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Galeria Plaza Reforma

Hotels.com$120*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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1,026 Reviews from our TripAdvisor Community

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Showing 418: English reviews
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Philadelphia, Pennsylvania
Reviewed 4 days ago NEW

My 2nd stay here. It's a distance from my business in Polanco and Santa Fe but worth it for the lower price of a hotel room vs. similar quality closer. I will stay here again. Staff is attentive and very friendly. Restaurants and bar are nice.

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Helpful?
Thank DGS-Verona
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this review

Thank you for your kind words, we are more than glad to know that you have enjoyed our service and location; we hope to see you soon again! Regards!

Dubbo, Australia
Reviewed 6 days ago NEW

Facilities both within and outside the room were very good. Staff were polite efficient and helpful. All staff seem to have good spoken English. Great buffet breakfast. Easy walking distance to many eateries, Money Exchanges and shops.

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Helpful?
Thank Brian C
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this review

Thank you very much for your kind review dear guest! It is a pleasure to serve you and hope that we will have the honor of another visit soon!

Reviewed 6 days ago NEWvia mobile

Apart from the great time I had during my stay in Mexico, it was extra memorable because of the outstanding customer service I was offered by Ilse, who was working at the Brizas Business Club. Her outstanding attention to detail made my stay all the better, and allowed for this hotel to recieve the rating it does, among other things....

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Helpful?
2Thank Javier E
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this review

Thank you for staying with us. We are glad to know you have had a memorable time at our hotel. We have informed to Ilse your kind comments! We hope that we will have the honor of another visit soon!

Vancouver, Canada
Reviewed 6 days ago NEW

Hotel staff were amazing and were very helpful. Location was easy walking distance to the beautiful Chapultepec park, the Castillo de Chapultepec and the zoo. The Historic Center was 4.5k away, a short taxi or bus ride.

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Helpful?
Thank B4293XIphilipc
Gabriela G, Asistente de Gerencia General at Galeria Plaza Reforma, responded to this review

Thanks for staying with us. We work hard to make our guests happy and we appreciate your feedback! We hope to see you soon.

London, United Kingdom
Reviewed 1 week ago NEW

Overall it was a great hotel. - Location was perfect and the amenities were clean and in good order; the staff were very friendly and helpful too. The only thing i did not enjoy was the food i ordered from the rooms service but there are plenty of options to eat and drink around there.

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Helpful?
Thank RafaGarciaUK
Gabriela G, Asistente de Gerencia General at Galeria Plaza Reforma, responded to this review

We are glad to know you had a good time at our hotel. we extend In advance a sincere apology and we ask you to help us with your comments in order to correct any fault we have incurred during your stay in our room service area. We will contact you directly. Regards!

Salt Lake City, Utah
Reviewed 1 week ago via mobile

Nice hotel with good air conditioning, remodeled bathroom, and comfortable bed. Staff was extremely accommodating and kind. We requested a late check-out and were able to keep our room until 4pm on our departure day. Definitely recommend for your visit to Mexico City!

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Helpful?
Thank backpackback
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this review

Thank you for staying with us. We are glad to know you have had a good time at our hotel. we appreciate your kind comments! We hope that we will have the honor of another visit soon!

Tokyo, Japan
Reviewed 1 week ago

I feel confortable staying in this hotel. I'll use this hotel on next visit Mexico. Thanks a lot! But, if possible, it need to improve that wifi connection speed feels a little bit slow for 4G connection.

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Helpful?
Thank yagim2017
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this review

Thank you for staying with us. We are glad to know you have had a good time at our hotel. We hope that we will have the honor of another visit soon!

Cancun, Mexico
Reviewed 1 week ago

Recently stayed for a long weekend at the Galeria Plaza Reforma on the Executive Business Floor...very spacious room with great views. Good location and quiet. The staff in the Brisas Lounge were very friendly and helpful. Great amenities, good breakfast, very much enjoyed the free drinks and snacks in the afternoon before heading out to dinner. The rooftop pool and...

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Helpful?
Thank casarrubias2016
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this review

Thank you for your kind words, we are more than glad to know that you have enjoyed our service and location; we hope to see you soon again! Regards!

Seattle
Reviewed 1 week ago

The hotel is very close to a lot of restaurants and shopping with a great business lounge level that has light breakfast and evening snacks. The front desk team and concierge staff were very friendly and accommodating to requests. The food options in the business lounge were minimal but enough for a continental style breakfast.

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Helpful?
Thank daninsea
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this review

Thank you very much for your kind review dear guest! It is a pleasure to serve you and hope that we will have the honor of another visit soon!

Reviewed 2 weeks ago

The street is in bad shape, a lot pot holes, the people from the parking want to charge me even I told them that the parking is all included, carpets smells, all rooms, a lot noise from the front construction, the hotel I rating only 3 starts, needs improvements.....

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Helpful?
Thank jorgecB1909PT
Gabriela G, General Manager Assistant at Galeria Plaza Reforma, responded to this review

Dear guest, we highly appreciate all feedback as it is the only way to measure our performance and improve our processes. Please rest assured we are already working in the points related, We expect to have improvements in these points shortly. We look forward to see you at Galeria Plaza Reforma again!

Questions? Get answers from hotel staff and past guests. Ask a question

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06/11/2017 06/12/2017
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Staying in Reforma / Zona Rosa

Neighborhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Galeria Plaza Reforma offers a variety of 433 rooms and suites. For our corporate travelers we provide three Executive Floors with direct access to our exclusive Executive lounge. The hotel's central location in the Reforma Avenue. ... more   less 

Additional Information about Galeria Plaza Reforma

Address: Hamburgo 195 | Col. Juarez, Mexico City 06600, Mexico (Formerly Galeria Plaza)
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $78 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Galeria Plaza Reforma 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Galeria Plaza Hotel Mexico City
Galeria Plaza Reforma Mexico City
Hotel Style:
#23 Luxury Hotel in Mexico City
#35 Romantic Hotel in Mexico City
#62 Business Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Galeria Plaza Reforma staff and other travelers.
29 questions
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9 months ago
Los Angeles, California
over a year ago
3 months ago
Melbourne, Australia
over a year ago

See all questions (29)

Questions? Get answers from Galeria Plaza Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The southeast corner is very quiet and has good views.”
casarrubias2016, 1 week ago | Read review
“Avoid room street side”
YvanTREAL, Apr 14, 2017 | Read review
“Cheaper rooms are smaller but still good value.”
ATLconsultant, Mar 4, 2017 | Read review
“Some rooms are larger than others so if you need more space ask to be moved”
edkiii, Feb 26, 2017 | Read review
“Standard room was small but had everything; possibly a bit noisy from other rooms but no outside noise.”
judyg72, Feb 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$120* /night
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Booking.com$120
Orbitz.com$120
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*Disclaimer
Prices are for 1 room, 2 adults
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