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Hotel Universal

Calzada de Guadalupe 25 Colonia Maza, Mexico City 6270, Mexico
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1 room 1 adult
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22 Reviews from our TripAdvisor Community

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Montreal, Canada
1 review
1 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel for a couple of days . It was horrible...rooms were very dirty, it smelt bad, no service at all, the toilet is in the shower, no place to turn around the bed, one electrical plug in the washroom only and the list is very long. But the worst...prostitutes in the hotel at night.The guy from... More 

Helpful?
Thank fano72000
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

For £9 you get comfy double bed, ensuite bathroom, free parking (inside hotel's garage) and free wifi. The hotel is close to the airport so we use it for our first night in Mexico after arrival. Our room was actually pretty quiet so we had a great sleep after tiring journey from UK.

Helpful?
Thank Marcin S
Calgary, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 2, 2015

We had top floor (rm 314- kingsize bed; 220 pesos/night) looking out on main road (Calzada de Guadeloupe); somewhat noisy but nice sunlight and interesting place to people watch. Room was clean and staff were friendly and helpful. Javier (late night manager spoke very good english), otherwise mostly on your own as not many gringos stay here or are seen... More 

Helpful?
Thank 1Gordonbleu8
Birmingham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 29, 2015 via mobile

Me and my partner stayed here for a total of 8 nights. The hotel is very well kept and the housekeeping is very good. The hotel staff are very friendly. Although there was a mix up where they thought we hadn't paid for one night and the male receptionist rang our room around 10pm and got quite assertive with us... More 

Helpful?
Thank SophieAnn1989
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 22, 2015 via mobile

- Not close to metro station, we used buses to travel around - bus stop across the street, neighborhood kind of seedy, hotel kind of noisy during weekend nights + Nice clean room and bathroom, perfect housekeeping,

Helpful?
1 Thank Miroslav K
Dublin, Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 21, 2015

I stayed here for 6 days. It's close to the Basilica of Guadalupe and it has some nice local shops. The hotel room in the picture is the one I stayed in. It was great, clean, comfortable, with tv, nice bathroom and not noisy. Only, I booked online and I was expecting to pay less than the set price I... More 

Helpful?
1 Thank PJ D
Guatemala
Level Contributor
103 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

Well situated about a 25 peso taxi ride from Zocalo which is a historic area in Mexico City. The hotel has nice large rooms with good WiFi and cable TV. The bathrooms had a nice hot water shower. The bed was large and comfortable and the room clean and well maintained. The man at reception was very helpful and there... More 

Helpful?
2 Thank Leigh_Whitworth
Kathmandu, Nepal
Level Contributor
127 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed March 18, 2015

The rooms are spotless featuring good hot water showers, large LED TV, Blue Ray player, piped Mexican music if you like also, clean linen and nice white towels, soap and toilet paper, drinking water, excellent wi-fi, and plenty of natural light; the owner Antonio, and his management including Jabier and Everesto at reception and indeed all the staff on board... More 

Helpful?
4 Thank Wardysworld2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 15, 2015

I lived in this hotel this week for few days the promise was made by the booking provider was accurate. This hotel payes the right value of your money, i mean so low price but very good service, very close situation to the airport of mexico City. I paid only 41 pesos from hotel to airport.Staff very friendly, very co... More 

Helpful?
2 Thank 0032499824384
Joan H, Director General at Hotel Universal, responded to this review

All the staff at the Hotel thank you for your visit, and for your comment.We are glad that you have a nice stay and we all hope to see you again soon.Thanks again. More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 24, 2014

This place is a find. I know DF quite well and have been gouged in Roma, suffered sub-standard rooms at the cheapies in La Tabacalera and usually pay 30 dollars a night for a decent 3 star hotel in El Centro... but those days are over. Rooms here equal 3 stars with nice beds, large flat screens, good wifi and... More 

Helpful?
6 Thank Vollmann
Joan H, Propietario at Hotel Universal, responded to this review

Thank you for your visit and for your comment. We were glad to have you as a guest,and we are hoping to see you again soon. More 

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