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City Express Ciudad de Mexico Buenavista

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City Express Ciudad de Mexico Buenavista
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133 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Heredia, Costa Rica
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has a really good location, there is a mall right accross the street, Several transportation points near, rooms are a little bit small, but is good enough for a couple of nights. Breakfast is good, good service. No complains about staff. good price for what you get.

Helpful?
Thank dffarrulla
Olhao, Portugal
Level Contributor
84 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed April 4, 2016

Coming from the airport in a rental car couldn't be easier. Safe parking. Clean and good rooms. Modern furniture. Very good breakfast. Big shopping mall in front (where I finally saw a 4Dx subtitled movie) Next to the Buenavista metro entrance is 25 cents/ 5 pesos away from the whole city! On the downside not having a window can get... More 

Helpful?
Thank Joao L
Alan T, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

Dear Joao L, It’s a delight to hear you enjoyed your stay; thank you for sharing your valuable comments with the tripadvisor community. It’s such a pleasure to have been given the opportunity to serve as you deserve at Hoteles City.We’re also glad to know the central location of the hotel, close to the big shopping mall, and Buenavista metro,... More 

Bayamon, Puerto Rico
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 22, 2016 via mobile

This hotel is modern looking and very clean. Perfect location if you are visiting Mexico City. Acrosss from a big mall and lots of ways of transportation near by. We stay one night and I was glad it was only one. No hot water at all and AC was more like a fan. Room was modern but small.

Helpful?
Thank busymayra
Alan T, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

Dear busymayra, Firstly thank you for your custom and valuable feedback. Please accept my sincere apologies for the inconveniences you were put through, corrective measures have been put in place to avoid reoccurrence. Thank you for taking the time to voice your concerns. It is through such communication that we are given an opportunity to evaluate our performance, and focus... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 11, 2016 via mobile

Had to stay here one night because the other hotel was full and hated it. The room was claustrophobic, smelly, hot and a noisy and dripping air conditioning. The bed was hard and I mean hard not firm. The breakfast is what you can expect from a hotel like this, so not ok. Normally express means fast, so in this... More 

Helpful?
Thank Jeroen V
Alan T, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

Dear Jeroen V, Firstly thank you for your custom and valuable feedback. Please accept my sincere apologies for the inconveniences you were put through, reagarding the smelly room and the air conditioning, corrective measures have been put in place to avoid recurrence and give our guests the best of us. Looking forward to welcome you back in your next visit.... More 

Vancouver, Canada
Level Contributor
242 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed March 4, 2016

Pros: - Nicely designed room, modern and clean - Good breakfast, with some hot options - Internet works very well - Great price - Close to the Historic Center - Some excellent restaurants nearby (for example Tlacoyotitlan, La Casona del Sabor, La Oveja Negra, Kolobok, ComicX) Cons: - The windows are stained glassed and can't be opened - The room... More 

Helpful?
Thank MonkeysandWine
Alan T, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review
Google Translation

Cher InMyLuggage, Merci d'avoir séjourné avec nous lors de votre récent passage à Ciudad de Mexico Buenavista. Nous vous remercions... More 

Honolulu, Hawaii
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed December 27, 2015

I'm sorry, but in 2015 a "business hotel" that does not have modern Internet speeds is a joke. I loved my room, until this morning when I had to switch onto my phone hotspot because the Internet connection is too slow to use. Very frustrating to me. I've said this before: today, Internet connectivity is about as important as light... More 

Helpful?
Thank Tom E
marlen c, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

Dear Tom E, Firstly thank you for your custom and valuable feedback. Please accept my sincere apologies for the inconveniences you were put through, corrective measures have been put in place to avoid reoccurrence. Thank you for taking the time to voice your concerns. It is through such communication that we are given an opportunity to evaluate our performance, and... More 

Liverpool, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 12, 2014 via mobile

No se puede quejar. Limpio, central y con gente muy simpática. Perfecto. La region parece muy seguro y hbay mucho que hacer sin viajar mucho. Cant complain. Clean, Central and very nice staff. Perfect. The area seems very safe and there is lots to do without traveling far.

Helpful?
Thank Klp99
Marlen C, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review
Google Translation

Estimado Huésped, Gracias por contactarnos, es para nosotros un placer el que nos haya dado la oportunidad de recibirlo y... More 

Beirut
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 1, 2014

very nice hotel with a great location. being on insurgentes is very convenient. close to all main attarctions: malls, train & bus stations breakfast was very good staff are very helpful clean & neet rooms i recommend it to everyone

Helpful?
Thank Dinita12
Marlen C, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Buenavista did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

South Carolina
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 25, 2013

The hotel is located across the street from the old Buenavista train station which is now a commercial hub with shopping, subway and light rail connections. Directly in front of the hotel is the "metrobus" which takes you north/south along Insurgentes near downtown and the Zona Rosa tourist areas. It is modern, clean and rather stark inside. Our double room... More 

Helpful?
1 Thank SouthCarolinaMax
Marlen C, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

Good afternoon Carolina, We appreciate you taking the time to know yours comments regarding the air conditioning problem. Good to know that your stay was what I wanted, thank you give us the opportunity to meet and hope to continue with their preference in any of our hotels. Best Regards More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

I was very nervous about our trip to Mexico City, but our stay at City Express was very safe and secure. This hotel is in the middle of all main attractions and not to mention right across the street from el centro comercial (mall), which includes a pharmacy and restaurants on the first floor. I definitely recommend this hotel. It... More 

Helpful?
2 Thank Smtz1
ControlCalidad, Guest Relations Manager at City Express Ciudad de Mexico Buenavista, responded to this review

It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today we are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room

Additional Information about City Express Ciudad de Mexico Buenavista

Address: Insurgentes Norte 226 | Col. Santa María la Ribera, Mexico City 06400, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $57 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Ciudad de Mexico Buenavista 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
City Express Ciudad De Mexico Buenavista Mexico City
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