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Galeria Plaza

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Galeria Plaza
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634 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Houston, Texas
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here on a recent business trip. I have not one complaint from my 3 days there. Location is perfect. Within walking distance is everything I could ask for. The staff was very accommodating right from the front desk to the concierge. Every morning I'd walk down to front door to take a taxi and had to say hello about... More 

Helpful?
Thank Ricardo_Campanas
Asbury Park, New Jersey
Level Contributor
118 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our stay at Galeria Plaza. Every single person on the staff was welcoming and kind. We had a small issue with air conditioning in our room when we arrived very late and very tired from a long international flight. They immediately moved us without hesitation. The rooms are small but perfect for ones needs. There is so... More 

Helpful?
Thank ProffesionalReviewNJ
Manuel A, Director General at Galeria Plaza, responded to this review

Dear Guest : It is very gratifying to hear that you had a great stay in the hotel. I will share your comments to the staff, your opinion motivates us to keep working harder for our customers. Again thank you very much, hoping to see you soon ! Best regards. More 

2 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

Nice and very centric hotel. The rooms are neat. The pool looks bigger in pictures however its very convenient and a very affordable price. Its literally on the place to be about a block to the Amgel de la Independencia

Helpful?
Thank Hugo B
Manuel A, Director de Recepción at Galeria Plaza, responded to this review

Dear Guest : Thank you very much for your visit ! Your opinion will be most helpfull for the comunity. We will be glad to be of service again and we are looking forward to see you soon. Thank you ! Best regards More 

Galveston, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed August 17, 2016

Great place to stay. It was my first time out of the U.S. and this place got me off to an excellent start. Very friendly staff and an excellent concierge staff. The hotel has two restaurants and my room package included the breakfast buffet which was very good. The hotel also can arrange various group tours of the city sights... More 

Helpful?
Thank Tim G
Manuel A, Director de Recepción at Galeria Plaza, responded to this review

Dear Guest. Thank you for your visit. We are proud to hear you had a wonderful stay . Our goal is to continuously improve and your opinion motivates us to continue giving the best . We hope to see you here very soon . THANK YOU Best Regards. More 

Zurich
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 11, 2016

Staff is friendly and rooms are clean but during both stays at this hotel the water for sale in the room had been opened and refilled with tap water and extra charges appeared on my bill (which were removed without problem).

Helpful?
Thank MikkoMonkey
Manuel A, Director de Recepción at Galeria Plaza, responded to this review

Dear guest: ThanK you in advance for sharing your opinion; we definitely will improve our services. This situation has been turned to food and beverage manager and must be corrected immediately. We apologize for the inconvenience and hope to soon see in this, your home. THANK YOU ! More 

Long Melford, United Kingdom
Level Contributor
121 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 30, 2016

Whilst we were on a business trip to Mexico late last year, we decided to do a lightning tour of Mexico. Our first hotel was the Galleria Plaza in the Zona Rosa (the pink zone, the swishest part of the city). It is a super luxury hotel, the bedrooms were enormous, the public rooms elegant and it even had a... More 

Helpful?
Thank irenefox
Manuel A, Director de Recepción at Galeria Plaza, responded to this review

Dear Guest: First of all we want to thank you for visiting Galeria Plaza Reforma . What a wonderful review you have shared ¡ You can be sure that it will be very useful for travelers. Galeria Plaza Reforma and Mexico want to thank you¡ SEE YOU SOON¡ Best regards ¡ More 

Lisboa
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 22, 2016

Spend 4 days in Mexico city for working reasons. Big hotel just a street nearby Paseo de Reforma. Perfect location near several multinational companies, restaurants, shops, etc. Also close to Chapultepec if you want to run or jog, as many people do early in the morning. Rooms are small but with enough space, good wifi. Breakfast is ok. Very reasonable... More 

Helpful?
Thank burnsziela
Manuel A, Director de Recepción at Galeria Plaza, responded to this review

Dear Guest : We are glad you enjoyed your stay. The privileged location gives us an important advantage; as you say, it is an area where in a matter of minutes, you will find everything within walking distance. We are doing our best to give you the best service as well. We will be very happy to see you soon.... More 

Chicago
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 20, 2016

Good centrally located hotel that seem to cater to the business traveler. It worked well as we stayed for a weekend and was convenient. The buffet for breakfast was average. They could make huge improvements with fresh items, such as fresh fruit juices that Mexico is so we'll known to have as well as breads instead of packaged ones. The... More 

Helpful?
Thank rjatrix
Manuel A, Director de Recepción at Galeria Plaza, responded to this review

Dear Guest : Thank you for choosing Galeria Plaza for your stay in the city. Our main goal is to improve our services and give you the best service... we will work harder to correct our failures. On the other hand, I will share your comments to the rest of the tea, we are glad that you enjoyed your stay.... More 

Brussels, Belgium
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 20, 2016 via mobile

I stayed at this hotel for a week during a business trip. The location was good and the rooms quite large with the standard comfort you would expect in a business hotel. The roof top was nice but the pools small and the water not very deep. Breakfast buffet was good. I had a room on a lower floor at... More 

Helpful?
Thank CD_bxl
Manuel A, Director de Recepción at Galeria Plaza, responded to this review

Dear Guest : We appreciate that you have shared your opinion with the comunity. We offer the most sincere apology, you can be sure that the issue of service quality will be strengthened. On the other hand , we are glad you enjoyed the room and the restaurant. We will always work to improve our services. We hope to be... More 

Winter Haven, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2016

When we checked in we were met with indifference here are your rooms.My friend who had planned the trip had to firmly inform the desk clerk that we (hubby and I) had a handicapped accessible room with roll-in shower. Well I'll check, suddenly we had the rooms she had reserved. After that encounter everything was great. Breakfast buffet was great.... More 

Helpful?
1 Thank verajaneh2016
Manuel A, Director de Recepción at Galeria Plaza, responded to this review

Dear Guest : Your opinion is very important. We wish to apologize for the bad experience in reception , I will share and correct this situation. On the other hand , we are glad you liked the hotel, It is great to know the streetside elevator was helpful to you. We hope to see you very soon ¡ THANK YOU... More 

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Staying in Reforma / Zona Rosa

Neighborhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Galeria Plaza Reforma offers a variety of 433 rooms and suites. For our corporate travelers we provide three Executive Floors with direct access to our exclusive Executive lounge. The hotel's central location in the Reforma Avenue. ... more   less 

Additional Information about Galeria Plaza

Address: Calle Hamburgo 195 | Col. Juarez, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $99 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Galeria Plaza 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Galeria Plaza Hotel Mexico City
Galeria Plaza Mexico City
Hotel Style:
#29 Luxury Hotel in Mexico City
#34 Romantic Hotel in Mexico City
#62 Business Hotel in Mexico City
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