Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Grand Fiesta Americana designed for travelers seeking true luxury in an exclusive atmosphere, Grand Fiesta Americana debuted in 1998. Noted for special touches and unique amenities, the hotels focus on delivering an excellent, high-quality personal service and unrivaled hospitality. Its grand and luxurious facilities are the jewels in the crown of Fiesta Americana's five-star hotel properties.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We visited Oaxaca in October 2024 for a 5-day getaway, and while we were initially hesitant to book this property due to its higher price compared to other hotels in the area (plus the fact that we’d be out exploring most of the time), we can now confidently say it was worth every penny. In fact, this might just be one of the best city hotels we’ve ever stayed in!
The Grand Fiesta Americana Oaxaca is in a league of its own, easily falling between a 4.5- to 5-star category. It strikes the perfect balance between exclusivity and comfort, offering a luxurious yet cozy and relaxing atmosphere. The customer service here is truly exceptional—every interaction felt warm, professional, and thoughtful.
Let’s talk about the breakfast buffet: it’s fantastic! While not overly large, it offers a well-curated selection of dishes that change daily. The food is delicious, beautifully presented, and served in a spotlessly clean setting. The variety is more than enough to satisfy everyone, and the calm, welcoming environment makes you feel pampered and indulged.
Our room was incredibly comfortable, though we did have a minor hiccup with the TV system not working properly. We reported the issue, and within 5 minutes, an engineer was at our door. When it became clear the problem couldn’t be fixed immediately, the staff offered to move us to another room—and they handled everything seamlessly. The entire process, from reporting the issue to settling into our new room, took about 15 minutes. Their professionalism and commitment to customer care were truly impressive.
One thing we couldn’t help but notice (and love!) was the distinctive, refined aroma in the hotel’s corridors. It smelled clean, fresh, and luxurious—just another small detail that added to the overall experience.
Location-wise, the hotel couldn’t be better. It’s centrally located, just a 5-minute walk from the Templo de Santo Domingo and the Andador Turístico, making it incredibly convenient for exploring the city.
We would absolutely return to this property in a heartbeat and highly recommend it to anyone visiting Oaxaca. It’s a gem that delivers on every level!
Read more
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oddly, give it a five out of five. Why the doubt? It’s located on busy streets that aren’t terribly attractive. Close to the center. But the hotel is whisper quiet. Why? They built down as opposed to up and many of the rooms face a central courtyard. The rooms themselves are lovely, with great bed, nice furnishings and decent shower. Service is impeccable and should be given the number of people around looking after you. It has a great gym (but would do with yoga mats rather than stretch on rubber walked-on floor) with plenty of equipment. Nice restaurant. I’d definitely stay again.
Read more
Date of stay: May 2024Trip type: Traveled on business
Room Tip:Ask for room that faces courtyard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mari Paz Martinez, General Manager at Grand Fiesta Americana Oaxaca
Responded May 8, 2024
Thank so much Kev for your preference and for sharing your experience in our hotel. We are so glad you enjoyed your stay with us and we look foward to have you with us again soon. Best regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Hotel with a good location 7 - 14 minutes walk from the city center and restaurants. The hotel is in front of a park with many activities and life. The staff is attentive at all times. The rooms are comfortable, but there are no options to "upgrade" for being a platinum member, the maximum is to place you on the Fiesta Rewards floor and give you a complimentary drink, but they only give a room upgrade to Titanium members according to the words of the reception staff. The prices of taxis requested at the hotel are double or more than what it costs to take a taxi on the street, which are also safe. Example, a taxi requested at the hotel to Monte Alban charges 500 pesos, taken on the street costs 200 pesos. The cleanliness of the hotel is good and in general it is a good hotel, clean and with very good amenities. The pool is fine, except that if there are children screaming it is uncomfortable because when it is covered the screams "rebound" and are amplified.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an upscale newer property. From the greeting of staff on the street to reception personnel we were treated at a very high level. There are many amenities including a gym, pool, Starbucks kiosk, 2 bars and a restaurant. Our room was very well appointed with charging stations and light controls on both sides of the bed, sitting area, excellent lighting, and bathroom amenities including a really nice clothes steamer device, large TV which had a smart feature allowing me to connect my iPhone to Spotify and Netflix. We would definitely stay here again and recommend it to all our friends.
Read more
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maripaz Martínez I, General Manager at Grand Fiesta Americana Oaxaca
Responded Feb 8, 2023
Thank you David for your visit and for sharing your experience in our hotel. We are so happy you enjoyed your stay with us and we look foward to have you with us again soo. Warm regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was just wonderful. The premises are brand new, rooms are very confortable and if you close the shutters the room will turn pitch black if you want to seep through the morning. It has a pool and a jacuzzi with a very nice setting. Service and hospitality is the best thing. Locationwise it is 3 blocks away from Santo Doming Church which is the trendiest location in Oaxaca (Avoid the Zocalo).
Read more
Date of stay: January 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maripaz M, General Manager at Grand Fiesta Americana Oaxaca
Responded Jan 12, 2021
Thank you for your preference and comments . We are so glad you enjoyed your stay with us. Looking forward to have you with us again soon, we send you our best wishes for this 2021. Best regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Besides being a beautifully decorated hotel (e.g., Oaxacan vases in the hallways and in the rooms), the service at the @grandoaxaca, was delightful. From check-in to check-out, their entire staff truly makes you feel welcome! The breakfast buffet was fabulous, serving those elaborate Oaxacan stews and egg dishes for breakfast that seem more like they should be for dinner, but you are in Oaxaca now, and its gastronomical offering is known as “live cultural heritage”, and something worth being proud of. We also thoroughly enjoyed their unique spa services, which included a 3-pool experience after our massage. Overall, I would highly recommend this hotel. We know where we will be coming back to when we return to Oaxaca next!
Read more
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mari Paz Martinez, General Manager at Grand Fiesta Americana Oaxaca
Responded Nov 20, 2024
Dear Pat Thank you for your visit and for sharing your experience in our hotel and city We are so glad you enjoyed your stay with us Looking foward to have you with us again soon Best regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has a very careful design and an unbeatable location, you have the most interesting sites less than 10 minutes away. walking. The rooms are very comfortable and the pool is a very good option for a moment of relaxation, the gym is a good size and has the minimum necessary for your routine. Although we only consumed breakfast at the hotel, the restaurants are a good option if you don't want to go out to eat. One of the best hotel options to stay.
Read more
Date of stay: August 2023Trip type: Traveled with family
Room Tip:Aunque la calle es transitada, puedes estacionarte en la acera de enfrente y el personal del...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our time at the Grand Fiesta. The hotel is centrally located in the historic part of town. Breakfast was served in the restaurant which also had a open air courtyard with a retractable roof. This was great for eating breakfast outside in the mornings. We are still cautious with COVID so this was a big plus. At lunch they close the roof since it gets hot. The room was spacious and comfortable, but the bed a little hard. Bathroom was super nice. Unfortunately the pool is enclosed. You can't tell from the pictures but there is a glass ceiling, which was a huge bummer for us because it was one of the main reasons we picked this hotel. Also, we refrained from using housekeeping because they didn't wear masks when coming into the room.
Read more
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maripaz Martínez I, General Manager at Grand Fiesta Americana Oaxaca
Responded Mar 8, 2023
Thank you Jessica for your preference and comments. We will open the glass cealing in the pool , because now is wark and ir order to have more ventilates the area. We hope to have the oportunity to serve you again and you enjoyed the pool . Best regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very beautiful and harmonious hotel. The decoration of the hotel is phenomenal, I think that is what makes it selection to enjoy the amenities, central and accessible to visit Oaxaca (and its infrastructure represents the Biodiversity of the state.
The bad: - The cleanliness of the room leaves a lot to be desired for the hotel category (I suggest focusing on this issue) - Verify with the staff that you do not knock on the room door when you have the DO NOT DISTURB card. - Respect opening hours of the cafeteria or, if applicable, change its opening hours on promotional occasions. - Verify that the accessories in the cafeteria area are stocked (on Tuesday there was no cream for the Frappe) - Respect guest privacy
Actions that made a stay bad in my personal perception, even though there was an approach from Guest Services (I feel it was very invasive) and learning to respect the NO.
Read more
Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, join Fiesta Rewards, you get points toward gift cards and rooms, but also get a special rate. Mid week is much cheaper than weekends.
A brand new property with high end finishes. Rooms are not huge but laid out efficiently. Bathrooms have L’Occitane products, two sinks and a rain shower. The restaurant is open air which I liked during COVID. Service was attentive, but I ate most meals outside the hotel as the food is sooo good in Oaxaca. I had to ask the hotel several times to remind guests of the hotel policy to wear masks.
Main complaint is they are not quite prepared for English speaking visitors, with limited English speaking employees(this is also the charm of Oaxaca)and the concierge was not as informed as I would have hoped but there are great travel blogs to help.
Hired a guide for one day so I understood the history, lay out of the city, and explored the local markets.
Bottom line, a really nice hotel with great prices.
Read more
Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MARIADELA PAZ MARTINEZ, Director General at Grand Fiesta Americana Oaxaca
Responded Apr 13, 2021
Thank you for your preference and comments. We are so glad you enjoyed your stay in our hotel. We will improve in training alll our staff in English spoken and tourist information. Looking forward to have you with us again , Sincerely
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello:
the hotel do not have free hotel suttle fromo airport.
There are share taxi from airport to hotel, that is cheap ut you take long time to arrive to your hotel. there are private service from taxis at the airpot ,where you pay direct service, aprox 25 us dlls per 4 pax maximu, and we can arrange a private service to pick you up at the airport 40 us dlls
There are more places to choose from in the Oaxaca area.
PRICE RANGE
$269 - $405 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoOaxacaOaxaca
NUMBER OF ROOMS
144
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Frequently Asked Questions about Grand Fiesta Americana Oaxaca
Which popular attractions are close to Grand Fiesta Americana Oaxaca?
Nearby attractions include Coyote Aventuras (0.3 miles), Museo de Filatelia de Oaxaca, A.C. (0.2 miles), and Jardin Etnobotanico de Oaxaca (0.2 miles).