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Zocalo Central

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Zocalo Central
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1,078 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Was my second time staying at Zocalo Central and again I'm beyond happy with everything about this hotel location A++ restaurant A++ and the service by the entire staff A+++ Alejandra was absolutely fantastic thank u soo very much for making it soo easy for us to want to come back and visit you guys again and again. Absolutely love... More 

Helpful?
Thank Kristy G
Houston, Texas
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Tania, Mari,and Eduardo ! They Book Our Flight Back every time We stay . They Pamper us with their Excellent, and Experience Services. Make Our came back Home so easy Luis Miguel Always there to get the best Taxi and Secure Service. Sergio The Valet Parking Excelente !! Highly Secure and Best Place In Zocalo Area.

Helpful?
Thank Maria A
Palermo, Italy
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've been for 4 nights in July and I must say it's been a very good experience. The breakfasts are delicious as the restaurant and the room fery confortable. the 5 stars anyway has been gained for the availability and the simpaty of the staff that helped us a lot to find a way to reach Oaxaca and to rebook... More 

Helpful?
Thank benga69
Los Angeles, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I really enjoyed staying at this hotel. My room was very comfortable, clean, and well decorated, and I greatly appreciated the free bottled water (both in my room and in the hallway). The employees were consistently very friendly and helpful, especially José Luis and Zuriel. There can be some noise at night coming from the Zocalo, but it didn't bother... More 

Helpful?
Thank Michael G
Washington DC, District of Columbia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We spent three nights at Zocolo Central in August 2016 and were delighted with our stay. The staff is incredibly friendly and eager to help, and we also really appreciated that they provide as much free bottled water as you need. The rooms are small but comfortable, with good WiFi. Beds and shower are slightly small but the beauty of... More 

Helpful?
Thank C P
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear guest, Thanks for sharing your experience with us. We are glad to know that our hotel was to your complete liking, and also that our location benefited your trip. We strive to provide the best service centered on our guest. Regarding the size of our rooms, we feature different room options if you wish, on your next visit contact... More 

San Pedro, Belize
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

First the accommodations . Cozy and perfect for a relaxing getaway. Service is where they excel. Super friendly staff that are helpful and accommodating. It is in a perfect location with an amazing restaurant with the best views in city. This is the second time we are here and will come back again.

Helpful?
Thank Greg P
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Greg, Thanks for your kind comments. It is good to know that our personal provided you with a quality service and that you enjoyed our facilities and convenient location. Our goal is to provide the best service centered on our guests. Also, thank you for visiting our restaurant Balcón del Zócalo, the best place to enjoy an amazing view... More 

Rome, Italy
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We truly liked this hotel, very nice room, clean, not so expensive and the unforgettable dinner on the roof with a night view of the city. It is also very close to the subway and about 15/20 minutes from the airport (by taxi). Strongly suggested!

Helpful?
Thank Gaetano D
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Gaetano, Thanks for sharing your experience. It’s good to know that you had a great stay with us thanks to our facilities and our location. Also, thank you for visiting our restaurant Balcón del Zócalo, the best way to enjoy the delicious Mexican gourmet food campaigned with a wonderful view of the Zócalo square. Regards, Vladimir Mayllen More 

1 review
5 of 5 stars Reviewed 1 week ago

The Hotel Concierge (Hari and Tania) was the best ever that we have experienced taking care of every travel detail that we required - making sure that our tours that we had booked even externally had arrived to picked us up on time . This is comparing with hotels in 72 other countries that we have travelled. Mexico City and... More 

Helpful?
Thank Jeff C
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Jeff, Thank you very much for sharing your great experience with us. We are very proud that our staff provided you with an amazing service during your stay, especially Hari and Tania, they will be happy to read your comment. Our goal is to provide the best service centered on you. It will be a pleasure to welcome you... More 

Dallas, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great staff, wonderful service. Food at the restaurant was superior. The concierge Hari and others identified a driver for us--obtained tickets for the Folkloric and then during a time of crisis--Mega March Monday when street was blocked off by police- helped us reach our driver with luggage and catch our flight on time. Our room was corner overlooking Zocalo and... More 

Helpful?
Thank rene m
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Rene, Thanks for sharing your fantastic experience with us. We are very glad that our staff provided you with a great service. It´s nice to know that your room with an amazing view and our favorable location contributed to create an excellent experience for you. We look forward your next visit. Thanks for your preference! Vladimir Mayllen More 

Orlando, Florida
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had high hopes for this hotel for my brief stay in MX City. The team at the hotel managed to exceed all my high expectations. The staff here are incredible - they are extremely guest-focused and every member of the staff I met wanted to provide a concierge-level of service and are capable of providing assistance in english or... More 

Helpful?
Thank 6008MATTandSARAH
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Guest, We truly appreciate your good comments. We are happy to know that our staff was very kind and helpful during your stay. Also, we are glad that your enjoyed the comfort of our facilities and our awesome view. Our goal is to offer the best service centered on our guests. Thanks for your preference and come back soon!... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro Historico

Neighborhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover a peaceful oasis in the heart of Mexico City's celebrated Plaza de la Constitucion (or the Zocalo, as it's often called).Zocalo Central Hotel expertly blends traditional splendor with modern comfort and unforgettable city vistas, creating a hotel experience that will delight and inspire both business and leisure travelers. Housed within a charming1890's-era building, our hotel offers 105 lovingly refurbished rooms and suites, some of which provide wonderful views of the plaza. Allow our caring hotel staff to pamper you with a range of fabulous services, and take advantage of excellent amenities. Of course, no visit to our hotel is complete without a trip to ourroof top restaurant, Restaurante Balcon del Zocalo. Our elegant restaurant terrace overlooks the world-famous Zocalo; it's a popular spot for both hotel visitors and city residents. Last but not least, our central location in the heart of MexicoCity's most important square makes it easy for you to discover all of the wonderful attractions that the city has to offer. Our hotel is eight miles to the Mexico City International Airport, and we're within walking distance of many shops and restaurants such as The "Casa Churra". Our hotel Concierge is available any time, day or night, to answer your questions or to provide suggestions for things to do and see. Treat yourself to a hotel stay that you won't soon forget, in a city that will capture your imagination. We look forward to welcoming you to Zocalo Central Hotel. ... more   less 

Additional Information about Zocalo Central

Address: Avenida Cinco De Mayo 61, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: $91 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Zocalo Central 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City
Hotel Style:
#13 Romantic Hotel in Mexico City
#15 Family Hotel in Mexico City
#32 Business Hotel in Mexico City
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