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Hotel Polanco

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1 room 2 adults 0 children
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88 Reviews from our TripAdvisor Community

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Showing 40: English reviews
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Aguascalientes, Mexico
Reviewed 2 weeks ago

I was traveling on business and spent a night at this hotel. It is near restaurants, shops, boutiques and some attractions, in a very fancy neighborhood. The rooms are clean and nicely decorated. I just want to mention that the hotel does not have a restaurant. There is one next door though, it is an italian restaurant, good food, nice...

Thank adrianagmp
Reviewed January 13, 2017

Do not patronize this hotel. The desk person was rude and unhelpful. My first room was situated next to the elevator and had the bathroom the size of a tiny closet. I asked to move to another room. At the front desk the guy acted like he couldn't speak English. He suggested a room with two beds and I declined...

Thank Robin W
Reviewed January 4, 2017 via mobile

We stayed at this Hotel 2 days and is well located in Mexico's Polanco's quarter. The rooms are clean and meet the basic needs of most travelers. It's a pity that the experience was marred by unfriendly front desk. They made us sign a credit card blank voucher, copied our safety card number and used it without authorization. When we...

Thank Feliz_Traveler
Reviewed October 17, 2016

This hotel suffers in hospitality. The only thing going for this hotel is the location to the business district. While they say there is Internet, it hardly works. The owners who man the front desk suck at hospitality. There are some decent places to eat near the hotel but pricey though. If the location is important then go for it...

Thank Rene D
San Diego, California
Reviewed September 14, 2016

Avoid staying here, regardless of it's convenient location. The hotel itself is old and in desperate need of renovation. The rooms, while spacious, are dark and dingy. The overall feel of the hotel is just old and depressing, and that's not even the worst part. The hotel staff was beyond rude and unhelpful. For security reasons, I was informed that...

1Thank Regina G
Reviewed May 18, 2016

Simple and accessible hotel in the Polanco district, near to the big Chapultepec Park, Zoo and Museums. Unfortunately they don't offer breakfast but the cleanliness is good. Some bathrooms are really small for more than one person in the room, but are clean and with a good shower. Definitely a good option for lone travelers who wants to be on...

Thank Luiz W
Plymouth, Michigan
Reviewed May 17, 2016

I stayed here for one evening while on a brief visit to Mexico City for business. The company I was visiting booked this hotel because it was a location convenient to walk to many restaurants. The room was clean and quiet, and the bathroom very small. Not a lot of amenities and service isn't fabulous. Room was under $90. There...

Thank ead_angel
Reviewed April 30, 2016 via mobile

This hotel is fine, nothing special. If you want a nice, big room, breakfast and good customer service then I would suggest paying a bit more and choosing another hotel. The location is the best thing about this hotel.

Thank Kieran H
Ravenna, Italy
Reviewed February 11, 2016

According to this price and previous reports , you cannot expect any better. Location fantastic. All Polanco nightlife at walking distance . Room spacious and comfortable Free wi fi Other Services completely vacant No breakfast No international tv

1Thank alexra66
Santiago, Chile
Reviewed February 9, 2016

Not cool staff at all. They have to work on that. Breakfast is really poor. Location is excelent, walking distance from polancos best spots. My room was small, bathroom really small they had TV and Air witch was great. No service at all (room service etc) but delivery from major restaurants work.

Thank jealbornoz
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21 photos of this hotel

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Staying in Polanco

Neighborhood Profile
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighborhood
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  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Laundry Service

Additional Information about Hotel Polanco

Address: Calle Edgar Allan Poe 8 | Polanco, Mexico City 11540, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $71 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Polanco 3*
Number of rooms: 339
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Also Known As:
Polanco Hotel Mexico City
Hotel Polanco Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Polanco staff and other travelers.
2 questions
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Questions? Get answers from Hotel Polanco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms are bigger than others, specify if you need a big room. Mine was very small but cozy and good enough for me.”
 of 5 bubbles adrianagmp, 2 weeks ago | Read review
“Brown people get better rooms than white people.”
 of 5 bubbles robinwG5066WI, Jan 13, 2017 | Read review
“All the rooms are remodeled... Usually I prefer to ask for street view .”
 of 5 bubbles 217luizw, May 18, 2016 | Read review
“Assk for a room with view. I asked for a junior suite and they gave me a small standard room”
 of 5 bubbles jealbornoz, Feb 9, 2016 | Read review
“Very expensive for their kind of hotel. Unless location, no reason to choose it.”
 of 5 bubbles 212jayj, May 10, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question