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JW Marriott Hotel Mexico City

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Andres Bello 29, Mexico City 11560, Mexico
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879 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Santiago, Chile
Level Contributor
135 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed yesterday NEW

There’s a sense of opulence and grandeur upon entering the hotel. The towering, gleaming lobby with resplendent furnishings, the formally clad staff in black and white, and the privileged location in Mexico City’s Polanco district, all elevate the property above the typical Marriott. The tone is definitively formal and caters to business elite. What it exudes in elegance and class,... More 

Helpful?
2 Thank scl44
07960
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

JW in Polanco is an excellent business hotel in one of the nicest sections of Mexico City. Check in was a breeze and the women at the desk were cheerful and helpful. The Lobby Bar had excellent drinks and the gym facility was one of the better ones I have come across. I would reccomend this hotel for both business... More 

Helpful?
Thank Johnnyc1962
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Shout out Pamela, Jerry Brown, and Herlynda for making our stay a memorable one. They have accommodated everything we've ask. This is my second stay at this hotel and the service is impeccable. Being a platinum elite sure does have its benefits. Their Lounge is staffed with great people like David and Miguel for being attentive. Muchos Gracias!

Helpful?
Thank Iamwashington8
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for taking the time to write a comment from your most recent stay at the JW Marriott Mexico City. We will pass your kind comments to our associates, I’m sure they will be very happy to hear them. Thank you for being a Marriott elite member and choosing the JW Marriott Mexico City and we hope... More 

Colorado Springs, CO
Level Contributor
220 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago

THis hotel is in a great location with numerous restaurants within walking distance as well as across the street from the National Auditorium. Views from the hotel are amazing. Service at this location was what you expect from a JW Marriott. They were attentive and helpful at every turn. The pool was nice to lounge by. It would have been... More 

Helpful?
Thank COCowboy
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you again for taking the time to write a comment and share your experience at the JW Marriott Mexico City. We are happy to know that you enjoy our rooms and facilities during your stay, especially the outdoor pool, one of a kind in this area with the best view of the city. Thanks again for choosing... More 

Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I didn't expect much before coming to this hotel. However upon walking into the hotel lobby, I knew this was going to a great experience. The hotel is very clean and neat. Cozy decoration yet high-end. The room we stayed at was a corner suite, very spacious and with a stunning view of the park facing the gigantic Mexican flag.... More 

Helpful?
Thank Ruizhi L
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for choosing the JW Marriott Mexico City during your most recent visit to the city. We are glad to know that we could surprise you and exceed your expectations; certainly one day is not enough to enjoy all the different facilities of the hotel such as the Restaurant Xanat, the outdoor pool with the best view... More 

Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

JW Marriot in Polancos is an excellent hotel for business. Centrally located and convenient to shops and restaurants in the area Just outside the lobby there is Brasserie Lipp and French bistro with very good selections and the convenience to charge the bill to the hotel room. The hotel staff is very attentive and friendly, specially at the front desk... More 

Helpful?
Thank alt2033
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for write a comment of the JW Marriott Mexico City from your most recent trip. Did you have the opportunity to enjoy the Xanat Restaurant, or the pool at the seven floor terrace? They are great, do not forget visit them the next time you stay with us. Thanks again for choosing the JW Marriott Mexico... More 

New York
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a great hotel for business or pleasure trip. Staff is great taking care of all the details. There is an executive lounge at the 19th floor, the staff can't be better, accommodating Avery single request. The bedroom has everything needed and is very comfortable Many places like museums, parks and restaurants are within walking distance

Helpful?
Thank mascabron
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for choosing the JW Marriott Mexico City and share your experience with other travelers. We are glad to know that we were able to help you to create a memorable experience during your trip, we wish we could see you very soon whenever you have the chance to come back to Mexico City. Thanks again for... More 

London, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The team at the hotel were very helpful and efficient. Great pick up service from the Airport to the hotel. The facilities at the Hotel are very good. Nice gym/ pool. You should consider including the business/exec floors - great staff in the lounge and good choice of food. The location is very convenient for sight seeing and exploring Mexico... More 

Helpful?
Thank Jolyon B
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Jolyon, Thank you for choosing the JW Marriott Mexico City for your most recent trip to the city. We are glad to know that you enjoyed the hotel, as you mention our executive lounge has the best service in the city with a great view of the city and a very good selection of food. Thank you for share... More 

Houston, Texas, United States
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have had four days of lovely breakfasts that are fresh, healthy, and delicious. Serving us in the executive suite dining room were Janet and Miguel. What pleasant and helpful servers! David is also on top of pampering us at tea and dinner! What a treat! The JW Marriott in Mexico City is excellent value for the service and quality... More 

Helpful?
Thank HoustonRI
Rio de Janeiro, RJ
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location in Polanco with tons of restaurant options. Usual JW Marriott quality and attention from staff but hotel clearly requires modernization of the rooms. Great pool with good gym facing Auditorio Nacional landscape - very good atmosphere. Taxis : hotel special cars are very expensive although obviously safe with very polite drivers - you need to pay special attention... More 

Helpful?
Thank leonardov221
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about JW Marriott Hotel Mexico City

Address: Andres Bello 29, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $208 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Mexico City 4.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Marriott Mexico City
Mexico City Marriott
JW Marriott Hotel Mexico City
Hotel Style:
#2 Family Hotel in Mexico City
#2 Spa Hotel in Mexico City
#4 Luxury Hotel in Mexico City
#5 Business Hotel in Mexico City
#6 Romantic Hotel in Mexico City
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