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Hilton Mexico City Santa Fe

824 reviews
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Traveler (184)
Room & Suite (47)
Pool & Beach (25)
Overview
  • Excellent73%
  • Very good20%
  • Average4%
  • Poor2%
  • Terrible1%
Travelers talk about
“hotel connects”(4 reviews)
“great hotel”(28 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from Hilton Mexico City Santa Fe
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (824)Write a Review
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266
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LanguageEnglish
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266
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19
5
9
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All reviewsthe executive loungehotel connectsgreat hotelroof top poolsmall malldiamond memberhotel is moderngreat roomsbusiness staybusiness districtbusiness or pleasurevery pleasant stayrestaurants and shopscar serviceexcellent stayfitness centerconcierge service
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1 - 5 of 379 reviews
Reviewed 5 days ago

Starting with localization, going to a comfortable room, suitable infrastructure and good quality of service, all of that made my trip a very good experience. Hilton Hotel in Mexico Santa Fé is really a best practice to share.More

Thank Joao C
Response from Rafael T, Manager at Hilton Mexico City Santa FeResponded 4 days ago

Dear Joao C, We really appreciate you taking the time to write this review. We are indeed lucky to have such an advantageous location that our guests can enjoy (including a direct connection to the Samara mall, which we hope you had a chance to...More

Hotel's Favorite
Reviewed January 11, 2018

When you travel a lot you just appreciate the basics, good bed, decent shower and clean room. Well this hotel not only provides those above standard but excelled with friendly and helpful staff, marvellous executive lounge and just a quality hotel. I loved staying here...More

Thank Marco R
Response from Rafael T, Manager at Hilton Mexico City Santa FeResponded January 15, 2018

Dear Marco, We are very glad to hear your stay with us was a success! We put every effort into making every single guest feel as comfortable as possible. Do know we appreciate your review, and hope you´ll visit us again soon! And if you...More

Reviewed 5 days ago via mobile

I have counted and the Hilton Sante fe is my 40th Hilton I have stayed in worldwide. It receives my no. 1 spot as the best I have ever stayed in. Decor was amazing , exec lounge with 180 degree balcony view of the city...More

1  Thank mikekehoe26
Response from Rafael T, Manager at Hilton Mexico City Santa FeResponded 4 days ago

Dear Mikekehoe26, You can't know how proud and happy your review makes us. We strive to make every guest's experience as incredible as we can humanly make it and we are beyond delighted that we achieved it with your stay. Apart from the decor and...More

Reviewed 1 week ago

We recently stayed at the Hilton Mexico City Santa Fe property during a stressful time for us, as my father was having a medical procedure. It was our first time visiting Mexico City and we are English speakers, so we had the added challenges of...More

Thank Mark M
Reviewed 1 week ago

great room. exceptional service. the breakfast was delicious. the staff was helpful and friendly. the executive's lounge was like an oasis with delicious snacks and drinks. the restaurant served one of the best steaks that i've had in a while.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Q1775THmatthewd
Response from Rafael T, Manager at Hilton Mexico City Santa FeResponded 1 week ago

Dear Q1775Hmatthewd, It sincerely makes us swell with pride and satisfaction when we receive reviews like yours. Thank you for the taking the time to share your experience with other Tripadvisor users & us. We work hard to make every guest's experience a true world...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
$115 - $342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$115 - $342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (184)
Room & Suite (47)
Pool & Beach (25)
Dining (21)
Business Center & Event Rooms (2)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
Ask a question
Sylvia p
July 1, 2017|
AnswerShow all 3 answers
Response from craig s | Reviewed this property |
I think in the mall attached to the hotel they have those services. My suggestion is to reach out to Karla Garcia the front desk manager of the Hilton -- she will know for certain.
1
Vote
Squirewash
July 5, 2016|
Answer
Response from Michelle B | Property representative |
Dear Squirewas... Yes! we do have accesible rooms with roll in stall showers. If you have any further questions please feel free to let us know, I will be delighted to assist!
0
Votes
Google Translation
uasfsyd863
July 1, 2016|
AnswerShow all 8 answers
Response from Gabriela A | Reviewed this property |
The Hilton Santa Fe has no view of downtown Mexico, which is some 20 km away. What you do see is Santa Fe, a much newer development, pretty much from any room.
1
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Room Tips
"Prefer the higher floors"
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"Higher Floors have less noise."
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"Overall ambiance is super cool..you can stay anywhere..."
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"Northward facing rooms will offer better views"
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