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Avenida Paseo de La Reforma 1 Col. Tabacalera, Mexico City 06030 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (881)
Room & Suite (261)
Videos (5)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Mexico Reforma
Updated 10/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 454 hotels in Mexico City
Location
Cleanliness
Service
Value
Travelers' Choice
Barceló México Reforma fully renovated located in Reforma offers a prime location for business and leisure travelers, ideal for explore Mexico's history and rich culture. Excellent location allows us to be close to the most important companies in the city & financial district. Paseo de la Reforma Allows quick access to Polanco & It is also just 20 minutes from Mexico City International Airport. 100% Smoke-Free Hotel. Free WI-FI Every year, Barcelo México Reforma obtains two important certifications. Cristal Safety Check First's system is based on the recognized system for hygiene management as described by HACCP, which was created to guarantee complete safety of operations in the first NASA space programs. Distinctive H is the recognition that the Ministry of Tourism grants to restaurants in general, cafeterias, hotel restaurants, industrial canteens, among others, that maintain their supplies with high levels of hygiene
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Property amenities
Parking garage
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Radio
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:EXTRA 5% OFF

Location

Full view
100Great for walkers
Grade: 100 out of 100
85Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
2557Reviews55Q+A96Room tips
Traveler rating
  • 1,488
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Time of year
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Popular mentions
Culture782367 wrote a review Jan 15
4 contributions3 helpful votes
Excellent location, easy to go everywhere. The rooms very clean and nice view from the terrace in the floor 19. Good room service too. Not at the bar.. the attention to the costumers were poor and the waitresses were pushing to much to give a good tip, don’t go there. The elevators in the last of December didn’t work properly only two of four working and very slow. But in the level 12 premium service was really good service, Cristina Gonzales and her crew Aylin, Claudia and Jaquelín really make us to feel special, all that we request from them they fixed, with a big smile and professionalism and we saw them working very hard in our stay of 18 nights at the Hotel. We hope we can come back sometime in the future.
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Date of stay: December 2021Trip type: Traveled with family
1 Helpful vote
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Response from Erika Paredes , Propietario at Barcelo Mexico Reforma
Responded yesterday
Once again we thank you for choosing our hotel for your vacation with us, there is no better way for us to know how our guests live their experiences! Reading about your experience with us is certainly a great source of motivation for all of us, likewise you can rest assured that your comments will be taken into consideration and will help us to improve our services. We appreciate the time you took to share your concerns, we hope it will give us the opportunity to provide you with better service in the future. Cordially Erika Paredes Quality and Guest Service
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Scottcali wrote a review Aug 2021
Whittier, California25 contributions47 helpful votes
Hotel's Favorite
What an excellent hotel, perfect location for tourists visiting the city. The pool was great for a swim after a day of walking the Zócalo and Reforma areas. The hotel is modern and clean, and the staff very very helpful and friendly. The tour of Teotehuacan offered by the hotel for 400 pesos was excellent, the guide was very knowledgeable in both English and spanish. Make sure to take the Tribes for 9 dollars they will take you on a 3 hour tour of the city including Polanco. We loved the hotel, it is the vest choice in Mexico City.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Paulina Otero Merlos , Propietario at Barcelo Mexico Reforma
Responded Aug 31, 2021
Dear Mrs. Scottcali, First of all, we want to thank you for choosing our Barceló México Reforma and for the time you have given us to share your comments about your stay. There is no better way for us to know how our guests live their experiences. Reading about your satisfaction with your experience is undoubtedly a great source of motivation for all of us, and even more so, at this time. Thanks to guests like you, our company has been dedicated with Ilusión for 90 years to take care of millions of clients on their vacations, their business trips, their meetings and in all the moments they share with us and our staff. Thanks again for your time, we look forward to welcoming you very soon. Cordially Paulina Otero Quality manager
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Jacoblatzer wrote a review Nov 2021
Mexico City, Mexico2 contributions
The two receptionist ladies Susana and Areli were very kind and helpful. Great customer service and a smile. I couldn’t be happier with the treatment, I will definitely be coming back more often. Incredible place and location with a great view.
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Date of stay: November 2021Trip type: Traveled on business
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Response from Erika Paredes , Propietario at Barcelo Mexico Reforma
Responded Nov 29, 2021
First of all, we want to thank you for choosing our Barceló México Reforma and for the time you have given us to share your comments about your stay. There is no better way for us to know how our guests live their experiences. Reading about your satisfaction with your experience is undoubtedly a great source of motivation for all of us, and even more so, at this time. Thanks to guests like you, our company has been dedicated with Ilusión for 90 years to take care of millions of clients on their vacations, their business trips, their meetings and in all the moments they share with us and our staff. Thanks again for your time, we look forward to welcoming you very soon. Cordially Erika Paredes Quality and Guest Service
Read more
fillmap wrote a review Nov 2021
Milwaukee, WI170 contributions100 helpful votes
Pros: Big hotel Very good beds Large rooms Very good fitness room Hotel shows its age a bit, but is overall good. Cons: Low water pressure and takes a while to get hot water, welcome to Mexico Iffy areas around it, welcome to Mexico
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Date of stay: November 2021
Value
Rooms
Service
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Response from Erika Paredes , Propietario at Barcelo Mexico Reforma
Responded Nov 23, 2021
We appreciate your preference and regret not having met your expectations during your recent stay at Barceló México Reforma. On the subject of water pressure in the room, I can tell you that our general network is within the range set by the corresponding regulations. Although we continually review the general pressure of the network, as well as the rooms, we will thoroughly review, with the maintenance engineers, what happened in the room where you are staying. We appreciate the time spent sharing your experience, as well as your feedback. We would love for you to give us the opportunity to serve you again in the near future to ensure that your satisfaction is in accordance with the high standards of quality and service, both of the hotel and the Barceló chain. Cordially Erika Paredes Quality and Guest Service
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S R wrote a review Nov 2021
2 contributions1 helpful vote
We booked the Reforma Barceló because of the great experience we had at the Puerto Vallarta Barceló. Unfortunately this Barceló Reforma in Mexico City was a completely different experience. The building is nice, and the room was comfortable, but wasn’t really anything special - especially for the price. The service at the front desk was very unsatisfactory: we reserved a room a week in advance for a specific price, yet they charged us more than the reservation indicated. They didn’t know what was included with our room, and gave us mis-information. The room only had a pull out bed for our daughter with no sheets or blankets, despite our clear reservation for three people. When we asked to change to a room with two beds, they had several available at a cheaper price, but refused to refund us the extra amount we’d already paid. Overall we had an enjoyable stay, but next time will stay somewhere cheaper for the same quality of service.
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Date of stay: November 2021Trip type: Traveled with family
1 Helpful vote
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Response from Erika Paredes , Propietario at Barcelo Mexico Reforma
Responded Nov 23, 2021
We sincerely lament reading that your stay was not as pleasant as it should have been, we have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. We would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Cordially Erika Paredes Quality and Guest Service
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PRICE RANGE
$82 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia mexico reforma hotel mexico city, melia mexico city reforma
FORMERLY KNOWN AS
Krystal Grand Reforma Uno Mexico City
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityTabacalera / Cuauhtémoc District
NUMBER OF ROOMS
505
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Frequently Asked Questions about Barcelo Mexico Reforma
Which popular attractions are close to Barcelo Mexico Reforma?
Nearby attractions include Paseo de la Reforma (0.1 miles), Museo Mural Diego Rivera (0.3 miles), and Monumento y Museo de la Revolucion (0.2 miles).
What are some of the property amenities at Barcelo Mexico Reforma?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Barcelo Mexico Reforma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Mexico Reforma?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Barcelo Mexico Reforma?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Barcelo Mexico Reforma?
Conveniently located restaurants include La Distral, Zesta Punta, and Sonora Prime Centro Historico.
Are there opportunities to exercise at Barcelo Mexico Reforma?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Barcelo Mexico Reforma?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Mexico Reforma offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.
Which languages are spoken by the staff at Barcelo Mexico Reforma?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Barcelo Mexico Reforma?
Many travelers enjoy visiting Basilica de Santa Maria de Guadalupe (4.1 miles), Historic Center (Centro Historico) (0.7 miles), and Metropolitan Cathedral (Catedral Metropolitana) (0.9 miles).