Condesa DF
462 reviews
#161 of 409 Hotels in Mexico City
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Avenida Veracruz 102 Colonia Condesa, Mexico City 06700 Mexico
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About
#161 of 409 hotels in Mexico City
Location
Cleanliness
Service
Value
See why so many travelers make Condesa DF their hotel of choice when visiting Mexico City. Providing an ideal mix of value, comfort and convenience, it offers a trendy setting with an array of amenities designed for travelers like you.
For those interested in checking out popular landmarks while visiting Mexico City, Condesa Df is located a short distance from Paseo de la Reforma (1.8 mi) and Polanco (2.0 mi).
As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available.
Guests have access to a 24 hour front desk, room service, and a rooftop terrace while staying at Condesa DF. In addition, Condesa Df offers a rooftop bar, which will help make your Mexico City trip additionally gratifying. And, as an added convenience, there is secured parking available to guests.
If you’re looking for a Mexican restaurant, consider a visit to Pujol, Restaurante El Cardenal, or Azul Historico, which are all conveniently located a short distance from Condesa DF.
There is no shortage of things to do in the area: explore popular history museums such as National Palace (Palacio Nacional), Museo del Templo Mayor, and Museo Casa Luis Barragan.
At Condesa DF, your comfort and satisfaction come first, and they look forward to welcoming you to Mexico City.
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Full view
Property amenities
Secured parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycles available
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Banquet room
Wifi
Restaurant
Breakfast available
Snack bar
Wine / champagne
Rooftop bar
Meeting rooms
Hammam
Massage
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Residential Neighborhood
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
157Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
Contact
Avenida Veracruz 102 Colonia Condesa, Mexico City 06700 Mexico
Name/address in local language
Getting there
SevillaMexico City Metro8 min
ChapultepecMexico City Metro9 min
Rental CarsSee rental cars from $5/day
462Reviews1Q+A64Room tips
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Popular mentions
While I generally liked this hotel I had to give it a one-star rating as I had a favourite item of clothing taken from my case while I was out, and the hotel manager refused to take the situation seriously. If you are going to stay here, I'd be extra careful with your possessions. I think major items are likely to be OK (all mine were in the safe anyway). However be careful with smaller items that you may not notice had gone missing till you got home. A real shame as I would have given the place 5 stars otherwise :(
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Date of stay: March 2020
1 Helpful vote
Helpful
Response from Amanda Sarsanedas, Director General at Condesa DF
Responded Apr 15, 2020
Dear Mr. AndyB562, Thank you very much for sharing your experience in Condesa df I am sorry to hear you were unable to find your t-shirt. However, as mentioned in our meeting, our staff are one hundred percent trustworthy and have been working at the company for many years. When we met, I asked if I could do something for you, but I found your request of refunding you a night rate for not responding to this review to be unnecessary. I hope the rest of the stay was suitable for you. Thank you very much. Kind Regards, Amanda Sarsanedas General Manager
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This could be a great hotel but it really isn’t. Peaks: It’s in a beautiful part of town with heavenly terraces overlooking flowering jacaranda trees and a central shady open air courtyard serving good food and a fun lively roof terrace. The styling and staff are generally charming Pits: We booked through Mr and Mrs Smith who confirmed we had a suite ( dictionary definition: a set of rooms) with terrace and separate seating area with a seductive picture of said suite. In fact the “terrace suite” is one small pretty bedroom with a tiny bathroom virtually no cupboards or storage space and a beautiful spacious terrace. Every time we wanted to open the sliding glass doors onto the terrace, maintenance had to be called because the door was stuck. The maids couldn’t open it either. My husband and I left the hotel for sightseeing at 10.30am and returned at 3.30pm for a snooze before our dinner date to find our room hadn’t been cleaned. We would have left a sign on the door to let the maids to know we wanted the room cleaned but on one side the sign says NO and on the other it says DO NOT. So make of that what you will. Because our room got all the afternoon sun we purposefully left the black out curtain closed so we could have a cool room to come home to. The only thing that had been done in the 6 hours we were out was that someone had entered the room, opened the black out curtain and closed the window so when we returned to our room it had not only not been cleaned but was also boiling hot. Plus, we couldn’t open the window without two maids trying and maintenance being called again. The air con works but it stinks of mould or old cabbage. The WiFi didn’t work at all in our bedroom meaning we had to use data roaming to work from our room. At some $400 US per night that is unforgivable. We had so looked forward to our stay in this Hotel recommended to us by several friends but our experience was underwhelming. The girl on reception was way out of her depths. We asked for the manager to call but of course she didn’t. We spent a lot of our hard earned money to stay in a beautiful room in wonderful, thrilling Mexico City. Condesa DF may have been great once but it’s not now. My advice: go somewhere else until they have sorted themselves out. PS they kindly sent a courtesy car to take us to the airport because we had complained. That was a nice touch. PPS We stayed in their sister hotel Hotel Escondido in Oaxaca City and loved every minute of it. We are not habitual complainers. …
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Date of stay: February 2020Trip type: Traveled as a couple
Helpful
Condesa DF used to be my favorite Mexico City hotel when visiting the city on business 2009-2013. Great service to go with a great hotel ambience in a terrific location. Sadly, on a recent 2020 visit during which I had been looking forward to the hotel, it is very clear that the overall package of the hotel has dropped in quality, entirely due to the customer service quality and focus. If you only care about locaiton and the cool atmosphere, Condesa DF is a decent choice, but consider the price and lack of service quality when booking. Service at breakfast was poor. The hotel staff put us next to a noisy service closet - when we complained, they told the staff to quiet down instead of moving us, then the maid staff put no sheet on our bed the next day. One day the breakfast staff demanded to see my wife's key before breakfast - humiliating and not what you do to a guest. The general manager (initials ASA) of the hotel received 2 mails from me on multiple complaints - no response. It's like they don't care, and figure you'll come to the hotel because of the cool factor regardless of no interest in customer service. Condesa needs someone to come in and train the staff in good customer service. But I will not return to the hotel I loved. Very, very disappointing.…
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Date of stay: February 2020
Value
Location
Service
Helpful
Response from Amanda Sarsanedas, Director General at Condesa DF
Responded Apr 15, 2020
Dear Mr. Esteve, Thank you for taking the time to share your feedback. I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Unfortunately, I did not receive any email, but I would be more than pleased to reply you inmediately if youcould send it again. I am looking forward to heraing form you soon. Kind Regards,
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3rd times in for drinks on the roof top. Great spot but the service is the worst. 15 mins for the first drink to come, now closing in on another 15 for the second. Wait staff Not interactive at all, They’d be better suited in a sports bar. Was here last year too and it wasn’t great, but even worse this trip.
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Date of stay: March 2020Trip type: Traveled with friends
Helpful
+1
A friend of mine asked for a recommendation for a hotel to stay in Mexico City and I right away suggested this property. It is situated on a calm yet lush, characteristic street. Condesa is a good location to stay at, close to must-visit restaurants and bars. My room was looking out to the street to a green scenery which I enjoyed. I didn't spend too much time at the hotel however there is a rooftop where locals hang out too. As much as I like to try new properties each time, I'd not hesitate to rebook a stay at Condesa and have a good night's sleep in their cozy beds.
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Date of stay: January 2020
1 Helpful vote
Helpful
PRICE RANGE
$274 - $448 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
condesa df mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityRoma Norte / Condesa / Cuauhtémoc District
NUMBER OF ROOMS
40
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Claim Your Listing Frequently Asked Questions about Condesa DF
Which popular attractions are close to Condesa DF?
Nearby attractions include Enigma Rooms (0.2 miles), Condesa df (0.00 miles), and Parque España (0.08 miles).
What are some of the property amenities at Condesa DF?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Condesa DF?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Condesa DF?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Condesa DF?
Conveniently located restaurants include El Pescadito, Lardo, and Restaurante Kura.
Does Condesa DF have an airport shuttle?
Yes, Condesa DF offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Condesa DF?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Condesa DF?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Condesa DF offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Condesa DF?
The staff speaks multiple languages, including English and Spanish.