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Live Aqua Urban Resort Mexico

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Live Aqua Urban Resort Mexico
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490 Reviews from our TripAdvisor Community

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Showing 177: English reviews
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Reviewed 3 days ago NEWvia mobile

Came with my husband and stayed the weekend. Very nice hotel to relax.... it all feels like a spa, relaxing atmosphere. Restaurant is good and it has a shopping center besides. Great for a couple of days off and still want to enjoy a big city. Very good service.

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Helpful?
Thank Ileana R
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear Guest, I appreciate you took the time rating us. You are always welcome to come and relax at your home, Live Aqua. Warmest regards, Diego Madero Managing Director

Miami, Florida
Reviewed 5 days ago NEW

Dear Mr. Madero: First of all would like to congratulate you on the wonderful hotel that you are the general manager. I have stayed in multiple occasions at the aqua hotel resort Mexico City for at least 10 times since it was inaugurated and have always enjoyed my stays. All your staff have always have been accommodating and courteous to...

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Thank rmartinezmd2017
Minneapolis, Minnesota
Reviewed 5 days ago NEW

A wonderful hotel with service beyond exception. I would highly recommend this hotel. The location is very accessible to shopping and restaurants. It is not the best location stay if you have regular trips required for down Mexico City.

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Helpful?
Thank Stanfordaw
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear Guest, Thank you for your good comments. I'm happy to read you had a wonderful stay with us. We'll be glad to have you here soon. Best regards, Diego Madero Managing Director

Chicago, United States
Reviewed 6 days ago NEW

This is the best hotel that I have found in CDMX. Great staff, amenities, food and beverage and excellent rooms. I will definitely return! Mexcal on the landing of the guestroom floors was unexpected and a great touch! Fantastic way to end the day after successful business meetings.

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Helpful?
Thank timkM5628RN
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear Guest, Thank you for rating us through this platform. I'm happy to know you found us the best hotel in Mexico City. We look forward to your return so we could keep offering you the best service. Warmest regards, Diego Madero Managing Director

San francisco, United States
Reviewed 2 weeks ago

The overall experience is great. Its a one stop shop for everything you would need during a business tip. The rooms are clean, spacious and have all needed amenities. The restaurant has amazing food and wonderful service.

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Helpful?
Thank bethcX7607IR
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear Guest, We're happy that you find our hotel great for business trips. We appreciate your good comments. We're looking forward to welcoming you back soon here at your home, Live Aqua. Best regards, Diego Madero Managing Director

Durham, United States
Reviewed 2 weeks ago

This is the second time I've stayed in this hotel and would come back again and again. The service is great, the hotel is very relaxing and I love the little details they come up with. The room service food is also excellent and affordable.

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Helpful?
Thank W2521CRelizabethp
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear Guest, We are happy to know that your stays with us have always been excellent. Thank you for your good comments. Warmest regards, Diego Madero General Manager

Montreal, Canada
Reviewed 2 weeks ago

The location and the hotel amenities are great, however the food and service at the only restaurant is below average. The rates are also very steep and not a great valeu by the money. They claim to be a " urban spa" however in order to provide guests with better experience they should beef up their restaurant menu and services.

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2Thank 591jairg
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear Guest, We are sorry that our restaurant didn't make it to your expectations. We take your comments very serioulsy. We look forward to welcoming you back soon so we can give you a better experience. Best regards, Diego Madero Managing Director

Sao Paulo, SP
Reviewed 4 weeks ago

I stayed at the Live Aqua Mexico City for only one night (unfortunately) and was absolutely impressed with the service and with the property itself. This is truly an amazing urban resort and also offers a great structure for events. The room is modern and large and mine had a bathtub with a glass wall to separate the bathroom. The...

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Helpful?
Thank khornos
Manager_LAB, Director General at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate very much that you shared your stay´s experiences here in TripAdvisor. We look forward to welcoming you back to AQUA your Mexico's home. Warmest regards, Diego Madero Managing Director

Ann Arbor, United States
Reviewed 4 weeks ago

This Hotel is in a great location. Very convenient to many very good restaurants and shopping. The rooms were comfortable and clean. The breakfast was very good with a wide variety of choices. Staff was attentive.

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Helpful?
Thank richardsc0ttm
Manager_LAB, Director General at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, I appreciate and thank you for your comments. We look forward to welcoming you back again soon. Warmest regards, Diego Madero Managing Director

Italy
Reviewed February 14, 2017

Good location, very friendly, very clean, helpful staff, the brekfast was very good, the staff solved quickly little problems, pity that any window can't be open for a little fresh air in the evening the lobby is a bit to dark, more lighting would be welcome

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Helpful?
Thank irenap935
Manager_LAB, Director General at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, I appreciate and thank you for your comments. We look forward to welcoming you back again soon. Warmest regards, Diego Madero Managing Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Mexico City Hotel & Spa is a unique and innovative hotel concept. This "Be Yourself Hotel" features a relaxed and carefree ambiance, making it an idyllic getaway full of luxurious details that adapt to the lifestyle of each guest. Every moment of the visit is filled with an exciting blend of aromas, colors, sounds, sensations, flavors and atmospheres that bring all the senses to life. ... more   less 

Additional Information about Live Aqua Urban Resort Mexico

Address: Av. Paseo de los Tamarindos No.98 | Col. Bosques de las Lomas, Mexico City 05120, Mexico (Formerly Live Aqua Mexico City Hotel & Spa)
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $182 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Live Aqua Urban Resort Mexico 5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Live Aqua Urban Resort Mexico Mexico City
Hotel Style:
#1 Green Hotel in Mexico City
#3 Spa Hotel in Mexico City
#3 Family Hotel in Mexico City
#3 Business Hotel in Mexico City
#3 Romantic Hotel in Mexico City
#7 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Live Aqua Urban Resort Mexico staff and other travelers.
6 questions
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Questions? Get answers from Live Aqua Urban Resort Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“just ask for it..”
 of 5 bubbles juansegura, Sep 21, 2016 | Read review
“On the east side/Back side has a lively view. Morning sun is a treat in the room and looks very lively.”
 of 5 bubbles AshuS, Aug 10, 2016 | Read review
“i was on the 2nd floor and I could hear the fountain outside, pleasant actually”
 of 5 bubbles stoxstox, Jul 19, 2016 | Read review
“Don't expect a great view”
 of 5 bubbles 868aris, Jun 13, 2016 | Read review
“1) The restaurants located in the adjoining mall ave better 'bang for your buck.' 2) Use Uber”
  • room
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 of 5 bubbles chrshayes363, Jan 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question