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Fiesta Americana Santa Fe Hotel

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Fiesta Americana Santa Fe Hotel
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327 Reviews from our TripAdvisor Community

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Showing 72: English reviews
london
Reviewed October 25, 2016 via mobile

Avoid this place! Cheap American vacuum packed/frozen steak. Super expensive, attempting to be classy but employing hookers to try extort money. What a bizarre place. Don't go! It's not even funny - bad attempt at entertainment, shoddy and rude waiters. How this place hasn't already been closed down - I don't know.

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Helpful?
Thank 55MK55
New York
Reviewed September 4, 2016

We thought this was a hotel 30 minutes from the airport. Really was 75 minutes. Rooms good and fitness center helpful. Adequate indoor pool. Very reasonable rates. Bar pricey. Service in hotel was very good . Considerable construction in area so I would request an upper floor.

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Helpful?
Thank MetsNYC
Washington DC, District of Columbia
Reviewed August 20, 2016

The hotel itself is ok, rooms are ok, service is terrible--on Mexican time. I would imagine good for business travelers not American Tourists. No English newspapers were available and the front desk was not clear (in English) what we were entitled to. Pillows were like cement blocks but the rooms were clean. Not a hotel to stay at if you...

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Helpful?
Thank Muldoon72
Pine Valley, California
Reviewed August 12, 2016

My family really enjoyed this hotel! My son enjoyed the pool and the rooms were big and clean! We ate breakfast everyday at their resturant and the staff was incredible ! Miguel and the rest of the resturant were great! Definitely coming back! Thank You!

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Thank brendad240
Puebla, Mexico
Reviewed August 3, 2016 via mobile

The location is great if you are doing business in the area, you have a lot of options to go for lunch or dinner. The hotel is ok but already showing aging issues. The service is good we did a conference and the staff was very helpful. Until I tried to do my check out, I only got informed how...

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Thank Marcos C
Coconut Creek, Florida
Reviewed July 19, 2016 via mobile

Good size rooms with good bed and pillows. Shower heads not good. It is not perfectly clean. At least my room was not vacuumed properly. Everything else was good in the room Restaurant is good but maybe small for the amount of people attending this place. Service is very good It is not an excellent place but it is not...

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Helpful?
Thank Alex B
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, Thank you for your comments about FIESTA AMERICANA SANTA FE and I want to inform you that I will make the follow up to this case and improve our service Best Regards

Woodbury, Minnesota
Reviewed July 17, 2016

Spend 5 nights here for business. Room was on the top (10th) floor. Rooms are comfortable and large enough although there were a couple service issues: 1. Room wasn't cleaned after the first night in spite of bringing it to the attention of the hotel staff....and it wasn't brought up at check out. No apology, no action. Nothing. 2. Water...

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Helpful?
Thank Dave G
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, thank you for your comments about FIESTA AMERICANA SANTA FE and I want to inform you that I will make the follow up to this case and improve our service Best Regards

Nashville, United States
Reviewed June 20, 2016

Good stay. Convenient, clean and safe. Stayed only one night but 30 min from airport for early morning departure. Much better value than airport and good selection of restaurants in the area. I would stay again.

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Helpful?
Thank MICHAEL B
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good Evening, Thank you for your comments about FIESTA AMERICANA SANTA FE Best Regards

London, United Kingdom
Reviewed May 30, 2016 via mobile

Generally good hotel, very pleasant staff , large room and nice bed. AC was not great but guy came a fixed so no problem. Only other issue for me are the pillows but that's a personal thing. I ate in the restaurant and the food was good. Can't say much about the area as I'm here on business and no...

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Helpful?
Thank JGN1970
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good evening, thank you for your comments about FIESTA AMERICANA SANTA FE Best Regards

Cleveland, Ohio
Reviewed May 21, 2016

This hotel has some very good offers on some sites (priceline, trip-advisor, get-a-room, expedia). Expedia gold members get free upgrade to the lounge. The hotel room service provides huge meals with great quality and are very affordable (for a US resident). The pool is very nice, the picture reflects it well.

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Helpful?
Thank Gadi W
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, thank you for your comments about FIESTA AMERICANA SANTA FE HOTEL Best Regards

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Staying in Santa Fe

Neighborhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the new financial district where are also the largest international firms. ... more   less 

Additional Information about Fiesta Americana Santa Fe Hotel

Address: Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: $109 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Santa Fe Hotel 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe Hotel Mexico City
Hotel Style:
#10 Green Hotel in Mexico City
#27 Family Hotel in Mexico City
#28 Luxury Hotel in Mexico City
#28 Business Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Fiesta Americana Santa Fe Hotel staff and other travelers.
1 question
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Questions? Get answers from Fiesta Americana Santa Fe Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Water pressure on the 10th floor was iffy.”
 of 5 bubbles DHGreen, Jul 17, 2016 | Read review
“Odd numbered Rooms have 2 Twin Beds and faces the City. Even numbered rooms have 1 King Size facing a Convention Center.”
 of 5 bubbles jeffreyc791, Apr 2, 2016 | Read review
“was on floor 7 - views superb”
 of 5 bubbles southbank10, Mar 9, 2016 | Read review
“No suggestion”
 of 5 bubbles TomcatSP, Dec 15, 2015 | Read review
“The problem is the heating. It doesn't work. So if you are a winter baby....no problem”
  • View from the room we stayed in
 of 5 bubbles 337hs, Oct 24, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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