Fiesta Inn Plaza Central Aeropuerto
Avenida Canal Río Churubusco 1635, Mexico City 09040 Mexico
Full view
View all photos(96)96
Room & Suite (22)
Dining (8)
Did you already book this hotel?
Tell us so we can help you plan.
Avg. $70 /night, 2/17 - 2/18
$97
per night
$78
per night
$59
per night
Feb
Mar
Feb 17
Today
Feb 19
Feb 21
Feb 23
Feb 25
Feb 27
Mar 1
Mar 3
Mar 5
Mar 7
Mar 9
Mar 11
Mar 13
Mar 15
Mar 17
Mar 19
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#78 of 431 hotels in Mexico City
Location
4.1
Rooms
4.6
Value
4.2
Cleanliness
4.5
Service
4.3
Sleep Quality
4.4
Fiesta Inn continues to evolve, transform, and innovate its Business Class hotel concept. With a fresh, modern image and new facilities, Fiesta Inn Plaza Central Aeropuerto in Mexico City is the perfect example of business accommodations done right. Designed to encourage creativity and productivity, the hotel's spaces are functional yet friendly, allowing guests to be connected while remaining independent. Today's Fiesta Inn is more than simply a hotel; it is a community of professionals who thrive on success. The hotel has a privileged location, it is located inside the Plaza Central Shopping Mall, 12 minutes away from the International Airport of Mexico City, 5 minutes from the Palacio de los Deportes, Hermanos Rodríguez autodrome and the Foro Sol; 20 minutes from the TAPO bus central and 25 minutes from the Historic downtown. The hotel offers free 24 hours airport-hotel-airport shuttle service.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Restaurant
Breakfast buffet
Airport transportation
Shuttle bus service
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish
Hotel links
Location
Avenida Canal Río Churubusco 1635, Mexico City 09040 Mexico
Name/address in local language
Getting there
11 Restaurants
within 0.75 miles
Reviews
Traveler rating
- 372
- 200
- 87
- 35
- 52
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Here's where you start. If you want a hotel close to the airport, this is not it, despite the name. However it is connected to a good local mall with lots of shopping and food options.
I arrived at the airport and went to Gate 4 to await my shuttle. After I gave them my name and waiting 30 minutes, I was given a ticket and told to get a taxi and that it was prepaid. At the taxi stand I was told I had to go inside and exchange my ticket, which I did. 45 minutes later, I finally arrived at my hotel.
Reception was great, my room was nice, I had plenty of hot water and the bed was great.
After a while I went downstairs to get a Coke from the bar area. I got one from the cooler and someone came over from the main desk to help me. I said I wanted pay for my Coke and he told me to go to the main desk. When I went there, they told me to go to the restaurant. Finally after three people I was able to pay.
Check out was a breeze, but the "shuttle" back to the airport was another snafu. We waited 20 minutes and when the four of us got downstairs, they figured out our luggage would not fit in the private car they were using.
Why they didn't use the Fiesta Inn shuttle van, no one knew.
One last point... Each room comes equipped with a small coffee maker. I asked the maid for something other than DeCaf and she told me DeCaf was all they had and I was only entitled to one serving. She was very rude.
The facility in my opinion was fine. But many of my interactions with the staff were less than what I've come to expect from Fiesta Inn and this location is to be avoided if you need to be close to the airport.
I arrived at the airport and went to Gate 4 to await my shuttle. After I gave them my name and waiting 30 minutes, I was given a ticket and told to get a taxi and that it was prepaid. At the taxi stand I was told I had to go inside and exchange my ticket, which I did. 45 minutes later, I finally arrived at my hotel.
Reception was great, my room was nice, I had plenty of hot water and the bed was great.
After a while I went downstairs to get a Coke from the bar area. I got one from the cooler and someone came over from the main desk to help me. I said I wanted pay for my Coke and he told me to go to the main desk. When I went there, they told me to go to the restaurant. Finally after three people I was able to pay.
Check out was a breeze, but the "shuttle" back to the airport was another snafu. We waited 20 minutes and when the four of us got downstairs, they figured out our luggage would not fit in the private car they were using.
Why they didn't use the Fiesta Inn shuttle van, no one knew.
One last point... Each room comes equipped with a small coffee maker. I asked the maid for something other than DeCaf and she told me DeCaf was all they had and I was only entitled to one serving. She was very rude.
The facility in my opinion was fine. But many of my interactions with the staff were less than what I've come to expect from Fiesta Inn and this location is to be avoided if you need to be close to the airport.
Read more
Date of stay: January 2020Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: Ask about bed size.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from lbarretobarreto2019, Manager at Fiesta Inn Plaza Central Aeropuerto
Responded Jan 17, 2020
Mr. Dave Thank you very much for answering our service survey, we have taken note of your comment which we apologize and we will take action with our collaborators, so that this does not happen again, in any way we can allow this situation with our clients, waiting for your understanding I extend my apologies and hoping to be able to greet her in the future for this her house
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I recently stayed at Fiesta Inn (there are 2 Fiesta Inn’s close to the airport). We flew in late and had to leaving the next morning to Zihuatanejo and same situation on the way back.
The shuttle is really good, it leaves every hour and you can tell the staff at the airport when you want to leave and what terminal your going to. At the airport, depending on your terminal, the hotel has an office inside the airport or an employee in charge of the shuttle outside.
The other bonus with this hotel is that it’s connected to a big mall with plenty of restaurants and stores which was convenient as we didn’t have time to explore the city.
Staff was friendly and helpful, clean comfortable rooms, we didn’t eat at the buffet but it did smell delicious. Cheapest hotel I could find near the airport that looked decent and it did not disappoint.
The shuttle is really good, it leaves every hour and you can tell the staff at the airport when you want to leave and what terminal your going to. At the airport, depending on your terminal, the hotel has an office inside the airport or an employee in charge of the shuttle outside.
The other bonus with this hotel is that it’s connected to a big mall with plenty of restaurants and stores which was convenient as we didn’t have time to explore the city.
Staff was friendly and helpful, clean comfortable rooms, we didn’t eat at the buffet but it did smell delicious. Cheapest hotel I could find near the airport that looked decent and it did not disappoint.
Read more
Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from lbarretobarreto2019, Manager at Fiesta Inn Plaza Central Aeropuerto
Responded Mar 10, 2020
Thank you for answering our service survey, and that the hotel has been to your liking. It will be a pleasure to greet you again, in this your House
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this place was excelent in every way but one, which happens to be crucial. I arrived around 11 pm, there is no main entrance so one has to talk into the mall to access this hotel. but in order to get into the mall, the uber or taxi needs to go into a paid parking lot, which they don't like to do. I was left alone at night in front of a very dark building. I'm mexican, I know this area can be quite dangerous and walking with luggage on the street should be COMPLETELY out of the question. the only thing that sort of saves this experience is how great the service, room and price was once I was in the hotel. but for any traveler, PLEASE BE WARNED don't arrive at night.
Read more
Date of stay: April 2021Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luis Barreto, General Manager at Fiesta Inn Plaza Central Aeropuerto
Responded Apr 23, 2021
Thanks for staying with us. We appreciate your feedback!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After our flight was cancelled, American Airlines shipped us to this hotel. The staff members were incredibly rude and unhelpful. They couldn’t even provide 2 water bottles - only 1 bottle per room which makes no sense. The room seemed clean but the sheets smelled like chlorine and were stiff. The toilet was broken and the AC never truly worked. Getting in and out of the hotel, especially when the mall is closed, is difficult and time consuming. It’s also not very close to the airport - at least 15 minutes. The buffet food was dismal - hot dogs and white rice. However, I’m not sure how much of this has to do with the hotel or American Airlines. Hope this helps but there’s plenty of beautiful, comfy places to stay where people are incredibly sweet for a better price in CDMX.
Read more
Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Enrique Mejia, Owner at Fiesta Inn Plaza Central Aeropuerto
Responded Nov 29, 2022
Dear 75MORGANE First of all, I would like to thank you for a sincere apology for the very unfortunate topics that you are discussing. At this moment I am meeting with the staff involved so that they take action immediately and that it does not happen again with any of our guests I hope soon you can give us the opportunity to serve you again and that you can ensure that it was an isolated case. Greetings, hoping that you and your family are very well, I would love to have the pleasure of greeting you again soon. J. Enrique Mejía Muñoz General Manager Fiesta Inn Plaza Downtown Airport.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our Aeromexico flight was cancelled and we were provided a voucher to the Fiesta Inn. It was 2:00 a.m. and we waited for a shuttle from the Airport. When we contacted the hotel to see where the shuttle was, staff hung up on us several times. We took a cab to the hotel and was told that it was booked. Staff there made no effort to help us. Several stood around talking and laughing while we desperately attempted to contact a hotel that would accept us at that late hour. They were useless and rude. Find another place!
Read more
Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
During the reservation process, the flight number on which the passenger is arriving is asked. In case of problems with the telephone, especially, the hotel must do everything possible to let the passenger know that they will not be able to contact the hotel via telephone.
There is no way to contact the hotel to receive the shuttle service after 11 at night.
There is no way to contact the hotel to receive the shuttle service after 11 at night.
Read more
Date of stay: September 2023Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've been traveling a lot in the past couple months and by far, this has been my favorite place. it's clean, comfortable with nice, spacious rooms but the best is the staff. They went above and beyond everything to make me feel welcome and cared for, I have never experienced just kindness and care in any hotel I've been to. this is always gonna be my go to hotel in Mexico City from now on
Read more
Date of stay: February 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location of the hotel is very good and convenient. The staff is very friendly and Pro. Cleanliness of the room was very good. The only thing you need to improve the transportation system to/from the airport. Transportation should be more frequent or operate more units.
Read more
Automatically translated
Date of stay: September 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There was never hot water in the bathroom
Pillows big and hard, there were no soft ones
Parking with additional cost by the hotel
Despotic employee in lobby at 4am
The elevator that connects to the parking lot does not work.
Totally dark parking lot at night!!!!
Dangerous
Pillows big and hard, there were no soft ones
Parking with additional cost by the hotel
Despotic employee in lobby at 4am
The elevator that connects to the parking lot does not work.
Totally dark parking lot at night!!!!
Dangerous
Read more
Date of stay: August 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am going back home today and I will get back with my mom and dad. Because they did not get my order right 8 times but the food was yummy in the end. Hi guys I am just leaving the park now. Thanks for all the support guys.
Read more
Date of stay: December 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Enrique Mejia, Owner at Fiesta Inn Plaza Central Aeropuerto
Responded Nov 29, 2022
Dear. DJDHSBDBXND First of all, on behalf of the entire Fiesta Inn Plaza Central team, we want to thank you for allowing us to be your hosts during your last stay in this CDMX. It was a pleasure having you at home and we hope that soon you will give us the opportunity to serve you again. Cordial greetings, hoping that you and your family are very well, I would love to have the pleasure of greeting you personally soon. J. Enrique Mejía Muñoz General Manager Fiesta Inn Plaza Downtown Airport.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
7.6 km (15 min) and there is a shuttle every hour. I always stay at this hotel if i have to catch a flight next day and is like 30% cheaper than the Fiesta Aeropuerto.
buena tarde, contamos con servicio de translado y se coordina directamente llamando al hotel, adicional no contamos con servicio de piscina.
Hola en la terminal hay personas del hotel puedes preguntar en el hotel para que te indique en donde estan ubicados y en el hotel salen los taxis con ciertos horarios para llevarte a la terminal y no hay alberca , espero te sirva esta información saludos !!
Estimado Ivan, Si tenemos transportación aeropuerto-hotel-aeropuerto sin costo. En el aeropuerto en terminal 1, en la puerta 4 esta un agente nuestro. En terminal 2, tenemos oficina en el área de servicio de hoteles.
Hello
we appreciate your preference,
It is important to call the hotel directly at 55 56402300 to coordinate the transfer service.
PRICE RANGE
$80 - $108 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityIztapalapa / Central de Abasto
NUMBER OF ROOMS
169
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingFIESTA INN PLAZA CENTRAL AEROPUERTO
Frequently Asked Questions about Fiesta Inn Plaza Central Aeropuerto
Which popular attractions are close to Fiesta Inn Plaza Central Aeropuerto?
Nearby attractions include Jump-In (0.4 miles), Happyland Plaza Central Iztapalapa (0.2 miles), and Estado Natural (0.5 miles).
What are some of the property amenities at Fiesta Inn Plaza Central Aeropuerto?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Fiesta Inn Plaza Central Aeropuerto?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Fiesta Inn Plaza Central Aeropuerto?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Fiesta Inn Plaza Central Aeropuerto?
Conveniently located restaurants include Texas Ribs Plaza Central, La Casa de Toño, and La Vida en Verde.
Are there opportunities to exercise at Fiesta Inn Plaza Central Aeropuerto?
Yes, guests have access to a fitness center during their stay.
Does Fiesta Inn Plaza Central Aeropuerto have an airport shuttle?
Yes, Fiesta Inn Plaza Central Aeropuerto offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Fiesta Inn Plaza Central Aeropuerto have airport transportation?
Yes, Fiesta Inn Plaza Central Aeropuerto offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fiesta Inn Plaza Central Aeropuerto?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Inn Plaza Central Aeropuerto offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Fiesta Inn Plaza Central Aeropuerto?
The staff speaks multiple languages, including English and Spanish.