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W Mexico City

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W Mexico City
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751 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Toluca, Mexico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Located in Polanco, perfectly walking distance to restaurants and night clubs, we were here for the weekend to celebrate a friend’s birthday and the whole stay was just perfect. We reserved through hotels.com and was cheaper than their own webpage. From the valet parking, the bell boy the front desk who checked us in was smooth and hassel free. The... More 

Helpful?
Thank Juan Carlos Z
Houston, Texas
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Truly first class hotel, my daughter celebrated her 11th birthday and the Hotel sent her balloons, a personal cup cake, dessert and a pretty note. They prepared us a sack lunch because they wanted to make sure we will have food while visiting The Pyramid in Teotihuacan. They knew we wanted to go to Plaza Garibaldi (for the Mariachis) so... More 

Helpful?
Thank Roxana B
Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location but you normally go to the W for the bar and nightlife and i found this hotel lacked in both. Room had a great view and was clean, but they played music in the corridors of the hotel which started at 9am so forget having a sleep in. The Hyatt and Intercontinental are right next door so have... More 

Helpful?
Thank Royal_Britannia
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hi Royal_Britannia; Thanks for choosing us as your home away from home and take the time to give us some feedback of your stay with us. I'm sorry to hear about the issue in the hallways, normally we have it in low volume and shouln't be heard inside of the rooms. I will check with our engineering team to verify... More 

Atlanta, Georgia
Level Contributor
73 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

W is a great brand! From Amsterdam to Miami . Original hotels, not middle of the road , creative and cool design. This W has a lot but definitely not the best W I have been to. Overall it makes a bit a dark , small impression. Common space is limited . Rooms are comfortable but nothing special. Shower is... More 

Helpful?
Thank Baba1956
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello Baba1956; Thanks a lot for taking the time to share your comments with us. I'm very sorry you didn't like our design, but most of all I would like to ask for an apology for the issues with our elevator. We've been having some difficulties with them, but our engineering team and our provider are working on them to... More 

Palm Springs, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Went for a quick meeting and took advantage of the weekend in Mexico City. Wow what a treat the hotel is. Yes it's a W and yes it fits the mold but the location value and service were all great. The value and chic-ness of this place is great. It's not a beach or resort but they do have a... More 

Helpful?
Thank Greg G
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there Greg G; It's great to know you had a wonderful stay with us, thanks a lot for sharing it! The design is one of our passions, and we enjoy when people talks about it, but more important is to know our talent helped you to have a complete W Experience! Hope next time won't take too long in... More 

Saint-legier-la Chiesaz, Switzerland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is nice (mainly the lobby and entrance) ,rooms are also nice and quit big however in my case ,the room was dirty and not well maintain. The service and staff are very helpful but it takes time to get your orders (mainly at breakfast ) Unfortunately , something is not really working ... At least not as it... More 

Helpful?
Thank Gilad R
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello Gilad R; Thanks for taking the time to share this review with us. I'm very sorry to hear the issues you had during in your stay with us, and I would like to have more information about: Did you find dust in your room? Something was not OK with the carpet? What looks like needs maintenance? The breakfast was... More 

Cardiff
Level Contributor
166 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As my title implies this is a good hotel, a very good hotel, but I agonised long and hard as to whether to give it 4 or 5 out of 5. I chose 4 in the end as it had a slowly growing collection of 'niggles' which mainly arose due to the trendiness of the place. That's not to say... More 

Helpful?
Thank YBOD98
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello YBOD98; Thanks a lot for sharing with us this kind of review, it's great to know you liked our design (despite the distance of the masked chairs in our Welcome Desk), our food and other stuff, but more important, thanks other comments too, because those small details help us to improve in our service for our guests. We know... More 

São Paulo
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I had just came back from W Hotel Mexico and I am still impressed. The design is modern and fresh. The lay-out of the bedroom with bathroom with natural light is fantastic. Service is fantastic, breakfast well served with a wide variety of possibilities. Reserve a table to have dinner at J is delicious. I strongly recommend. Very well located... More 

Helpful?
Thank Marcia F
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there Marcia F; Thanks a lot fot choosing us as your home away from home! Design is one of our passions, but our top is to help our guests to have a complete W Experience, as you did! Did you have the chance to be in our happening two weeks ago? It was amazing! If you missed it, ask... More 

Kingston
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I love the W brand especially for young (ish) people. We booked this for honeymoon and not only did they make our room extra special, the staff could not do enough to help us during our stay, restaurant and tour advice W hotel Polanco is the best area to stay in if its your first time in Mexico City... Lots... More 

Helpful?
Thank sunjunkie85
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there sunjunkie85; Thanks a lot for choosing us as your home away from home in your first time in Mexico City! It's great to know you love the brand, which other W have you visited? Every W tells a different story but we all share the same style and passions. We have a lot of things to do in... More 

Toronto, Canada
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 22, 2016

Loved this hotel. Great drinks at the bar, very clean rooms, excellent water pressure in the shower, and great views. It's in a great area with excellent dining options, and has a good spa. Staff are very courteous, and they allowed late check-out until 3PM which was a nice bonus. I'd stay here again.

Helpful?
Thank Rob S
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there Rob S; Hey looks like you've took the complete W Experience, didn't you!? I think the only thing you've missed was our restaurant J by José Andrés, which is a must in our neighbourhood. Don't forget to visit it next time! Thanks for sharing a bit of your stay and to take the tame to let us know... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about W Mexico City

Address: Campos Eliseos 252, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $160 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Mexico City 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City
Hotel Style:
#9 Spa Hotel in Mexico City
#16 Luxury Hotel in Mexico City
#33 Romantic Hotel in Mexico City
#40 Family Hotel in Mexico City
#50 Business Hotel in Mexico City
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