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JW Marriott Hotel Mexico City

Calle Andres Bello 29, Mexico City 11560 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (728)
Room & Suite (310)
Dining (77)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Mexico City
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#24 of 414 hotels in Mexico City
Travelers' Choice
GreenLeaders GreenPartner
Discover luxury at JW Marriott Hotel Mexico City. We offer unparalleled accommodations and an extraordinary location at our Mexico City hotel situated in the heart of the Polanco District, near dynamic destinations including National Museum of Anthropology and National Auditorium.
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Full view
Property amenities
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Paid wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Full body massage
Baggage storage
Non-smoking hotel
Butler service
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Great View
Hotel links
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Full view
100Great for walkers
Grade: 100 out of 100
150Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
1,403Reviews26Q+A100Room tips
Traveler rating
  • 1,000
  • 310
  • 60
  • 18
  • 15
Time of year
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Popular mentions
John H wrote a review Sep 2020
North Salt Lake, Utah53 contributions26 helpful votes
Came down to visit the city with some friends and we ended up staying here. One of the nicest hotels I’ve ever stayed at in an absolutely incredible location. You are very close to great restaurants, great shopping, a huge park for sight seeing, and it is in the safest area of El D.F. The pool is incredible with awesome views of the city. The staff was super helpful. If I ever make it back here this is where I will be staying again.
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Date of stay: January 2020Trip type: Traveled with friends
1 Helpful vote
Response from Mariana Pineda, Guest Services / Front Office at JW Marriott Hotel Mexico City
Responded Sep 14, 2020
Dear Jwhaddock Thank you for choosing JW Marriott Mexico City! We are happy that you had a wonderful time, took advantage of the great location that provides the hotel and the staff exceeded your expectations. We look forward to seeing you soon! Mariana Pineda Customer Service
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SmithBride wrote a review May 2020
Toronto, Canada12 contributions7 helpful votes
Great in all aspects. Location, price, breakfast buffe was amazing, pool, sauna, service and any help required. Rooms are average for price paid but would Definitely recommend and would happily stay here again.
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Date of stay: February 2020Trip type: Traveled as a couple
Kesha wrote a review Apr 2020
Mumbai, India278 contributions84 helpful votes
Whenever I visit this place I take my Steel in this hotel it's amazing very good photo you are a very nice the staff were your is very helpful I highly recommend this hotel I give a big Thumbs up to this hotel .
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Date of stay: April 2020Trip type: Traveled with family
REMReviews wrote a review Mar 2020
New York City, New York68 contributions19 helpful votes
Terrific, accomodating, attentive staff. Rooms are a little tired, but nice, comfortable. Across the street from the National Auditorium, a 10-15 minute walk from the Museum of Anthropology in one direction and Polanco nightlife in the other, parks all around.
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Date of stay: March 2020Trip type: Traveled as a couple
Anver Q wrote a review Mar 2020
Swindon, United Kingdom226 contributions64 helpful votes
Check in at the hotel was at 05:30 hrs after an overnight flight from London. I arrived with a large suitcase, a large bag and a briefcase. Nobody at the front of the hotel offered to help take them into the hotel. Check-in was quick and easy. The room was very well appointed. It was quiet, comfortable, clean and functional. The breakfast selection was very good as was the service in the restaurant. The coffee shop just off from the reception area was good and the Starbucks coffee was good. The lobby area was clean and comfortable as were the lobby bathrooms. On checking out, once again nobody offered to help with my luggage - indeed the concierge people just watched. At reception I asked if they could look after my luggage while I went for breakfast. They told me I had to take my luggage to the concierge - they did not ask the concierge to come and collect them nor did the concierge people come to assist as I went towards them. It is a shame that such a nice hotel can be spoiled by a lack of attention to customer service.
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Date of stay: March 2020Trip type: Traveled on business
1 Helpful vote
$214 - $716 (Based on Average Rates for a Standard Room)
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MexicoCentral Mexico and Gulf CoastMexico CityMiguel Hidalgo / Polanco
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Frequently Asked Questions about JW Marriott Hotel Mexico City
Which popular attractions are close to JW Marriott Hotel Mexico City?
Nearby attractions include Auditorio Nacional (0.1 miles), Lago del Bosque de Chapultepec (0.1 miles), and Parque Zoologico de Chapultepec (0.2 miles).
What are some of the property amenities at JW Marriott Hotel Mexico City?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at JW Marriott Hotel Mexico City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Hotel Mexico City?
Yes, parking is available to guests.
What are some restaurants close to JW Marriott Hotel Mexico City?
Conveniently located restaurants include Agua y Sal Cebichería, Casa Portuguesa, and Alfredo Di Roma.
Are there opportunities to exercise at JW Marriott Hotel Mexico City?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does JW Marriott Hotel Mexico City have an airport shuttle?
Yes, JW Marriott Hotel Mexico City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Mexico City?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Mexico City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to JW Marriott Hotel Mexico City?
Many travelers enjoy visiting Historic Center (Centro Historico) (3.6 miles), National Palace (Palacio Nacional) (4.2 miles), and Metropolitan Cathedral (Catedral Metropolitana) (3.7 miles).
Does JW Marriott Hotel Mexico City have any great views?
Yes, guests often enjoy the park view available here.