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Busue a Boutique Experience Hotel

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#136 of 304 Hotels in Mexico City
Certificate of Excellence
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96 Reviews from our TripAdvisor Community

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Showing 59: English reviews
den haag
Level Contributor
120 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 2, 2016 via mobile

Loved the style and atmosphere of this easy going boutique hotel. Was here for a week on business in this super safe neighborhood Polanco. Great place for bars shops and restaurants on walking distance. The rooms are large and comfortable. Breakfast available in the room, limited choice but fine for me. Or at the internal terrace at the hotel. No... More 

Helpful?
Thank Judith v
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: Thank you for your preference and your comments, we are so happy to hear you enjoyed your stay at Busue, hope to have you back very soon. More 

Connecticut
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2016

We loved staying here and will definitely be back. It was such a nice experience staying in a smaller, boutique hotel. Location is excellent, right around the corner from restaurants and shopping in Polanco. Our room was nice and quiet, on the 2nd floor, very comfortable and with that wonderful Mexican charm! Staff was very friendly and helpful. A lovely... More 

Helpful?
Thank cafe-con-leche6
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guests: Thank you so much for your comments, we are delighted to know you enjoyed your stay with us, we hope to see you back very soon. Thank you for your preference. More 

Mexico City, Mexico
1 review
2 of 5 stars Reviewed June 11, 2016

I recently moved to an apartment down the road from this hotel. I visited Busue to establish whether it would be a good choice for a friend who planned to stay in Mexico City for a few nights. I was really impressed with this charming little place; the rooms I was shown are lovely, beautifully decorated and cozy. However, given... More 

Helpful?
Thank ceci475
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear visitor: We thank you for your comments and concern, the administration is aware of this and are working together with the restaurant (which is a different administration) towards a solution, we hope to have this issue resolved shortly. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 25, 2016

The hotel rooms, the service and the location are outstanding. However, the key flaw is that there is a night club on the top floor with a back door to the hotel stairs. Needless to say, noise filters through to the rooms, most of all when club-goers are fighting or shouting... Beautiful hotel but be warned.

Helpful?
2 Thank J Z
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guests: First of all we would like to apologise for the inconvenience with the restaurant noice, unfortunately this place is operated by a different administration, rest assured we will convey your review to the management for their consideration. Once again we regret the inconveniences. We hope we have the pleasure of serving you again in the near future. More 

San franisco
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 3, 2016

I should start by saying that I really dislike big chain hotels. I love small boutique hotels with great staff, comfortable accommodations, unique ambiance and charm. And given all of this, how can I not give Busue 5 stars. Thiago and his staff run a top notch personable, warm and cozy operation and are probably the only real boutique hotel... More 

Helpful?
Thank wrasse11
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: Your comments are very much appreciated, we love to know you enjoyed your stay with us and hope to have the pleasure of serving you again in the near future. More 

Los Angeles, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 29, 2016 via mobile

The web site photos are misleading. It is not a grand hotel, rather dark and dingy. Rooms have no windows that permit exterior light. The lighting in the room is so dim that it is impossible to read. The bed? More like a lumpy futon. There is also a disco on the roof which no mention is made on the... More 

Helpful?
3 Thank Mummels
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: We are sorry you feel that way, our hotel as our web site says is a Boutique hotel which was born out of an old Mexico city house and has been providing lodging services for many years under different administrations. Our front desk staff is capable of providing concierge services, we are sorry for the inconvenience, More 

Singapore, Singapore
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 26, 2016

We stayed at the Busue in December. The location in Polanco is fantastic: A quiet residential street, yet only a short walk to restaurants, shops, supermarket and a nice park (with a local market on Saturdays). The architecture and design of the hotel is interesting - surely not the 'usual' experience. First of all, there's no sign whatsoever - you... More 

Helpful?
1 Thank MappingEarth
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guests: We are so happy to hear you enjoyed your vacation experience with us, thank you so much for your review, Jesus will be very happy to see your comment and will be very happy to see you come back soon. More 

London, United Kingdom
Level Contributor
137 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed January 4, 2016

Its very rare that I write a review while still staying at the Hotel. But people should know that there are several fatal flaws in the set up here. Lets start with the identity crisis this Hotel has. We booked Hotel Busue, Rough Guide calls it the Casa Vieja. The sign above the door and the napkins say Dixon. Surely... More 

Helpful?
3 Thank mark j
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: We would like to take this opportunity to thank you for all your comments, they stand as great opportunity areas for improvement of our services and will be carefully reviewed by the management. We would also like to explain that Busue a Boutique Experience Hotel has been in operation for the last 2 years, in the past this... More 

Los Angeles
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 10, 2015

Stayed at Busue for three nights- you cannot beat the location ... Close to shopping & restaurants in Polanco. Located on a nice residential street. The room was very large & comfortable. Nice large bathroom. We stayed in room one which is right across from the lobby desk... Noise from the front desk/lobby was an issue at times. Window out... More 

Helpful?
Thank CPLosAngeles
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: Your comments are very much appreciated, we are happy to learn you had a pleasant stay with us and hope you can visit us again in the near future. More 

Mexico City, Mexico
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

Polanco mexican style boutique hotel. Excellent location walking distance for trendy nice restaurants (Mythos, Prosecco, El Japonez) and many others I haven't tried yet. I booked a double premier room wich is huge, two queen beds, nice bathroom amenities and quiet too. Good option if you like to walk around Polanco district. Nice restaurant on the roof top. I'll be... More 

Helpful?
Thank anam01
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: Thank you for your wonderful recommendation, it is always nice to read our guest enjoy the hotel´s location, we will be waiting for you. More 

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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
Things to do
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Busue a Boutique Experience Hotel, defines its craft of dedicated hospitality, unique service focused on details and memorable experiences. Besides architecture and cutting edge design, the objects and the elegance make a space of homelike context, good taste, and distinction. A way of understanding the hospitality that integrates each one of the elements that a world class traveler seeks. Polanquito is the protagonist of the Busue experience, giving entry to a space of Mexico City that captivates with it's bohemian air, it's streets, parks, plazas, architecture, restaurants, cafes and mysterious and singular charm. Comfort is unraveled in it's 11 rooms and suites, with all services and amenities, and cutting edge technology that is subtly integrated taking into account the guest's commodity. The modalities of service from the beginning of the 21st century are retaken as a reflection and an elegant look to the past, honoring the most important for the hotel and it's guests: discreet and attentive service. In Busue we have a great array of services that complements each stay allowing each one to become a story worth telling, slowly revealing the beauty of our home. The park Lincoln and the streets of Polanquito are the protagonists of the stay, making our space unique; full of details that amaze and allow the discovery of the lively Mexico City ... more   less 

Additional Information about Busue a Boutique Experience Hotel

Address: Calle Eugenio Sue 45 | Polanco, Mexico City 11550, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $201 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Busue a Boutique Experience Hotel 4*
Number of rooms: 11
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Also Known As:
Busue a Boutique Experience Hotel Mexico City
Hotel Style:
#41 Luxury Hotel in Mexico City
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