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Grand Fiesta Americana Chapultepec

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718 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Chihuahua, Mexico
Reviewed 1 week ago

My room was excellent, 17th floor, with a great view to the Chapultepec park. I was there for an event for work staying 4 days. The hotel took good care of us since the check-in. Every detail was taken care of including special requests at some group members´ meals, delivering personalized messages at their arrival, upgrading the CEO´s room, etc....

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Helpful?
Thank Areli O
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Chicago, Illinois
Reviewed 1 week ago

My husband already reviewed the hotel, but I want to make the recommendation for those staying at the hotel who need laundry (wash/fold) or dry cleaning to use Tintoreria Y Lavanderia. The address is #32 Col Cuahtemoc. Phone: 55 22 1190 75. Generally a 36 hour turnaround. Super nice. No English, but you can work out the Spanish on paper...

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Helpful?
Thank Lisa R
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Reviewed 2 weeks ago

We stayed here for 9 days (1 suite and 1 regular room) for our family of 5 in late December and early January for vacation and seeing a work colleague. The rooms were very clean (except a bit of mold in hidden areas of the bath -- but you would need to take a bath to see it!) Great beds,...

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1Thank Jason B
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Oakland, California
Reviewed 2 weeks ago

We had five rooms in this hotel over the course of a week and felt very positive about the overall experience. The rooms were very large and tastefully decorated. The beds were extremely comfortable, with soft sheets and wonderful pillows. The Park view was lovely, though there was a bit of traffic noise on the lower floors. One room had...

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Thank LouisaRo
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Reviewed 4 weeks ago

I wanted to be walking distance to the museum and many other places, this was the perfect location! The room was excellent with an amazing view and the service was impeccable, definitely would come back.

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Thank Mark A
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Dear Mark Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Community of Madrid, Spain
Reviewed December 9, 2016 via mobile

I always insist on staying at this hotel when I go on business trip to México DF so I thought it is about time I write a review in it. Spacious, clean & quiet rooms. Excellent service a the front desk and concierge. Whatever you need they ll find a way. And, last but not least, the best breakfast buffet...

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Thank Marie2812002210
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Dear Marie We appreciate your comments. We are proud to be your favorite hotel in Mexico City, we look forward to recognizing our staff and service. We hope to see you soon back at home Grand Fiesta Americana Chapultepec, Mexico City, Best regards

Attleboro, Massachusetts
Reviewed November 14, 2016 via mobile

Been here since October 1st, had the most AMAZING time, the service is 5 star, The restaurant employees are outstanding, they go above and beyond in Service and the food it's amazing. The entire staff Front desk, Valet, Great Security and Housekeeping. Safe Area!

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Thank bbenitez94
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Dear bbenitez94: We are very We are very proud to be your favorite hotel in Mexico City, we look forward to recognizing our staff and service, as well as our excellent location and security. Very pleased that you liked our service at the Restaurante, Front Desk, Valet and Mexican Mediterranea Gastronomy. We hope to see you soon back at home...

Australia
Reviewed November 13, 2016 via mobile

I thoroughly really enjoyed staying at this hotel - it was recommend to me by a local friend. They gave me a free upgrade to a club room with club access. If you can add this on as an option - the club room Is highly recommended - it was excellent! Pros: - Location - very safe and lovely neighborhood...

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Thank Robin S
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Dear Robin S: Many thanks for your beautiful comments on Trip Advisor. We are very happy that you have spent a lovely stay in our hotel, we look forward to recognizing our staff and service, as well as our excellent location and security. Regarding the events we had with us, yes, there is a certain moment when they end up...

Los Angeles, California
Reviewed November 10, 2016

My family and I stayed here in July 2016. The check-in was very fast, and it is literally across the street from El Bosque de Chalputepec. Everyone was extremely friendly and super helpful. Our hotel room was VERY clean, very spacious, and the beds were amazingly comfortable. We had a view of the opposite side of the park, which wasn't...

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2Thank PamelaSolis
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Dear PamelaSolis: Many thanks for your nice comments on Trip Advisor. We are very happy to have spent a pleasant stay in July together with your family, also that you have enjoyed our privileged location as well as our services. The agility of the check in and the warmth of our staff. It will be a pleasure to meet you...

Atlanta, Georgia
Reviewed November 9, 2016

The hotel is located close to the anthropology museum and the Chapultepec castle. The front desk personnel were very helpful and offered great suggestions. Also used the cars from the hotels a few times. Easy to get to Polanco, historic downtown, coyacan, roma and condessa from the hotel.

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Thank 247Barry
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Dear 247Barry: Thank you very much for your lovely comments on Trip Advisor. We are delighted that you enjoyed your stay and our services. As well as our location and proximity to tourist, historical, recreational and business places. It will be a pleasure to have you soon back at your home Grand Fiesta Americana Chapultepec, We send you a warm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity. If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbo, where an innovative ambiance combines with an exquisite range of contemporary international cuisine. To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail. Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa. ... more   less 

Additional Information about Grand Fiesta Americana Chapultepec

Address: Avenida Calzada General Mariano Escobedo 756 | Colonia Anzures, Mexico City 11590, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $145 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Fiesta Americana Chapultepec 4.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Grand Fiesta Americana Chapultepec Mexico City
Hotel Style:
#6 Green Hotel in Mexico City
#7 Spa Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#16 Romantic Hotel in Mexico City
#24 Business Hotel in Mexico City
#29 Family Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Grand Fiesta Americana Chapultepec staff and other travelers.
7 questions
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Sutton Coldfield, United Kingdom
over a year ago

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Questions? Get answers from Grand Fiesta Americana Chapultepec staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for park view and lounge access (worth the $$$)”
 of 5 bubbles jasonbR1649PR, 2 weeks ago | Read review
“Rooms facing the Park have the best view, but slightly more noise. Rooms on higher floors are quieter and have a better view.”
 of 5 bubbles LouisaRo, 2 weeks ago | Read review
“with a view to the "castillo de chapultepec"”
 of 5 bubbles silpro, Nov 1, 2016 | Read review
“lots of traffic on all sides. get higher to lose some sound.”
 of 5 bubbles geomos, Sep 28, 2016 | Read review
“View of the castle offers a welcome reprieve from the cityscape”
  • Chair and ottoman comfortable seating option
  • Looking the other direction view is not as relaxing
  • Castle view provides a visual respite from cityscape
  • A bit gaudy but a welcome departure from hotel monotony
  • Enough space between bed and television to park a SUV
  • Barren white walls could use an infusion of (a) color
 of 5 bubbles scl44, Jun 17, 2016 | Read review
5 of 5
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