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InterContinental Presidente Santa Fe

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InterContinental Presidente Santa Fe
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284 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It was one of the best hotels that I have ever been. The room is confortable, big and very modern. There are restaurants and People that work there is very friendly. Breaksfast could be better, but the Hotel is fantastic.

Helpful?
Thank Claudia A
São Paulo, São Paulo, Brazil
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I was at the Hotel InterContinental for 4 days. The hotel is great, good location, close to restaurants and bars and shopping centers. The reception is very good, fast to make checkin with a very helpful service. I was in a room at the 36th floor, a great view, comfortable beds, large bathroom, sofa, coffee table, fridge, coffee maker, hair... More 

Helpful?
Thank Eduardo V
Sandra M, Guest Relations Manager at InterContinental Presidente Santa Fe, responded to this review

Dear Eduardo V: Thank you very much for your review, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We are walking distance from the Santa Fe mall, one of the biggest malls in Latin America also as you well mention it we have a... More 

Miami, Florida
Level Contributor
140 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed August 21, 2016

I stayed here during a cold period in Mexico City and found it surprising the rooms in this property do not have heating. My room was very large and facing downslope towards the center of Mexico City, with a separate study/kitchenette area facing a huge hole and with ceramic tiles, which contributed to the cold feeling. All I could do... More 

Helpful?
Thank SAmTrax
Austin, Texas
Level Contributor
49 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed July 31, 2016

This is the second time I stay at this hotel; this time round I stayed for 5 nights. Location is great for Santa Fe and Interlomas. However, if you are doing business in Mexico City itself, it is quite a trek down, as the traffic is pretty bad. The hotel caters very much to a business clientele. Service is friendly... More 

Helpful?
Thank Paisa_on_the_go
Sandra M, Guest Relations Manager at InterContinental Presidente Santa Fe, responded to this review

Dear Paisa_on_the_go: Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We are walking distance from the Santa Fe mall, one of the biggest malls in Latin America. As... More 

1 review
5 of 5 stars Reviewed June 29, 2016

Reception and concierge very helpful to assist on our daily needs and external activities. Rooms are very spacious, provide a decent view of the city and furniture is good. Downside is breakfast, located in a small area and with just few options.

Helpful?
Thank Emerson S
Sandra M, Director de Recepción at InterContinental Presidente Santa Fe, responded to this review

Dear Emerson S, Thank you very much for sharing your beautiful review, you know that it is always a pleasure to welcome you as you are part of the Presidente InterContinental Santa Fe family. Please be sure I will share your comments with my colleagues. Thank you very much for the feedback on our breakfast, be sure I will share... More 

Level Contributor
12 reviews
4 of 5 stars Reviewed June 27, 2016 via mobile

Except for the breakfast this is a great hotel if you are on business. I asked for some huevos rancheros and it took 15 minutes because the kitchen is shared with other restaurant. Location is excellent walking distance to many restaurants and Santafe mall which is one of the biggest in mexico About 1 hour from Benito Juarez intl airport

Helpful?
Thank Denis A
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear Denis A, On behalf of all the staff form the Hotel Presidente InterContinental Santa Fe I thank you for sharing your review with the TripAdvisor family. It was a pleasure to welcome you for your recent stay at Mexico City. We appreciate the feedback on our breakfast, be sure I will share your comments with our staff. The InterContinental... More 

Dusseldorf, Germany
Level Contributor
109 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 6, 2016

The hotel is a standard InterConti in a quite save area and a good hotel. The rooms are nice and clean but need some renovation. The breakfast is rich but interrupted by a noisy TV. The service is friendly and good. The rooms are noisy as the windows are not isolated well enough. It is a good place to stay... More 

Helpful?
Thank DWGermany
IHGService, Guest Relations Manager at InterContinental Presidente Santa Fe, responded to this review

Dear DWGermany, Thank you for taking the time to write this review for our hotel. We are grateful for your very kind review regarding our rooms nice and clean and found our to be good and friendly. On the other hand, please accept our sincere apology for the issues you had at the breakfast area regarding the loudness of the... More 

Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 9, 2016

First time that I choose InterContinental Presidente in Santa Fe, I did my reservation based on a friend recommendation because it was very close to a customer that I was visiting. Everything was good, good room, also the view of Santa Fe. Breakfast was also good but sometimes it was crowded. I'd come back if I needed to go to... More 

Helpful?
Thank Daniel K
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear Daniel K, Thank you for choosing us for your stay at the Santa Fe area and we are vey happy to know that you were very comfortable wtih us. We will be very glad to welcome you back soon: our passion is to serve you! Sandra Muesser Guest Service More 

New York City, New York
1 review
4 of 5 stars Reviewed May 5, 2016

Pros: concierge was very helpful to organize the activities outside business Nice and spacious rooms Good room service (they had the Nespresso machine in the room...) Cons: Not really downtown,and with the traffic of Mexico City you never now the 'commute' time

Helpful?
Thank mcalamandrei
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear mcalamandrei, Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. Our main goal is to make you feel pampered and help you throughout your stay. Our passion is to serve you, Sandra Muesser Guest Service More 

Sao Paulo, SP
1 review
5 of 5 stars Reviewed March 16, 2016

I´m always very delighted to stay in Presdidente. All staff is very kindly specially Monica that is very concerned to provide a great experiencia to a guest. I recommend Intercontinental Presidente for business travellers

Helpful?
Thank Fabio A
Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa Fe, responded to this review

Dear Fabio A, It is always a pleasure to welcome you and we appreciate that you shared you InterContinental experience with the TripAdvisor family. We hope to welcome you back soon, our passion is to serve you. Sandra Muesser Guest Service More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Santa Fe

Neighborhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about InterContinental Presidente Santa Fe

Address: Av Juan Salvador Agraz 97, Santa Fe, Mexico City 05300, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: $97 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Santa Fe 4*
Number of rooms: 117
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Also Known As:
InterContinental Presidente Santa Fe Mexico City
Hotel Style:
#13 Business Hotel in Mexico City
#19 Family Hotel in Mexico City
#20 Luxury Hotel in Mexico City
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