Hotel Palacio Borghese
Calle Ignacio Allende 208 Centro, Oaxaca 68000 Mexico
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About
#6 of 154 hotels in Oaxaca
Location
5.0
Cleanliness
4.9
Service
4.9
Value
4.5
The Hotel Palacio Borghese is located in an exceptional location, close to the majestic Santo Domingo de Guzman temple and a few short steps from the historic center of the city of Oaxaca. With its six habitations, Palacio Borghese offers the possibility of lodging in a place that offers privacy, whilst enjoying a personalized service enveloped in luxury and refinement. The charm of our beautiful cloister invites reading or meditation. The view of the historic center from the terrace, and the personalized attention of our staff give one the sensation of having had a unique and unforgettable experience.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Spa
Rooftop terrace
Baggage storage
24-hour front desk
Parking
Wifi
Bar / lounge
Restaurant
Breakfast in the room
Special diet menus
Car hire
Massage
Solarium
Concierge
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Whirlpool bathtub
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Luxury
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
195Restaurantswithin 0.3 miles
76Attractionswithin 0.3 miles
Contact
Calle Ignacio Allende 208 Centro, Oaxaca 68000 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $6/day
337Reviews8Q+A77Room tips
Reviews
Traveler rating
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This is one of the friendliest places I've ever stayed. The building itself is beautiful and comfortable and I seriously don't think I've ever been treated better by a staff anywhere I've ever stayed. The breakfast and kitchen are quite nice and the staff was really helpful with info about the city. Stay here.
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: higher up rooms, (like Amalfi) have cool views!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jose Manuel Lopez Ramos, Director General at Hotel Palacio Borghese
Responded May 23, 2022
Dear Nathan. It is a real pleasure to read all your kind comments about your stay at Palacio Borghese, we are very happy to know that you liked the hotel so much, that the building is beautiful and comfortable and the most important of which we are proud, to know that the attention that you received from all the staff has been of high quality, friendly and attentive to help you in everything during your stay with us, we are very proud to know that the attention received is the best of any other place that you have stayed before We are pleased to know that our breakfasts have pleased you so much. We hope to see you in the near future, for us it was a pleasure to serve you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed every aspect of our stay in this amazing hotel. The staff are extremely friendly, helpful, and knowledgeable; the location is ideal - just steps away from the Cathedral Santo Domingo and botanical gardens; the hotel is laid out and decorated like an Italian villa, and the decor is extremely lovely and charming. The room was decorated in the same fashion and had a comfortable bed and a big bathroom , plus a shaded shared terrace with tables and couches right outside the door. Definitely recommend!
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Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jose Manuel Lopez Ramos, Director General at Hotel Palacio Borghese
Responded May 23, 2022
Dear Soure. On behalf of the entire Palacio Borghese hotel, we appreciate all your nice comments about your experience with us. We are pleased to know that the location of the hotel seemed perfect, very close to the most beautiful church in Oaxaca. that the decoration of the hotel has been to your liking, which is like an Italian Villa. You enjoy a comfortable bed and a large bathroom in addition to the views of the Historic Center from our terrace And the most important thing for us, knowing that our staff was always attentive to your needs to provide you with the best possible service. On behalf of all the hotel staff we send you a cordial greeting, we hope to see you very soon. Thank you for saying that the Palacio Borghese hotel is a beautiful OAXACA JEWEL.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was the cheapest hotel I have ever been to and they are advertising it as a luxury experience and charging customers as a luxury hotel. First of all, we were given a room on the roof that was not even part of the palace, it was a cheap room that was added to the building later, with a low ceiling and a bath that would not even drain water. ( it was like a tent on top of the building). The day after we spend an hour of our short stay there complaining, telling them what we reserved had a different description on the website and they Agreed to change our room. In the new room, my husband found a cockroach, and like the one in the previous room, the water was not draining in the bath or Sink. On the hotel's website, They specifically advertised that every room has Hermes toiletry; This is the level of luxury they are advertising which is not true, there was not a single piece of Hermes toiletry anywhere. They put one shampoo on two of us each day. I have long hair, and when I asked for an extra shampoo they were questioning my request. Same with laundry bag, they had trash bags instead of laundry bags and I have been questioned for asking for a second one! We only got one bottle of water each day and there was not even a tea or coffee in the room. The breakfast was a served small plate of fruit and a coffee with a small bread. Everything else was by order and at extra charge. This breakfast was served after 9:00, which is very late for any hotel especially if you are in Oaxaca and need to leave your hotel early in the morning in order to get to archeological sites. There was a young gentleman, who was the receptionist, the server, and the concierge desk. Long story, short, this hotel has been misrepresented and miss advertised by the host, be careful!…
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Date of stay: April 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jose Manuel Lopez Ramos, Director General at Hotel Palacio Borghese
Responded May 11, 2022
Respectable guest Flaneur. First of all we appreciate the time you took to make your comments, all comments help us to improve, however I want to clarify some points that you mention: 1.- You reserved a standard room, which corresponds to the photos that are shown on the booking web page in which you reserved and indeed the one that you got is located in the terrace area, of your stay of 3 nights, you stayed 1 night in that room. 2.- The next day during breakfast you requested an upgrade, and because we had availability, it was granted for 2 more nights despite the fact that the price between a standard room and a luxury room is practically double the price. 3.- We are sorry that during your stay you did not inform us that you found a bug, a situation that seems strange to us because precisely two days before your arrival the entire hotel had been fumigated, it is a pity that you did not let us know to check the bug that mention found. 4.- Regarding the amenities, the kit consists of Shampoo, conditioner and cream is from the famous Bulgari brand, unfortunately due to the pandemic the Hermes product is not available in Mexico, so we had to opt for a similar brand, everyone knows that Bulgari products are of excellent quality, and indeed for 2 days he asked for an extra kit mentioning that they had not put it in his room and the staff to avoid any problem gave it to him, on the third day a photo of the kit of amenities was taken that was left in his room to check that he had a daily kit, unfortunately some guests, when it is a good brand, request an extra kit of amenities in order to take them home. 5.- Regarding the continental breakfast included, it consists of a hot drink that can be coffee, tea or chocolate, a fruit plate, a juice of your choice and homemade bread and rolls with homemade jams, apart from that there is an extra menu for guests who want to have something else and said menu has an affordable cost. Breakfast hours are from 8:00 in the morning and not at 9:00 as you mentioned. 6.- The afternoon before your departure we had a setback due to the discussion that you had in the room and that some frightened guests asked us what was happening, we tried to explain the situation as best we could, but it was really embarrassing for us everything what happened. 7.- Through booking we received a request from you requesting a refund for one night, they were told that it was not possible because in addition to having given them the upgrade to a luxury room, despite having given them a kit of extra amenities and despite the loud discussion you had in your room that made a bad impression on other guests, you still asked for a refund of one night. For all of the above, your request did not seem fair to us, we hope that in the future you will find a hotel to your complete satisfaction. With all my respect to you. Sincerely Lic.J.Manuel Lòpez Ramos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Close to the hustle and bustle of downtown, but far from the noise, this serene location was calming and quiet compared to our prior accommodation and we were grateful for the hospitality and attention of the staff, who could not have been nicer. The room itself was gorgeous with 20 foot ceilings and a full length soaking tub. Rooftop for wonderful views of the city.
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Date of stay: March 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jose Manuel Lopez Ramos, Director General at Hotel Palacio Borghese
Responded May 4, 2022
Dear Destination. We appreciate the time to express your accurate comments about your stay at Palacio Borghese, we are pleased to know that the location of the hotel is formidable, close to everything, but with a serene and comfortable atmosphere, that you found your room with high ceilings beautiful and above all that the attention that received from all the staff was just fabulous. We hope to see you in the near future, thank you very much for commenting on your experience at Palacio Borghese.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
May I add my positive review to the other accurate opinions. This is a lovely boutique hotel with the most convenient location in colonial Oaxaca. Steps to finest and trendiest restaurants and bar/ cafes, galleries and sights. Delicious and gracious sit down breakfast. Warm, low key service. Lovely room with modern bath. Luxury toiletries. Good a/c.
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Date of stay: April 2022Trip type: Traveled solo
Room Tip: If a foodie, before going to Oaxaca, check Best Restaurants in Oaxaca and reserve in advance....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jose Manuel Lopez Ramos, Director General at Hotel Palacio Borghese
Responded Apr 10, 2022
Estimated35sp2016 Thank you very much for all your good comments about your experience in our Borghese Palace, it is good to know that you loved the location of the hotel because it is close to restaurants, craft shops, etc. which made him take better advantage of his time in our beautiful city of Oaxaca It is a pride to know that you consider Palacio Borghese a beautiful refined boutique hotel, that the room is beautiful and that you liked the bathroom as well as the breakfast that was served to you every morning. And most importantly, the warm and discreet service from our staff. Thank you very much for your visit and we hope to see you in the near future. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved my six night stay at Palacio Borghese. My room was spacious and comfortable, with excellent bedding and absolutely terrific pillows - a rare thing! I had a bit of street noise at night, but that was compensated by the excellent views of the city and the Church of Santo Domingo. The staff was terrific! They always offered flavored waters at the end of the day, gave us clear directions to places, helped us with planning and always greeted us warmly and personally. Breakfast was super tasty and pleasant in the lovely courtyard. The hotel is extremely well located in walking distance to all markets, churches, shopping and restaurants. It was an excellent stay!!
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jose Manuel Lopez Ramos, Director General at Hotel Palacio Borghese
Responded Apr 1, 2022
Dear Janeg It is a real pleasure to read all your nice comments about your 6 night stay at Palacio Borghese, thank you for mentioning that your room was spacious and comfortable, that you loved our feather chest pillows, the Chef is very pleased to know that the breakfasts are delicious. All the staff feels very proud that he mentioned that they always treated her in the best possible way and that all in all, her stay with us was memorable. Kind regards J. Manuel Lopez Ramos Director Hotel Palacio Borghese
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just spent 6 nights at Palacio Borghese and we couldn’t have felt more comfortable. Wonderful, warm staff, beautiful old architectural building! The hotel is centrally located in beautiful Oaxaca and we would happily return for a second visit. We couldn’t recommend the hotel and the staff more highly.
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Date of stay: March 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jose Manuel Lopez Ramos, Director General at Hotel Palacio Borghese
Responded Mar 31, 2022
Dear Sschwartz We appreciate all your comments about your 6-night stay at Palacio Borghese, for all the staff it was a pleasure to serve you with the high quality of services that characterizes us. Thank you for mentioning the beautiful architecture of our hotel, as well as its unbeatable location. We are very happy to know that you wish to return in the future to stay with us again. All the staff send you a cordial greeting.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katherine K wrote a review Mar 2022
Washington DC, District of Columbia11 contributions3 helpful votes
A beautiful hotel, perfectly located with very large and beautifully decorated rooms. Lovely staff with every attention to their guests. The hotel is close to Santa Domingo and all the best restaurants.
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Date of stay: March 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jose Manuel Lopez Ramos, Director General at Hotel Palacio Borghese
Responded Mar 31, 2022
Dear Catherine, We are very proud to receive such good comments about the Palacio Borghese hotel, about its good location, that the rooms are spacious, comfortable and beautifully decorated. And most importantly, the attention you received during your stay with us, which made it a memorable experience. A cordial greeting. J. Manuel Lopez Ramos Director Hotel Palacio Borghese
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We spent more than two weeks at the Hotel Palacio Borghese and felt extremely well supported and cared for. It's a former convent, and retains that peaceful and intimate sense. With only eight guest rooms, the staff is very attentive and hospitable. The room was spacious and beautifully decorated. The services provided were outstanding. They suggested activities and helped us hire drivers, guides and interpreters when needed. By the end of our stay we felt like part of the family. Muchissimas gracias, Hotel Palacio Borghese! We really hope to stay there and visit beautiful Oaxaca again. Breakfasts and fresh juices served daily were very delicious -- try the specialities! Oaxaca has a young population, with many students and young tourists, and together with that a lively nightlife, especially on weekends. The hotel is located very centrally, which is wonderfully convenient. But on weekend nights we could hear the bass from some nearby bars or clubs until late. Our sense was that this would be the case anywhere in central Oaxaca -- if you're a light sleeper, take ear plugs. The rest of the week it was peaceful.…
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jose Manuel Lopez Ramos, Director General at Hotel Palacio Borghese
Responded Mar 11, 2022
Dear Katherine. We sincerely appreciate all your nice comments about your stay at Palacio Borghese, for us it was a great pleasure to serve you for two weeks, you are kind guests, all the staff always remember you with great affection for all the little details that were given during your stay , we tried to do the best we could during your stay and you collaborated a lot. Hopefully one day you will return to beautiful Oaxaca and we can have the opportunity to serve you again, it will be a pleasure Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We highly recommend this hotel for anyone visiting Oaxaca. It’s centrally located, only a block from the Santo Domingo Cathedral and a few blocks from the Zocalo. The staff is very welcoming and accommodating, especially Henry at the front desk! The inside of the hotel is beautiful. It feels authentic and unique, with only eight rooms. It has a lovely sunbathing area on the roof with a gorgeous view of the city. We absolutely loved our stay!
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jose Manuel Lopez Ramos, Director General at Hotel Palacio Borghese
Responded Mar 11, 2022
Dear Ashwin It is a real pleasure to read all your beautiful comments about Palacio Borghese: its privileged location near the Church of Santo Domingo and the Zòcalo, the beautiful architecture of the hotel, the high quality service you received during your stay from all the staff. We are delighted to know that your stay at Palacio Borghese has been memorable and difficult to forget. Come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$175 - $317 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoOaxacaOaxaca
NUMBER OF ROOMS
8
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Claim Your Listing Frequently Asked Questions about Hotel Palacio Borghese
Which popular attractions are close to Hotel Palacio Borghese?
Nearby attractions include Coyote Aventuras (0.2 miles), Templo de Santo Domingo de Guzmán (0.1 miles), and Museo de Filatelia de Oaxaca, A.C. (0.2 miles).
What are some of the property amenities at Hotel Palacio Borghese?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Palacio Borghese?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palacio Borghese?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Palacio Borghese?
Yes, free public parking nearby is available to guests.
What are some restaurants close to Hotel Palacio Borghese?
Conveniently located restaurants include El Destilado, Los Danzantes Oaxaca, and Restaurante Catedral.
Does Hotel Palacio Borghese have airport transportation?
Yes, Hotel Palacio Borghese offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Palacio Borghese located near the city center?
Yes, it is 0.3 miles away from the center of Oaxaca.
Are any cleaning services offered at Hotel Palacio Borghese?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Palacio Borghese?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Palacio Borghese?
Many travelers enjoy visiting Zona Arqueológica de Monte Albán (3.2 miles), Mercado Benito Juárez (0.5 miles), and Ex-Convento de Santa Catalina (0.9 miles).