Courtyard by Marriott Mexico City Airport
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Room & Suite (352)
Dining (100)
About
#27 of 475 hotels in Mexico City
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.3
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Kids stay free
Free airport transportation
Conference facilities
Meeting rooms
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Shuttle bus service
Car hire
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish
Location
62Somewhat walkable
Grade: 62 out of 100
47Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
Sinaloa 31 Penon de los Banos, Mexico City 15520 Mexico
Name/address in local language
Getting there
Terminal AéreaMexico City Metro9 min
OceaníaMexico City Metro14 min
Rental CarsSee rental cars from $13/day
2525Reviews45Q+A100Room tips
Reviews
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As I had a nightly layover in Mexico City I booked this Courtyard hotel. It’s conveniently located within walking distance next to Terminal 1. The staff, including the staff in their restaurant, was very professional during my short stay. The room was not furnished in a modern way and needs a little facelift to get up to date, especially the bathroom. I would choose this Marriott property again in the future, primarily due to its airport location.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karla Urbina, Otros at Courtyard by Marriott Mexico City Airport
Responded 1 week ago
Dear guest, Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Kind Regards! Sincerely Karla Urbina Administrative Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had a mixed experience. Hotel itself was very nice. Room was large and clean. Bed was so so. Pillows could have been better. Check-in was a bit slow as the woman who checked us in looked up the wrong name and so could not find our reservation for a while. The worst part was shuttle. The airport office was to be open until 10 PM. We were there at 9 and nobody was there. I tried to call the hotel. Called three times. Nobody ever answered. So we had to take a $22 cab for a 10 minute ride. We complained and they were good and gave us two free dinners. Good resolution.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Shuttle sounds iffy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karla Urbina, Otros at Courtyard by Marriott Mexico City Airport
Responded 2 weeks ago
Dear Daniel K Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Kind Regards! Sincerely Karla Urbina Administrative Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot say enough good things about the rooms here, but the restaurant was over-priced and the food was of poor quality. The rooms are clean, quiet and well put together. The bathroom was clean with a good-sized shower. The room looked out over the inner, covered courtyard (don't forget to shut the curtains in the evening, because everyone has a nice view of you). The television had a selection of channels. This is not unexpected because I have rarely had a bad experience at Courtyard by Marriott. Then there is the restaurant. Here is what we had: Two salads, a Cobb and a Thai Beef, both of which featured lettuce with brown ends signaling age, dressings that overwhelmed the salads and largely tasteless bits of meat and cheese. We preceded that with a starter of crispy calamari that had so little calamari it tasted like fried breading. The second starter of hummus was simply without flavor. The cost was in the neighborhood of $60.00 U.S. Sadly, the only option is to take the very short walk into the airport where you have a wide selection of airport food. Choose the airport food, it could not be worse. …
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: It's less than a 10 minute inside walk to the concourses, no shuttle needed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karla Urbina, Otros at Courtyard by Marriott Mexico City Airport
Responded 4 weeks ago
Dear Svenn 7951 Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered the majority of service you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Kind Regards! Sincerely Karla Urbina Administrative Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this hotel dozens of times. Every single time it is excellent. Obviously there is a degree of functionality and convenience associated with staying at an airport hotel. That said, rooms are spacious, clean and comfortable. I love that the hotel is so conveniently attached to terminal one. The airport porters will take you directly to the check in so you don’t need to navigate the massive airport. Staff is great. Gym has everything you need. Food quality is the only thing that leaves a little to be desired. But again, it’s an airport. So… Overall, I highly recommend this hotel.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karla Urbina, Otros at Courtyard by Marriott Mexico City Airport
Responded Feb 7, 2023
Dear Guest, Thank you for taking the time for evaluating Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the needs you had during your stay. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guests deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Best Regards! Karla Urbina Administrative Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had an overnight layover in Mexico City and although it ended up only being for a few hours, was very happy in my comfortable room at the Courtyard. I flew into Terminal 2 and it was after midnight but I was still able to call and get the hotel shuttle. I appreciated how they meet you inside the terminal in front of the hotel office and walk with you to the shuttle. The front desk staff was lovely offering me a beer upon check-in, which was much needed after my long travel day. The room was well-appointed and clean and the hotel was beautifully decorated for the holidays. Getting the shuttle back to Terminal 2 in the morning was also easy and seamless. Great service and stay all around.
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Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Karla Urbina, Otros at Courtyard by Marriott Mexico City Airport
Responded Jan 10, 2023
Dear Guest, Thank you for taking the time for evaluating Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the need you had during your stay. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guests deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Best Regards! Karla Urbina Administrative Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rooms ok,very low quality at the restaurant and very poor service. good check inn and transportation from the hotel to the airport. My advice? stay but do not eat there. We avoid breakfast because the dinner experience
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karla Urbina, Otros at Courtyard by Marriott Mexico City Airport
Responded Dec 22, 2022
Dear guest Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Karla Urbina karla.urbinapalestina@courtyard.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed at this hotel multiple times and I’ve always enjoyed my stay. The staff were very friendly and helpful. I don’t speak fluent Spanish so they were very accommodating in speaking in English during my check in/out process. It is a very short walk to T1 and the small restaurants within that terminal. The shuttle to T2 is quick and easy. The hotel is also located right above the bus terminal which was very convenient. The restaurant in the hotel is good and has a variety of options. I always stay here when flying in/out.
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Rooms facing the interior are much quieter than those that face out to the airport and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karla Urbina, Otros at Courtyard by Marriott Mexico City Airport
Responded Dec 12, 2022
Dear Guest, Thank you for taking the time for evaluating Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guests deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Best Regards! Karla Urbina Administrative Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: close to the airport, no need to leave the airport premises, clean room, no shower curtain, comfortable enough bed, decent restaurant downstairs for a filling Mexican breakfast. Cons: there is no signage in the airport, so first timers would likely have a hard time making their way to the hotel. You may want to ask a security guard. If I have to overnight in Mexico City or get in on a late flight, I will stay at this hotel.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karla Urbina, Otros at Courtyard by Marriott Mexico City Airport
Responded Nov 28, 2022
Dear Guest, Thank you for taking the time for evaluating Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Best Regards! Karla Urbina Administrative Assistant
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very disappointed with the hotel. Dated. We specifically said we would be checking in at 6am. Room not ready. Give us a room that is 2 beds (requested a king), which would have even been fine but smelled like damp mold (and there were towels all over the hallway floor from some sort of leak/flood). Waited another 20 min (after flying all night, all you want is the bed you paid for)… I have to believe there are better airport hotel options in CDMX
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karla Urbina, Otros at Courtyard by Marriott Mexico City Airport
Responded Nov 22, 2022
Dear guest Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Karla Urbina karla.urbinapalestina@courtyard.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been in Mexico for four years and traveled over 100 times from Mexico City airport I never knew this Courtyard Marriott even existed. It is attached to the airport via skywalk to terminal one. As we are flying very late at night to Europe so I checked in in the morning just to have a place to spend the day, stress free, and deal with the bags. I was upgraded to a suite and the hotel is absolutely beautiful, spotless, and the staff is just fantastic. I’m shocked because I have stayed between 400 and 500 nights in Marriott hotels the last couple years and have Ambassador status. Courtyard is my least favorite brand of all Marriott hotels. That is now changing as last month I stayed at a Courtyard in Aruba and very much enjoyed it (see review) and now I stayed at this Courtyard and it is awesome. You don’t even know you’re at the airport… it’s like an oasis and I heard no airplane noise. Anyway, I’m not sure I’d stay at this hotel for vacation in Mexico City but when you’re dealing with pets, family, bags, and you just want to rest near the airport a night, this place is the best choice. I wish I could remember the guys name that helped me with my bags but he was great. He helped us get checked in at airline and dealt with our 16 bags! Good job by all.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Karla Urbina, Otros at Courtyard by Marriott Mexico City Airport
Responded Sep 6, 2022
Dear Guest, Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Best Regards! Karla Urbina Administrative Assistant
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$136 - $216 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Courtyard Mexico City Airport
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityVenustiano Carranza District / Penon de los Banos
NUMBER OF ROOMS
288
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Claim Your ListingCOURTYARD BY MARRIOTT MEXICO CITY AIRPORT $131 ($̶1̶9̶0̶) - Updated 2023 Prices & Hotel Reviews
Frequently Asked Questions about Courtyard by Marriott Mexico City Airport
Which popular attractions are close to Courtyard by Marriott Mexico City Airport?
Nearby attractions include Banos Medicinales del Penon (0.3 miles) and Club Social Rhodesia (0.3 miles).
What are some of the property amenities at Courtyard by Marriott Mexico City Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
What food & drink options are available at Courtyard by Marriott Mexico City Airport?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Courtyard by Marriott Mexico City Airport?
Yes, parking is available to guests.
What are some restaurants close to Courtyard by Marriott Mexico City Airport?
Conveniently located restaurants include Vuela Carmela, The Centro Restaurant, and La Mansión - Aeropuerto Terminal 1.
Are there opportunities to exercise at Courtyard by Marriott Mexico City Airport?
Yes, guests have access to a fitness center during their stay.
Does Courtyard by Marriott Mexico City Airport have an airport shuttle?
Yes, Courtyard by Marriott Mexico City Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Courtyard by Marriott Mexico City Airport have airport transportation?
Yes, Courtyard by Marriott Mexico City Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Mexico City Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Mexico City Airport offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Courtyard by Marriott Mexico City Airport?
The staff speaks multiple languages, including English and Spanish.