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Live Aqua Urban Resort Mexico

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Traveler (206)
Room & Suite (255)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
Live Aqua Mexico City Hotel & Spa is a unique and innovative hotel concept. This "Be Yourself Hotel" features a relaxed and carefree ambiance, making it an idyllic getaway full of luxurious details that adapt to the lifestyle of each guest. Every moment of the visit is filled with an exciting blend of aromas, colors, sounds, sensations, flavors and atmospheres that bring all the senses to life.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Luxury
HOTEL CLASS
Hotel links
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Hotel deals
744Reviews
552Photos
9Q+A
25Room tips
Traveler rating
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Popular mentions
Live Aqua is a tranquility place full of elegance, professionalism and excellent service. The cleanliness, the decor, and the ambience makes me relax and forget I'm visiting on business. I will definitely recommend Live Aqua. Thank you for an awesome experience!
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Response from Manager_LAB, General Manager at Live Aqua Urban Resort Mexico
Responded yesterday
Dear Guest, Let me thank you for sharing your comments with us, we really appreciate that. We do believe details can make a big difference, I´m glad to hear you notice them. I´ll share your opinion with all the staff. I hope you stay with us soon and if there is anything I can do for you, I´ll be happy to help. Best regards Diego Madero General Manger Live Aqua Urban Resort México
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I found this hotel safe with additional security for entering the elevator. The hotel service was exceptional where everybody want to help and provide service. The food was fresh & tasty. The hotel is connected to nice shopping mall for other food choices.
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Response from Manager_LAB, General Manager at Live Aqua Urban Resort Mexico
Responded 2 weeks ago
Dear Guest, Let me thank you for sharing your comments with us, we really appreciate that. We do believe details can make a big difference, I´m glad to hear you notice them. I´ll share your opinion with all the staff. I hope you stay with us soon and if there is anything I can do for you, I´ll be happy to help. Best regards; Diego Madero General Manager Live Aqua Urban Resort México
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The hotel is beautiful. The hospitality is top notch. Attached to mall with great restaurants. Selection of pillows in room is fantastic--whatever your preference, there's one there! I was perfect for my business trip.
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Response from Manager_LAB, General Manager at Live Aqua Urban Resort Mexico
Responded 2 weeks ago
Dear Guest, Thank you for taking your time to share your comments with us. We are very happy to know that you enjoyed your stay. If there is something I can do for you do not hestitate to tell me. We hope you can come back soon. Best regards, Diego Madero General Manager Live Aqua Urban Resort México
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One of the best rooms I have ever stayed in, and unfortunately too busy to enjoy other aspects of the hotel. Friendly staff and exceptional housekeeping. Lovely Molton Brown toiletries. Only very minor disappointment was the breakfast experience as when busy, I was placed at a
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Response from Manager_LAB, General Manager at Live Aqua Urban Resort Mexico
Responded 2 weeks ago
Dear Guest, Let me thank you for sharing your comments with us, we really appreciate that. We do believe details can make a big difference, I´m glad to hear you notice them. We are sorry about the inconvinient in your breakfast, I´ll share your opinion with all the staff. I hope you stay with us soon and if there is anything I can do for you, I´ll be happy to help. Best regards Diego Madero General Manager Live Aqua Urban Resort México
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Dangerous instalations @ their reception, I felt down very bad because it is very dark and the floor is black… one of the persons that work there told me I am not the first person. Their checking person wanted to take advantage saying that they only have a very expensive room
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Response from Manager_LAB, General Manager at Live Aqua Urban Resort Mexico
Responded 4 weeks ago
Dear Iliana, We would like to thank you for your comments, I would like to apologize for the experience that you had with us in your last stay, I will check with the related departments the issue with the step in the reception area in order to make sure our guest are safe, as we generally do not have these kinds of comments because this is not the service we offer to our guests. Also, I will like to apologize for the inconvinence with the rates, we can not offer at the moment the same rates that the reservation central has by politics of the company, but also, I will verify this situation with the related departments. If you have more comments that can help us to improve our service please let me know. See you soon. Diego Madero Managing Director Live Aqua Urban Resort México Best regards.
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All photosTravelerRoom & SuiteDining Business Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorLive Aqua Urban Resort Mexico
The Junior Suite at the Live Aqua Mexico City Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorLive Aqua Urban Resort Mexico
The Presidential Suite at the Live Aqua Mexico City Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorLive Aqua Urban Resort Mexico
The Presidential Suite at the Live Aqua Mexico City Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorLive Aqua Urban Resort Mexico
The Presidential Suite at the Live Aqua Mexico City Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorLive Aqua Urban Resort Mexico
The Master Suite at the Live Aqua Mexico City Hotel & Spa
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Hello dear guest, Thank you for writing, I told you that our prices to the places you indicate are the following: For the airport we send a taxi from the hotel which has a cost(Under previous reservation) of $ 1,350 pesos or $ 79 US. For the Guadalupe Chruch a price of $ 550 pesos or $ 32 US. And for the Teotihuacán pyramids is a price of (includes transportation and tourist guide) $ 3,800 pesos or $ 225US If you want to know more I'll leave the mail of our Chief Concierge in the telephone +52(55)91778400 Best regards, Diego Madero Managing Director Live Aqua Urban Resort Mexico
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Good afternoon, Thank you for contacting us. Please let us know about your flight information to the e mail conciergeaqbo @ posadas . com for us to arrange your Pick.Up. We look forward to welcoming you soon. Best regards Live Aqua Urban Resort Mexico
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Definitely not. At least not while I was there.
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Hi Depending on your budget the best area close to restaurants, museums is " Polanco" there are various hotels Hyatt, Marriott, W Hotel, Fiesta Americana. All are high rises & have great views. Nearby is the Museum of Anthropology, Chapultepec Castle, Museum of Modern Art. Hope this will help you. Feliz Viaje.
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"If possible, top levels are better"
"I have stayed here several times and all the rooms are good and very quiet"
"All rooms are quite, but further up will give you a better view"
"Avoid the mall side, if at all possible."
"just ask for it.."
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PRICE RANGE
$212 - $420 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Live Aqua Mexico City Hotel & Spa
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCuajimalpa de Morelos
NUMBER OF ROOMS
135
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