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Avenida Paseo de La Reforma 1 Col. Tabacalera, Mexico City 06030 Mexico
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$120
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Traveler (914)
Room & Suite (334)
Videos (6)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 05/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barceló México Reforma
Updated 05/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 464 hotels in Mexico City
Location
4.7
Cleanliness
4.6
Service
4.3
Value
4.2
Travelers' Choice
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Property amenities
Parking garage
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Radio
Hair dryer
Show more
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:EXTRA 10% OFF

Location

Full view
100Great for walkers
Grade: 100 out of 100
84Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
2648Reviews58Q+A100Room tips
Traveler rating
  • 1,546
  • 630
  • 222
  • 116
  • 134
Time of year
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Popular mentions
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Most Recent
Raj S wrote a review Sep 26
1 contribution
We stayed recently at this resort style hotel and wanted to appreciate our awesome experience. We stayed in premium level rooms and met Mr Octavio and his restaurant hospitality. They are great host and nourished us with request for morning breaktfast menu and had helped with planning visits in and around historical sites and places. We wish Mr Octavio and his staff good luck and wish them best.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: rooms facing main entrance on floor 14 were quite and had good views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ivonne Sánchez, Propietario at Barceló México Reforma
Responded yesterday
Dear Mr. Rajare, we appreciate your comments. It is wonderful to know that you had a more than pleasant experience, but above all that our staff provided exceptional service, at Barceló México Reforma it is the priority of each staff member to exceed the expectations in every way of our guests and to hear that we have been able to do it brings us a lot of joy. Cordially Ivonne Sánchez Quality and Guest Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scottcali wrote a review Aug 2021
Whittier, California29 contributions51 helpful votes
Hotel's Favorite
What an excellent hotel, perfect location for tourists visiting the city. The pool was great for a swim after a day of walking the Zócalo and Reforma areas. The hotel is modern and clean, and the staff very very helpful and friendly. The tour of Teotehuacan offered by the hotel for 400 pesos was excellent, the guide was very knowledgeable in both English and spanish. Make sure to take the Tribes for 9 dollars they will take you on a 3 hour tour of the city including Polanco. We loved the hotel, it is the vest choice in Mexico City.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Paulina Otero Merlos , Propietario at Barceló México Reforma
Responded Aug 31, 2021
Dear Mrs. Scottcali, First of all, we want to thank you for choosing our Barceló México Reforma and for the time you have given us to share your comments about your stay. There is no better way for us to know how our guests live their experiences. Reading about your satisfaction with your experience is undoubtedly a great source of motivation for all of us, and even more so, at this time. Thanks to guests like you, our company has been dedicated with Ilusión for 90 years to take care of millions of clients on their vacations, their business trips, their meetings and in all the moments they share with us and our staff. Thanks again for your time, we look forward to welcoming you very soon. Cordially Paulina Otero Quality manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rprince2022 wrote a review Sep 25
Dallas, Texas1 contribution
My hotel room smelled of cigarettes because the people next door continued to smoke after I had called the front desk multiple times asking them to address the situation. It took them 3 days before they ever made an effort to fix the situation
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Ivonne Sánchez, Propietario at Barceló México Reforma
Responded 2 days ago
Dear guest, thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Cordially Ivonne Sánchez Quality and Guest Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ricardocosta2022 wrote a review Sep 25
Lisbon, Portugal1 contribution
Terrible approch from the reception, bad smell across lobby and breakfast area (breakfast / eggs smell around) - needed to change clothes every day. People are less client driven. needed to wait 30 min to get my room due to an error in the hotel reservation. despite breakfast included, if you need to leave the hotel before breakfast oppens, you pay 16 USD for a lunch box!!!!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ivonne Sánchez, Propietario at Barceló México Reforma
Responded 2 days ago
Dear Mr. Acosta, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Cordially Ivonne Sánchez Quality and Guest Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ad491816 wrote a review Sep 25
1 contribution
First time and the experience was terrible, I never stay again here employees need's more empathy. Take 28 minutes to check in, the only employees provide good services was on the restaurant, after this experiences I don’t plan to come back
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ivonne Sánchez, Propietario at Barceló México Reforma
Responded 2 days ago
Dear guest, we have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Cordially Ivonne Sánchez Quality and Guest Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mk H wrote a review Sep 23
5 contributions1 helpful vote
Today, I earned access to the VIP lounge on the 12th floor, after many nights I spent at this Hotel. When I entered, I was told to wear a face mask. When I asked why no-one else is wearing one (including people standing by the desk) I was told: A face-mask has to be worn ONLY to collect the food provided in the VIP room. Once the food is consumed, there is no mask required anymore in the room. I feel like it was just an excuse to discriminate against my race, but maybe they do have such a strange policy. The whole Hotel has no mask requirement, by the way. I don't even own a face mask. When I asked if I can borrow one to walk the 10 feet to the food table, I was told it will cost me 5 bucks. The rooms are very nice, and the whole hotel as well. Discrimination or such ignorant policies have just no space in my life. Such a place deserves a Zero rating.
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Date of stay: September 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: Some corner rooms on higher floors like room 1923 have a good view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ivonne Sánchez, Propietario at Barceló México Reforma
Responded 3 days ago
Dear Mr. Mark, our guests' comments provide us an opportunity to see our hotel through their eyes giving us insight into any service that can be improved to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We look forward to serving you again in the future. Cordially Ivonne Sánchez Quality and Guest Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
matus33126 wrote a review Sep 21
Miami, Florida1 contribution
Marco at the front desk show all his professionalism as well as Arturo at the Lobby bar.. It is worth to spend your visit to Mexico in that hotel.Thank you again for being so courteous and polite with us
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Ivonne Sánchez, Propietario at Barceló México Reforma
Responded 6 days ago
Dear Mr. Matus, we greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Cordially Ivonne Sánchez Quality and Guest Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
R Romero wrote a review Sep 20
Los Angeles, California5 contributions
This was our first time staying here at Barcelo, we usually stay in Hilton Reforma but we will make our change to this amazing hotel. The service was five stars for us, from the moment we walked in till our last day everything and everyone was very professional. Our room was beautiful and very clean, Housekeeping put our flowers in water and our toiletries on a towels, it's these small touches that make a difference. We were in room 1614 but had to move to 630 due to things beyond the control of the hotel but it was handle fast. Room Service was so delicious and the servers were very friendly and courteous. The Front Desk staff was beyond friendly and professional, Itzel at the front desk was amazing, the manager Ever ( I think that's his name ) was always very helpful. I was trying to get the names of the other staff members but unfortunately we had to evacuate due to an earthquake we had on 9/19/22. Thank you Barcelo for making this stay memorable, we will be staying here moving forward to our future trips to CDMX. R. Romero
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ivonne Sánchez, Propietario at Barceló México Reforma
Responded 1 week ago
Dear Mr. Enrique, first of all, we want to thank you for choosing our Barceló México Reforma and for the time you have given us to share your comments about your stay. There is no better way for us to know how our guests live their experiences. Reading about your satisfaction with your experience is undoubtedly a great source of motivation for all of us, and even more so, at this time. Thanks to guests like you, our company has been dedicated with Ilusión for 90 years to take care of millions of clients on their vacations, their business trips, their meetings and in all the moments they share with us and our staff. Thanks again for your time, we look forward to welcoming you very soon. Cordially Ivonne Sánchez Quality and Guest Service.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lady Musik wrote a review Sep 19
11 contributions2 helpful votes
Great Experience 😍 Lovley hôtel 🏩 We stay 4 days 3 nights it was great 😍 we love swiming pool...but it was cold on Saturday morning 😭 and Thursday night... Just one day was perfect 👌 😍 abd we appreciate having it ❤️ the lobby got great Margaritas 😍 and offer a concert of Violin 🎻 and piano 😍staff is friendly.. Besides Xavier from the entrance.. That was rude to us... But all tje rest was perfect 😍 thanks 😘
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Great Hotel 😍 (Do not hesitate in requesting to warm the swiming pool 😂 in case it's cold) but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ivonne Sánchez, Propietario at Barceló México Reforma
Responded 1 week ago
Dear guest, we thank you in advance for your preference for the Barceló México Reforma Hotel. We are delighted with your recent visit and for your positive rating, it is wonderful to know that we were able to meet your expectations. Cordially Ivonne Sánchez Quality and Guest Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mikegJ337WX wrote a review Sep 11
Chicago, Illinois1 contribution
Beautiful hotel and perfect location. Great room and restaurants. The employee are great and they go the extra mile to help you at anytime. I would definitely come back in the future and would recommend it to friends and family.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ivonne Sánchez, Propietario at Barceló México Reforma
Responded 2 weeks ago
Dear Mr. Mike, we thank you in advance for your preference for the Barceló México Reforma hotel. We greatly appreciate your comments, we are delighted that you enjoyed your stay with us and to know that our staff was effective in resolving your requests. Thanks again for your time, we look forward to welcoming you very soon. Cordially Ivonne Sánchez Quality and Guest Service.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$100 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia mexico reforma hotel mexico city, melia mexico city reforma
FORMERLY KNOWN AS
Krystal Grand Reforma Uno Mexico City
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityTabacalera / Cuauhtémoc District
NUMBER OF ROOMS
505
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Frequently Asked Questions about Barceló México Reforma
Which popular attractions are close to Barceló México Reforma?
Nearby attractions include Paseo de la Reforma (0.1 miles), Museo Mural Diego Rivera (0.3 miles), and Monumento y Museo de la Revolucion (0.2 miles).
What are some of the property amenities at Barceló México Reforma?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Barceló México Reforma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barceló México Reforma?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Barceló México Reforma?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Barceló México Reforma?
Conveniently located restaurants include La Distral, Sonora Grill Reforma, and Sonora Prime Centro Historico.
Are there opportunities to exercise at Barceló México Reforma?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Barceló México Reforma?
Yes, dry cleaning and laundry service are offered to guests.
Does Barceló México Reforma offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.
Which languages are spoken by the staff at Barceló México Reforma?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Barceló México Reforma?
Many travelers enjoy visiting Basilica de Santa Maria de Guadalupe (4.1 miles), Historic Center (Centro Historico) (0.7 miles), and Metropolitan Cathedral (Catedral Metropolitana) (0.9 miles).