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Hotel Habita

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Hotel Habita
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253 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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London, UK
Reviewed 5 days ago NEW

This hotel pretends to be a boutique hotel, but it is not. The hotel feels like an IBIS with fancy Ikea furniture. I am a gold member, but still have not received any points for my stay. The roof top is also overrated. It was full of drunk teenagers.

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Helpful?
Thank amendeo2016
Gerente H, Gerente at Hotel Habita, responded to this review

Dear Guest, Thank you for taking your time to write your review. We respect you opinion and comments about the Hotel. We always strive to provide the best service to our guests and on this occasion we did not exceed your basic expectation. Please contact the Front Desk to get your SPG points and thank you for being a member....

new york
Reviewed 1 week ago via mobile

Stayed at this hotel 10-12 years ago and though the hotel still retains its great design features there is some wear and even the hotel staff is less enthusiastic then they once were . Having said that it was pleasant and most convenient to the new art museums. The barber shop was a great feature . Also stayed at Condesa...

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Helpful?
Thank nycleisure
Gerente H, Gerente at Hotel Habita, responded to this review

Dear Guest, Thank you very much for taking your time to write your review. We will take in consideration your comments about the service and the design. I would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Mexico City. Please be kind enough to contact...

New York
Reviewed 2 weeks ago via mobile

I went for work so I didn't spend much time at the hotel. For me the most important attributes when I travel for business are that the bed is comfortable and that the hotel feels clean . I didn't get any of the two . The bed was one of the most uncomfortable beds I have ever slept in and...

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Helpful?
Thank Jennifer R
Gerente H, Gerente at Hotel Habita, responded to this review

Dear Guest, Thank you for taking your time to write your review and I would like to thank you for the positive comments about the service that you receive during your stay with us. I want to sincerely apologize for the experience (not comfortable bed & hotel didn't feel clean) and I would like to extend an invitation to you...

Chester, United Kingdom
Reviewed January 6, 2017

Me and my family have been going on and off to this hotel for the last 15 years, the location is great, the staff are nice, breakfast is really good as well as the pool area and roof top bar, however you really can notice now that the hotel needs URGENTLY a refurbishment, with so much competition with other small...

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Helpful?
Thank _analuisaperalta66
Gerente H, Gerente at Hotel Habita, responded to this review

Dear Guest, Please allow me an opportunity to introduce myself; my name is Adrián Coene and I am the General Manager at the Hotel Habita, Mexico City. We really appreciate that you took your time to write your review. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on...

london
Reviewed January 3, 2017

My family and I (2 adults, 1 twelve year old) stayed for 2 nights at Hotel Habita Polanco on December 26 and 27. We booked several months in advance. Nearing arrival, I had a very positive, easy going e-mail correspondence with Pamela Benitez, the front desk agent at the hotel, who arranged an airport pick-up as we were coming in...

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Helpful?
Thank njohns
Gerente H, Gerente at Hotel Habita, responded to this review

Dear Guest, Thank you far taking your time to write your review and for choosing to stay with us. We really appreciate all your feedback and I'm happy to hear that you had a wonderful stay with us. I'm happy to hear that Pamela, our front desk agent, gave a really good service during your stay with us. I look...

N/A
Reviewed December 31, 2016

just back a few hours from 6 days at wonderful Hotel Habita ,, rooms are minimalist top design beauty , staff is as caring and professional helpful and savvy as could ever be found in a hotel !! all abt creature comfort,! Habita is in lovely Polanca an uber ride away from centro hustle and bustle but oh so nice...

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Helpful?
Thank susanrose2374
Gerente H, Gerente at Hotel Habita, responded to this review

Dear Guest, Thank you far taking your time to write this review and for your visit to the hotel. We really appreciate all your feedback and I'm happy to hear that you had a wonderful stay with us. I look forward to welcome you at Hotel Habita. Yours sincerely, Adrian Coene General Manager

Atlanta
Reviewed December 20, 2016

I booked a deluxe king room months prior to my arrival and was given a room with twin beds when we arrived. The manager would not honor my reservation. The hotel was also supposed to send a car to pick us up at the airport but no one showed up. The manager on duty couldn't care less that I had...

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Helpful?
Thank Arnold W
Gerente H, Gerente at Hotel Habita, responded to this review

Dear Guest, Please allow me an opportunity to introduce myself; my name is Adrián Coene and I am the General Manager at the Hotel Habita, Mexico City. I would like to apologize for all the inconveniences that you had during your stay with us. We always strive to provide the best service to our guests and on this occasion we...

Reviewed November 15, 2016 via mobile

Very good hotel, clean, confortable and good value,very kind staff and amazing food. Located near El Dorado International Airport with transportation in and out if the airport. Free WIFI all over the hotel with a good spa and wet area with sauna and steam room Highly recommended!!!!

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Helpful?
Thank Carlos E
Gerente H, Gerente at Hotel Habita, responded to this review

Dear Guest, Thank you for taking your time to write your review and I'm happy to hear that you like our location and you enjoy your time with us. I hope we can welcome you again at Hotel Habita. Best regards, A. Coene General Manager

Reviewed November 8, 2016

the service was ok and room was comfortable. Yes, it was really noisy and I woke up several times. Overall, i was still happy about my choice. However, when i checked out, my bill was not ready even after 10 mins. I paid an amount which i was told that i owed with cash and requested to send me the...

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Helpful?
Thank Daisuke H
Gerente H, Gerente at Hotel Habita, responded to this review

Dear Guest, Please allow me an opportunity to introduce myself; my name is Adrian Coene and I am the General Manager at the Hotel Habita, Mexico City. I'm really sorry that your bill what not send at the proper time as you requested. We already send the bill to your email. I apologize for the delay. I look forward to...

North Kansas City, Missouri, United States
Reviewed October 6, 2016 via mobile

That is correct. I did booked my reservation straight In their website. It said that Habita hotel had an special deal that day so I went ahead to book a room, I typed down my credit card information and security code as their website requires. I got a reservation confirmation to my email with the right amount which I authorized;...

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Helpful?
1Thank Luis R
Gerente H, Gerente at Hotel Habita, responded to this review

Dear Guest, Please allow me the opportunity to introduce myself; my name is Adrian Coene and I am the General Manager at the Hotel Habita, Mexico City. My guest service team has advised me of your about the charge confusion and I want to sincerely apologize for this. We always strive to provide the best service to our guests and...

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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Habita

Address: Avenida Presidente Masaryk 201 | Polanco, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $198 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Habita 4*
Number of rooms: 36
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Also Known As:
Habita Mexico City
Habita Hotel Mexico City
Hotel Habita Mexico City
Hotel Style:
#26 Spa Hotel in Mexico City
#49 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Habita staff and other travelers.
4 questions
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Grayton Beach, Florida

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Questions? Get answers from Hotel Habita staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“away form the street side”
 of 5 bubbles _analuisaperalta66, Jan 6, 2017 | Read review
“i only stayed in one room so no clue”
 of 5 bubbles susanrose2374, Dec 31, 2016 | Read review
“Choose another hotel”
  • This was our twin deluxe bed, not the deluxe king bed I had reserved
 of 5 bubbles rignew, Dec 20, 2016 | Read review
“Runaway from 4th floor!!!!”
 of 5 bubbles JesusArturoRomero, Aug 23, 2016 | Read review
“difficult to suggest a room consider they are all noisy, better lower floors”
 of 5 bubbles tripandtrop, Apr 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question