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Las Alcobas, a Luxury Collection Hotel, Mexico City

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Traveler (281)
Room & Suite (230)
Dining (52)
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About

#18 of 408 hotels in Mexico City
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.6
Travelers' Choice
Experience a seamless blend of comfort, luxury and hospitality at Las Alcobas, a Luxury Collection Hotel, Mexico City. Our 5-star hotel in Mexico City offers easy access to the high-end street of Masaryk in the Polanco district, fashion houses and art galleries. Luxury amenities include a spa, state-of-the-art fitness center and farm-to-table restaurant.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Meeting rooms
Spa
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Massage
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Safe
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Romantic
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

Ave. Presidente Masaryk 390 Col. Polanco, Mexico City 11560 Mexico
Name/address in local language
Las Alcobas, a Luxury Collection Hotel, Mexico City
813Reviews6Q+A100Room tips
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Mavrikari wrote a review Feb 2024
Phoenix, Arizona9 contributions5 helpful votes
This hotel is one of the best I've stayed at. The experience was 5 star plus. The property itself is well designed and beautiful; our room was comfortable as well as beautifully designed. But it's the service that is the highlight. Every single staff member was helpful, thoughtful, and gracious. The concierges are knowledgeable and professional. The reception staff was helpful and gracious. And the bell staff were absolutely warm, gracious and thoughtful. A great example was on our last night when my daughter wasn't feeling well, they went out to the pharmacy for us. We didn't even ask, they offered. Congratulations to the management for cultivating such an incredible team of professionals. The hotel was one of the highlights of our trip and we hope to return some time soon.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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eva5959 wrote a review Feb 2024
Guttenberg, New Jersey52 contributions39 helpful votes
Everything about this beautiful hotel was perfect. The location, the cleanliness, the spa, and the restaurant were all wonderful. However, the biggest standout was the concierge service who went above and beyond to make arrangements for us. I highly recommend!
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sunnyberry4 wrote a review Jan 2024
Fargo, North Dakota55 contributions6 helpful votes
One of the best hotels we have ever stayed at! Great comfortable hotel in a swanky neighborhood. We loved the very spacious Masaryk suite with a beautiful balcony for in suite dining and views of the city. The breakfast (amazing stuffed french toast that I still dream of!) and dinner options (humongous delicious Caesar salad!) were delicious and the portion sizes very generous. Our room on the 7th floor was quite peaceful in spite of being on a busy street. Housekeeping was great and the rooms were very comfortable. Engineering team swiftly adjusted the AC low setpoint to drop the temperature further to suit our preferences. Nice modern touches - the blinds and lights are all controlled through tablets and have themes. We appreciated the comfortable ride to the airport they arranged for us, as Uber had been unreliable as far as comfort/AC goes during our stay in the city. Amazing steam shower and heated bidet seat, hard to find in many high end hotels. Just beware that many areas of interest to tourists are a bit far due to sometimes terrible traffic.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stay704697 wrote a review Jan 2024
5 contributions3 helpful votes
This is one of the best hotels I've ever stayed in! Nice big bathrooms with wonderful soaps/shampoos plus all the extras you need and probably forgot to pack. The service provided by the staff was the best I've experienced in any 5 star hotel. They cheerfully went out of their way to anticipate every need and were super responsive to every request. I can't wait to stay here again!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gaetano M wrote a review Dec 2023
3 contributions
We had a fantastic stay. From Pablo the doorman to Bruno the concierge to Santiago our waiter at breakfast everyone brought their A game and made our stay very memorable. Location was great, hand drawn bath amenity was perfect at the end of a long day of sightseeing. Corner room was very nice. The general manager is on location and has created a memorable experience on all fronts.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susan C wrote a review Nov 2023
La Grange, Illinois233 contributions94 helpful votes
Where to begin? Alcobas has a great location in a neighborhood of upscale shopping surrounded by great restaurants. Spotlessly clean, elegantly appointed with a charming and truly welcoming and accomodating staff (especially Angel and Bruno!). Our new go-to spot in Mexico City.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jim F wrote a review Nov 2023
Toronto, Canada290 contributions127 helpful votes
The hotel is located in the upscale Polanco neighbourhood, on the same street as every high-end store you can think of. There are also lots of restaurant within walking distance. It is a nice central location to see the main sights. The staff are outstanding, very polite and helpful with any thing you may need. The rooms are very nice also. I would highly recommend the hotel.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mtngate wrote a review Sep 2023
Corte Madera, California175 contributions75 helpful votes
Absolutely the best 5 star service of any hotel we have encountered. Every single staff member was warm, friendly, helpful, and often went beyond other hotels we have experienced around the world. Polanco location is great, but wish this elevation of service and comfort was in Condesa. It might be, but we switched hotels just to get space, king bed, good AC, and we found the restaurant breakfasts to be fabulous. It is contemporary comfort, not Mexican charm. Very small workout room, well equipped. The engineering staff lowered the possible lowest cooling temp for us, something that has never happened in another hotel! This is actually a business hotel, given its location. But very well set up to make us comfortable. We wish the staff the best.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Traffic in CDMX is awful between 4-7+. Restaurants in different neighborhoods need 30-40 min to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Ryan K wrote a review Aug 2023
Walnut Creek, California8 contributions1 helpful vote
One of the best hotels I've ever been to. The entire staff does their job with a smile and are some of the nicest, most genuine people I've encountered at a hotel. The cocktails at the hotel restaurant are absolutely fantastic -- didn't try any of the food. The room (Deluxe King) was large - loved the shower, bath, overall design and layout of the room. Room was a bit dated (mid-2000s vibe) but had very nice features. The location of the hotel was fantastic - middle of upscale of Polanco district; about a 20 minute walk to the Anthropology Museum. Felt very safe. The hotel is managed from top to bottom extremely well. Will definitely stay again if in CDMX. We did use Marriott points for the stay (Titanium Member); unsure of cash rates during our stay.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Vinceonthemove wrote a review Aug 2023
Bronx, New York240 contributions367 helpful votes
I've stayed at the Four Seasons, and St. Regis in Mexico City, and I have to say Las Alcobas blows them away. Located in the beautiful Polanco neighborhood, Las Alcobas hits all of the high points of staying in Mexico City. You can take a nice walk to the Museo Soumaya, or a quick $8 buck Uber ride to the Frida museum! I do have expose the best secret of Mexico City...their restaurant Anatol has some of the finest food, attentive kind service and absolute best margaritas in Mexico! We dined their twice, and was shocked that the place wasn't packed. So! take heed, when in the area make a ressie (Opentable) and dine at Anatol. The room was a tad small, but well equipped. Bathroom shower, and jacuzzi was awesome. They can add a nespresso machine to make the experience better. Housekeeping was top notch. If a FHR ressie or not, grab a spa massage treatment (Ana). FANTASTIC! Again I must mention the restaurant Anatol. A must do! Breakfast, Lunch or Dinner. Grab an outdoor table for an afternoon cocktail and fab pizza, as you watch the daily excitement of Polanco. We can't thank the excellent staff enough. They truly made our stay memorable. Front off house: Aldo, Emmanuel, Erick, Hugo and Bruno. Anatol staff: Joaquin, Oscar, Jose Luis. Such a pleasure to see these guys everyday. Truly kind, professional and very knowledgeable of Mexico City. Don't hesitate! Book a stay at the Las Alcobas!
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Date of stay: August 2023
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Sleep Quality
Room Tip: Book a room withj a view of the Avenue.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$519 - $796 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
las alcobas mexico df hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityMiguel Hidalgo / Polanquito / Polanco
NUMBER OF ROOMS
35
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LAS ALCOBAS, A LUXURY COLLECTION HOTEL, MEXICO CITY - Updated 2024 Prices & Reviews

Frequently Asked Questions about Las Alcobas, a Luxury Collection Hotel, Mexico City
Which popular attractions are close to Las Alcobas, a Luxury Collection Hotel, Mexico City?
Nearby attractions include Polanco (0.1 miles), Avenida Presidente Masaryk (0.06 miles), and Lincoln Park (0.1 miles).
What are some of the property amenities at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Yes, valet parking is available to guests.
What are some restaurants close to Las Alcobas, a Luxury Collection Hotel, Mexico City?
Conveniently located restaurants include KYU MÉXICO, Parole Polanco, and Animal Masaryk.
Are there opportunities to exercise at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Las Alcobas, a Luxury Collection Hotel, Mexico City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Las Alcobas, a Luxury Collection Hotel, Mexico City?
Many travelers enjoy visiting Historic Center (Centro Historico) (3.7 miles), Catedral Metropolitana de la Ciudad de México (3.9 miles), and National Palace (4.3 miles).