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Las Suites

Calle Campos Eliseos 470 Polanco, Mexico City 11560 Mexico
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Guests1 room, 2 adults, 0 children
Traveler (135)
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Panoramas (34)
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Certificate of Excellence

About

#36 of 341 hotels in Mexico City
Location
Cleanliness
Service
Value
Certificate of Excellence
It is a pleasure for us to share comfort and style from LAS SUITES. LAS SUITES offers to its guests the perfect balance between security, exclusivity and warmth. Strategically located in the heart of Polanco, we are ideal for medium, long stays or an enjoyable visit for just one night. The business traveler will find hospitality and world class services that allow them to feel relaxed just like being home.
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Property amenities
Free parking
Pool
Room service
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Modern
Hotel links
Visit hotel website
Announcement
532Reviews
5Q+A
28Room tips
Traveler rating
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Popular mentions
Room spacious. pool with nice view from the roof. our room was on the expressway side of the hotel, but we both slept well. no complaints. breakfast with large variety - hot/cold/fresh fruit, etc. had room service pizza one night that was actually pretty good.
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Response from Beatriz G, Gerente at Las Suites
Responded May 8, 2019
Dear Guest Thank you very much for your review of your recent stay at our hotel. We greatly appreciate your comments about our facilities. We will share your comments with our staff Best wishes and regards Beatriz Giron Gerencia
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stayed here for 4 nights and overall was very satisfied. room was spacious, breakfast was great and staff was very friendly. Had a little issue with A/C but I think that is becase we didn't know you have to leave your entrance key in the holder next to the AC.
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Response from Beatriz G, Gerente at Las Suites
Responded May 8, 2019
Dear EGK459 Thank you very much for your comments and recomendation to other travellers . We are really happy to hear your stay was satisfactory at Las Suites . We will share your comments with our staff Best wishes and regards Beatriz Giron Managment
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I booked 9 nights here, paid in advance, and requested a room on a high floor. I was given a room on the 2nd floor and could not sleep with all the noise in the lobby (laughs, people talking, staff preparing the breakfast room), so the next day I requested a quieter room. I was told I could have a room on the other tower (there are 2 towers) facing the courtyard (which was indeed quieter) if I paid extra because of the upper category of the room in question. In other words, either I paid extra or stayed 8 more nights in a noisy room. I paid extra but found this unacceptable for a hotel of this category. The room itself was spacious, comfortable and clean. Breakfast was poor. It's a 20min walk to the bars and restaurants in Polanco. I would not stay here again.
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Response from Beatriz G, Gerente at Las Suites
Responded Apr 30, 2019
Dear Jaime Your feedback is extremely valuable to us, We greatly appreciate you bringing this to our attention, our main priority is to be able to offer a very pleasent and comfortable atmosphere. this is not up to our service standars. Please feel free to reach out to me directly at gerencia@lassuites.com Beatriz Giron Manager
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Location is great but staff are not good. They aren’t helpful and pretend to speak English and understand you but they don’t most of the time so you end up going to 2-3 to get what you need. Rooms are nice but rooftop pool is dirty and not taken care of. Gym is alright, back garden and centre courts are nice. Breakfast is good and so is the menu and food on room service. I was staying at this hotel for 3 weeks so my impression of it is pretty good.
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Response from Beatriz G, Gerente at Las Suites
Responded Apr 14, 2019
Dear Joshua Thank you very much for your comments and feedback.We will review the staff and pool issue in order to improve these services We will share your comments with our staff Best wishes and regards Beatriz Giron Managment
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+1
I stayed here for 2 nights while in CDMX for work. I was booked in a regular room, but was upgraded to a 2 bedroom suite upon arrival. The hotel is clean and quiet. The lobby restaurant ok for dinner, and the complimentary breakfast was good. The staff was very friendly and helpful. I will definitely stay here the next time I visit the area.
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Response from Beatriz G, Gerente at Las Suites
Responded Apr 2, 2019
Dear Janelled, Thank you very much for your comments and recommendation for other travellers . We are really happy to hear your stay was satisfactory at Las Suites . We will share your comments with our staff Best wishes and regards Beatriz Giron Manager
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PRICE RANGE
$138 - $300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
las hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityMiguel HidalgoPolanco
NUMBER OF ROOMS
91
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