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Holiday Inn Mexico Coyoacan

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Holiday Inn Mexico Coyoacan
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85 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Cumming, Georgia
Reviewed 2 weeks ago

This is a very nice hotel where we have stayed for Christmas for the past 2 years. The rooms are very clean and comfortable. The location and layout of the hotel are convenient. This hotel has excellent staff in their banquet department, and they deliver a night of great food and great service combined with wonderful live music band (music...

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Thank Jeroen k
Washington DC, District of Columbia
Reviewed October 17, 2016

There are far better places to stay in this area at far better prices. I thought i 'd try this Holiday Inn once just to get a sense of it. Be forewarned: I asked for a room in a quiet area far from the very busy and noisy highway, and as a Gold Elite member they should have easily honored...

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Thank ChristopherOnTheMove
IHGService, Guest Relations Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear ChristopherOnTheMove, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you liked our breakfast and I apologize if our...

San Diego
Reviewed September 12, 2016

We stayed at this Hotel because it was recommended by the Organizers of a Tap Festival our daughter attended. It was a weekend stay and close to the CENAT Overall the Hotel has a very well located with easy access When we arrived our room was not ready even though we had requested early checkin. The lady at the counter...

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Thank GALIA F
IHGService, Guest Relations Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear GALIA F, Thank you so much for staying with us and taking the time to leave us your feedback. I am pleased to know that you liked our location. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that...

Tijuana, Mexico
Reviewed September 6, 2016

Installations are fine. Rooms are too small (more like Europe style). Minimalist. Clean and friendly. The staff over all are helpful but the "policies" is the card of the game. Any thing that you request they mention that "their policy does not allow... " or "Is our policy to...". Which is fine. But my perception is that regular decisions should...

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Thank Gerardo S
IHGService, Guest Relations Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Gerardo S, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your compliments regarding our clean and friendly accommodation. Your review is vital for improving the service and quality we offer to our valued...

Green Bay, Wisconsin
Reviewed August 23, 2016

I have known this property since the 1980s. Constant updates and careful maintenance make it look always like new. Even after a change in ownership this hotel has kept the classic customer service and optimal shape.

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Thank americandreamer2015
Austin, Texas
Reviewed July 31, 2016

I "chose" to stay here for one night given that the traffic in Mexico City is notoriously challenging and I had an early meeting nearby. (I could have stayed somewhere else and braved the traffic, but at the time that seemed to be a bit of a gamble). My overall impression is that this a hotel that caters mainly to...

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Thank Paisa_on_the_go
IHGService, Guest Relations Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Paisa_on_the_go, Thank you for taking the time to write a review of our hotel. Allow us to apologize for any inconvenience you may have experienced due to some aspects of our room accommodations, our bathroom shower, air conditioning system, and the check-in/check-out process. We always strive to provide our guests with comfortable and friendly accommodations and we regret that...

Tempe, Arizona
Reviewed April 6, 2016

I had a training course so I was sharing a BIG room. The room itself was really good, though a mini fridge would have made our time. Yet, comfortable bed, clean carpets, bathroom ok. Breakfast was really good, except that I was not able to try all as I got sick. Dinner buffet was not that espectacular. Service very friendly,...

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Thank Ceckis
Holiday M, Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to...

Ajijic, Mexico
Reviewed October 26, 2015

I stayed at the hotel for 5 days as I was working at the Birdgestone Americas Cup Golf Tournament. The front desk was amazing a sea of smiling faces all anxious to ensure that we were all checked in with the minimum of inconvenience. The bell boys were attentive and extremely helpful. Although very busy you were made to feel...

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Thank JohnyCarole
Holiday M, Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Guest, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management.

Andorra
Reviewed July 18, 2015

I have stayed in this hotel around five nights for my job, I have to say I was really surprised for the high quality of service there!, believe me, all the staff is extremely polite, attentive and professional, with a natural smile all the time!, from the reception, to the restaurant, all of them make of this hotel a FIVE...

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Thank MangiaTutti
Holiday M, Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Mangia Tutti, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management.

Ensenada, Mexico
Reviewed July 4, 2015

The room was so small I felt cramped. Internet was fine but the tv channels were terrible. No hot water. The food in the restaurant was terrible so I had a burger at Burger King next door. Check-in was a joke and very time consuming. The staff was good but the property sucked. Never again at this facility.

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Thank bajapi
Holiday M, Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Mexico CoyoacanOur convenient location provides access to the main areas of the city including 20 minutes to Mexico City International Airport , 10 minutes to downtown and 5 minutes to the Coyoacan Mall & Town.Featuring 214 guest rooms, including junior suites, Jacuzzi suites and master suites, we have rooms available for people with special needs as well as smoking and non-smoking rooms. All rooms are equipped with a TV, cable, air conditioning and heating with independent climate control, safety deposit box, wireless high-speed Internet access , radio alarm clock, hair dryer, coffee maker, ironing kit and voice mail. Holiday Inn Mexico Coyoacan also features conference facilities for up to 1800 people . The conference area includes Meeting Rooms divisible into 18 separate rooms.Business near hotel:Novartis, Abbott, Sanofi, Glaxo, Eli Lilli, Bristol Myers, GNP, MVS, Centro Bancomer.Attractions near hotel: Coyoacan, Main Cathedral, Templo Mayor, Chapultepec Zoo, Palacio de Bellas Artes, Garibaldi Marichi Plaza, San Angel, Cuernavaca City, Six Flags. ... more   less 

Additional Information about Holiday Inn Mexico Coyoacan

Address: Avenida Calzada de Tlalpan No 1507 | Col Portales, Mexico City 03300, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $66 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mexico Coyoacan 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Holiday Inn Mexico City Tlalpan Churubusco Hotel Mexico City
Mexico City Holiday Inn
Holiday Inn Mexico Coyoacan Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Mexico Coyoacan staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Mexico Coyoacan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from the busy avenue”
 of 5 bubbles gerardos288, Sep 6, 2016 | Read review
“on arrival they will let you choose your preference in features...”
 of 5 bubbles americandreamer2015, Aug 23, 2016 | Read review
“Go to the 6th or 8th floor.”
 of 5 bubbles Ceckis, Apr 6, 2016 | Read review
“Take your chances”
 of 5 bubbles bajapi, Jul 4, 2015 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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