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Fiesta Americana Santa Fe Hotel

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325 Reviews from our TripAdvisor Community

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Showing 71: English reviews
New York
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We thought this was a hotel 30 minutes from the airport. Really was 75 minutes. Rooms good and fitness center helpful. Adequate indoor pool. Very reasonable rates. Bar pricey. Service in hotel was very good . Considerable construction in area so I would request an upper floor.

Helpful?
Thank MetsNYC
Washington DC, District of Columbia
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 20, 2016

The hotel itself is ok, rooms are ok, service is terrible--on Mexican time. I would imagine good for business travelers not American Tourists. No English newspapers were available and the front desk was not clear (in English) what we were entitled to. Pillows were like cement blocks but the rooms were clean. Not a hotel to stay at if you... More 

Helpful?
Thank Muldoon72
Pine Valley, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 12, 2016

My family really enjoyed this hotel! My son enjoyed the pool and the rooms were big and clean! We ate breakfast everyday at their resturant and the staff was incredible ! Miguel and the rest of the resturant were great! Definitely coming back! Thank You!

Helpful?
Thank brendad240
Puebla, Mexico
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 3, 2016 via mobile

The location is great if you are doing business in the area, you have a lot of options to go for lunch or dinner. The hotel is ok but already showing aging issues. The service is good we did a conference and the staff was very helpful. Until I tried to do my check out, I only got informed how... More 

Helpful?
Thank Marcos C
Coconut Creek, Florida
Level Contributor
274 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

Good size rooms with good bed and pillows. Shower heads not good. It is not perfectly clean. At least my room was not vacuumed properly. Everything else was good in the room Restaurant is good but maybe small for the amount of people attending this place. Service is very good It is not an excellent place but it is not... More 

Helpful?
Thank Alex B
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, Thank you for your comments about FIESTA AMERICANA SANTA FE and I want to inform you that I will make the follow up to this case and improve our service Best Regards More 

Woodbury, Minnesota
Level Contributor
131 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed July 17, 2016

Spend 5 nights here for business. Room was on the top (10th) floor. Rooms are comfortable and large enough although there were a couple service issues: 1. Room wasn't cleaned after the first night in spite of bringing it to the attention of the hotel staff....and it wasn't brought up at check out. No apology, no action. Nothing. 2. Water... More 

Helpful?
Thank Dave G
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, thank you for your comments about FIESTA AMERICANA SANTA FE and I want to inform you that I will make the follow up to this case and improve our service Best Regards More 

Nashville, United States
2 reviews
5 of 5 stars Reviewed June 20, 2016

Good stay. Convenient, clean and safe. Stayed only one night but 30 min from airport for early morning departure. Much better value than airport and good selection of restaurants in the area. I would stay again.

Helpful?
Thank MICHAEL B
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good Evening, Thank you for your comments about FIESTA AMERICANA SANTA FE Best Regards More 

London, United Kingdom
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

Generally good hotel, very pleasant staff , large room and nice bed. AC was not great but guy came a fixed so no problem. Only other issue for me are the pillows but that's a personal thing. I ate in the restaurant and the food was good. Can't say much about the area as I'm here on business and no... More 

Helpful?
Thank JGN1970
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good evening, thank you for your comments about FIESTA AMERICANA SANTA FE Best Regards More 

Cleveland, Ohio
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 21, 2016

This hotel has some very good offers on some sites (priceline, trip-advisor, get-a-room, expedia). Expedia gold members get free upgrade to the lounge. The hotel room service provides huge meals with great quality and are very affordable (for a US resident). The pool is very nice, the picture reflects it well.

Helpful?
Thank Gadi W
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, thank you for your comments about FIESTA AMERICANA SANTA FE HOTEL Best Regards More 

Mexico City, Mexico
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 2, 2016

I'm a member of Fiesta Rewards Platinum level, who recently started to use their benefits. Members enjoy an exclusive floor, with extra amenities such as Red Wine(185ml), extra bathroom amenities, discount at their restaurants and triple points on purchases and consumption. Cancun Grand opened my eyes to their excellent service such as additional Snacks and Free Soft Drinks all day.... More 

Helpful?
1 Thank Jeffrey C
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon , thank you for your comments about FIESTA AMERICANA SANTA FE and I want to inform you that I will make the follow up to this case and improve our service Thank you More 

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Staying in Santa Fe

Neighborhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the new financial district where are also the largest international firms. ... more   less 

Additional Information about Fiesta Americana Santa Fe Hotel

Address: Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: $127 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Santa Fe Hotel 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe Hotel Mexico City
Hotel Style:
#9 Green Hotel in Mexico City
#22 Luxury Hotel in Mexico City
#26 Family Hotel in Mexico City
#27 Business Hotel in Mexico City
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