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Live Aqua Urban Resort Mexico

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Live Aqua Urban Resort Mexico
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452 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Mexico
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

Fiesta Americana is a mexican hotel chain, Live Aqua hotels are their high end brand. The hotel is beautiful, and very good service. The gym is very nice but it doesn't have earphones like other hotel in this price and quality range. This hotel is nicer and more elegant than the Hotel W in Polanco.

Helpful?
Thank Javier G
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate and thank you for your comments. We look forward to welcoming you back in your home away from home LIVE AQUA. Yours sincerely, Diego Madero Managing Director More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

I have stayed at this hotel at least five times now. I love it. My work is right across the street so no taxi and no waiting in traffic. The hotel is easily accessible to a mall where I go for food and shopping. The rooms are super spacious, clean, and quiet. I have only heard my neighbors once and... More 

Helpful?
Thank Tom S
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate very much that you shared your stay here in TripAdvisor. We look forward to welcoming you back to AQUA your Mexico's home. Warmest regards, Diego Madero Managing Director More 

1 review
Reviewed 4 weeks ago via mobile

Excellent service and reliability a bit pricey but worth it the food is good and the location is in one of the best parts of the city it also has shops, restaurants and a movie theater next to it so you're pretty much covered.

Helpful?
Thank Santiago G
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, I appreciate and thank you for your comments. We look forward to welcoming you back again soon. Warmest regards, Diego Madero Managing Director More 

Guildford, United Kingdom
Level Contributor
320 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 12, 2016

I arrived late and had a wonderful hotel room - large bed, three televisions, two toilets, a pillow guide and a mini bar guide but no way to work out how to call the concierge for a phone charger. I eventually gave up and went downstairs and got one with no hassle. Press green button and dial 0 if you... More 

Helpful?
1 Thank Catriona F
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate and thank you for sharing this important comment for us to follow up with it. We look forward to seeing you again soon here in your home away from home Live AQUA. Best regards, Diego Madero Managing Director More 

london
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 9, 2016 via mobile

This was my first business trip to Mexico City. The Live Aqua is an excellent modern hotel and spa . Staff were courteous and helpful and the environment is modern and relaxed. One downside was the noise/music from the adjoining shopping /restaurant complex. Would definitely go back

Helpful?
Thank CraigS0106
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate and thank you for your feedback and feel glad to know how you felt here with us. We look forward to welcoming you back in your home away from home, Live Aqua. Best regards, Diego Madero Managing Director More 

Parkland, Florida
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 25, 2016 via mobile

What a pleasant surprise. Nicely appointed, awesome interior design, superb staff and great amenities. The bar is very hip, and breakfast delicious. Too bad I was there for work and could not really enjoy it to the fullest. Next time for sure!

Helpful?
Thank marco r
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate and thank you for sharing your comments here in TripAdvisor. We look forward to welcoming back hopefully on your leisure trip next time. Warmest regards, Diego Madero Managing Director More 

Bogota, Colombia
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 21, 2016

This is definitely one the best hotels you can stay in Mexico City, is quite confortable, huge rooms, modern, zen ambient, bath tub independent of the shower, great restaurant, and the most important great service, people is quite supportive, worried about the little details, something that great hotels todays miss.. customer service.. and this particular hotel is great on this..

Helpful?
Thank juansegura
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear Juan Pablo,thank you very much for your comments on your recent visit to our Hotel in Mexico, really leaves us very happy and encourages us to continue our work. More 

Palm Beach Gardens, Florida
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 17, 2016 via mobile

Put this resort on your must go list. This is not family place- so don't bring the kids Food is fresh and original, staff act like they love their job. Everyone is attentive and this place is super clean and upscale.

Helpful?
Thank Elizabeth5610903
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, Thank you for your feedback. I feel pleased to know how much you enjoyed your stay and our service. I look forward to welcoming you back to the hotel. Warm regards, Diego Madero Managing Director More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 15, 2016

This is a beautiful hotel in the most exclusive part of town. Rooms are Top Notch!! beautiful, trendy, functional and full of technology gadgets. I was here on business but I wish I could have stayed longer! Above all, service is incredible, personalized and friendly, particularly at the front desk, concierge, and restaurants. Food is amazing too! I would recommend... More 

Helpful?
Thank arkuch
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, First of all, thank you for choosing Live AQUA for your visit to Mexico City and for sharing your opinion here in TripAdvisor. We look forward to hearing from you soon. Warm regards, Diego Madero Managing Director More 

Haltom City, Texas
2 reviews
Reviewed September 12, 2016

Great service. Well trained staff in a beautiful facility. First time in Mexico City and the stay was great. Traffic getting to and from hotel is a bear but it's the same all over Mexico City. Breakfast had plenty of options available and the wait staff was very friendly. The evening/afternoon menu was not very expanded but the options they... More 

Helpful?
Thank roque_guerrero
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We all appreciate and thank you for your comments. We look forward to welcoming you back in your home away from home, AQUA. Best regards, Diego Madero Director General More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Mexico City Hotel & Spa is a unique and innovative hotel concept. This "Be Yourself Hotel" features a relaxed and carefree ambiance, making it an idyllic getaway full of luxurious details that adapt to the lifestyle of each guest. Every moment of the visit is filled with an exciting blend of aromas, colors, sounds, sensations, flavors and atmospheres that bring all the senses to life. ... more   less 

Additional Information about Live Aqua Urban Resort Mexico

Address: Av. Paseo de los Tamarindos No.98 | Col. Bosques de las Lomas, Mexico City 05120, Mexico (Formerly Live Aqua Mexico City Hotel & Spa)
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $203 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Live Aqua Urban Resort Mexico 5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Live Aqua Urban Resort Mexico Mexico City
Hotel Style:
#1 Spa Hotel in Mexico City
#1 Green Hotel in Mexico City
#3 Luxury Hotel in Mexico City
#3 Romantic Hotel in Mexico City
#3 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Live Aqua Urban Resort Mexico staff and other travelers.
5 questions
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Questions? Get answers from Live Aqua Urban Resort Mexico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“just ask for it..”
 of 5 bubbles juansegura, Sep 21, 2016 | Read review
“On the east side/Back side has a lively view. Morning sun is a treat in the room and looks very lively.”
 of 5 bubbles AshuS, Aug 10, 2016 | Read review
“i was on the 2nd floor and I could hear the fountain outside, pleasant actually”
 of 5 bubbles stoxstox, Jul 19, 2016 | Read review
“Don't expect a great view”
 of 5 bubbles 868aris, Jun 13, 2016 | Read review
“1) The restaurants located in the adjoining mall ave better 'bang for your buck.' 2) Use Uber”
  • room
  • room
  • room
  • room
  • room
 of 5 bubbles chrshayes363, Jan 1, 2016 | Read review
5 of 5
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