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Krystal Urban Aeropuerto Cd De Mexico

Avenida Javier Rojo Gomez 630 Col. Leyes de Reforma, Mexico City 9310 Mexico
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Traveler (158)
Room & Suite (49)
Videos (1)
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About

#51 of 409 hotels in Mexico City
Location
3.9
Cleanliness
4.6
Service
4.4
Value
4.3
Travelers' Choice
Welcome to Krystal Urban CDMX airport area, located just 25 minutes from the Benito Juarez Airport (MEX). We pick you up and take you back for free. Take advantage of the cultural, sports and entertainment offer that you can find 15 minutes away in El Foro Sol, Palacio de los Deportes and the new baseball stadium. Enjoy a shopping therapy in Parque Tezontle shopping center located just in front of our hotel or visit one of the largest markets in the world CEDA and live the folklore and color of Mexico City. All rooms have first class amenities to ensure your comfort, with our gym and business center you can continue with your daily routine, also you can holds meetings and events with a total of 700 square meters of space and meet our restaurant R1 which will be ready to impress you with our KUA steak, and follow the best sporting events in our Lobby bar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Free airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Parking garage
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Hotel links
Special Price:40% off room rate
666Reviews20Q+A27Room tips
Traveler rating
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Andrew B wrote a review Feb 2024
Cancun, Mexico161 contributions57 helpful votes
People better than the facilities. The reception was awesome. Great start, however, rooms smell very horrible of smoke. Gym is decent, but ready for new equipment. Room attendants, busboys, waitresses are top notch. Restaurant has good food....but.... we had a group of 10 and our food was wrong, over an hour wait and some of very poor quality. May not return .....
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Javier Martinez wrote a review Jan 2024
Dallas, Texas8 contributions5 helpful votes
Hotel's Favorite
My stay at this hotel was unexpected but turned out to be a pleasant surprise. Due to a sudden change in one of my flight connections, I found myself here for a night. The hotel's cleanliness was commendable, and despite being a bit of a distance from the airport, approximately 15 minutes away, it was well worth the journey. I had the chance to dine at the hotel's restaurant, where the food exceeded my expectations, and the service provided by Fernando was excellent. All in all, a fortunate turn of events led me to this comfortable and enjoyable stay.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michelle J wrote a review Jan 2024
1 contribution
The best customer service and attention to detail that I’ve ever experienced! Francisco is professional and his politeness was refreshing! Fernando y MariCarmen were great as well. Others in the service industry could learn from them!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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thomascat wrote a review Aug 2023
London, United Kingdom57 contributions82 helpful votes
We stayed here for 1 night great hotel ,room nice , bed comfy. Bathroom good hotel quite Staff friendly, restaurant food good ... but hotel is about 20 mins from Mexico City Airport... but they do run a shuttle from the hotel on the hour ... would recommend
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Monica C wrote a review Jun 2023
7 contributions1 helpful vote
This is not the first time we stay here, the location is the first reason why we stay here, but the staff is right the next one. They are friendly and attentive, today our waitress at the hotel restaurant made us feel welcome. She responded all our questions, and made suggestions, Lourdes Carsolio is very friendly and professional.
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Date of stay: June 2023Trip type: Traveled with family
Room Tip: The hotel provides transportation from and to the hotel all day, you just need to made...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cordapia wrote a review Aug 2022
New York City, New York19 contributions5 helpful votes
This was our go-to airport hotel pre-pandemic. However, this past visit will be our last. The title of the review says it all. Additionally, there were dirty room service trays in the hallway that were there on arrival and not cleared up during our stay. Intake staff were friendly and reassigned a new room, but no offer of refund or compensation was made. Horrifying experience. We will never return.
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Date of stay: August 2022Trip type: Traveled with family
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Traveler wrote a review Jun 2022
1 contribution
Enjoyable stay. Front Desk personnel were very professional and courteous. Clean rooms and clean property. Parking was available which was a nice unexpected bonus. Front desk staff member Miroslava delivered delightful service.
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Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alison C wrote a review Apr 2022
1 contribution
Our stay was very enjoyable The food in the restaurant is delicious Arturo and Albert are very helpful, friendly and very polite and professional, they provide excellent service We were also provided with an excellent driver, Miguel. He is a very competent driver, very friendly and informative. 5 stars overall.
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Date of stay: April 2022Trip type: Traveled as a couple
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Vera W wrote a review Feb 2022
Kennesaw, Georgia152 contributions31 helpful votes
Price okay Location could be better Food okay, I preferred outside the hotel . House keeping .. awesome 5 star Management .. poor Communication.. poor Front desk needs to be trained to address the guest with their name instead of saying “Hey Lady “ Would I come back ? No .. because communication is everything in any relationship personal or business .
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Date of stay: February 2022Trip type: Traveled solo
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adrianamcc wrote a review Oct 2021
Napa Valley, California13 contributions6 helpful votes
We had a good experience. We just needed a place for one night to wait for our connecting flight and this hotel has a free shuttle with very helpful drivers. We landed and meet at the agreed gate and they were on time. The checkin was fast and friendly. The room was nice and the bed super comfortable. Big shower. Good food at the restaurant at reasonable prices, free breakfast, and very nice and friendly customer service, Adrian and Dayanira were our waiters, but in general all the staff was super nice. Clean hotel
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alejandro Ruiz de la Vara, Propietario at Krystal Urban Aeropuerto Cd De México
Responded Nov 29, 2021
Thank you very much for your opinion. We are happy that your stay has been very pleasant Have a great day!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$83 - $105 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
DoubleTree by Hilton Hotel Mexico City Airport
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityIztapalapa
NUMBER OF ROOMS
96
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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KRYSTAL URBAN AEROPUERTO CD DE MEXICO $49 ($̶1̶3̶0̶) - Updated 2024 Prices & Hotel Reviews - Mexico City

Frequently Asked Questions about Krystal Urban Aeropuerto Cd De México
Which popular attractions are close to Krystal Urban Aeropuerto Cd De México?
Nearby attractions include Escape Rooms Mexico (4.6 miles), Museo de Arte Popular (4.0 miles), and Murales de Diego Rivera en la Secretaría de Educacion Publica (3.5 miles).
What are some of the property amenities at Krystal Urban Aeropuerto Cd De México?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
What food & drink options are available at Krystal Urban Aeropuerto Cd De México?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
Is parking available at Krystal Urban Aeropuerto Cd De México?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Krystal Urban Aeropuerto Cd De México?
Conveniently located restaurants include Les Moustaches, Zefiro, and La Mansion Marriott Reforma Steakhouse.
Are there opportunities to exercise at Krystal Urban Aeropuerto Cd De México?
Yes, guests have access to a fitness center during their stay.
Does Krystal Urban Aeropuerto Cd De México have an airport shuttle?
Yes, Krystal Urban Aeropuerto Cd De México offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Krystal Urban Aeropuerto Cd De México have airport transportation?
Yes, Krystal Urban Aeropuerto Cd De México offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Krystal Urban Aeropuerto Cd De México?
Yes, dry cleaning and laundry service are offered to guests.
Does Krystal Urban Aeropuerto Cd De México offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Krystal Urban Aeropuerto Cd De México?
The staff speaks multiple languages, including English and Spanish.