InterContinental Presidente Santa Fe
Av Juan Salvador Agraz 97 Santa Fe, Mexico City 05300 Mexico
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Presidente Santa Fe
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#41 of 462 hotels in Mexico City
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.2
Everyone needs a place to lay their weary head. For travelers visiting Mexico City, InterContinental Presidente Santa Fe is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, InterContinental Presidente Santa Fe makes it easy to enjoy the best of Mexico City.
Rooms at InterContinental Presidente Santa Fe provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free internet access.
In addition, while staying at InterContinental Presidente Santa Fe guests have access to a 24 hour front desk, room service, and a concierge. You can also enjoy an outdoor pool and an on-site restaurant. Need a place to park? Parking is available at InterContinental Presidente Santa Fe.
Given the close proximity of popular landmarks, such as Iglesia de San Juan de Dios (1.3 mi) and La Granja del Tio Pepe (1.6 mi), guests of InterContinental Presidente Santa Fe can easily experience some of Mexico City's most well known attractions.
If you are looking for a good pub, you may want to check out The Counter Samara Shops, Cantina La No. 20, or Alboa Prime Entertainment Hall while staying at InterContinental Presidente Santa Fe.
If you are interested in exploring Mexico City, check out one of the science museums, such as Universum Museo de las Ciencias de la UNAM and Universum: Museo de las Ciencias.
Whether you’re traveling for business, pleasure or both, InterContinental Presidente Santa Fe is sure to make your visit to Mexico City one worth remembering.
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Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Babysitting
Airport transportation
Business Center with Internet Access
Parking
Wifi
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Iron
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Spanish
Location
Full view
77Somewhat walkable
Grade: 77 out of 100
89Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
Av Juan Salvador Agraz 97 Santa Fe, Mexico City 05300 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $13/day
427Reviews10Q+A50Room tips
Reviews
Traveler rating
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We got one of the rooms with floor to ceiling windows almost at the highest floor, so the view was great. The room was very spacious and clean. Bed comfort not the best, a bit hard for my liking. We had breakfast in the small club restaurant by the lobby, the offering was a bit limited but enough for our purposes. I am not sure whether there´s a bar in the hotel or a restaurant (except for the club space) but there are several independent restaurants in the same building and in the area. Easy to walk to the nearby shopping mall.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: High floor facing the city has fantastic a view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
First of all, let´s make clear this hotel has nothing to do with its big brother, the one at Polanco. That one is a 5 stars. This is probably a 4. The lobby, on an upper floor of a building, is elegant, but simple. Our room included a sofa and a round table with 4 chairs, separated by a glass. The bathroom has a shower, no tub, and a very strange use of space. Make sure lo lock the door when using the toilet, or otherwise you might get a door slam on your knees. Actually there are strange holes and niches in different corners. Unexpectedly, the room also included a kitchenette with sink and 2 burners, and a washing/drying machine. I guess it´s intended for long stays.
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The views are amazing. The rooms are modern and beautiful (except the USB cords are all torn up). So if you are on a business trip from the states you will have to watch your downlaoded or VPN based streaming on your phone. The staff is awesome. The hotel is a highrise but based on the number of rooms smaller than you would expect. (There are only 9 rooms per floor) The service and attentiveness is remarkable. Honestly, the only drawback is the breakfast food. But wven that was still good. I will definitely recommend you stay here. The location is near a large mall, banks, the tollway, and a ton of restaurants. The area is clean and safe.
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Date of stay: September 2021Trip type: Traveled solo
Room Tip: Do not use the currency exchange in the airport.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from La Gerencia, Director General at InterContinental Presidente Santa Fe
Responded Nov 26, 2021
Dear T.M. Smith: We thank you in advance for staying at Presidente InterContinental Santa Fe. Likewise, we appreciate your kind comments which fill us with satisfaction knowing that the service met your expectations. It is always a real pleasure to have guests as valued as you and we look forward to welcoming you again. Kind regards.
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First time using this hotel in Mexico City and I was very impressed. A 2 night visit for work, Covid measures mean no restaurant/ bar etc but the room service menu is comprehensive and accessed via a QR code on the tv screen. The hotel felt really safe and well in control regarding Covid. Everything in the room like towels etc was sealed in a bag. All staff were wearing masks with screens also at reception. There is an excellent view from the rooms on the front and there are several nice looking restaurants nearby so in different times I imagine it’s a great location. About 40 minutes from the airport. My Spanish is very poor but there is an excellent standard of English at reception etc. Friendly staff in all areas. Would recommend if staying in this area.
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Date of stay: February 2021Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Propietario at InterContinental Presidente Santa Fe
Responded Feb 27, 2021
Dear MrFoggsTravels. We first want to thank you for taking your time and sharing your recent experience at the Hotel Presidente InterContinental Santa Fe, we greatly appreciate your comments. We are very happy that in this time of Covid you have felt safe and protected, in addition to having enjoyed the best view of Mexico City. Thanks again. We hope to see you soon. Isabel Esquivel Front Desk Assistant Manager
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+1
I had a great time at this hotel ,usually when people think of Mexico they think of the negative but this area is safer then most places in the United States lol high class neighborhood , great food ,big rooms with great beds and view .would definitely recommend
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Date of stay: November 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This hotel has one of the greatest views! (Of course ask for high level rooms) it has awesome beds and showers, this is my kind of hotel! Nice service and nice accomodations. For food, has several restaurants and bars near for your selection.
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Date of stay: September 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
From the moment we entered we were greeted by a very professional staff, helpful with all we needed. The executive rooms are a design masterpiece, which we were delighted to spend time and just lounge. A breakfast buffet that included a bit of everything as you would expect from the Intercontinental Hotel. We defiantly look forward to returning this luxury Santa Fe hotel.
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Date of stay: May 2019Trip type: Traveled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you’re traveling with corporate credit card clearance the hotel “policy” requests the copy of the corporate credit card of both sides. In a country with so much risk of counterfeit and lack of respect of privacy providing the copy of a corporate credit card is like writing a blank check. Other IHG hotels don’t ask for the copy of your credit card so I see a lack of consistency in these policies among the IHG hotels. So I didn’t stay at the hotel and I’m expecting the no show charge so the non-sense of this is they charge the no show but they can’t allow me the stay because I don’t provide the copy of the credit card!?!?!?
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Date of stay: April 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Excellent hotel, one of the best views of Santa Fe, very friendly staff good customer service, modern rooms and two excellent restaurants inside the hotel, surrounded areas are very safe, shopping mall within walking distance Consider that Mexico City has a frightening traffic, Santa Fe area is about 25 kilometers from the airport, take enough time to return to the airport
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Date of stay: April 2019Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IesqPicSantaFe, Guest Service at InterContinental Presidente Santa Fe
Responded Apr 24, 2019
Dear 536javierv Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We are walking distance from the Santa Fe mall, one of the biggest malls in Latin America. We hope to welcome you back soon. Best Regards Isabel Esquivel Guest Service
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This is an amazing hotel. Amazing amenities, gym and spa. Top restaurants inside the hotel are King fish, The palm, and a French restaurant. Rooms are super spacious and clean. Staff is very professional and helpful. Many great restaurants near by, like Carolo...I will greatly recommend this hotel for business and family.
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Date of stay: January 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IesqPicSantaFe, Guest Service at InterContinental Presidente Santa Fe
Responded Jan 18, 2019
Dear Liz A. Thank you very much for sharing your InterContinental experience with the Trip Advisor family. Our main goal is to make you feel pampered and help you throughout your stay. It was a real pleasure to welcome you, we hope to have you back soon. Best regards. Isabel Esquivel Guest Service
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PRICE RANGE
$113 - $140 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCuajimalpa de Morelos / Contadero / Santa Fé
NUMBER OF ROOMS
117
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Claim Your Listing Frequently Asked Questions about InterContinental Presidente Santa Fe
Which popular attractions are close to InterContinental Presidente Santa Fe?
Nearby attractions include KidZania Santa Fe (0.2 miles), ArkadievA Mexico (0.2 miles), and Pista de Hielo Santa Fe (0.2 miles).
What are some of the property amenities at InterContinental Presidente Santa Fe?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at InterContinental Presidente Santa Fe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Presidente Santa Fe?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Presidente Santa Fe?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to InterContinental Presidente Santa Fe?
Conveniently located restaurants include Cantina 20 | Santa Fe, Carolo Santa Fe, and Entre Fuegos Santa Fe.
Are there opportunities to exercise at InterContinental Presidente Santa Fe?
Yes, guests have access to a fitness center and a sauna during their stay.
Does InterContinental Presidente Santa Fe have airport transportation?
Yes, InterContinental Presidente Santa Fe offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Presidente Santa Fe?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Presidente Santa Fe offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Presidente Santa Fe?
The staff speaks multiple languages, including English and Spanish.