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Fiesta Inn Santa Fe Hotel

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#142 of 303 Hotels in Mexico City
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1 room 2 adults 0 children
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240 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Turin, Italy
Reviewed August 1, 2016

the hotel is nice, furniture brand new and clean- if you are travelling for business consider that the hotel has a very bad and instable WIFI connection- the restaurant needs to be improved, time very long and not so high possibilities to select

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Helpful?
Thank ELENAGIOVANNA M
North York Moors National Park, United Kingdom
Reviewed July 31, 2016

Recently visited the Fiesta Inn on business. Good location (at least for my business reason specifically). Positioned in a relatively safe environment it is within 5 minutes walk of the Samara Mall affording good shops, food court etc. I was in a superior class room giving me a spacious room with a work desk, large bed, safe, iron and coffee...

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Helpful?
Thank Philip C
San Luis Potosí, Mexico
Reviewed June 20, 2016

In general service and hotel room was good but food service was not at expected level at all, definitely deficient. Quality and "feeling" of service at front desk was very good, cleaning of the room and furniture is also ok. My complain is only regarding food service, not good taste, slow and a little bit pricy considering previous comments.

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Helpful?
Thank EDGAR F
jorge g, General Manager at Fiesta Inn Santa Fe Hotel, responded to this review

Good Morning, Thank you for your comments about FIESTA INN SANTA FE and I will make the follow up to this case and improve our service Best Regards

Washington DC, District of Columbia
Reviewed June 17, 2016

Sometimes, traveling we pick a hotel because we are staying a night before our flight or we have business in the area but seldom does the geographic choice measure up like the Fiesta Inn Santa Fe in Mexico City. In this well maintained hotel we found exactly what we needed for a visit to a special medical clinic "Lomas Altas"....

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Helpful?
Thank GettingCreative_org
jorge g, General Manager at Fiesta Inn Santa Fe Hotel, responded to this review

Good evening, thank you for your comments about FIESTA INN SANTA FE Mexico city Best Regards

Miami, Florida
Reviewed June 15, 2016

I stayed here for business. It's hard to find the entrance and you can miss it if you don't look at the sign. It has the same entrance as the Fiesta Americana, which is considered a bit more upscale. My rate was reasonable, a corporate rate that included breakfast. The breakfast was pretty good and included egg bar and chilaquiles,...

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Helpful?
Thank Maria G
jorge g, General Manager at Fiesta Inn Santa Fe Hotel, responded to this review

Good Evening, Thank you for your comments about FIESTA INN SANTA FE and I will make the follow up to this case and improve our service Best regards

Bengaluru, India
Reviewed May 30, 2016

Very good location, surrounded by lots of nice restaurants, shopping area. Slightly far from Airport, however, good budget hotel for business stays. Rooms are good. Dont expect any view outside, as it is typical city hotel.

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Helpful?
Thank vchopade
jorge g, General Manager at Fiesta Inn Santa Fe Hotel, responded to this review

Good Afternoon, Thank you for your comments about FIESTA INN SANTA FE HOTEL Best Regars

Noord, Aruba
Reviewed April 26, 2016 via mobile

The staff of Fiesta Inn is very friendly, they helped me when I have some issues with the bathroom. The breakfast was not included, but is not expensive (is not easy to find a place to eat near the hotel) only a small mall in the Hilton Hotel. There you can find Chili's, Starbucks and some fast food chains

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Helpful?
Thank Luis G
jorge g, General Manager at Fiesta Inn Santa Fe Hotel, responded to this review

Good afternoon, Thank you for your comments about FIESTA INN SANTA FE Best Regards

Dallas, United States
Reviewed April 14, 2016

This hotel is supposed to be a 4 star hotel. It is clearly a 2.5 - 3 star hotel at best. The rooms are stripped the barest of amenities. No bathrobe, no slippers, only one washcloth, extremly hard as a rock bed, uncomforatable pillows, no mini bar, the walls are paper thin. Everything that you would normally find in a...

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Helpful?
Thank SANDRA J
jorge g, General Manager at Fiesta Inn Santa Fe Hotel, responded to this review

Good Afternoon , sorry for the inconvenience about FIESTA INN SANTA FE service and I want to inform you that I will make the follow up to this case and improve our service. Best Regards

San Juan del Río, Queretaro de Arteaga, Mexico
Reviewed April 7, 2016

It' was an ok experience.... Overall clean room, but when my phone charger fell bellow one of the beds in the room, I found some trash there. and there was the detail that i had a reservation for a room with one king size bed, and got a double room for the same price. The Caffe staff questioned me if...

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Helpful?
Thank Daniel_delaV
jorge g, General Manager at Fiesta Inn Santa Fe Hotel, responded to this review

Good afternoon, sorry for the inconvenience about the service in your last stay in FIESTA INN SANTA FE and I want to inform you that I will make the follow up to this case and improve our service Thank you for your comments Best Regards

Puebla, Mexico
Reviewed March 9, 2016

I stay every year 100+ nights in hotels around the world for work and boy has this been probably the worst experience of a lifetime! So I checked in 3.5hrs ago and the terrifying experience so far has been as follows: 9:30 Check in - ok, no problems. 10:00 I settle in my room to discover that "broadband" internet access...

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Helpful?
Thank Christian C
jorge g, General Manager at Fiesta Inn Santa Fe Hotel, responded to this review

Good Afternoon, Please accept a sincere apology on behalf of all the staff for the inconveniences you experienced during your last stay in FIESTA INN SANTA FE We would be delighted if you gave us the opportunity to serve you again, I can assure you that you won’t regret your decision. Thank you Best Regards

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Staying in Santa Fe

Neighborhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Fiesta Inn Santa Fe Hotel

Address: Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: $100 - $179 (Based on Average Rates for a Standard Room)
Number of rooms: 189
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Hotel Style:
#11 Green Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Fiesta Inn Santa Fe Hotel staff and other travelers.
1 question
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Questions? Get answers from Fiesta Inn Santa Fe Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms have a view of city or mountains”
 of 5 bubbles GettingCreative_org, Jun 17, 2016 | Read review
“Stay away from the corner rooms. All the walls are single sheet glass which means cold and noisey”
 of 5 bubbles ChristianC716, Mar 9, 2016 | Read review
“Stay elsewhere”
 of 5 bubbles ViajeroESQ, Feb 26, 2016 | Read review
“There is no noticeable difference in the rooms. I have been there many times, in diferente rooms for it was the place selected by my Corporation for visiting engineers.”
 of 5 bubbles LuizV, Oct 21, 2014 | Read review
“Avoid the place.”
 of 5 bubbles ErnieMunoz, Jul 30, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question