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Zocalo Central

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Zocalo Central
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1,109 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed just 3 nights at this wonderful hotel and wished we could have stayed longer. It seems like a small boutique hotel. The staff were wonderful - very friendly and welcoming. We would especially like to thank the concierge Hari who was very helpful to us. As we speak no Spanish, we were unable to finalise... More 

Helpful?
Thank kerry q
San Diego, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the second time my wife and I visit Mexico City and stay at this hotel. This second time my wife and I took my parents (their first time) and we absolutely loved our time here. The hotel is affordable and it is close to everything, restaurants, zocalo, cathedral, bellas artes, etc. The staff was very helpful with anything... More 

Helpful?
Thank Jaime_L0pez
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Jaime, Thanks for sharing your kind comments with us! We are pleased to read that you had a great time at Zócalo Central, enjoying our services, facilities and the surroundings of our hotel. We love to know that Sergio and Alejandra made an extra effort to make a better experience out of your trip, they will appreciate your comments.... More 

Santa Clara, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

I would definitely recommend this hotel for women travelling alone. I was on a business trip in the San Jose Insurgentes area and wanted to stay closer to the airport and near some cultural sites on my final night in Mexico City. This hotel was a perfect place to end my stay! I arrived at 6:30 pm on a Friday... More 

Helpful?
Thank denise4082016
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Denise, We are delighted to read about your experience at Zócalo Central. It is a pleasure for us to welcome our guests with amenities and the best service provided by our team. Also, we love to read that you admired the great view to the Zócalo from your room. We appreciate your visit to Balcón del Zócalo! We hope... More 

Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Landed in MexicoDF we where waited by a airport shuttle service driver from the hotel. Once at the hotel we had a warm welcome just like in any 4/5star the doorman took our bags and another receptionist offer us a welcome drink. We had a super nice totally new renovated room and the assistant told us the entire 1st floor... More 

Helpful?
Thank Rubin V
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Rubin, We are so pleased to receive your kind comments. It´s an honor for us to know that our location, services and amenities met your expectations and contributed to create a wonderful experience of your trip to Mexico City. At Zócalo Central we strive to maintain our hotel in excellent conditions for the complete well-being of our guests at... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is just steps away from the Zocalo / Square which makes it the perfect location. The service is five star and the staff goes above and beyond to see that your stay is perfect. The restaurant upstairs is my favorite in the city for breakfast, and the dinner is also top notch. For the all round experience, this... More 

Helpful?
Thank Marietta C
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Marietta, Thanks for sharing your experience with us. It´s nice to know that our location was a plus for your visit to Mexico City. Also, we appreciate to read that our staff was kind to you. Our main goal is to provide the best service centered on our guests. In addition, thanks for visiting Balcón del Zócalo! The best... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

It's not ultra luxury but it's very, very clean and comfortable. The location is great -- right next to Zocalo square and the Centro Historico. But the best aspect is the staff -- friendly, helpful, and patient. The best kind of care you want to have at a hotel. The concierge and his department in particular went out of his/their... More 

Helpful?
Thank Liska O
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Liska, Thanks for your comments. It’s great that you enjoyed our location and the nearness to the main square of Mexico City. Also, it´s nice to read that our staff provided you with an excellent service. Our main goal is to provide the best service centered on our guests. Thanks for visiting our hotel. Come back soon! Vladimir Mayllen More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful time all around. My room was small but very clean and nicely furnished in traditional Mexican style. The restaurant is a gem located on the balcony with a retractable roof and looking over the cathedral and Zocalo. The food is truly delicious and when I ask that my order come without onion rings because I am gluten intolerant the... More 

Helpful?
1 Thank Laurence M
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Laurence, Thanks for sharing your comments. We love to read that you had a wonderful experience with us. Thanks for appreciating our décor, it´s a combination of Mexican culture and a touch of freshness where our guests can enjoy the Mexican essence inside the hotel. In addition, we are very happy to read that you loved the exquisite gluten-free... More 

Houston, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I am very happy with the service, price and location of this hotel. The service was excellent Eduardo, Zuriel, Hari, and Sergio help us in every way they could. Extra coffee, umbrellas, directions, purchasing tickets to El ballet Folklórico, and even getting bikes ready to ride around Zocalo. Which was fun :) Now location was perfect! You are literally in... More 

Helpful?
Thank Mariah F
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Mariah, Thanks for your candid comments! We are pleased to read that our team provided you with a kind service, specially Eduardo, Zuriel, Hari and Sergio, who will be thankful for your comments. Also, we appreciate that our amenities and location contributed to create a great experience during your trip. We love to read that you felt safe and... More 

Bognor Regis, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous hotel, centrally placed and excellent service. From the moment we arrived (chilled face towel and hibiscus juice offered) we were made to feel very welcome. The level of English is excellent and the staff were attentive, polite and professional. We ate mostly in the superb restaurant with its stunning views over the central square. Great menu, pricey but top... More 

Helpful?
Thank NickWhite677
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear NickWhite677, Thanks for sharing your candid comments. It´s a joy for us to know that our location, restaurant and overall our staff created a great experience of your visit to Mexico City. We strive everyday to give our guests a professional and personalized service for your comfort. Thanks for recommending us! Regards, Vladimir Mayllen More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed one night in this hotel. Upon arrival we received a complimentary drink which was good! The room was small but I only booked a double bed since we were there for one night so it was fine. It was very clean & nice! The hotel provided free unlimited water and apples which was nice! The... More 

Helpful?
Thank Alisha R
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Alisha, Thanks for sharing your experience with us. We are very glad to know that your stay at our hotel was splendid and that our staff provided you with an excellent service. We strive to keep our facilities in excellent conditions in order to offer unique moments for our guests. Also, thanks for visiting Balcón del Zócalo, we are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro Historico

Neighborhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover a peaceful oasis in the heart of Mexico City's celebrated Plaza de la Constitucion (or the Zocalo, as it's often called).Zocalo Central Hotel expertly blends traditional splendor with modern comfort and unforgettable city vistas, creating a hotel experience that will delight and inspire both business and leisure travelers. Housed within a charming1890's-era building, our hotel offers 105 lovingly refurbished rooms and suites, some of which provide wonderful views of the plaza. Allow our caring hotel staff to pamper you with a range of fabulous services, and take advantage of excellent amenities. Of course, no visit to our hotel is complete without a trip to ourroof top restaurant, Restaurante Balcon del Zocalo. Our elegant restaurant terrace overlooks the world-famous Zocalo; it's a popular spot for both hotel visitors and city residents. Last but not least, our central location in the heart of MexicoCity's most important square makes it easy for you to discover all of the wonderful attractions that the city has to offer. Our hotel is eight miles to the Mexico City International Airport, and we're within walking distance of many shops and restaurants such as The "Casa Churra". Our hotel Concierge is available any time, day or night, to answer your questions or to provide suggestions for things to do and see. Treat yourself to a hotel stay that you won't soon forget, in a city that will capture your imagination. We look forward to welcoming you to Zocalo Central Hotel. ... more   less 

Additional Information about Zocalo Central

Address: Avenida Cinco De Mayo 61, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: $96 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Zocalo Central 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City
Hotel Style:
#13 Romantic Hotel in Mexico City
#15 Family Hotel in Mexico City
#32 Business Hotel in Mexico City
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