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The Westin Santa Fe Mexico City

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The Westin Santa Fe Mexico City
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409 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stay at this hotel every time I go to Mexico City on business, it is conveniently located in Santa Fe, a very nice area. Rooms are comfortable, breakfast buffet is excellent, with local and international options, and service is outstanding. There is a mall close by and a restaurants area next door where you find several very good options... More 

Helpful?
Thank MFRGO
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear Ordonez8797, Thank you for the time to share your experience at The Westin Santa Fe Mexico City. We are glad to be of your preference for your visits to the city and I appreciate your feedback regarding the rooms location. Look forward to welcome you again soon. Warm regards, More 

Palm Harbor, Florida
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 24, 2016 via mobile

The hotel is beautiful, with elegantly designed common areas featuring soaring ceilings, soothing ambient music and tasteful decor. Our room was very comfortable, nothing to complain about really. Right downstairs from the hotel there is also a very delicious Spanish restaurant and other high end eateries. But for the hotel itself, the only thing is... The small pool. And I... More 

Helpful?
Thank ItalianInMotion
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear ItalianInMotion, Thank you for taking the time to share your experience at The Westin Santa Fe Mexico City and your feedback regarding the pool. We are glad to know you enjoyed a heavenly stay and hope to welcome you again if you are in town. Warm regards, More 

Atlanta
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 17, 2016

This is one of the best (if not the best) Westins I have ever stayed at. The property is great, the staff is extremely professional, friendly, welcoming. The food on the lounge is very good and the lounge has beautiful views. Nice gym, nice rooms. This is a great home away from home (I stay here every week when I... More 

Helpful?
Thank NatalieJF43
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear NatalieJF43, Thank you for taking the time to share your experiences at The Westin Santa Fe Mexico City. We are appreciate your preference and feel honored to be your home away from home and look forward to continue making of your stays memorable experiences. Warm regards, More 

Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 17, 2016 via mobile

This hotel meets and exceeds all the standards I expected from a Westin. Very good service, a great spa & gym, very good food the rooms are spacious and modernly decorated, and it really has a heavenly bed! You can walk to Starbucks and other Restaurants and stores.

Helpful?
Thank Miguel B
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear Miguel B, Thank you for sharing your valuable comments regarding your recent stay at The Westin Santa Fe Mexico City and we are glad to know we could exceed your expectations. We look forward to welcome you again and provide you with new experiences. Warm regards, More 

Charlotte, North Carolina
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

I travel to Mexico City a lot for business. Most often my work takes me to Santa Fe and I stay here. The Westin has never let me down, in fact they have set the bar so high no other Mexico City hotel has been able to live up to them. I wish all my business was in Santa Fe.... More 

Helpful?
Thank BookOfTravel
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear BookOfTravel, We appreciate your preference at The Westin Santa Fe Mexico City and we appreciate the time to share your experiences with us. We always work to offer the best quality of service to our guests and your valuable comments show we are on the right track to exceed our guests expectations and provide a personalized service. We look... More 

Philadelphia, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 8, 2016

This review is long overdue. We traveled July 2015, but needed to share our experience. I received a welcome email from Andrea Martinez asking about preferences, dietary restrictions, and reason for our travel. We were surprised with a bottle of Champagne and chocolate covered strawberries for our anniversary. We felt like we were part of the hotel family. I'm familiar... More 

Helpful?
Thank RAlarcon2112
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear RAlarcon2112, We really appreciate the time to share your experience at The Westin Santa Fe Mexico City during your visit last year for your anniversary. We are glad we could make of this special date a memorable experience for you two and we look forward to welcome you again soon. Warm regards, More 

Brazil
Level Contributor
394 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
5 of 5 stars Reviewed May 20, 2016 via mobile

Excellent hotel in Mexico City, I would say top3 in my list here. The Room as super spacious with an excellent bed and working desk and bathroom. The SPG level gives you access to the hotel lounge in the top floor were breakfast is served while you enjoy a great view of Santa Fé. I personally like Polanco more, once... More 

Helpful?
Thank BrazilAca
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear BrazilAca, Thank you for your valuable comments regarding your recent stay at The Westin Santa Fe Mexico City. The fact that we were able to exceed your expectations makes us want to work harder to deliver a better service to all our guests. We look forward to welcome you back again. Warm regards, More 

Cotia
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 18, 2016

This Westin unit is very nice, the hotel itself, accommodations, the disposal of the room, amenities, very clean and new, also the restaurant, is very nice, and regarding the restaurant, my opinion is the staff need to pay more attention in the guests requests, they are not very attentive. There is a small shopping mall in the hotel area, with... More 

Helpful?
Thank Tatiana_Olivieri
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear Tatiana_Olivieri, Thank you for choosing The Westin Santa Fe during your visit to Mexico City. We appreciate your valuable feedback as it helps us improve our service. We look forward to welcome you back soon and provide you with an improved and renewal experience. Warm regards, More 

North Miami Beach
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 15, 2016

Very good hotel. It is well priced and the service is very good. They keep the hotel very clean and the towels and sheets are very nice. The hotel is located in a plaza with very nice restaurants and cafes around so it is a very comfortable place in such a big congested city.

Helpful?
Thank V6783GVmonicas
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear V6783GVmonicas, Thank you for your valuable comments regarding your recent stay at The Westin Santa Fe Mexico City. Knowing that we were able to exceed your expectations motivates us to continue delivering an excellent service to all our guests. We look forward to welcome you again. Warm regards, More 

Mexico City, Mexico
Level Contributor
3 reviews
5 of 5 stars Reviewed May 6, 2016

While a bit removed from the historic center and other main attractions of Mexico City, the comfort, atmosphere and service make this the absolute best place to stay in the area. The rooms are always emaculately clean and the rooftop bar and pool provide breathtaking views of the entire valley. The food in the restaurants is superb and the entire... More 

Helpful?
Thank Todd B
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this review

Dear Todd B, Thank you for choosing The Westin Santa Fe during your recent stay in Mexico City. We appreciate your valuable feedback, it motivates us to continue delivering a service that exceeds the expectations of our guests. He look forward to welcome you back soon and give you a completely new and renewal experience. Warm regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Westin Santa Fe Mexico City

Address: Javier Barros Sierra 540 | Lomas de Santa Fe, Mexico City 01210, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $140 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Santa Fe Mexico City 4.5*
Number of rooms: 259
Reservation Options:
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Also Known As:
The Westin Santa Fe Mexico City Hotel Mexico City
Hotel Style:
#6 Spa Hotel in Mexico City
#8 Business Hotel in Mexico City
#12 Luxury Hotel in Mexico City
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