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Krystal Urban Aeropuerto Cd de Mexico

Cerrada Javier Rojo Gomez 630, Mexico City 09360 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 10/06/21
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Free cancellation until 10/05/21
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Traveler (107)
Dining (9)
Bathroom (11)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 01/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Krystal Urban Aeropuerto Cd de México
Updated 01/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#56 of 440 hotels in Mexico City
Travelers' Choice
Welcome to Krystal Urban CDMX airport area, located just 25 minutes from the Benito Juarez Airport (MEX). We pick you up and take you back for free. Take advantage of the cultural, sports and entertainment offer that you can find 15 minutes away in El Foro Sol, Palacio de los Deportes and the new baseball stadium. Enjoy a shopping therapy in Parque Tezontle shopping center located just in front of our hotel or visit one of the largest markets in the world CEDA and live the folklore and color of Mexico City. All rooms have first class amenities to ensure your comfort, with our gym and business center you can continue with your daily routine, also you can holds meetings and events with a total of 700 square meters of space and meet our restaurant R1 which will be ready to impress you with our KUA steak, and follow the best sporting events in our Lobby bar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Secured parking
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
562Reviews15Q+A26Room tips
Traveler rating
  • 275
  • 172
  • 65
  • 31
  • 19
Time of year
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Popular mentions
sbitran wrote a review Aug 2021
Brookline, MA17 contributions9 helpful votes
I have stayed here many times, when I need to spend the night near MEX. About a 10' Uber ride, it plunges you into a realm of silence, comfort and calm in the midst of a bustling and unattractive neighborhood. The beds are super comfortable, rooms are big, bathrooms and hallways modern and sparkling clean. I also recommend the restaurant, which offers great food at reasonable prices. Our waitress, Deyanira, was superb; attentive, nice and efficient.
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Date of stay: August 2021
lebonheur72 wrote a review Aug 2021
Canada33 contributions11 helpful votes
We had arrived in Mexico City after a long flight. We called the hotel from the airport and were told where to wait for the shuttle to pick us up. At the airport, the shuttle pick-up and drop-off is in Terminal 1 just outside at Gate 4. Look out for the van with the hotels name on it. The ride took us about 15 minutes in rush hour and bad weather. The driver was a great driver and went above and beyond with our many rather heavy luggage pieces. Also, when we were dropped off at the bus terminal for the second leg of our trip the driver (Lino) came back after a while (we thought that he had left already after dropping us off) to inquire if we needed anything else and if everything was alright. Everyone at the hotel, the entire staff is extremely polite, well-intentioned and helpful. The location in the area called Rojo Gomez is possibly not the best, but it's also nothing to be scared off. We thought it was safer not to go for a walk at night other than across the street to the Mega Supermarket. It's not a fancy supermarket, but it has a very good selection, is affordable and there are two ATM machines (Scotia Bank and HSBC) for money withdrawal. Yes, Rojo Gomez is a low-income area, but it's not excessively dangerous. That was our impression. In a time when many folks are out of work due to the pandemic use common sense is more important than ever. Blend in, keep a low profile and you'll be fine. By the way, public transport is across the street and very easy to use. People are very friendly and helpful. At the reception, a rechargeable public transport card is available. At the station across the street it can easily be charged. We opted for approx. 30 Pesos, which was enough to get us to the city center and back. From Rojo Gomez it's approx. 30 minutes to the historic city center (Zocalo).
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Date of stay: August 2021
Room Tip: We asked for a room on a lower floor and got room 219. The room faces a large intersection, but...
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Cindy M wrote a review Apr 2021
Santa Maria di Leuca, Italy20 contributions1 helpful vote
I had a problem during my connection and had to stay in Mexico City for two nights so I wasn’t on my best mood but the whole staff of the hotel was great so it’s helped me to make my day better. The transfer from/to the airport is amazing because the city can be sketchy but I felt safe with the transportation the hotel provides! Also the driver was helpful and kind by not even letting me put back the luggage trolley and taking care of it for me! I must mention Miroslavia from the front desk was great and a breeze of fresh air when I was having a really bad day! The junior suite is huge, beautiful and clean!
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Date of stay: April 2021Trip type: Traveled solo
Alejandra V wrote a review Apr 2021
3 contributions
Great customer service. The hotel is pretty and the rooms were spotless. Our shuttle driver, Juan Carlos, was great. He went above and beyond for us. We will definitely be staying here again when we travel to Mexico again.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: March 2021Trip type: Traveled with friends
Gabi S wrote a review Mar 2021
4 contributions1 helpful vote
I'm originally from Brazil but since I've been a flight attendant I have my share of knowing well about hotels and customer service around the world. I had to stay near the Airport for 5 nights and I couldn't be happier of my choice! The staff: driver, recepcionists, kitchen staff, cleaning staff: all of them! They were EXCELLENT! Always helping me with everything I needed and being patient with my Spanish, which isn't very good. The room is REALLY GOOD. Great space, equipments, lights, blackout curtains (the way flight attendants like it!). The bathroom is also AMAZING. If you ever come to Mexico City, look no further: this is the place to stay!
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Date of stay: March 2021Trip type: Traveled solo
$50 - $82 (Based on Average Rates for a Standard Room)
DoubleTree by Hilton Hotel Mexico City Airport
MexicoCentral Mexico and Gulf CoastMexico CityIztapalapa
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Frequently Asked Questions about Krystal Urban Aeropuerto Cd de México
Which popular attractions are close to Krystal Urban Aeropuerto Cd de México?
Nearby attractions include Parque Tezontle (0.4 miles).
What are some of the property amenities at Krystal Urban Aeropuerto Cd de México?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
What food & drink options are available at Krystal Urban Aeropuerto Cd de México?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Krystal Urban Aeropuerto Cd de México?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Krystal Urban Aeropuerto Cd de México?
Conveniently located restaurants include La Vicenta Tezontle, Gino´s Ristorante Parque Tezontle, and La Antigua Bodega.
Are there opportunities to exercise at Krystal Urban Aeropuerto Cd de México?
Yes, guests have access to a fitness center during their stay.
Does Krystal Urban Aeropuerto Cd de México have an airport shuttle?
Yes, Krystal Urban Aeropuerto Cd de México offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Krystal Urban Aeropuerto Cd de México?
Yes, dry cleaning and laundry service are offered to guests.
Does Krystal Urban Aeropuerto Cd de México offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Krystal Urban Aeropuerto Cd de México?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Krystal Urban Aeropuerto Cd de México?
Many travelers enjoy visiting National Palace (Palacio Nacional) (5.0 miles), Banos Medicinales del Penon (3.8 miles), and Ayuntamiento (5.0 miles).