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NH Collection Mexico City Airport T2

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NH Collection Mexico City Airport T2
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1,115 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Mexico City Airport T2
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Showing 440: English reviews
Reviewed January 12, 2016 via mobile

We stayed at the NH Collection Mexico City Airport Hotel on a stopover between the USA and Cuba. As a non-Spanish speaker, I was nervous that the hotel would be hard to find, but the arrivals area of T2 was well-signed and I easily got to the hotel within minutes. We enjoyed excellent service at the reception and bar, but...

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Helpful?
Thank Jemma W
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Jemma, Thank you for the time you took to review your recent experience at the NH COLLECTION MEXICO CITY AIRPORT T2, We welcome your feedback and value the assessment of our hotel´s services. Our aim is to provide our guests with excellent service, quality food and comfortable stay, therefore I´m glad to receive your goods reviews. We will share...

California, Maryland
Reviewed January 8, 2016

Since my flight would arrive very late at night, I booked this hotel in Terminal 2 because I was under the mistaken impression that it would be easy to get to from my gate. What I didn't know is that United and American flights arrive at Terminal 1. To get to Terminal 2 from Terminal 1 after midnight, one must...

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Helpful?
Thank WorldTraveler9
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest; Thank you very much for sharing your review of your recent visit to NH Collection Mexico City Airport T2. After all the disadvantages to reach the hotel , I am pleased to know that our service was excellent for you. We will be glad to welcome you back in the near future. Sincerely, Juan Carlos Sanabria Hotel Director

Malaga, Spain
Reviewed January 5, 2016

Very convenient when traveling through Mexico City airport as it is located inside the terminal. Rooms are clean and spacious. The personel is friendly and responsive. The only drawback was that checkin took too long (about 15 min waiting)

Review collected in partnership with NH Hotels
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Helpful?
Thank JoaquinTT
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Joaquin; Thank you for sharing your review of your recent visit to Hotel NH Collection Mexico City Airport T2. It´s very important to know our guest feedback, all our staff is committed to providing an excellent service based on the brain behind us,therefore i assure you that we will take the appropriate measures to ensure an efficient service in...

Atlanta, Georgia
Reviewed January 3, 2016 via mobile

Nice hotel with very clean and modern rooms in airport terminal. Very professional and attentive staff. Delicious and inexpensive dinner buffet in the evenings. Pricey but worth it, if you need to stay at the airport. Will stay again, especially as it's very convenient for early morning departures out of Mexico City airport.

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Helpful?
Thank Ami5466
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest; I would like to thank you for the time you took to review your recent experience at the Hotel NH Collection Mexico City Airport T2. It´s very important to know our guest feedback, all our staff is committed to providing an excellent service based on the brand behind us. It is our pleasure to know that the food,...

Athens, Greece
Reviewed January 3, 2016

As per title, perfect for stopover, even for T1 flights (offers free service when public train out of working hours). Very interesting place, if you like architecture. Nice views from the various terraces. Pity that rooms do not offer similar views. Also pity that the security does not allow photos of city views and the terrace areas to be taken....

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1Thank Georgios N M
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Georgois N; Thank you very much for sharing your review of your recent visit to Hotel Nh Collection Mexico City Airport T2. Our main goal is to make our guests feel at home, and it´s good to know that the architecture of the Hotel and the room views /room cleaning were to your liking. Especially was a pleasure to...

Reviewed January 1, 2016 via mobile

After a intercontinental flight we could not face taking and another national flight to reach our destination. So we booked one night as a stop over in our journey. The staff was very helpful and the room service menu had the perfect balance between Mexican and international dishes.

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Helpful?
Thank Magdalena R
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Magdalena; Thank you very much for sharing your comments with us and other Trip Advisor users. It´s a pleasure to be your home during your long stay in Mexico City, know that your stay was enjoyable is our greatest satisfaction. We looking forward to welcome you again. Have a great day! Best Regards, Juan Carlos Sanabria Hotel Director

Edinburgh, Scotland
Reviewed December 29, 2015 via mobile

Great location, quiet & peaceful away from the hubbub of the airport.... Nice comfy beds, lovely breakfast buffet, super convenient for the terminal & assistance with luggage is available. I'd definitely stay here again :). And they also arranged a taxi pick up from T1 which after a long flight from Europe was very welcome...

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Thank catherinemrutter
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Catherine; I would like to thank you for the time you took to review your recent experience at the NH Mexico City Airport T2 hotel, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest...

Richmond, Virginia
Reviewed December 24, 2015

Nice building Excellent rooms Excellent concierge service Excellent front desk service Folks well trained on the hotel system. Very organized and timely billing. Overall hotel staff highly motivated, from the GM, to the housekeeper and Chef. This is one of my favorite hotel bar none, folks there are always happy to see you, and they are very courtious. I love...

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Thank bryanwes
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Mr. Bryan; Thank you very much for your kind comments, all the staff in NH Collection Mexico City Airport T2 are committed to providing quality service to our guests. It is an Honor to know that we exceeded your expectations, is our goal to make you feel like home. I will share your comments and i´m sure that these...

Reviewed December 23, 2015 via mobile

I stay here at least once a month and I love it. The hotel is about a hundred yards from the Airline check in counters in Terminal 2 (make sure your airline operates from T2 and not T1). The large restaurant is very well priced and has an excellent breakfast and lunch buffet manned by a team of very attentive...

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Helpful?
1Thank Jerome L
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Mr.Jerome; I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us and other Trip Advisor users your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am...

London, United Kingdom
Reviewed December 21, 2015 via mobile

We stayed in thias hotel for a night so as to catch a morning flight next day. The room is big and clean. The bathroom have all the necessary amenities. The check in was very efficient. However there is no guidance as to where to catch the elevator to your floor. Do not be put off to stay in this...

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1Thank EastmeetsWestAB
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest: I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad that we met most...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $121 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Hotels.com, Booking.com, Expedia, Hotwire, Priceline, Cancelon, Travelocity, TripOnline SA, getaroom.com, Cheap Tickets and HotelQuickly so you can book your NH Collection Mexico City Airport T2 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#13 Spa Hotel in Mexico City
#21 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travelers.
31 questions
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for one near elevators or resturant so you don't have to walk miles . .”
  • The beds that might have been comfortable but are not
Nitzky, 1 week ago | Read review
“Room at the far end of the hallways are less noisy”
scint1st, 2 weeks ago | Read review
“Ask for a view of something other that a white concrete wall.”
Eagle17NewtonMA, 2 weeks ago | Read review
“Ask for a top floor room--they're quieter”
cocor317, 3 weeks ago | Read review
“I preferred the first floor close to the reception area”
jennifersullivan32, Mar 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question