We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

JW Marriott Hotel Mexico City

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
JW Marriott Hotel Mexico City
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

982 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 700: English reviews
Washington DC, District of Columbia
Reviewed 2 days ago NEW

We stayed here over Christmas vacation with our teenage sons. We had 2 rooms. My husband is Platinum Marriott member and they upgraded our room to a Corner Parkview Suite. The room was lovely with floor to ceiling windows running almost the entire length of the room with spectacular views overlooking the city, even windows in the shower! The location...

 Report
Helpful?
Thank Decormom
Reviewed 3 days ago NEW

I was very surprised about the service in the Hotel. I am not used to have this great service in Marriott Hotels. The location of the hotel is perfect. I had to the possibility to access the lounge part of the hotel - this was the best service ever. Pool is great and very clean.

 Report
Helpful?
Thank Marc R
New York City, New York
Reviewed 4 days ago NEW

We recently spent a couple of nights (1 night in Dec and 1 night in Jan) at the JWM over the holidays and had a wonderful experience. We stayed in the Master suite which was very spacious, modern and comfortable. We had access to the executive lounge which was way above the normal Marriott standard. The staff are very friendly...

 Report
Helpful?
Thank exploringtheglobe
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, thank you for taking the time to write a comment from your most recent saty at the JW Marriott Mexico City, we are happy to hear that we were able to help you to have a memorable experience. thank you for choosing the JW Marriott Mexico City and we hope to see you again very soon sincerely Francisco...

Reviewed 1 week ago

The hotel is located in a great part of town, close to the National Museum of Archeology and Chapultepec Castle. We stayed in a corner park view suite which provided a larger room and bathroom. We had access to the executive lounge which was well stocked and serviced. It is a clean hotel and the service provided is excellent throughout...

 Report
Helpful?
Thank SwamiCal
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, thank you for choosing the JW Marriott during your most recent trip. The corners suites have one of the best views of the city and the executive lounge have the best service also with a great view, i am glad to know that you enjoyed both. please comeback soon to enjoy our restaurant Xanat or maybe some room...

Missouri City, Texas
Reviewed 2 weeks ago

I followed my own advice from my visit in July and stayed in a room as high as possible.. moving from the 12th floor to the 20th floor. Glad I did, a bit further removed from all the excitement outside so I could get a better night sleep! Everything about my stay was excellent - Very welcoming front desk, friendly...

 Report
Helpful?
Thank EGRap
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for taking the time to write a comment of the JW Marriott Mexico City, It is great to know that you have a better experience during this occasion in our hotel, we always try to satisfy all our guest and we always take in consideration their feedback. Thank you for choosing the JW Marriott Mexico city...

Cranbury, New Jersey
Reviewed 2 weeks ago via mobile

The hotel is beautiful. In a great location with a nice pool. I really enjoyed my stay including the hotel restaurant-excellent! Until my final evening -when a family was in the next room and I felt as though their crying baby was in the room with me. It was really surprising given the quality of the hotel-perhaps the baby was...

 Report
Helpful?
Thank candjhamer
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, thank you for taking the time to write a comment from your most recent stay at the JW Marriott Mexico City. I am sorry to hear that your last night at the hotel wasn't a good one because of the baby crying. please comeback soon, it will be a pleasure to have you back here, and we will...

Washington, DC
Reviewed 2 weeks ago

We spent 5 nights in the JWM over the holidays and loved every minute of it. The room was spacious and the bed was comfortable. Our view out over the park was beautiful, and constantly changing. And the location in the Polonco neighborhood is perfect. There are plenty of great restaurants and cafes within just a couple of blocks of...

 Report
Helpful?
Thank cameraman612
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, thank you for choosing the JW Marriott Mexico City, We are glad to know that you enjoyed the hotel and the attraction of Polanco area. thank you for your feedback I already shared within the organization in order to improve our service thank you for taking the time to share your experience and we hope to see you...

Reviewed 2 weeks ago

First, I just want to thank the staff at this hotel. I took my elderly parents (80+ years) with me, worried about how they would be accommodated. The hotel had no problem allowing us to use their wheelchairs, step ladder, and getting us into adjoining rooms. I personally want to thank the room attendants, Micheala and Marcela, for coming by...

 Report
Helpful?
Thank Marie G
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Marie, than you for taking the time to share your experience at the JW Marriott Mexico City, it is always great when we hear that our staff could help our guest to have a memorable experience, I will share your comments with them I m sure they will be very happy to hear them. i hope that you can...

Long Beach, California
Reviewed 2 weeks ago

This luxurious hotel has outstanding staff and amenities. Everyone made us feel welcome and staff at all levels was helpful and friendly. The concierge even managed to book us a table at one of the best and most difficult to book restaurants in the city. The rooms are spacious, stylish and comfortable. The large bathroom meant we had plenty of...

 Report
Helpful?
Thank SeaStars
Francisco C, Manager at JW Marriott Hotel Mexico City, responded to this review

Dear Guest, Thank you for choosing the JW Marriott Mexico City during your most recent trip. We are very happy to know that Miguel and David helped you to have a memorable stay with us, they truly exemplify what all our associates try to do for all our guest. We are glad to know that you will choose us the...

Venice, CA
Reviewed 3 weeks ago via mobile

We stayed here only one night on a layover en route to Santiago. We wish we had more time to enjoy the hotel. Comfortable hotel with friendly staff. Nice neighborhood, centrally located. clean and cozy room.

 Report
Helpful?
Thank Jack L
Questions? Get answers from hotel staff and past guests. Ask a question

810 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (406)
Viewed
View from Room (39)
Viewed
Hotel & Grounds (75)
Viewed
Pool/Beach Area (30)
Viewed
Room/Suite (63)
Viewed
Bathroom (13)
Viewed
Dining (28)
Viewed
Business Center/Function Rooms (4)
Viewed
Other (154)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (211)
Viewed
Amenities (11)
Viewed
Corner Suite (28)
Viewed
Executive Suite (42)
Viewed
Jr Suite (29)
Viewed
Pool (10)
Viewed
Dining (29)
Viewed
Standard Double (30)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (193)
Viewed
Room/Suite (69)
Viewed
Dining (13)
Viewed
Hotel & Grounds (48)
Viewed
Business Center/Function Rooms (28)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (6)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Mexico City hotels
Polanco
Hyatt Regency Mexico City
Hyatt Regency Mexico City
#9 of 303 in Mexico City
1,590 reviews
The St. Regis Mexico City
#6 of 303 in Mexico City
857 reviews
Polanco
Las Alcobas Mexico DF
Las Alcobas Mexico DF
#1 of 303 in Mexico City
599 reviews
Show Prices
Show Prices
Show Prices
Reforma / Zona Rosa
Four Seasons Mexico City
Four Seasons Mexico City
#11 of 303 in Mexico City
1,111 reviews
Polanco
InterContinental Presidente Mexico City
Polanco
W Mexico City
W Mexico City
#27 of 303 in Mexico City
837 reviews
Show Prices
Show Prices
Show Prices

Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about JW Marriott Hotel Mexico City

Address: Andres Bello 29 | Polanco Mexico City Distrito Federal 11560 Mexico, Mexico City, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $188 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Mexico City 4.5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Hotels.com, Cheap Tickets, Priceline, Travelocity and Jetsetter so you can book your JW Marriott Hotel Mexico City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Marriott Mexico City
Mexico City Marriott
JW Marriott Hotel Mexico City
Hotel Style:
#2 Family Hotel in Mexico City
#3 Spa Hotel in Mexico City
#5 Luxury Hotel in Mexico City
#5 Business Hotel in Mexico City
#6 Romantic Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Hotel Mexico City staff and other travelers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from JW Marriott Hotel Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner parkview suite has floor to ceiling windows running almost the entire length of room with spectacular views!”
 of 5 bubbles Decormom, 2 days ago | Read review
“Stay as high up as possible”
 of 5 bubbles EGRap, 2 weeks ago | Read review
“Ask for a room that faces the front of the hotel and has a view of the park.”
 of 5 bubbles cameraman612, 2 weeks ago | Read review
“Ask for a room facing the pool and the Auditorio Nacional”
  • Lovely gift from the staff
  • Decorations as provided by the staff
 of 5 bubbles 561marieg, 2 weeks ago | Read review
“Room with Park View offers excellent view of National Auditorium and Military Field”
 of 5 bubbles SeaStars, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay