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City Express Plus Insurgentes Sur

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City Express Plus Insurgentes Sur
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312 Reviews from our TripAdvisor Community

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Showing 25: English reviews
2 reviews
4 of 5 stars Reviewed 1 week ago

I will definitely stay there again. Located next to a Metrobus stop. 30 minutes from Zocalo and 1.5 hours from Xochimilco (by public transportation). The only thing that they have to improve is the wifi connection. It was not stable. I had to connect from the lobby, instead from my room.

Review collected in partnership with this hotel

Helpful?
Thank Xaisl
KEMAH, TX
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 25, 2016 via mobile

We spent one night at this hotel because it was close to the airport and we had an early bird flight. The room was very clean and large however I wish we could have picked a different room. Our room was at the end of the first floor near the exit to the smoking area. So all night long we... More 

Helpful?
Thank TexasbornKemah_Tx

Travelers are raving about these Mexico City hotels

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2016 via mobile

Location is one of the main assets of this business-oriented big hotel. I checked-in here for a two-trip in Mexico city, and this hotel is just in front of the government offices I was going to, so this was a no-brainer for a city famous for hours-long traffic jams. Rooms are modern, tidy and spacious, with firm but comfortable beds.... More 

Helpful?
1 Thank Ramon B
Copenhagen, Denmark
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 7, 2016

An inexpensive large budet hotel right on the metrobus line way down in the southwestern part of mexico city. OK breakfast included, restaurant in the hotel and another fast food restaurant next door. Nice service but with many Mexican guests not always speaking good english. My main objection is that it is really far from the center, and the room... More 

Helpful?
Thank 2900SS
Spanish Fork, Utah
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 25, 2016

I just stayed here for 6 nights on a business trip to Mexico City. The hotel is well-located, just steps from the Teatro Insurgentes MetroBus stop. The hotel is clean and comfortable, with two restaurants (Vips and an Argentine place) attached. Breakfast is included and is quite good and plentiful: eggs, beans, fruit, bread, cereal, juice. The rooms are fairly... More 

Helpful?
Thank Douglas W
Alan T, Guest Relations Manager at City Express Plus Insurgentes Sur, responded to this review

Dear Doug W, Thank you for taking the time to share your comments with us further to your visit over your 6 noghts business trip. We’re delighted to know you thoroughly enjoyed your stay, namely due to the excellent service offered by all the colleagues. Regarding the minimalist space, unfortunately is our standar, but for sure your your comments encourage... More 

Sandy, Utah
1 review
2 of 5 stars Reviewed April 16, 2016

I stayed her based on location close to work meetings in Mexico City but had some issues. The breakfast left much to be desired though I guess it goes with the price point. The gym was completely lacking since there are no weights, the bike couldn't be adjusted, the treadmill band was stuck and thus unusable, which left only the... More 

Review collected in partnership with this hotel

Helpful?
Thank 487martaj
Cancun
Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed February 14, 2016

Hotel staff is very helpful; stayed at the third floor; some fourth floor rooms are being renovated; noise and hammering as well as strong glue like odors seep through he A/C unit.-; Breakfast is average and breakfast room was very crowded with rude guests piling on their plates all they could eat. Location is great.

Helpful?
Thank GGottfried
Iliana A, Guest Relations Manager at City Express Plus Insurgentes Sur, responded to this review

Dear GGottfried: Please accept my sincere apologies for the inconveniences you were put through. Thank you for taking the time to voice your concerns and sharing your valuable feedback. It is through such communication that we are given an opportunity to assess our performance, and focus on the areas that need to be addressed ensuring we provide the highest level... More 

Melbourne, Australia
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

Hotel was very well located for our purposes. 10 minutes walking from Mexican INEE. Near to galerias insurgentes, a mall were you can do some shopping. Facilities were good, breakfast included and plenty to eat. Room was clean and bed was quite comfortable. Good size bathroom. Located in front of metrobus station. I recommend.

Helpful?
Thank Verdecillo
marlen c, Guest Relations Manager at City Express Plus Insurgentes Sur, responded to this review

Estimado Verdecillo, Thank you for choosing our hotel for your last trip to Mexico City, pleased to hear how the hotel made a lasting impression, and thank you for sharing your valuable comments in the tripadvisor community, We look forward to your next visit. More 

Mexico City, Mexico
Level Contributor
3 reviews
3 of 5 stars Reviewed September 7, 2015

Nice room and service, rest is assured. Cable TV, free ice, vending machine, some expected services You can have a healthy cold breakfast for free. If you wish something else there is a restaurant aside of the hotel at reasonable prices.

Helpful?
Thank Reds71
marlen c, Guest Relations Manager at City Express Plus Insurgentes Sur, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 31, 2015 via mobile

Nice clean and confortable hotel, we stayed for 2 nights on a bussines trip. Breakfast is good and has a nice variety. Staff is friendly and helpfull. This hotel is near a theater , restaurants and a supermarket.

Helpful?
Thank Tatiana A
marlen c, Guest Relations Manager at City Express Plus Insurgentes Sur, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities

Additional Information about City Express Plus Insurgentes Sur

Address: Avenida Insurgentes sur 1581 | Col. San José Insurgentes Del. Benito Juárez, Mexico City 03900, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $67 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — City Express Plus Insurgentes Sur 2*
Number of rooms: 159
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Also Known As:
Cityexpress Insurgentes Sur Hotel Mexico City
City Express Plus Insurgentes Sur Mexico City
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