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City Express EBC-Reforma

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City Express EBC-Reforma
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204 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Guadalajara, Mexico
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This City Express Hotel have a great location. Shops and restaurant nearby. the rooms are big for the City Express standard, good beds, nice A/C, safe. Tv is awful, the shower is very small, I don't like the smell in the rooms. The elevators are very small, and get crowded very easy, some time we have to wait 3 times... More 

Helpful?
Thank Alfredo C
Houston, Texas
1 review
3 of 5 stars Reviewed June 24, 2016

This is one of my favorites city express hotels in Mexico city, everything I need is close. The staff was very friendly and cooperative. I had quality in service and the pice I got was great. Definitely I'd recommend this to my friends.

Review collected in partnership with this hotel

Helpful?
Thank 161ameliad
Queretaro, Mexico
1 review
3 of 5 stars Reviewed April 18, 2016

room smelled funny, like they had covered up cigaret smell... guy in front door was not welcoming, reception called 10 minutes before check out time to remind that we had 10 minutes to leave the room. i've stayed in many hotels over the years and no one has ever called like that and on top of everything. wasn't nice about... More 

Review collected in partnership with this hotel

Helpful?
Thank denisc396
Guadalajara, Mexico
1 review
5 of 5 stars Reviewed March 31, 2016

its very close to reforma 222, very good places near the hotel and safety, the taxi service outside the hotel is very good, the food provided by hotel was good and the people at the lobby very professional

Review collected in partnership with Amoma.com

Helpful?
Thank oscaro166
Alan T, Guest Relations Manager at City Express EBC-Reforma, responded to this review

Dear oscaro166, Thank you for sharing your valuable comments with the tripadvisor community. It’s a delight to hear you enjoyed your stay and that our staff were on hand to assist you. Your comments encourage us to continue providing the best of us. We’re also glad to know the central location of the hotel, close to reforma, was convenient for... More 

Monterrey, Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 15, 2015

This hotel is one of the best hotels in Mexico City due to its perfect location. Not only is near from Reforma and the Zona Rosa places, but it´s in front of the most modern Malls in Mexico City where you can go to eat, walking around and go to the movies if you want. Prices are very accessible to... More 

Helpful?
Thank Jesse R
marlen c, Guest Relations Manager at City Express EBC-Reforma, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

I had always stayed at another hotel when I came to Mexico City, but decided to try this one. It was great! Just right in front of Reforma 222 shopping mall which was amazing. We just had to walk across the street to take the tour bus (loved this). The room rate includes breakfast which is buffet style with anything... More 

Helpful?
Thank MrsOrtega
marlen c, Guest Relations Manager at City Express EBC-Reforma, responded to this review

Dear Guest, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 2, 2014

I had some problems with my reservation, and the maintenance of the hotel is not good. The room has broken stuffs and just ine elevator work in a week and the Hotel Has enough people all day and need 2 elevator working. Still I think the location, price and excellent free breakfast make of this Hotel a good choice. Just... More 

Helpful?
2 Thank Sascha M
marlen c, Guest Relations Manager at City Express EBC-Reforma, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service and maintenance in general as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; Waiting us the chance to have your preference and... More 

Puebla, Puebla, Mexico
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 24, 2013

If you want a good stay in this area at an attractive price then this is the place. Just off Reforma and in front of Reforma 222 mall (good food options, movie theater, Sanborns -mini department store with pharmacy, or just a walk around). The room was good, standard City Express, very quiet with the benefit of an advanced AC... More 

Helpful?
2 Thank SpanishAwakenings
ControlCalidad, Guest Relations Manager at City Express EBC-Reforma, responded to this review

Dear guest. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express EBC Reforma did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Guadalajara, Mexico
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 3, 2012 via mobile

PROS -Great location. -Steady Internet in the room (cool hotel app too!) -All basic services without the fancy extras. -"Cold" breakfast buffet included. CONS -No parking! -Slow elevator (pick a lower-floor room, there's no view anyways) -The "warm" breakfast bar is overpriced. In fact, it should all be included for that matter. -Dark shower (Suggestion to the hotel: if you... More 

Helpful?
4 Thank Fierrox
CalidadyServicio, Guest Relations Manager at City Express EBC-Reforma, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience. We are very glad to host you at City Express EBC and that the hotel´s location was very convenient for you. I offer you an apology in case any of the ¨CONS¨ you mentioned caused you any inconvenience. Be sure that we will take your suggestions... More 

College Station, Texas
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 2, 2012

I went with friends for 3 days to Mexico City and we stayed at this hotel. We have nothing to complain for, the hotel is really nice, with a modern and neat environment, the bedrooms are nice, clean and comfortable. Simply put, a nice hotel at a great price ! BTW. I am rating average the swimming pool and the... More 

Helpful?
Thank Francisco T
CalidadyServicio, Guest Relations Manager at City Express EBC-Reforma, responded to this review

Dear Guest, It is our pleasure to host you at City Express EBC. Thank you very much for taking the time to share your comments with us. We are happy to know that you had a pleasant stay and that our service standards met your expectations. We hope to host you again soon either in Mexico City or in any... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Reforma / Zona Rosa

Neighborhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Free Parking
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about City Express EBC-Reforma

Address: Calle Havre No. 21, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $65 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — City Express EBC-Reforma 2*
Number of rooms: 70
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Also Known As:
City Express Ebc-Reforma Hotel Mexico City
City Express EBC-Reforma Mexico City
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