See why so many travelers make Condesa DF their hotel of choice when visiting Mexico City. Providing an ideal mix of value, comfort and convenience, it offers a trendy setting with an array of amenities designed for travelers like you.
For those interested in checking out popular landmarks while visiting Mexico City, Condesa Df is located a short distance from Paseo de la Reforma (1.8 mi) and Polanco (2.0 mi).
As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available.
Guests have access to a 24 hour front desk, room service, and a rooftop terrace while staying at Condesa DF. In addition, Condesa Df offers a rooftop bar, which will help make your Mexico City trip additionally gratifying. And, as an added convenience, there is secured parking available to guests.
If you’re looking for a Mexican restaurant, consider a visit to Pujol, Restaurante El Cardenal, or Azul Historico, which are all conveniently located a short distance from Condesa DF.
There is no shortage of things to do in the area: explore popular history museums such as National Palace (Palacio Nacional), Museo del Templo Mayor, and Museo Casa Luis Barragan.
At Condesa DF, your comfort and satisfaction come first, and they look forward to welcoming you to Mexico City.
The hotel is well designed yet needs an uplift in the rooms and superb location. We have the room opening to the courtyard with the no window and broken air conditioning and tiny space. Wanted and upgrade as we checked in . We were told an extra 120 usd for a room with a window. This hotel is very much overprized. Staff hardly speaks English. As I was upset shared this feedback with GM of the hotel. He commented me to always choose upgraded option than what is recommended as the cheapest room offer on line!!! This was exactly what I was not expectwd to hear :( we have had couple of unpleasant incidents unfoetunately for me these all affected and caused negative overall experience ...The day we arrived we asked for some rezervations to some restaurants and to Frida Kahlo Museum. I was told weekend was booked for the museum yet they would try. Having no response back I checked back again and was told they needed my credit card details so could not proceed, not true as they had my card details. anyhow This time I was told There was no availabilty so we could go there in the morning and wait in the line and could buy tickets there. so next morning we arrived at the museum ... signs were all over stating - only online ticket selling. I was quite mad !! going all the way with my family and having this disappointment. how come hotel receptionist would not know this fact - most famous museum in Mexico City only sells online tickets !!!! So my advice dont rely on the hotel for concierge. Breakfast buffet is avarage. Good variety of cheese and fruits yet only cold hard boiled eggs. All other are extra. At night needed and extra bed linen , was told they could not provide as the housekeeping team have left :( We also needed power converter, pretty basic request right? hotel could not provide us and was told they could buy ond charge us !!! so overall this hotel did not meet our expectations at all ... …
We loved our stay at Condesa DF. This lovely boutique hotel is in the shady and serene La Condesa neighborhood. It’s quiet, near beautiful parks and pretty streets, and within walking distance of many attractions, including restaurants. (Try Filigrana, just down the street.) The rooftop bar and sushi restaurant is great, and the buffet breakfasts had everything. Best of all was the staff, who were always friendly and helpful. We would go back any time!
I’ve had my eye on this hotel for a long time. We stayed at another place in Condesa on our first 4 nights in CDMX and stayed one night here after a few days out of town. Pros: great Location, gorgeous area, terrific service, nice window what open in the rooms. Good room size and it looks like there are bikes to use. Cons: hard beds, hotel is dated and has an eerie/stark feel in the halls, no washcloths and bad bathroom lighting for putting on makeup, dining area has a really cold feel but the little side rooms are better. I’d for sure stay at the other hotel when I come back but there are some positives here.
Brunch disappointing, buffet with little choices, very limited. Overpriced. First and last time. Restaurant restroom, dirty. Poor service from reception and hostesses/captain, waiters barely ok. Nice atmosphere and great location.
It‘s a beautifully designed hotel but needs a refresh. Location is fantastic. Reception staff was very friendly and helpful but waiting staff in both restaurant and rooftop less so. The overall cost/performance ratio was unfortunately not good, overpriced.
We are currently staying at Countess DF and it is one of the worst hotel experiences we have had to date, and we travel extensively. We are staying for 4 nights for our friend's wedding. While the hotel is well decorated and relatively design forward, the amenities, lack of service, and noise prevent me from recomending the hotel, and I will never stay here again. The issues are as follows: 1. The hotel is reletivley expensive for the area, so the expectation is that it will be a 4 star experience. However, you can stay at the St. Regis for $100 more, and at the Sofitel for the same price, or the Hyatt for less. I'd recomend any one of these hotels over the Countess DF and I am usually a fan of boutique hotels. 2. The rooms are very small, and if you are facing the courtyard, the windows don't open, causing the rooms to be very stuffy. This is exaserbated by the fact that the air conditioning in our room is broken. It does not function at all. I have notified the front desk no less than 5 times about the issue, and they keep lying to my face and saying it's working. They say that it just doesn't get as cool as we would expect. It is easily 10 degrees hotter in our room than it is outside after running the airconditioning for hours. No cool air is coming out. I don't need the room to be freezing, just livable. We have suffered through two nights of stifling heat when it's not even that hot outside. We have resorted to leaving our door open which then subjects us to the music, conversations, restaraunt noises, etc. of the courtyard. This morning we were woken at 8:30am to a hotel employing doing a microphone check and then making announcements that were clearly uncessesary. So, we are moving into the Hyatt for the night just to get a good night's sleep before our friend's wedding. The hotel staff has done nothing to fix the airconditioning, or even at the very least admit its not working and tryig to make up for it with a discount. They just keep lying to us hoping we will go away. We are 100% sure other rooms have airconditiong that is functioning since we have many friends staying here and have checked their rooms. 3. The service has been terrible apart from one breakfast waitstaff. Otherwise it is slow, unhelpful, or non existent. 4. The rooms are tiny for what you are paying. The bathroom is right next to the bed and separated by a sliding wood door, so there is no privacy in the restroom - you hear everything. 5. The rooftop is well designed but relatively small. The rooftop bar is serviced by the bar downstairs so it takes ~20 minutes to get a drink. 6. No amenities like a pool, gym, turndown service, etc. They leave one small bottle of filtered water in your room and otherwise you have to pay for water which is inconsiderate given a large portion of their customer base is American and can't drink the tap water…
My husband and I stay exclusively at luxury boutique hotels, never having enjoyed the 5 star skyscrapers of the world Hotel Condesa professes to be such a luxury hotel offering 50’s minimalist decor that they charge $650 USD a night for. Although I appreciate minimalism, at this price it should include some basic modern amenities and outstanding service. We received neither. The bathroom wasn’t large enough to swing a cat around in, 2 tiny bedside tables were all that was offered in the entire suite to plug in 2 cell phones, and apple watch and our 2 MacBook laptops. No USB outlets and no other electrical outlets in the entire living area. They neglected to fix the job-working phone despite 2 requests forcing me to get dressed at 7am, and go down to the restaurant personally to order tea. The room was unmade till 4pm, the water turned off disabling the toilet,…
Hotel was an interesting building but lacked comfort and privacy. There was loud music playing nearly all the time so no peace anywhere and we changed room three times! Bathrooms were very basic in all three rooms but first room had a shower room the size of a small cupboard. Good place to stay if you want to get drunk or go out all the time and love loud music. The roof terrace is open to anyone and seems to be their priority. If you have a room under the roof terrace you won't get any sleep before 2am. Place doesn't really work as a hotel, good bar area but hotel restaurant is basically outside so freezing at breakfast! Staff were great though I have to say, that is the only plus point, sorry!
My partner and I stayed here during a recent trip to CDMX this winter and chose the hotel for its location. I will say, the location is excellent. However, our stay overall was greatly disappointing. We booked a balcony suite on the top floor - the room was large and beautiful, but the bathroom did not match the advertised photos and was pretty grim and dark. When showering, the water fully turned off over a dozen times, and the pressure while on was highly questionable - we called downstairs when the water fully stopped and waited about 30 minutes, fully soaped up, while they sorted out the problem. Furthermore, the hotel has a rooftop bar/restaurant - which sounds great on paper, but in reality this meant that we heard their music and loud guests into the late night and had two different drinks spilled on our balcony - ice and all! After our visit I attempted to call / email about some possible lost possessions (my mistake - nothing on the hotel) and after several attempts to email have still not heard back. The on site service was great, but I don't recommend spending so much money on a hotel for the overall experience.…
My wife and I stayed at this hotel for 6 nights for the second half of our honeymoon a few weeks ago. While the location could not have been better the overall experience was extremely disappointing. I worked in luxury hospitality for over a decade so I think I try to be understanding as I know what things can and can't be changed. I did book this stay on points from Marriott and have platinum elite status. With that there were expectations that I had which of course are on me but were ultimately unmet in every way. Any travelers who are brand loyal may want to take note. TLDR version - I would unfortunately not recommend this hotel. Pros - The location is, as many have said, wonderful. It is a short uber to just about everything. Think 5-20 minutes, or you can easily walk the neighborhood and discover a multitude of great shops. The building is lovely and the staff are for the most part fantastic. Our room was immaculate every day and the hotel itself was well looked after. Cesar at the front desk was extremely helpful and was able to book bus tickets for us to take a day trip to Taxco for some shopping which made it so easy for us as trying to navigate the booking site was difficult. His help in this instance is what brought my rating to 3 instead of 2. The rooftop bar is a fun spot that is worth a stop for a drink or two but with such great bars just down the road it is hard not to go out I the evening. Breakfast in the mornings is good but not exactly a standout. Cons - This hotel feels like a place that used to be great and is now simply riding that wave. The rooms are exceedingly small so if you are on an extended trip there is no place at all for your luggage. Ours had to be placed on the chairs and table. If you just have a carry-on you will be fine. The bathrooms have no counter so my wife found it to be a bit difficult to get ready in the morning as she had to try and fit her things on the small shelf in front of the mirror. The lighting is also quite dim so if you are used to wearing makeup you may need to make use of the table my the window. However, the shower is perfectly lovely as mentioned in another review. The bed and pillows were quite possibly the most uncomfortable of any establishment I have stayed at in my life. And I know that that sounds like an exaggeration but it's not. I have stayed in everything from $2/night hostels to $4000/night suites and this was the worst. The bed was so hard that we woke up with sore hips and shoulders and the pillows were equally bad. I generally sleep on a firm mattress but this was something else. There is only moderate sound protection so you can hear people talking in the hall and toilets and showers in other rooms quite easily. I understand this is an old building so that is probably a sign of its age, along with the size of the rooms, but it is something to be aware of. My final gripe, During check-in we were asked about the reason for our visit and when we said it was our honeymoon the desk agent said he would give us complimentary breakfast as a gift and upgrade our room. As noted I have platinum elite status with Marriott so I should have been upgraded to a "best available" room as matter of course. We were not expecting a free breakfast so that was a kind and generous surprise. The room upgrade, while yes it was a slightly more expensive room, was essentially the same room just facing the other direction. Since we were on our honeymoon I wasn'treally in the mood to argue about a room upgrade so I didn't bring it up but I believe now that I should have. Upon checkout I was presented a bill for our hotel charges and our breakfasts were listed as charges so I asked the desk agent (the same one who had checked us in) about it and he said he had never offered that to us as the hotel doesn't offer that. As we weren't expecting breakfast to be included the cost was not a problem. The issue I had was being told that it would be and then being told I was wrong upon check out. For a hotel that bills itself as an upscale destination and charges prices on par with the Four Seasons, St Regis, and Ritz Carlton I expected a lot more.…