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The Westin Santa Fe, Mexico City

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Avenida Javier Barros Sierra 540 Lomas Santa Fe, Mexico City 01219 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (292)
Room & Suite (109)
Dining (28)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Santa Fe, Mexico City
Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 413 hotels in Mexico City
Location
Cleanliness
Service
Value
Travelers' Choice
The Westin Santa Fe, Mexico City sits in the heart of the business district of Santa Fe, one of the newest neighborhoods in Mexico City. We offer a great location at our hotel in Mexico City, near the fantastic ultra-modern skyscrapers that have recently been erected and close to many beautiful traditional forms of Mexican architecture. Stay with us and enjoy proximity to the second largest shopping mall in Latin America, where you can visit Hugo Boss, Prada, Palacio de Hierro, and Saks Fifth Avenue.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Bicycle rental
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Paid wifi
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Solarium
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Hotel links
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651Reviews6Q+A68Room tips
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Popular mentions
Spines wrote a review Sep 2020
College Station, TX45 contributions22 helpful votes
We had to be in CDMX for a week - during that entire time, the staff was super attentive as well as being fastidious about hygiene. It seemed we were only one of about five groups of people in the hotel at the time, but the concierge literally treated us like we were the only ones there. Our room was spacious and beautiful and was a great bargain as comparable rooms in a US city would be 3-4x the price. Will definitely stay again should we need to return to Mexico City.
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Date of stay: July 2020Trip type: Traveled with family
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Mariajose1222 wrote a review Mar 2020
Mexico City, Mexico15 contributions2 helpful votes
I visited for a work event. The hotel was really good and the meeting rooms were also really good. If you join the Marriott Bonvoy program you get complimentary Wi-fi and water in your bedroom The hotel is very clean and the staff of very helpful Breakfast has a lot of variety of food and the quality of the food is good
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Date of stay: February 2020Trip type: Traveled on business
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LatinTraveler001 wrote a review Feb 2020
Dallas, Texas41 contributions11 helpful votes
If you are planning to have business meetings in th Santa Fe area in Mexico City you have to stay at this hotel. The personnel makes you feel at home, the rooms are beautiful and modern, clean and the hotel is surrounded by many great restaurants.
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Date of stay: January 2020
Value
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Service
Trip type: Traveled on business
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Louise H wrote a review Feb 2020
Barton-upon-Humber, United Kingdom52 contributions34 helpful votes
I had a short stay in The Westin Santa Fe during beginning of February 2020. The hotel and rooms I used were very clean and the staff were mostly very helpful and courteous (with the exception of one of the Concierges who was borderline rude every time I spoken with him about anything - it was like it was too much effort for him to listen to me). Food was excellent in the Market Place Restaurant and the morning buffet breakfast had plenty of selection to choose from. I would recommend both. Good gym facilities with lots of equipment which was completely empty each time I went to visit. Some negatives were: Do not pay for the upgrade to a premium room/services - this is not worth the money and it is cheaper to buy/add breakfast on your room account. Pool is a plunge pool so don't expect to be swimming any lengths. Finally, make sure that you check your bill very, very carefully. The hotel tried to over charge me nearly 6,500 Mexican Peso (circa £270) for items that I did not have - including 2 sets of laundry plus other items. When I questioned the charges they were removed instantly and without any issues but it really annoys me that some hotels do this regularly as a money making exercise for non native visitors in the hope that they don't notice. I have given The Westin 4 stars because overall the hotel is worth 4 stars but do, as I recommend, double check your bill very carefully to make sure extras have not been added that are not yours.
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Date of stay: February 2020
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Rooms
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Trip type: Traveled on business
Room Tip: Higher rooms have less street noise during the week.
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CircleTheWorld wrote a review Jan 2020
Chicago, Illinois326 contributions102 helpful votes
New business hotel with nice rooms and friendly staff. The hotel sits amidst an office complex, so don’t expect any nightlife. However, the staff and service are great. The hotel restaurant is quite good, and the hotel has a member lounge on the top floor that serves breakfast (thought there are more choices if you take breakfast in the restaurant). I would not stay here as a tourist, because it is far from the main attractions.
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Date of stay: January 2020
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Trip type: Traveled on business
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PRICE RANGE
$109 - $277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin santa fe mexico city hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityÁlvaro Obregón District / Santa Fé
NUMBER OF ROOMS
259
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Frequently Asked Questions about The Westin Santa Fe, Mexico City
Which popular attractions are close to The Westin Santa Fe, Mexico City?
Nearby attractions include Cinépolis VIP Samara (0.1 miles), Samara Shops (0.09 miles), and Parroquia de San Josemaría Escriva (0.2 miles).
What are some of the property amenities at The Westin Santa Fe, Mexico City?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Santa Fe, Mexico City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Santa Fe, Mexico City?
Guests can enjoy a rooftop bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at The Westin Santa Fe, Mexico City?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Santa Fe, Mexico City?
Conveniently located restaurants include Quattro, CúA Culinary Artisans Restaurant, and Restaurante Villa Maria.
Are there opportunities to exercise at The Westin Santa Fe, Mexico City?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Westin Santa Fe, Mexico City have an airport shuttle?
Yes, The Westin Santa Fe, Mexico City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Santa Fe, Mexico City?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Santa Fe, Mexico City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Santa Fe, Mexico City?
The staff speaks multiple languages, including English and Spanish.