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Krystal Grand Reforma Uno Mexico City

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Krystal Grand Reforma Uno Mexico City
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426 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Ahmedabad, India
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a good hotel in a good location of the city. The shopping areas are 15 minutes by taxi but the business district is close by. Carl's Jr. fast food is across the street and you can walk around the main street going out of here.

Helpful?
Thank drmalaypatel
Francesc M, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear drmalaypatel, Thank you for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room. It is the priority to each staff member to exceed your expectations in every way and to hear that we were able to do so for you brings us much joy. We look forward to the pleasure... More 

South San Francisco, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for four nights and thoroughly enjoyed my stay. The hotel is classy, has several restaurants and bars, and very friendly employees. The only challenges that I had was that the bathroom shower wasn't as clean as I prefer, and many of the employees do not speak English. Otherwise, excellent stay!

Helpful?
Thank khtravels20152015
Francesc M, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Khtravels20152015, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Touran I. Rateb General Director More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We normally stay with family and this time we decided to try a hotel. We chose Krystal because of its location. At first it was a disappointment because we did not get the rooms we had asked and payed in advance for. One of the bell boys (Raul) assisted us and asured us that he would resolve the situation. The... More 

Helpful?
Thank sergioart75
Francesc M, General Manager at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Sergioart75, Thank you for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed your expectations in every way and to hear that we were able to do so for you brings us much joy. We look forward... More 

Singapore, Singapore
Level Contributor
152 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location on the Reforma. Near the Centro Historico and Zocalo. Friendly staff (especially the concierges), super quick check in, when compared to most hotels in this region (we checked in at 3am.....!). Plus points: Spacious rooms with old style furniture (not necessarily a good thing). Big, comfy beds, clean rooms and spacious, sparkling bathrooms. Nice. Minus points: No fridge,... More 

Helpful?
Thank JGSingers
Francesc M, General Manager at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear JGSingers, Thank you for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay and also the good location of our propperty, It is the priority to each staff member to exceed your expectations in every way and to hear that we were able to do so for... More 

San Miguel de Allende, Mexico
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed the Reforma district and this hotel is very close to many DF must sees! The breakfast buffet was fantastic and the staff were very nice. Sunday was really great with Reforma being closed to traffic

Helpful?
Thank Ellen S
Francesc M, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Ellen S, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and the quality of the breakfast in our restaurant. I'm very pleased to know that our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Let me begin with the service! When I first arrived everyone was quick to help me with my bags. Special shoutout to Javier, the bell boy, who was professional and happy to help with everything. He gave me a rundown of everything I could use (gym, pool, buffet, etc.) with times. Likewise, when eating in the buffet, everyone was quick... More 

Helpful?
Thank Mitzi V
Francesc M, Guest Relations Manager at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Mitzi V, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Guest Relations and Quality Manager. More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The location is in the Reforma neighborhood of Mexico City, so it's very centralized which makes it easy to get to the many local attractions in Mexico. The area is safe and people can be seen walking to the nearby Palacio de Bellas Artes, all the way to the Zocalo. My family felt safe at the hotel and the staff... More 

Helpful?
Thank vega411
Francesc M, Guest Relations Manager at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Vega411, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Guest Relations and Qulaity Manager. More 

Montreal, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was travelling with my 5 y/o and I was very pleased with the check in, it was quick and efficient. Lots of staff to help you even if you check in late night like I did. Bed is really comfortable and the room super clean. Took a while to get hot water but this is understandable in Mexico. Very... More 

Helpful?
Thank Manglo17
Francesc M, Guest Relations Manager at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Manglo17, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Guest Relations and Quality Manager, More 

Toronto, Canada
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 19, 2016 via mobile

Very good location in the Reforma neighborhood of Mexico city. Safe hotel and neighborhood and very nice rooms on the upper floors. The showers and bathrooms are very spacious and it feels nice to have a home away from home

Helpful?
Thank mixedman
Francesc M, Guest Relations Manager at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Mixedman, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Guest Relations and Quality Manager. More 

San Salvador, El Salvador
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed August 16, 2016

My husband and I stayed for a week a the beginning of August, we had booked the room and paid for it in advance, I called Mexico a day before checking everything was ok and made sure to ask for a king sized bed, to which they replied everything was ready. We checked in around 1 am and our room... More 

Helpful?
4 Thank tichac
Francesc M, Guest Relations Manager at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Tichac, Thank you very much for your review of your recent stay at our hotel as well as your kind comments. We do apologize that your stay was anything less than exceptional. Our commitment is to make your stay a pleasant and unforgettable one, based on high standards of hospitality and service, We carefully review your feedback and I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
Official Description (provided by the hotel)
Krystal Grand Reforma Uno-Mexico City fully renovated located in Reforma offers a prime location for business and leisure travelers, ideal for explore Mexico's history and rich culture.Excellent location allows us to be close to the most important companies in the city & financial district.Paseo de la Reforma Allows quick access to Polanco & It is also just 20 minutes from Mexico City International Airport.100% Smoke-Free Hotel.Free WI-FI ... more   less 

Additional Information about Krystal Grand Reforma Uno Mexico City

Address: Avenida Paseo de La Reforma No. 1 | Col. Tabacalera, Mexico City 06030, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $105 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Krystal Grand Reforma Uno Mexico City 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Melia Mexico Reforma Hotel Mexico City
Melia Mexico City Reforma
Krystal Grand Reforma Uno Mexico City
Hotel Style:
#10 Spa Hotel in Mexico City
#18 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
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