We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Collection Mexico City Airport T2

Save
Share
Capitan Carlos Leon Gonzalez S/n Terminal 2, Benito Juarez International Airport, Mexico City 15620 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
$109
View deal
NH Collection
Destinia.com
$103
View deal
Hotels.com$109
Booking.com$109
ZenHotels.com$165
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (475)
360
Panoramas (47)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Mexico City Airport T2
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 453 hotels in Mexico City
Location
Cleanliness
Service
Value
Travelers' Choice
NH Collection Mexico City Airport T2 exudes a feeling of modern luxury. The hotel is reachable in minutes by elevator or shuttle from the airport and is only 30-minutes away from city center by taxi. There are 287 rooms that feature a warm, modern design with high, bright windows and neutral green tones. NH Collection Mexico City Airport T2 is there for your comfort and relaxation, including coffee and tea making facilities, a mini bar, pillow menu and free Wi-Fi. Whether you are in Mexico City for business or pleasure, you will enjoy sunbathing on the terrace, or hitting the gym. Breakfast will leave you energized for the whole day, with a wide variety of hot and cold dishes, accompanied by fresh juices and freshly brewed coffee and tea.
Read more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish

Location

Full view
46Car recommended
Grade: 46 out of 100
16Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
2144Reviews69Q+A100Room tips
Traveler rating
  • 1,013
  • 580
  • 268
  • 139
  • 145
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
ccpendle23 wrote a review Jan 11
1 contribution
Arrived a little early after travelling a few hundred miles by bus. Got told room would be ready in 30 minutes. Went to desk got told rom would be ready in 40 more minutes. Regular check in is 3pm. At 3pm the line was now back to the elevators. After 30 more minutes in line got assigned a room. 2nd trip to this hotel 2nd time my room was at the far end of the hall. I am in fairly good shape for 68 but still a long hike. Needed to check in for my flight. Sorry the business center is closed. But just a few minutes and I will be given access to a computer. 20 minutes of waiting and the guy that told me about the wait for check in shows up to tell me no computer available yet there were several not being used that I could see. Front desk personnel seemed to have very poor language skills for an international hotel hooked to an international airport. I stay here because it is the closest to the terminal for my early morning flights otherwise I would not use this hotel.
Read more
Review collected in partnership with NH Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Mariana Sanvicente, Otro at NH Collection Mexico City Airport T2
Responded yesterday
Dear guest, We appreciate the assessment you have given us and the comments you have shared with us, in this regard, we offer you a sincere apology for the inconvenience you had during your stay, rest assured that we will work with our team to redeem this type of situation. We sincerely hope that you will once again give us the opportunity to be your hosts and that this will be an excellent experience again, if so, I remain at your service, hoping that you and your loved ones are very well. am.sanvicente@nh-hotels.com To be honest,
Read more
Donald W wrote a review Jun 2021
Blythe, California9 contributions8 helpful votes
Hotel's Favorite
This hotel is located in Terminal 2 at the Mexico City International Airport, so it is the best place to stay when we have an early morning departure from Terminal 2. The breakfast and services provided are all excellent, and they go out of the way to make sure your are happy. I would recommend this hotel to my friends and family.
Read more
Review collected in partnership with NH Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Maria de la Luz Carranza Maldonado, Other at NH Collection Mexico City Airport T2
Responded Jun 7, 2021
Dear donaldwE3822VB, We hope you are having an excellent day, receive a warm greeting. Thank you for the time you have taken to give us an evaluation, in this regard, we are pleased to know that your stay has been pleasant and that the location has been of great help so that you could rest. Likewise, we are happy to know that you enjoy your visit to our restaurant and that you have enjoyed it as much as we enjoy your presence. We wish you once again give us the opportunity to be your hosts in this your home and offer you a perfect stay, I remain at your service for any special request during your next stay. Sincerely, Luz Carranza Guest Relations Manager ml.carranza@nh-hotels.com
Read more
sambffi wrote a review Jan 11
1 contribution
DON'T BOOK ONLINE WITH THEIR WEBSITE - THEY WILL CANCEL YOUR BOOKING EVEN WITH CHECKIN I have an horrible experience where NH cancelled twice (in different bookings and days) my booking, even though I had done my checkin the day before online. And RECEIVED my confirmation that it was all good and my room (which I chose) was available for me with no problems. Staff was incredible not helpful, and kept saying it was my problem the booking got cancelled!!! Even though I showed them all the proof in the world that I did it all right and NO COMMUNICATION was sent to me that my bookings were cancelled. They even told me the following: PLEASE DON'T BOOK HOTEL through OUR website. Book through third parties. So they are saying their system is HORRIBLE and assuming zero customer obsession. The thing that struck me the most is when I tried to provide feedback for them to change their online booking system and notification system, as a customer. They didn't care a bit and desconsidered. Long story short, after almost 45 mins with discussion and back and forth with hotel staff. I was able to get a room because I was asking to escalate the issue to a manager and they were able "todo me a favor" (as they claim) to find me a room in last minute. And to make things even WORST, they charged me like 40% more that what I had booked THROUGH their WEBSITE/SYTEM. My recommendation, avoid at all times when possible. Even their phone is hard to get a reach with anyone.
Read more
Review collected in partnership with NH Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Mariana Sanvicente, Otro at NH Collection Mexico City Airport T2
Responded yesterday
Dear guest, We appreciate the assessment you have given us and the comments you have shared with us, in this regard, we offer you a sincere apology for the inconvenience you had during your stay, rest assured that we will work with our team to redeem this type of situation. We sincerely hope that you will once again give us the opportunity to be your hosts and that this will be an excellent experience again, if so, I remain at your service, hoping that you and your loved ones are very well. To be honest,
Read more
Kashlee Kucheran wrote a review Dec 2021
Kelowna, Canada1571 contributions1642 helpful votes
+1
For the price, this hotel has no value. The only thing it has going for it is that it’s located inside terminal 2, which makes it convenient for airport layovers… that’s it! It’s almost as if the hotel knows they are your only option so they’ve given up trying in all other areas. Issues/CONS - Suite NOT clean. Hair, hair ties, dirt, even used items left behind in the mini bar, etc. You can tell they just did a very quick tidy and they don’t properly clean between guests. - Hair dryer not working - Heat not working. Room was at 16.3 degrees Celsius. SO cold! - Only ONE coffee cup, ONE small espresso pod. - I had to call 3 times to get more water - Room service app they are promoting doesn’t work - The bathroom amenities are such low quality I didn’t want to use them. The soap is like prison bar soap and the body wash was drying and harsh. PROS - Located inside terminal 2, no need to go outside the airport at all - The suite is massive and has a big conference meeting table and even a 2nd bathroom. - Checkout at 1:00pm I would only stay here again if I am stuck at the airport from a missed flight, but I would never purposely book another stay here if it wasn’t out of pure necessity.
Read more
Date of stay: December 2021
Value
Service
Sleep Quality
Helpful
Share
Ellie P wrote a review Dec 2021
London, Canada9 contributions
the location is perfect for T2 access. However our room only had 1 cup and 1 glass in a 2 person room. Repeated polite requests for one more were not followed up on until 3rd request 4 hours later. The safe in the room was completely inoperable. Found it impossible to join the NH rewards scheme online - got repeated demands to go back and try again. Gave up
Read more
Review collected in partnership with NH Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Mariana Sanvicente, Otro at NH Collection Mexico City Airport T2
Responded Dec 11, 2021
Dear Ellie P, First of all, I would like to thank you for the time you took in giving us feedback. It is very important for us to provide you with unsurpassed care and I am sorry to hear that we have not managed to exceed your expectations. On the other hand, we hope in a next stay to redeem ourselves with this situation and thus denote the great commitment we have with each of our guests. Do not hesitate to contact us on your next stay, we will be happy to help you. Sincerely. Mariana Sanvicente Guest Relations Manager NH COLLECTION MEXICO CITY AIRPORT T2
Read more
Previous
123456
PRICE RANGE
$112 - $174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh aeropuerto t2 mexico hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityVenustiano Carranza District
NUMBER OF ROOMS
287
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about NH Collection Mexico City Airport T2
Which popular attractions are close to NH Collection Mexico City Airport T2?
Nearby attractions include Palacio de los Deportes (0.7 miles), Centro de Convivencia en Mundo E (0.7 miles), and Museo Interactivo del Medio Ambiente (0.4 miles).
What are some of the property amenities at NH Collection Mexico City Airport T2?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Collection Mexico City Airport T2?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Mexico City Airport T2?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Mexico City Airport T2?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to NH Collection Mexico City Airport T2?
Conveniently located restaurants include Salute Food & Bar, Casa Avila, and Aerotortas.
Are there opportunities to exercise at NH Collection Mexico City Airport T2?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at NH Collection Mexico City Airport T2?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Mexico City Airport T2 offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Mexico City Airport T2?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to NH Collection Mexico City Airport T2?
Many travelers enjoy visiting Historic Center (Centro Historico) (4.2 miles), Metropolitan Cathedral (Catedral Metropolitana) (4.0 miles), and National Palace (Palacio Nacional) (3.6 miles).