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NH Collection Mexico City Airport T2

1,375 reviews
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Traveler (263)
Room & Suite (183)
Storyboard
Overview
  • Excellent44%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible5%
Travelers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from NH Collection Mexico City Airport T2
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,375)Write a Review
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All reviewsmexico city airportinside terminalan early flightlong layovernext morningboarding passlate arrivalan overnight staygreat breakfast buffetbetween flightsconvenient locationrooms are bigwater pressurelate at nightvery nice hotelelevatorconvenience
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1 - 5 of 512 reviews
Reviewed yesterday

The hotel, though probably good some years ago, is showing its age and lacks cleanliness. The TV was not HD and had poor channel selection with no guide, I ate at the restaurant and found it to be poor in selection and quality. The only...More

Review collected in partnership with NH Hotels
Thank 407gilberts
Reviewed 3 days ago

Opted to stay here to rest up and prepare for an early departure to Puebla. Not a value at all (for the price you can find superior hotels in Mexico City) but you are paying for location and convenience. Customer service was good especially at...More

Thank alofasamoa
Response from GerenciaNHCTerminal2, GUEST RELATIONS MANAGER at NH Collection Mexico City Airport T2Responded 2 days ago

Dear alofasamoa, Thank you for choosing Nh Collection Mexico City Airport T2 on you recent visit to Mexico City. We are very sorry that we have not met your expectations, regarding your kind comments we have implemented an action plan in order to improve our...More

Reviewed 5 days ago via mobile

Stayed there for 6 hours, for a short night while being in a business trip. Calm place, efficient staff, clean room, big bed. Allowed me to wake up at 04.40 for a flight at 06.05 Can't do better timing wise. I really recommend to make...More

Thank Jekyllboy
Response from GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2Responded 4 days ago

Dear Mr. Jekyllboy, We appreciate the trust placed in our hotel for your last stay, we are pleased to know that the facilities and service have lived up to your expectations and that we have happily fulfilled your satisfaction. Likewise, we are glad that it...More

Reviewed 2 weeks ago via mobile

In the new terminal 2, great for Aeromexico, Delta and Copa All other airlines are accesible by the train which is 5mins to terminal 1. Also there are tons of eating options downstairs. Very convenient. Room is comfortable, but standard. Excellent WiFi and a great...More

Thank Lyle-Brazil
Response from GerenciaNHCTerminal2, GUEST RELATIONS MANAGER at NH Collection Mexico City Airport T2Responded 1 week ago

Dear Lyle-Brazil, Thank you for choosing Nh Collection Mexico City Airport T2 on your recent stay. We are proud we can meet your expectations of service and quality. As you mentioned being inside of the Terminal 2 of the airport is very easy for travelers...More

Reviewed 2 weeks ago

Was very sick as I arrived into Mexico City Aiport. We got our bags and went straight to NH Hotel. They were very accommodating. Had my clothes all washed for next morning 8am before our flight to Argentina. Very convenient, good size rooms and decent...More

Review collected in partnership with NH Hotels
Thank VickyChimaLenz
Response from GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2Responded 2 weeks ago

Dear VickyChimaLenz, We appreciate the trust placed in our hotel, without a doubt one of the advantages in staying with us is the location, we are glad to know that the strategic location of our facilities has been an advantage for your flight itinerary, also...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Details
Price range
$128 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Mexico City
#25 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$128 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Mexico City
#25 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (263)
Room & Suite (183)
Dining (77)
Pool & Beach (26)
Hotel & Grounds (310)
Bathroom (13)
Business Center & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Jolanta N
September 29, 2017|
AnswerShow all 12 answers
Response from GerenciaNHCTerminal2 | Property representative |
Dear Jolanta, The Airport is one of the most safe place in all City, there are polices around, also there is video system in all gates and commun areas. Don be afraid, enjoy it! Best regards! Kimia Altafi, Guest Relations... More
1
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Google Translation
spanishatheart
May 28, 2017|
AnswerShow all 9 answers
Response from GerenciaNHCTerminal2 | Property representative |
Dear guest, Thank you for the preference, let me share with you that in all of our agencies or web pages to book, you can find the option with breakfast or without it. You can choose according to your preference. Kindest... More
0
Votes
Google Translation
TravelBeaucoup
April 29, 2017|
AnswerShow all 5 answers
Response from GerenciaNHCTerminal2 | Property representative |
Dear TravelBeaucoup, Let me share with you that the hotel resides outside immigrations, but inside the Airport´s terminal. ¡See you soon! Sharon Garduño Guest Relations
0
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Google Translation
Room Tips
"Hilton at Terminal 1 would be better service."
Read review
"Ask for a room close to the desk, because you will have to walk back there when your keys don't work."
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"Poor management"
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"Great for a stop over when flying"
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