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Fiesta Americana Santa Fe Hotel

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316 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Coconut Creek, Florida
Level Contributor
264 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Good size rooms with good bed and pillows. Shower heads not good. It is not perfectly clean. At least my room was not vacuumed properly. Everything else was good in the room Restaurant is good but maybe small for the amount of people attending this place. Service is very good It is not an excellent place but it is not... More 

Helpful?
Thank Alex B
Twin Cities
Level Contributor
123 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

Spend 5 nights here for business. Room was on the top (10th) floor. Rooms are comfortable and large enough although there were a couple service issues: 1. Room wasn't cleaned after the first night in spite of bringing it to the attention of the hotel staff....and it wasn't brought up at check out. No apology, no action. Nothing. 2. Water... More 

Helpful?
Thank Dave G
Nashville, United States
1 review
5 of 5 stars Reviewed June 20, 2016

Good stay. Convenient, clean and safe. Stayed only one night but 30 min from airport for early morning departure. Much better value than airport and good selection of restaurants in the area. I would stay again.

Helpful?
Thank MICHAEL B
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good Evening, Thank you for your comments about FIESTA AMERICANA SANTA FE Best Regards More 

London, United Kingdom
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

Generally good hotel, very pleasant staff , large room and nice bed. AC was not great but guy came a fixed so no problem. Only other issue for me are the pillows but that's a personal thing. I ate in the restaurant and the food was good. Can't say much about the area as I'm here on business and no... More 

Helpful?
Thank JGN1970
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good evening, thank you for your comments about FIESTA AMERICANA SANTA FE Best Regards More 

Cleveland, Ohio
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 21, 2016

This hotel has some very good offers on some sites (priceline, trip-advisor, get-a-room, expedia). Expedia gold members get free upgrade to the lounge. The hotel room service provides huge meals with great quality and are very affordable (for a US resident). The pool is very nice, the picture reflects it well.

Helpful?
Thank Gadi W
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, thank you for your comments about FIESTA AMERICANA SANTA FE HOTEL Best Regards More 

Mexico City, Mexico
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 2, 2016

I'm a member of Fiesta Rewards Platinum level, who recently started to use their benefits. Members enjoy an exclusive floor, with extra amenities such as Red Wine(185ml), extra bathroom amenities, discount at their restaurants and triple points on purchases and consumption. Cancun Grand opened my eyes to their excellent service such as additional Snacks and Free Soft Drinks all day.... More 

Helpful?
1 Thank Jeffrey C
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon , thank you for your comments about FIESTA AMERICANA SANTA FE and I want to inform you that I will make the follow up to this case and improve our service Thank you More 

Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed March 9, 2016

fantastic location for my business trip, wonderful room. Great breakfast & easy to get cabs. Local restaurants walk able and more importantly very safe & secure. Lobby staff very helpful but English was not always understandable - but better than my spanish.

Helpful?
1 Thank southbank10
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, Thank you for your comments about FIESTA AMERICANA SANTA FE Best Regards More 

Florham Park, New Jersey
Level Contributor
1 review
4 of 5 stars Reviewed March 6, 2016

Quiet, great service, very nice facility. Stayed there for a short business trip, had meetings with client and they felt comfortable. Nice bar for late evening relaxing moment. Friendly place, well located.

Helpful?
Thank Andy_Campanella
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, Thank you for your comments about FIESTA AMERICANA SANTA FE Mexico City Best Regards More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 24, 2016 via mobile

I am relocating to CDMX (Mexico City) due to a job related transfer. I originally reserved the hotel next door (Fiesta Inn) for almost a week. After the first night I was offered an upgrade to Fiesta Americana at a good rate. I took it. After that I extended my reservation a couple extra nights by phone which worked fine.... More 

Helpful?
1 Thank Antonio D
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review
Google Translation

Buenas Tardes, le ofrezco una disculpa por los inconvenientes que tuvo usted en su pasada estancia por lo cual le... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 6, 2016

The hotel is nice. The staff for the most part is very efficient and the price is ok for what you get. The hotel is modern chic. The rooms are spacious and clean and our only complaints are that room service took over an hr to get our food to us. Also, when booking make sure you request a room... More 

Helpful?
1 Thank kazuen2016
jorge g, General Manager at Fiesta Americana Santa Fe Hotel, responded to this review

Good Evening, thank you for your comments about FIESTA AMERICANA SANTA FE and I want to inform you that I will make the follow up to this case and improve our service Thank you More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Santa Fe

Neighborhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the new financial district where are also the largest international firms. ... more   less 

Additional Information about Fiesta Americana Santa Fe Hotel

Address: Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: $89 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Santa Fe Hotel 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe Hotel Mexico City
Hotel Style:
#8 Green Hotel in Mexico City
#22 Luxury Hotel in Mexico City
#27 Family Hotel in Mexico City
#29 Business Hotel in Mexico City
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