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Antonio Dovali Jaime No. 70, Mexico City 1219 Mexico
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Traveler (272)
Room & Suite (74)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Mexico City Santa Fe
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 464 hotels in Mexico City
Location
4.6
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
Conveniently located at one of the best financial and corporate areas of the city, Hilton Mexico City Santa Fe is within the business complex of "Samara" only 45 minutes from the "Benito Juarez" International Airport and 30 minutes from Toluca International Airport. 13 flexible meeting rooms, Complimentary 24-hour fitness center and heated rooftop pool, Bar with stunning city views. The hotel has direct access to the shopping center with restaurants, movie theater and plenty of leisure options. Expect spacious accommodations featuring WiFi, 50-inch TVs, oversized bathrooms with premium amenities, mini bars and coffeemakers. You'll be more productive in your ergonomic work area. Stay in our Santa Fe Executive Floor rooms and benefit from complimentary breakfast and evening hors d'oeuvres. Accessible rooms are available.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Parking garage
Wifi
Paid wifi
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun terrace
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Sofa
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1093Reviews19Q+A70Room tips
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Most Recent
On The Road Again wrote a review Sep 21
Fort Lauderdale, Florida3069 contributions483 helpful votes
+1
At this point the Hilton was probably the last hotel I had not stayed before in Santa Fe. I had a great stay! Nice comfortable rooms, good service and very conveniently located above the main shopping mall in the area. If you have the opportunity pay a bit more for lounge access. It makes a big difference. The one thing I did not like was their hotel cars from and to the airport…expensive and old cars.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded 2 days ago
Dear Brazil ACA im glad to know that you enjoy our Executive Lounge, we love the view there, and of course the conection with the shoping center. Please if we can do anything else we will be glad to help. Regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Franklin H wrote a review Aug 2022
Frisco, Texas98 contributions62 helpful votes
Hotel's Favorite
We got a suite on the 8th floor--great views and included free breakfast and afternoon snacks. Great location in one of the best neighborhoods in Mexico City. The bed was big and comfortable. Lovely bathroom and plenty of space. Hotel provided an extra bed for our 14 year old son. Had a small issue with the safe not working but it was fixed right away. Everyone was top notch as far as service goes and went above and beyond to make our stay great. Only issue was loud music playing in front of the hotel on Friday night, Great amenities and good location for shopping and many, many restaurants close by.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded Aug 5, 2022
Dear FranklinH im very glad to know about your experience with us, its nice to know that you enjoy our breakfast and we are now working on a new great menu for our Madera restaurant. Of course we are here waiting for you again on a not distant future. Thank you again for your stay. Regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fvelarde wrote a review Sep 14
2 contributions2 helpful votes
Excellent customer service. Great hotel team and value. Very good, and safe location close to the mall in Santa Fe. Convenient small shopping plaza below the hotel with some restaurants, stores and a Mc Donald plus an upscale super market makes your stay easy and convenient.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded 2 days ago
Dear Fvelarde, thank you for the time to share your experience with us, im gla dto know that you enjoy the shoping center, we love the easy acces and the location too. Please fell welcomed any time at Hilton Mexico City Santa Fe. Regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris S wrote a review Aug 2022
3 contributions4 helpful votes
The staff at this hotel is very accommodating and makes the stay for business travel a great experience. Very clean rooms, comfortable beds and secure location and policies. I would highly recommend for American travelers to CDMX.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded Aug 17, 2022
Dear Csteplock thank you for staying with us as always its a pleasure to have you as a guest. Hope to see you soon on a not distant future, have a wonderfull week and see you soon in Santa Fe.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
spencer t wrote a review Apr 2022
1 contribution1 helpful vote
Staff great rooms nice but if you want to sleep forget it. I have stayed here 3 times but never again. There is a bar across the street that will keep you up all night with horrible loud electronic music. Boom boom boom all night. I am on the seventh floor and my windows are shaking.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded Apr 26, 2022
Dear 191spencert thank you for share your experience with us please we want to have the chance to have you with us again please if any time you give us the chance im at your orders and we can look for a beter location on our propery. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joao C wrote a review Mar 2022
6 contributions1 helpful vote
After a business day, i looking for a private moment to relax, sleep and charge batteries. Hilton offers that, almost like you are at home. In addition, I can start my business day, using a good wi-fi, doing my workout and take a delicious breakfast.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded Apr 26, 2022
Dear 359 JoaoC Im very grad to know that your stay was wonderful, please if i can do anithing else for you dont hesitate to contact us. Regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Becky F wrote a review Jan 2022
Hutchinson, Kansas1 contribution
This was my first trip to Mexico and the hotel is gorgeous and clean. Everyone was so nice and accommodation. Next time I’m in Mexico City this is where I’ll be staying for sure. There is a mall right there to shop and plenty of restaurants.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded Apr 26, 2022
Dear Fallon109 thank you for share your experience, its wanderful to know that you enjoy the Accommodations and the acces to the mail, we are going to be glad to have you here again. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jyoung241 wrote a review Jan 2022
Cary, North Carolina1 contribution
The Hilton Mexico City Santa Fe is the place to stay when visiting Mexico City. The staff are excellent and the hotel is very nice, clean and comfortable and in a safe area! The staff arranged a taxi for us to have all day so we could go sightseeing without worrying about safety issues. There are amazing restaurants to have dinner just a short walk away and also a grocery store (very nice) in the mall under the hotel which was a plus! The gym and pool on the top floor were great! Any woman traveling alone would love this hotel for its location and helpful staff!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded Feb 15, 2022
Dear Jyoung241 hope my message finds you well, i want to thak you for your review and your great coments about your stay, we love the pool and our 15 floor, i will be sure to share your experience with all the team. Regards and see you soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John M wrote a review Jan 2022
4 contributions
The Hilton in Santa Fe offers great service, along with a convenient location for travelers. Some amenities are suspended due to the pandemic, but I would still definitely recommend this hotel to anyone traveling in Mexico City.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded Feb 15, 2022
Dear Johnmh4712DC Thank you for share your experience with us, we are very happy to know that ypour stay was great! now we have the normal restaurant operation and the exetuvive lounge open as a work area with soft drinks and snacks. We will be glad to have you here on a not distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hlinda775 wrote a review Nov 2021
2 contributions
The staff is friendly and helpful with any local questions. The hotel location is excellent close to main areas for medical purposes, food, options and shopping malls. The hotel offers a private taxi service if you don’t find an Uber and need to move quickly. The only inconvenience is that you have to pay cash.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from filiberto diaz, Atención al huésped/Recepción at Hilton Mexico City Santa Fe
Responded Feb 15, 2022
Dear Hlinda775 thank you for share your experience with us im glad to know that your experience with us was great and you can enjoy our location and all the food options and the direct conection that we have with the mail. Hope to see you soon on a not distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$122 - $157 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityÁlvaro Obregón District / Santa Fé
NUMBER OF ROOMS
260
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Frequently Asked Questions about Hilton Mexico City Santa Fe
Which popular attractions are close to Hilton Mexico City Santa Fe?
Nearby attractions include Cinépolis VIP Samara (0.10 miles), Samara Shops (0.06 miles), and Parroquia de San Josemaría Escriva (0.1 miles).
What are some of the property amenities at Hilton Mexico City Santa Fe?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hilton Mexico City Santa Fe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Mexico City Santa Fe?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Mexico City Santa Fe?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Mexico City Santa Fe?
Conveniently located restaurants include Quattro, CúA Culinary Artisans Restaurant, and Parrilla Urbana Santa Fe.
Are there opportunities to exercise at Hilton Mexico City Santa Fe?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Mexico City Santa Fe have airport transportation?
Yes, Hilton Mexico City Santa Fe offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Mexico City Santa Fe?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Mexico City Santa Fe?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Mexico City Santa Fe offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.