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JW Marriott Hotel Mexico City

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Traveler (567)
Room & Suite (348)
Dining (71)
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Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Additional information
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Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,222)
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875 results
Traveler rating
612
200
41
14
8
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LanguageEnglish
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612
200
41
14
8
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All reviewsthe executive loungebentley dealershipnational auditoriumchapultepec parkpolanco areagreat hotelwithin walking distanceoutdoor poolconcierge deskanthropology museumbusiness tripbusiness hoteli highly recommend this hotelhotel is locatedhigh floorspecial thankslobby bar
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1 - 5 of 875 reviews
Reviewed 2 days ago via mobile

This hotel was definitely one of the best hotels I have ever stayed in. The location was perfect, the staff was incredibly nice, and I loved every little detail of the decor. If you are a Marriott Gold Member you get access to the executive...More

Thank emilypa
Reviewed 5 days ago

Excellent service, quality, and location. You really can’t go wrong with this hotel. The staff are incredibly helpful. It’s in an fun and safe neighborhood with everything from cultural museums, great restaurants, and fun bars for nightlife. The hotel itself is luxurious and comfortable, good...More

Thank Michael F
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 4 days ago

MichaelF thank you for choosing the JW Marriott Mexico City during your most recent trip we are gald to know that you enjoyed the hotel services, the location and the service from our associates thank you for taking the time to share this experience with...More

Reviewed 6 days ago

We stayed for two nights at the JW Marriott and were very impressed. Considering this is a five star hotel and the prices (below $200 per night), this was a great deal and a great stay. The staff (bellman, reception etc.) was super friendly. They...More

Thank SFLeonce
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 4 days ago

Dear SFLeonce Thank you for taking the time to write a comment from your most recent stay at the JW Marriott Mexico City, We are glad to know that you enjoyed your visit and the service provided for our associates. Thank you for choosing the...More

Reviewed 1 week ago

This hotel is very nice and certainly qualifies as a nice Marriott but its by no means a JW. Overall the hotel is beautiful, especially the lobby and pool areas, and you cant beat the location. If you plan on taking the Metro its a...More

Thank Tripp N
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 1 week ago

Dear guest, thank you for choosing the JW Marriott Mexico City during your most recent trip . We appreciate your comments and feedback, I already shared it within the organization in order to improve even more our service we hope to have the opportunity to...More

Reviewed 1 week ago

The service, the rooms, the Executive Lounge, the Food, it is all excellent. The staff is very attentive, available but also modest and in the background. I had access to the Executive Lounge (19th floor) and there the service and food items were superb. An...More

Thank DutchTX
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 1 week ago

Dear guest thank you for taking the time to share your experience at the JW Marriott Mexico City, we are glad to hear that we could help you to feel better. we hope to see you soon. Thank you for choosing the JW Marriott Mexico...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$184 - $531 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mexico City
#5 Business Hotel in Mexico City
#6 Romantic Hotel in Mexico City
#11 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$184 - $531 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mexico City
#5 Business Hotel in Mexico City
#6 Romantic Hotel in Mexico City
#11 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (567)
Room & Suite (348)
Dining (71)
Pool & Beach (47)
Amenities (11)
Business Center & Event Rooms (8)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
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kathena329
March 12, 2018|
AnswerShow all 2 answers
Response from _analuisaperalta66 | Reviewed this property |
I will phone or send them an email directly just to double check....sometimes it takes a little bit of time to get a confirmation, however shouldn't be no more than 12 hrs Phone: +52 55 5999 0000 JW Marriott hotel Mexico... More
0
Votes
spinnerex
February 14, 2018|
Answer
Response from Sebastián B | Reviewed this property |
Yes, not included. I agree with you. I got WiFi because I am silver rewards.
0
Votes
westermannana
February 10, 2018|
AnswerShow all 2 answers
Response from Notsag | Reviewed this property |
Yes. Absolutely. The cars are right outside. Uber is also a good option, When going from hotel to airport give yourself PLENTY of lead time.If you leave from the hotel to the airport it can be a 1.25 hour drive. Mexico... More
0
Votes
Room Tips
"Most room seem to have a good view regardless of the side you stay."
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"Most of the rooms have a city view as the U-shape layout of the hotel has a hallway looking to the park."
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"Don't accept a room on the third floor; they're very noisy."
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"high floors offer great city views..."
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