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Calle Paseo de los Tamarindos No. 98 Col. Bosques de las Lomas, Mexico City 05120 Mexico
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Traveler (280)
Room & Suite (283)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Live Aqua Urban Resort Mexico
Updated 02/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 456 in Mexico City
Location
4.6
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
GreenLeaders Platinum level
Live Aqua Mexico City Hotel & Spa is a unique and innovative hotel concept. This "Be Yourself Hotel" features a relaxed and carefree ambiance, making it an idyllic getaway full of luxurious details that adapt to the lifestyle of each guest. Every moment of the visit is filled with an exciting blend of aromas, colors, sounds, sensations, flavors and atmospheres that bring all the senses to life.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Baggage storage
Parking garage
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Salon
Steam room
Concierge
Newspaper
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish

Location

Full view
42Car recommended
Grade: 42 out of 100
52Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
974Reviews10Q+A29Room tips
Traveler rating
  • 805
  • 121
  • 27
  • 13
  • 9
Time of year
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Popular mentions
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Most Recent
Perla M wrote a review May 11
Mexico City, Mexico4 contributions2 helpful votes
Extraordinary service. Hotel is beautiful, and Jesus, the Head of the restaurant Live Aqua, went above and beyond to accommodate our culinary requests and we had an amazing service.Victor, our waiter was the perfect combination of discretion but always attentive to our needs. I will be returning for sure.
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Date of stay: May 2022Trip type: Traveled
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Response from Hotel Manager, General Manager at Live Aqua Urban Resort Mexico
Responded 1 week ago
Dear guest, thank you for your comments, We are glad to know that you have enjoyed your stay, We hope that you will visit us again soon, Best regards,
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Patricia R wrote a review Feb 2022
San Diego, California6 contributions5 helpful votes
Hotel's Favorite
You'll never be disappointed. And if you are, they'll make it right. It's always a pleasant experience, professional staff, breakfast is great. The Room Service is a little complicated at first, but call the front desk and they'll help you out.
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Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Diego Madero, General Manager at Live Aqua Urban Resort Mexico
Responded Feb 8, 2022
Thank you very much Patricia for your comments, leave us very happy, we hope to have the opportunity to welcome you soon here at your home in Mexico City.
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Krissy3120 wrote a review May 7
Venice, Italy2 contributions
+1
Loved everything about the stay at this hotel! The room was awesome, spacious, huge bathroom with a great soaking tub and shower, large comfy bed. Service was top notch start to finish. 24 hour room service, turn down service, reasonably priced, good food in-room and restaurant (try the huevos rancheros for breakfast). Concierge helped us with a last minute driver at 5:30am when our arranged car didn’t show up for a tour and saved the day! Massages at the spa were very very good. Location was nice, can take escalator to shopping center next door with nice shops and restaurants, like Nobu (world class sushi); easy to Uber to other areas for sightseeing. Highly recommend.
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Date of stay: May 2022Trip type: Traveled
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Response from Hotel Manager, General Manager at Live Aqua Urban Resort Mexico
Responded 2 weeks ago
Thank you for answer our survey, we are glad to know that you have enjoyed your stay, We hope that you will visit us again soon,
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Jorge wrote a review Mar 2022
1 contribution
All perfect, from hostess at arrival to cashier at departure!! Congrats!! Particular excellence note for arrival hostess and masseuse Fernanda at SPA Food great, gym excellent equipment !! Xxxxxxxxxxxccccc cxxxxxxxxxxcvcccxxxxxxxxx
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Date of stay: March 2022Trip type: Traveled
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Response from Diego Madero, General Manager at Live Aqua Urban Resort Mexico
Responded Mar 29, 2022
Dear guest, thank you very much for your comments, they make us very happy and encourage to continue our work, thank you very much again. regards
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Alex C wrote a review Feb 2022
Cancun, Mexico2 contributions
We had room 417 which had views to both sides of the hotel. So thanks to israel for that. And thanks to leo for the room decoration. We ordered roses and petals and we got a whole lot more than we asked for. Also throughout our stay he was very attentive to all our needs. Highly recommend this guy. My wife went to the spa and she says her masseuse lesly that attended to her was excellent even tho it was a long treatment, almost 3 hours i think. Kudos. The only thing i can complain, in a very minor way, is the room service. The first couple nights i ordered, and never again. Ordered rappi after that. Lol. We'll be back soon. Sr. Caceres.
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Date of stay: February 2022Trip type: Traveled
Room Tip: Its never busy. It's like you're the only one there.
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Response from Diego Madero, General Manager at Live Aqua Urban Resort Mexico
Responded Feb 28, 2022
Dear guest, thank you very much for your comments, we hope to see you soon here at your home in Mexico City. best regarts
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Mariana L wrote a review Feb 2022
2 contributions
My experience at the Live Aqua Resort spa was wonderful. The attention was amazing, all the staff was super nice. The Swedish massage by: Leslie was super relaxing. I really liked coming here and would definitely recommend it. Thank you
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Date of stay: February 2022Trip type: Traveled
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Response from Diego Madero, General Manager at Live Aqua Urban Resort Mexico
Responded Feb 21, 2022
Dear Guest, thank you very much for your comments, it will be a pleasure to recive you soon. regards,
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Trip27896920180 wrote a review Feb 2022
2 contributions
Our stay at Live Aqua Mexico City was superb !! Excellent service at all time , very kind to us and clean , chic and beautiful decoration ! The amenities at the room were perfect , the decoration of it as well as the distribution of spaces just perfect love it !
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Date of stay: February 2022Trip type: Traveled
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Response from Diego Madero, General Manager at Live Aqua Urban Resort Mexico
Responded Feb 14, 2022
Dear guest, thank you very much for your nice comments, we hope to see you soon here at your home in Mexico City. regards
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anothergirlaround wrote a review Nov 2021
Paris, France1 contribution
I travelled for pleasure and wanted something that wasn’t corporate feeling like most of the hotels in the area. It certainly gave me what I was expecting. This place is cool and chic. Next to walk distance mall with plenty of restaurants which include one of the most sought after sushi places in the World (Nobu). Hotel cleaning is meticulous done several times during the day and they adhere to international standard all the measures provided to prevent Covid accurately. The staff is polite and always on hand to help you. The prices in its restaurant are fair (only had breakfast). The portions are generous and the quality of the food is top. Would love to see options in the venoisserie area as I was expecting to find at least an array of typical Mexican bread (i.e. moño, concha, pan de muerto, etc.) The room was very comfortable and followed the same standard in cleaning as the public areas of the hotel. It was promptly made every morning so by the time I’d come back from breakfast was ready. I would loved to find that coffee in the room was included/offered in the price of it like in most Europeans hotels and also the entrance to the spa’s wet area was free of charge for guests.
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Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Diego Madero, General Manager at Live Aqua Urban Resort Mexico
Responded Nov 8, 2021
Dear guest, thank you very much for tour comments, it really leaves us very happy and encourages us to continue our work, we will be happyto receive you soon here at your home in Mexico. regards,
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David G wrote a review Nov 2021
1 contribution
Very good experience overall. Suggestion don’t spray the table when people are sitting at the table. Do something else to show disinfection was performed, perhaps spray onto a cloth away from table. Very attentive service, everyone tries their best, keep that up.
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Date of stay: November 2021Trip type: Traveled
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Response from Diego Madero, General Manager at Live Aqua Urban Resort Mexico
Responded Nov 8, 2021
Dear guest, thank you very much for your comments and observations, we hope to see you soon here at your home in Mexico
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Guillermo S wrote a review Oct 2021
Antwerp, Belgium1 contribution
Excellent hotel. Very clean rooms and bathrooms. The lobby is very nicely decorated with modern furniture and water features, the beds are very comfortable, great automatic curtains which make the room very dark for a great nights sleep, great water pressure. Highly recommended.
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Date of stay: October 2021Trip type: Traveled
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Response from Diego Madero, General Manager at Live Aqua Urban Resort Mexico
Responded Oct 18, 2021
Dear guest, thank you very much for your comments, we are very plased that everything was according your expectations, we hope to see you soon here at your home in Mexico, regards
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PRICE RANGE
$201 - $331 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Live Aqua Mexico City Hotel & Spa
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCuajimalpa de Morelos
NUMBER OF ROOMS
135
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Frequently Asked Questions about Live Aqua Urban Resort Mexico
Which popular attractions are close to Live Aqua Urban Resort Mexico?
Nearby attractions include Enigma Rooms (0.6 miles), Cinépolis VIP Paseo Arcos Bosques (0.07 miles), and Centro Comercial Paseo Arcos Bosques (0.2 miles).
What are some of the property amenities at Live Aqua Urban Resort Mexico?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Live Aqua Urban Resort Mexico?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Live Aqua Urban Resort Mexico?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Live Aqua Urban Resort Mexico?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Live Aqua Urban Resort Mexico?
Conveniently located restaurants include Nobu Arcos, Puerto Madero Arcos Bosques, and La Casa del Pastor Santa Fe.
Are there opportunities to exercise at Live Aqua Urban Resort Mexico?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Live Aqua Urban Resort Mexico?
Yes, dry cleaning and laundry service are offered to guests.
Does Live Aqua Urban Resort Mexico offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Live Aqua Urban Resort Mexico?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Live Aqua Urban Resort Mexico?
Many travelers enjoy visiting Iglesia de San Felipe de Jesus (4.4 miles), Paseo Nocturno por el Bosque de Chapultepec (3.5 miles), and El Atrio del Templo de San Francisco (4.4 miles).