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W Mexico City

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W Mexico City
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771 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have been coming to this hotel for the last three years and they have done some room renovations since the first time I came, which has improved the quality of the rooms tremendously. I like the artsy decor in the rooms and lobby, integrating work from Mexican artists. Makes it feel original and not corporate. I used the gym,... More 

Helpful?
Thank Pedro A
New York City, New York
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Beautiful and safe area close to a very nice restaurants and stores . The service was good, the staff was very professional and helpful, taxis from the hotel are always waiting outside. The restaurant of the hotel was good, the breakfast was amazing and the room had an awesome view.

Helpful?
Thank Natalia B
W_Mexico_City, Whathever / Whenever at W Mexico City, responded to this review

Hola Natalia. We hope you are well. Thank you so much for your coments, we love to hear when our guest share their opinion, I can see you love our restaurant, did you come to have a dinner? is a must in Polanco área, the view indeed is a very nice thing but did you try the Fantastic Suite has... More 

victoria
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My girlfriend and I spent 12 days at the W. Having never been to Mexico City before, I really didn't know what to expect. I absolutely loved it. The W was a fantastic place to stay, and Polanco was definitely my favorite neighborhood. The room was super clean, comfortable, stylish, and quiet, with a fantastic view. All the staff were... More 

Helpful?
Thank haakon61
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hola Haakon61. We hope you are well, you really make us so happy!! Is such a great pleassure to hear how you stay was, we love to hear our guest coments and their experiences. I see you like our Living Room Bar, did you visit our restaurant J by Jose Andres? Is a must on Polanco area and be sure... More 

Marina del Rey, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel for about a week and had a great experience. The Polanco area is very nice, so the location was right on! My room had cool, funky lights, and was nice and large which was great! I actually was hoping for more of a party in the lobby, but when I was there that wasn't really... More 

Helpful?
1 Thank jfischyfischy
Costa Mesa, California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel W is in Polanco, a beautiful neighborhood in Mexico City. The hotel offers great accommodations and services. Staff is courteous and helpful. There many dining options within walking distance from the hotel. The area is safe,we walked at night to and from restaurants with no worries. The hotel offers private cars for transportation as well. Uber is also a... More 

Helpful?
Thank 988veronica
Columbus, Ohio
Level Contributor
119 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Its the W so be ready for loud lobby, parties on the top floor and overdone decoration. Beyond that they have such great service for this price. Restaurant on the 1st floor isn't the best but its a nice ambiance for a hotel restaurant. Drivers wait at the door everyday and they are very reasonable in price. Would recommend arranging... More 

Helpful?
Thank DOSAMANTE
San Francisco, California
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Overall, the location and high quality standard for a W was there. I experienced a few incidents but we're all well attended to by staff. Someone smoked a pack of cigarettes in my room - I was immediately changed. My entire week stay, the elevator was on the fritz. Long waits... Issue has been unresolved. I found the room to... More 

Helpful?
Thank carlos4040
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hi carlos4040; Thanks a lot for sharing a bit of your stay with us. Our talent (staff) is always trying to help our guest to have the best expereicne during their stay in every way possible. I'm sorry to hear about the issue with the elevators, we are working on them with our provider in order to make them faster... More 

Jaco, Costa Rica
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Due to an insane experience at another B&B in Mexico City, we had to make temporary arrangements for our pack of three adults and a small dog, Mini. W Mexico City has come up as a recommended place from other dog owners so we booked several nights there. Upon arrival, we were immediately met by friendly staff who knew well... More 

Helpful?
1 Thank Furuknap
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there Furuknap; We love all kind of pets, most of our talent has one dog or cat at home and the ones who doesn't, always enjoy to spend time with our guest bests friends, like Mini. Thanks a lot for sharing this with us, and it's great to know the four of you had a wonderful stay with us.... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

The W is in a great location in the Polanco District. It is in walking distance of several attractions, including the National Museum, Chapultepec Park, and Lincoln Park. My husband stayed here on business, leaving me to explore the area alone for 3 days during our 5 day-stay. I never once felt unsafe. While I'm not a huge fan of... More 

Helpful?
Thank Diana E
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello Diana E; WOW! It looks like you had a complete W Experience with us! Thank a lot for sharing your comments with us, it always nice to know how our guest's stay was. You had a lot of time to take a look around in our neighbourhood, what was your favorite thing? You tasted our restaurant J by José... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

W is an excellent hotel with 24 hour free wifi and a great spread of breakfast. Concierge is very informative and helpful. Rooms are nice and big. Only thing which I missed was a bath tub, coffee making machine and a weighing machine. Rest the view was also very good.

Helpful?
Thank liaMontreal
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there liaMontreal; It's great to know you had a great experience with us and thak you for sharing a bit of your stay! Next time try one of our Spectacular Studio, those rooms have a tub. About the coffee making machine, we don't have them in all of our rooms but we plat to have them in every room;... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about W Mexico City

Address: Campos Eliseos 252, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $165 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Mexico City 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City
Hotel Style:
#9 Spa Hotel in Mexico City
#16 Luxury Hotel in Mexico City
#32 Romantic Hotel in Mexico City
#39 Family Hotel in Mexico City
#48 Business Hotel in Mexico City
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