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    Doubletree by Hilton Hotel Mexico City Santa Fe

    Calle 3 no 55 | Col Lomas de Santa Fe, Mexico City 01219, Mexico
    +1 855-605-0318
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    1/28/2018 1/29/2018
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    $159
    $159
    Traveler (48)
    Room & Suite (22)
    Dining (2)
    Overview
    • Excellent47%
    • Very good22%
    • Average18%
    • Poor6%
    • Terrible7%
    Travelers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    3.0 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (99)
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    1 - 5 of 30 reviews

    Reviewed 3 days ago

    Nice hotel near Santa Fe shopping and Plaza Samara with nice restaurants around the corner, great beds, nice gym and pool to excersize, reception very friendly, had an.extra bed for our nephew for one day free of charge, roomservice needs to improve consistency of their...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Roxane L
    Hotel's Favorite
    Reviewed December 6, 2017

    Very accommodating front desk staff, eager & ready to lend a hand with information, directions and assistance with the business centre around the corner from reception. They immediately took care of moving me to another room when the one I had on the sunny side...More

    Thank richiedix
    Response from Rafael T, Manager at Doubletree by Hilton Hotel Mexico City Santa FeResponded December 7, 2017

    Dear Richie, Glad to hear you enjoyed your stay with us. Hope the traffic wasn't too terrible during your stay in CDMX. Please let us know if there is something more we can do during your next visit to make your stay more comfortable and...More

    Reviewed 3 weeks ago

    Too much money for the service they provide. Hotel in Mexico city was under remodeling, no offer breakfast, no offer good facilities to relax; some time in the morning make noise. I won't recommend to stay in this hotel the service is bad and charge...More

    Review collected in partnership with DoubleTree by Hilton
    Thank pablolU5807NT
    Response from Yuvia S, Guest Services Manager at Doubletree by Hilton Hotel Mexico City Santa FeResponded 2 weeks ago

    Dear Pablo, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to...More

    Reviewed 4 weeks ago

    Stayed here before and no issues. This last time, due to lack of personnel, the front desk was busy answering phones and solving issues while in check in. Once in the room, room service wouldn't pick up the phone on several occasions in a 30-45...More

    Review collected in partnership with DoubleTree by Hilton
    Thank 177hernana
    Response from Rafael T, Manager at Doubletree by Hilton Hotel Mexico City Santa FeResponded 4 weeks ago

    Dear Guest, We are terribly sorry to hear your stay didn't match your expectations. Here at DoubleTree Mexico City Santa Fe, we are committed to making every stay as fulfilling as we can possibly make it. We assure you we will conduct a thorough review...More

    Reviewed December 6, 2017 via mobile

    The reason I am giving 4 stars and not 5 is because during my first night my room was very hot due to the lack of AC. I mentioned this several times and finally I was changed to another room Service is really good. Everything...More

    Thank Alex B
    Response from Rafael T, Manager at Doubletree by Hilton Hotel Mexico City Santa FeResponded December 7, 2017

    Dear Alex, Terribly sorry about the AC situation. We guarantee it won´t be happening again and hope you´ll give us a visit next time you´re in town. Please let us know if there is something else we can do to make your stay more comfortable...More

    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $84 - $207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Green Hotel in Mexico City
    • #17 Family Hotel in Mexico City
    • #27 Business Hotel in Mexico City
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 172
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Ctrip TA, Travelocity, Orbitz, Priceline, HotelQuickly, Cancelon and getaroom.com so you can book your Doubletree by Hilton Hotel Mexico City Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City >
    • Santa Fe
    • Also Known As
    • Fiesta Inn Santa Fe Hotel Mexico City ,
    • Fiesta Americana Mexico City ,
    • Mexico City Fiesta Americana ,
    • Fiesta Americana Santa Fe ,
    • Doubletree By Hilton Hotel Mexico City Santa Fe
    Add Photo Photos
    Traveler (48)
    Room & Suite (22)
    Dining (2)
    Hotel & Grounds (21)
    Bathroom (6)
    Business Center & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
    Santa Fe
    Few neighborhoods have undergone such enormous change
    as Santa Fé, now a high-end destination with luxurious
    residences, apartments, hotels, rooftop bars offering
    incredible views and restaurants with extraordinary
    cuisine. Garden Santa Fé mall has earned several
    architectural awards for its design. This neighborhood
    is the best choice for those looking to get fully
    pampered by a romantic escapade.
    ...More
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    Questions & Answers
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    Room Tips
    "Stay away from the sunny side of the building, hot!!!"
    Read review
    "Request and executive level room if available."
    Read review
    "King size beds are very good"
    Read review
    "Suite 753 with panirama views"
    Read review
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