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City Express Suites Santa Fe

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City Express Suites Santa Fe
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33 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Auckland, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 7, 2015

My customer booked this hotel two times and the service from here is very bad. There is no safety on your items in your room. I lost my items and they didn't take any responsibility about it. Also few of my. Lots got damage and no one take responsibility.
Behavior of their staff is very bad.
I'm not going to choose this any more.
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Helpful?
1 Thank Vipindas V
marlen c, Guest Relations Manager at City Express Suites Santa Fe, responded to this review

Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the service at the staff, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the... More 

Los Angeles, California
Level Contributor
467 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
5 of 5 stars Reviewed March 10, 2014

This is not a hotel with a lot of amenities but if you are here to work, this is an efficient choice. It is very well located on the western side of the Santa Fe valley, across from the NH Hotel and the Stadia Suites, next to (almost) the Intercontinental. You might want to forget your images of the typical City Express room. We were pleasantly surprised, enough so to take the time to write this commentary. The suites are essentially converted double rooms, with large desks, lots of tables, large television screens, plenty of space to spread out and enough in room amenities to make you stay pleasant. These are not luxurious accommodations and the hotel does not offer a lot of extras. There is a motor court with valet parking. The suites have their own separate dining area. The Suites share the tower with a normal City Express, so there are two check in desks. If you arrive late at night, you might be checking in at the City Express desk. There is a Which Wich sandwich shop on... More 

Helpful?
Thank og84
Nathanael G, Director of Sales at City Express Suites Santa Fe, responded to this review

Thank you very much for your kind comments, I would like to reiterate that we are at your service, we hope to return soon. More 

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Staying in Santa Fe

Neighborhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge

Additional Information about City Express Suites Santa Fe

Address: Juan Salvador Agraz No. 69, Col. Zedec Santa Fe, Mexico City 05348, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: $69 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Suites Santa Fe 2.5*
Number of rooms: 42
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Also Known As:
City Express Suites Santa Fe Mexico City
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