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Barcelo Mexico Reforma

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Traveler (490)
Room & Suite (196)
Pool & Beach (17)
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Overview
  • Excellent56%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible4%
Travelers talk about
“sonora grill”(12 reviews)
“el caballito”(5 reviews)
“great location”(45 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Barcelo Mexico Reforma
Special Offer: 10% off CITYESCAPE
Hotel deals
Offers from Barcelo Mexico Reforma
Special Offer: 10% off CITYESCAPE
Hotel deals
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Nearby Hotels
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Reviews (1,196)
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318 results
Traveler rating
147
99
39
10
23
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LanguageEnglish
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147
99
39
10
23
Show reviews that mention
All reviewssonora grillel caballitogreat locationhotel was recently renovatednice hotelthe bell boyhouse keepingroom servicelobby barbellas arteshistoric districtfront desk staffhotel restaurantkrystalunoreformaaltitude
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1 - 5 of 318 reviews
Reviewed 1 week ago

I came for my birthday and left happy! The staff was superior in making sure my stay with them was memorable. I had read earlier they did not have real coffee in the rooms...Not true. Jesus always took care that everything was going well. Alberto...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank beeloverbeecuz
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 1 week ago

Dear beeloverbeecuz, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The...More

Hotel's Favorite
Reviewed February 14, 2018 via mobile

Not sure if is people from different countries that expect a “different type “ of experience . But since we walked in the door the staff have been amazing , they have planned trips for us and I do not feel I have been ripped...More

1  Thank Denis F
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded February 16, 2018

Dear Denis F, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience....More

Reviewed 2 weeks ago

I recently stayed at the Barcelo Mexico Reforma as part of a Gate 1 tour and one day extra on my own. First, the positive. The hotel is really grand and beautiful. If you are into small or funky hotels, the Barcelo is not for...More

Thank Arthur M
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 1 week ago

Dear Arthur M, Although we sincerely regret your disappointment with your stay in our Barceló México Reforma, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately in order to enhance our...More

Reviewed 2 weeks ago

Excellent hotel, great location, great service!!!! I will stay here over and over. Highly recommended, friendly staff, all services open early , ATM in lobby , money exchange and more. Paseo de la reforma near business district.More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Guillermo A
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 2 weeks ago

Dear Guillermo A, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Looking forward to welcoming you back very...More

Reviewed 2 weeks ago via mobile

Personally, I prefer small boutique hotels, but this place was offering an awesome deal on a premium level suite. This hotel is smack in the middle of Paseo de la Reforma facing the Caballito sculpture (see picture). As a traveler with mobility issues, I usually...More

Thank dperez123
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 2 weeks ago

Dear dperez123, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and...More

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Most Booked Properties in Mexico City
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
$99 - $181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Mexico City
#29 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$99 - $181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Mexico City
#29 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (490)
Room & Suite (196)
Pool & Beach (17)
Dining (14)
Business Center & Event Rooms (18)
Amenities (17)
Family and Play Areas (9)
Questions & Answers
Ask a question
September 17, 2017|
AnswerShow all 2 answers
Response from John G | Reviewed this property |
El hotel cuenta con spa con servicios que pueden ayudarle con sus necesidades.
0
Votes
Dario R
May 17, 2017|
AnswerShow all 6 answers
Response from Elliot M | Reviewed this property |
Actually I asked the staff about it, and is more for delivery services like dominos. You could get snacks at the OXXO (mexico versión of 7-Eleven) and nobody is going to say anything, but you're not going to be able to call... More
1
Vote
Luisa B
May 1, 2017|
AnswerShow all 2 answers
Response from TouranIR | Property representative |
Dear Stella, thank you for your kind comments con the hotel service. We're glad to know that you had a nice experience at the Krystal Grand Reforma. We hope to see you soon! With kind regards Touran I. Rateb (General... More
0
Votes
Room Tips
"Ask for a room with a view to downtown area."
Read review
"Try the Hilton."
Read review
"Lower rooms next to Reforma may be noisy for some"
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"The best rooms are always on the top floors!"
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