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Casa Comtesse

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Casa Comtesse
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344 Reviews from our TripAdvisor Community

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Showing 188: English reviews
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This place is fairly well-located with very professional staff. However, the room was small and I still have a bruise from hitting the corner of a glass table in the night! I think less furniture in the room would help. The breakfast was awesome - very gourmet! and the staff that worked the desk were accommodating, friendly, and very informative.... More 

Helpful?
Thank Jennifer H
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016

Ramon, Alberto, and everyone at Casa Comtesse made our stay incredible! The food was great, the bed comfortable, the location awesome, breakfast is DELICIOUS. We will never stay anywhere else in Mexico City!

Helpful?
Thank Kaitlin F
casacomtesse, Receptionist at Casa Comtesse, responded to this review

Hola, Kaitlin! We are really happy to know that our guests can feel at home in our Casa! Our staff is always thinking about the best way to enhance every experience Casa Comtesse can offer to you. In the name of my co-workers Ramón, Alberto, Danny (our chef) and everyone else I want to thank you for your kind words... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2016

We had a wonderful stay in an absolutely beautiful room and we really appreciated the welcome gifts for our honeymoon! The bed was huge and comfortable and the breakfasts were delicious and very filling! Unfortunately, the bathrooms are a little basic.

Helpful?
Thank cemflanagan
casacomtesse, Receptionist at Casa Comtesse, responded to this review

Hola First of all, thank you very much for letting us form part of this special celebration! Before your arrival we were thinking about the best way to welcome and offer you the best experience possible in our Casa. We are really happy to know that we added kindness and comfort to your stay. We will take your comment about... More 

New York City, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 10, 2016

Upon arrival, we found Casa Comtesse to be beautiful inside and out. Super clean, with excellent service - from ALL the staff. They are genuinely down to earth, friendly and yet totally professional. We stayed there 1 week as a family of three and our 2 year old son had a blast. He played their electric piano and with the... More 

Helpful?
Thank CRZAcolor
Berlin, Germany
1 review
5 of 5 stars Reviewed June 19, 2016

I have just spent a week at Casa Comtesse as I was in Mexico City for work. The place is clean and cozy, and the service is of high quality, with friendly people. The location is great, in the heart of Condesa, close to nice coffee shops, bookstores, restaurants, galleries and boutiques, as well as bars and nightlife. It is... More 

Helpful?
Thank chiaradecaro
casacomtesse, Director de Recepción at Casa Comtesse, responded to this review

Hola Chiara!!! It was a pleasure to help you over here in your business trip and glad to read from you once again, I hope everything is perfect back to home. Und Viel danke!!! Bis dann und alles gut für deine zukunft. Saludos Ciao!!! More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 1, 2016

Casa Comtesse is located in a very cute neighborhood, on the south side of the Condesa neighborhood. The location is safe, quiet, and convenient to pubic transportation, lots of restaurants, coffee shops, and bars. It felt very safe to walk around at night on the gorgeous tree line streets of the Condesa. We arrived at the Comtesse directly from the... More 

Helpful?
Thank Michael L
casacomtesse, Director General at Casa Comtesse, responded to this review

Hello Mel & Michael! I feel so ashamed of that situation. We had a problem with your booking that for a reason was not registered in our booking table. We experienced various micro electric cuts the past month and that is maybe why the table was not saved at the moment of introducing your booking. Fortunately we had another room... More 

San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2016

Great location. Really nice and helpful staff. Had a wonderful stay. Definitely a good option if you want to be in a quieter neighborhood with lots of good food around. Appreciated the staff helping to book some tours etc too.

Helpful?
Thank splat155
casacomtesse, Receptionist at Casa Comtesse, responded to this review

Hola It's really a pleasure for us to know that our efforts to make you feel welcome were succesful! As you mentioned, Condesa neighborghood is very well known for its beauty, the first class gastronomic offer of its restaurants and a very exciting nightlife. We also count on very experienced tour guides to guarantee unforgettable visits to the city and... More 

Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 18, 2016

My partner and I stayed at Casa Comtesse in April 2016. We truly enjoyed it! The actual house is beautiful -- lovely decor, excellent art. Our bed was comfortable and our room was peaceful. But what really makes this bed and breakfast exceptional is the wonderful staff, who were friendly, helpful, and warm. And we loved the breakfast! It is... More 

Helpful?
Thank apartment9
Oakland, California
2 reviews
5 of 5 stars Reviewed April 22, 2016

We stayed three nights in Oriente, which was a large, comfortable, and very private room. We did not have the noise issues that others have discussed, though our room was in the back of the building. The staff was all very friendly. Ramon and Rosie in particular were very helpful in recommending things to do and assisting with logistics.

Helpful?
Thank lb72568
casacomtesse, Director de Recepción at Casa Comtesse, responded to this review

Thanks a lot for your comment, We our so happy to receive this kind of advise that could help others guests in their stay with us. And also thanks to you both for staying at Casa Comtesse, it was a pleasure to talk to such as a wonderful persons. Looking foward to see you once again. Ramón More 

1 review
5 of 5 stars Reviewed April 10, 2016

We stayed at Casa Comtesse for one night in April 2016 and were really impressed with everything. Hotel was very original, loved the decor, the room and all the amenities. The staff were so friendly and super helpful too - wouldn't change anything about it and would love to go back one day. Thank you! Nos quedamos en Casa Comtesse... More 

Helpful?
Thank Max Arturo A
casacomtesse, Gerente at Casa Comtesse, responded to this review

It was so lovely to read your comment ! Indeed we make our best effort to receive you the best way possible ! Decoration is made with original works of art from mexican artists, from engravings to paintings, both in rooms and commun areas. All our staff is trained to give you the best service, including advices of the city... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Condesa

Neighborhood Profile
Condesa
Easy to explore either on bike or foot, Condesa offers a great variety of activities and places to visit while admiring its neo-colonial architecture. Diverse restaurants vary from regional to global along its streets, while local bars even let you craft your own beer. The urban yet relaxing vibe let visitors cycle or stroll on the Amsterdam Circuit.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Casa Comtesse, a great Bed and Breakfast in the heart of Condesa's trendy neighborhood, a perfect play to stay (parks, restaurants, bars, trees in the street...). Thomas will receive you, friendly, with his advice, tips, and great knowledge of the city speaking French, English and Spanish. ... more   less 

Additional Information about Casa Comtesse

Address: Esq Con Ometusco Eje Vial Eje 4 sur (Avenida Benjamin Franklin) 197 | Colonia Hipodromo Condesa, Mexico City 06100, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Condesa
Price Range: $78 - $111 (Based on Average Rates for a Standard Room)
Number of rooms: 8
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Also Known As:
Casa Comtesse Hotel Mexico City
Casa Comtesse Mexico City
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