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Las Suites

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305 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Guayaquil, Ecuador
Reviewed 4 days ago NEW

We stayed for a week in early nov, hotel was great, suites were new, roomy and clean. Beds and bedding were the best. Breakfast is free and delicious with a huge variety of dishes to pick. People were really nice helping us with cabs and reservations. The neighbourhood is the best: Polanco and Polanquito. Could walk at 3am very safe....

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Helpful?
Thank Mepk77
Hong Kong, China
Reviewed 3 weeks ago via mobile

Staffs are nice, room is big, nice minimalistic decor. Walking distance to many nice restaurant, shops and mall. Pleasant stay, good alternative than large chain hotels in Paseo de la Reforma. Used Uber throughout this trip in Mexico City, worked wonderfully!

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Thank Edwin8282
Beatriz G, Manager at Las Suites, responded to this review

Thank¨s a lot for your comments that help us to create a special place for our guests . We will be waitting your next visit Regards

Tijuana, Mexico
Reviewed November 5, 2016 via mobile

I was looking for good hotel for our anniversary, without looking for the large expensive chain hotels, this was a pleasant surprise for us, far better that what a saw on the site, where i did the reservation. Im sure im coming back again, the location is excellent.

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Thank ahuisanchez
Beatriz G, Gerente at Las Suites, responded to this review
Google Translation

Muchas gracias por sus comentarios y muy amable reseña de Las Suites Esperamos tener el gusto de recibirlos nuevamente en...

Auckland Region, New Zealand
Reviewed November 3, 2016

Hotel was very clean and tidy we stayed in a suite which was very large and roomy with a kitchen fridge and dining table. It also had a desk area which was great as I need to work while I was there. Very comfortable room. There is a spa where i had a lovely massage. They also had a good...

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Thank Helen1264
Beatriz G, Gerente at Las Suites, responded to this review
Google Translation

Muchas gracias por sus comentarios y muy amable reseña de Las Suites Esperamos tener el gusto de recibirlos nuevamente muy...

San Francisco, California
Reviewed September 19, 2016

Hotel as always up to their level. Suggestion: check the water pressure in the showers, this is not the first trip where the shower pressure varies, it can go from scolding hot to frozen in a matter of a few seconds making a shower uncomfortable.

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Helpful?
Thank carclass1
Beatriz G, Gerente at Las Suites, responded to this review

Dear Guest Thanks a lot for your comments , our daily commitment is to create a special place for our guests, We are checking the shower pipeline to correct the pressure of hot and cold water on this area. We will be waitting for your next stay. Best wishes & Regards.

Mexico City, Mexico
Reviewed September 12, 2016

Extremely comfort and quiet stay with my family. The level of service from the front desk and restaurant were very good. I would certainly stay at the hotel again with my family when visiting Mexico city

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Thank alexandref383
Beatriz G, General Manager at Las Suites, responded to this review

Dear Guest Thank¨s a lot for your comments that help us to create a special place for our guests our daily commitment is to work with love and passion. We will be waitting for your next visit Best wishes and regards from Las Suites staff Beatriz Girón GM

El Paso, Texas
Reviewed September 12, 2016

I was very satisfied. Service was excellent, I will definitely stay at las suites again. Excellent place to stay not only for business, but for tourist a well. Friendly staff and people. Very safe and secure to walk at nights.

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Thank 131juanmanuelm
Beatriz G, General Manager at Las Suites, responded to this review

Dear Guest Thank¨s a lot for your comments that help us to create a special place for our guests , our daily commitment is to work with love and passion. We will be waitting for your next visit Best wishes and regards from Las Suites staff

Reviewed September 9, 2016 via mobile

I found everything nice, unfortunately Cristian gave the worst service when I came back to pick up a sweater I forgot in the room...he didn't solve the problem and was really rude and showed bad manners...a big disappointment after a nice experience...

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Thank Titi D
Beatriz G, General Manager at Las Suites, responded to this review

Dear Guest , Thank¨s a lot for your comments that help us to increase our service level. Please accept our most sincere apologies about this behavior. We are having the necessary feedback with him. Please let us know if you have received the package from the delivery company Best wishes and regards from Las Suites staff Beatriz Giron GM

Miami, Florida
Reviewed August 29, 2016

I have stayed in many hotels in Mexico City and there are far better available than this shambolic mess. I stayed for a night in November 2015, and signed for a deposit for a higher amount than the room charge to "cover any incidentals", which is a normal practice at many hotels. The problem is here is that they had...

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1Thank Esteban_Griffiths
Marco Antonio G, Director de Recepción at Las Suites, responded to this review

Dear Mr. Griffiths, We are pretty ashamed that this situation has not been cleared up yet, but we can assure that we haven´t applied a double charge to your credit card at all. We assume that the bank had a mistake. As we explain you in our mail conversation, we have send both bouchers, One of them was the check...

Buenos Aires, Argentina
Reviewed July 7, 2016

I was in Polanco for business and had a great experience in this hotel. The rooms are very comfortable. The location is excellent. The breakfast and wifi are included. The only con: there are no alcoholic beverages for sale.

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Helpful?
Thank Gustavo N
Ariel B, Gerente at Las Suites, responded to this review

Dear guest: We welcome all your comments which are certainly interesting challenge for those who collaborate here, to keep that energy, standards of quality and warmth that have characterized Las Suites staff is reflected in the experiences you could live here. Our daily commitment is to create a special place for our guests, love and passion with which each of...

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
It is a pleasure for us to share comfort and style from LAS SUITES. LAS SUITES offers to its guests the perfect balance between security, exclusivity and warmth. Strategically located in the heart of Polanco, we are ideal for medium, long stays or an enjoyable visit for just one night. The business traveler will find hospitality and world class services that allow them to feel relaxed just like being home. ... more   less 

Additional Information about Las Suites

Address: Calle Campos Eliseos 470 | ZC 11560, Mexico DF, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $138 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Las Suites 4*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Booking.com, Priceline, HotelsforEveryone, HotelTravel.com, Odigeo, Cheap Tickets and Jetsetter so you can book your Las Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Las Hotel Mexico City
Las Suites Mexico City
Hotel Style:
#14 Spa Hotel in Mexico City
#22 Luxury Hotel in Mexico City
#48 Business Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Las Suites staff and other travelers.
2 questions
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Questions? Get answers from Las Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the suites looking at the Campos Eliseos side.”
 of 5 bubbles Mepk77, 4 days ago | Read review
“The higher the floor the better the view. We stayed on level 6”
 of 5 bubbles Helen1264, Nov 3, 2016 | Read review
“Hotel as always up to their level. Suggestion: check the water pressure in the showers, this is not the first trip where the shower pressure varies, it can go from scolding hot to frozen in a matter of a few seconds making a shower uncomfortable.”
 of 5 bubbles carclass1, Sep 19, 2016 | Read review
“Try to get a room that does not face the main highway.”
 of 5 bubbles rlp5676, Mar 24, 2016 | Read review
“Choose the one with view to Campos Eliseos, avoid the ones with view to the Periferico.”
 of 5 bubbles Ramonpy, Nov 22, 2015 | Read review
5 of 5
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