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W Mexico City

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W Mexico City
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790 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is very nice, the decoration is really cool, the room lights, paints, bed, bathroom and view were amazing, i love it! I was in the 9 floor. the location is nice since you have many good restaurants around. Try to eat breakfast in Polanco, is very nice! However, the hotel's breakfast is really good as well. The bed... More 

Helpful?
Thank Robert C
1 review
5 of 5 stars Reviewed 4 days ago NEW

My fiancé and I took a birthday trip to Mexico City, a location that has been at the top of our bucket list for sometime. Not knowing much about the city, we decided to make the W our home base. We could not have made a better decision! 1. The staff was incredible attentive, friendly and made it a priority... More 

Helpful?
Thank Kyle G
Sao Paulo
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The W Mexico City is located in a street lined with international chain hotels - think of the Hyatt, Marriot, the Intercontinental... they are all there. The room was clean and spacious and offered free views of Polanco. Housekeeping was late, past 3pm, even when we left the room in the morning. The bar on the ground floor is very... More 

Helpful?
Thank H H
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello H H. Thank you so much for your comments they are very interesting, there is no any doubt Mexico has to many options for everyone. Do you knew every W Hotel on the world is building only on multicultural places? this is elemental for show our passions from each part of the world. Polanco as you say is a... More 

Franklin, Massachusetts
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is located in the Polanco district of Mexico City ... Atmosphere and service were great , staff goes out of their way to meet your needs... Definitely worth considering... The balcony outside is great for breakfast and lunch... And off course like any other W hotel it is a cool place to chill in the evenings...

Helpful?
Thank robert A
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello Robert A. We hope you are well, thank you so much for your comments, We will love to hear more about your experience, when will you coming back? Feel free to contact us directly, we will love to know more about you and we want to be sure your next stay will be much better. See you next time!... More 

Houston, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this resort before and decided to go back for my birthday weekend. I had called before we arrived and requested rooms next door or nearby and it looks like that request was never submitted because they did not have our rooms by each other at first, but they were able to make it happen at the... More 

Helpful?
Thank delbar e
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello Delbar E. We hope you are well and thank you so much for your comments. We truly sorry for the room inconvenient, we never meant to give you troubles. When you will coming back? Feel free to contact us directly to make the proper arrangements to make sure your next stay will be better. See you next time! Allenk... More 

New York City, New York
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I usually stay at a different hotel but followed a. colleagues recommendation and stayed at the W on his trip. The staff was friendly, check in was efficient. My room wasn't ready when I arrived so they upgraded me to another room which also wasn't ready. The bellman found me in the restaurant to give me my key when the... More 

Helpful?
Thank happytraveler1528
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello Happytraveler1528. Thank you for stay in W Mexico City and thank you for your comments. We are very sorry for the pillows, we want to know more about your experience, feel free to contact us, we want to make the right follow up. When will you coming back? We want to make sure your next visit will be better.... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

This was without doubt the worst hotel I have stayed in, in the last six years. Aside from the fact that it looks like it was designed by 14-year-old boy along with all the trimmings that come a teenagers infatuation with the world such as bright lights, terrible music & decor, it is also frequented by women of the night,... More 

Helpful?
Thank Andy H
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello Andy H; Thanks for sharing your review with us, I'm sorry to find out about your experience. We know our desgin can be a bit impressive for some of our guests and we understand it is not for everyone. I would like to know how you booked. The information about our spa renovation was published in all our reservation... More 

Cuernavaca, Mexico
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went there for a business meeting for a couple of days, last days of Aug 2016. The hotel is expensive but the quality is outstanding as is the service. Rooms are spacious and very well equipped. I joined SPG Rewards before arriving and was upgraded to a room on the 23rd floor with amazing views. The only quip I have... More 

Helpful?
Thank PeoLekare
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello PeoLekare, we hope you are well. Thank you for your comments, Is great to hear you liked our rooms, our brand select a very special things from México to design them, did you see the small alebrijes statues on the infinite mirror on the bed? Every W Hotel has a special history behind. When you will be coming back?... More 

Fort Worth, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is amazing. It is much like other W Hotels, in that it possesses a modern decor but has its own unique flair. It is located in the Polanco area, so many bars and restaurants are within walking distance. The hotel staff is incredibly friendly and welcoming, and they do their best to accommodate your needs and desires. They... More 

Helpful?
Thank tessa h
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hello there tessa h; WOW! It looks like you had a complete W Experience with us! Thanks a lot for sharing it! We love our style, romos, restaurant, bar... But what we love the most is to know when our guest had the best time during their stay and with the best attitude of our talent (staff); we always strive... More 

Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 25, 2016

I have been coming to this hotel for the last three years and they have done some room renovations since the first time I came, which has improved the quality of the rooms tremendously. I like the artsy decor in the rooms and lobby, integrating work from Mexican artists. Makes it feel original and not corporate. I used the gym,... More 

Helpful?
1 Thank Pedro A
W_Mexico_City, Whatever / Whenever at W Mexico City, responded to this review

Hi C9581DXpedroa; Thanks a lot for sharing a bit of your stay with us. It's great to know you are one of the guests who have seen the after and before of W Mexico City, we love our new style just like you do! Are you ready to try our new Away Spa? It's going to be a great relaxing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about W Mexico City

Address: Campos Eliseos 252, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $162 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Mexico City 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City
Hotel Style:
#9 Spa Hotel in Mexico City
#17 Luxury Hotel in Mexico City
#32 Romantic Hotel in Mexico City
#39 Family Hotel in Mexico City
#48 Business Hotel in Mexico City
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