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Hilton Mexico City Reforma

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Hilton Mexico City Reforma
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1,590 Reviews from our TripAdvisor Community

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Showing 875: English reviews
Orlando, Florida
Reviewed 3 days ago NEWvia mobile

The Mexico City Hilton is a beautiful and comfortable hotel. We enjoyed a delectable breakfast buffet in the on site restaurant each morning and the front desk staff were very helpful and kind. It is located within a walking distance from the Fine arts Palace, the historical district and close to an amazing shopping attraction (artesanías "la ciudadela". We never...

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Helpful?
Thank Jackie G
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Jackie G, Is a pleasure to read this extraordinary review about your recent stay with us, and also about Mexico City. We feel so good, to read that we bring to you and your family a great experience, thank you so much for the comments about our Front Office Staff. As you mentioned we have an extraordinary location, near...

Reviewed 5 days ago NEW

pros: 1. Excellent location. Take 5-15 minutes to Art Palace, Torre Latino American, Zocalo, and Cathedral. Close to the metro station Hidalgo. 2. Room was spacious and had a beautiful overview. 3. Executive lounge has great view of downtown. 4. Public area including lobby and outdoor Terrence was well-appointed and comfortable. Cons: 1. Serious leakage of toilet in my room...

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1Thank bachelor8
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear bachelor8, First of all I would like to thank you for share your review through TripAdvisor. And for explain the Pros of our hotel, as you mentioned the location is perfect at the city downtown, because we are closer to many different attractions. I´m really sorry for the embarrassed situation that you lived during your stay with us. I...

Athens, Greece
Reviewed 5 days ago NEW

Very comfy! Very hospitable, generous and kind staff! Took care of all that we needed in a flash! Great for large events as it has great and very versatile spaces! Loved the outdoors large balcony on the 6th floor and the 26th spaces! Just a 10 minute walk to Zocalo!

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Helpful?
Thank EleniM801
GMReforma, Director General at Hilton Mexico City Reforma, responded to this review

Dear EleniM801: Thank you for choosing Hilton Mexico City Reforma for your most recent stay and for writing this amazing review, we´re honored to read that your experience with us was pleasant and that you enjoy our facilities and service. We´re definitely going to share your comments with our staff. Thank you once again for your preference, and look forward...

Reviewed 1 week ago NEW

My entire family had an amazing experience. We were really happy with the every single staff member we encountered. They were all very pleasant, smiled all the time and we were happy to be there. It made out stay very memorable. The location of the hotel was perfect. It is close to everything walking distance. The hotel staff also made...

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Helpful?
Thank Beatriz D
GMReforma, Director General at Hilton Mexico City Reforma, responded to this review

Dear Beatriz D: We´re grateful for the time you gave us on writing this excellent review. At Hilton our guests are our biggest priority so that´s why we are glad that your experience with us was very pleasant and our staff very polite. As you already mention, we´re lucky to have the best location and views from the city. We...

Reviewed 1 week ago via mobile

This is a very well located hotel, nearby the most important downtown sightseeings. Spacious and very clean rooms, old fashioned but well equipped, nice breakfast and warm service are the key elements. The wifi is pretty strong, suitable for business purposes too. A nice gym plus a good restaurant are also available

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Helpful?
Thank Antonis M
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Mr. Antonis M, Thanks for your review, It´s a pleasure to read that you enjoyed your stay with us; it would be an honor to have you one more time staying at Hilton México City Reforma, right now we are remodeling our rooms in order to give you the best experience and comfort. We read that you enjoyed the...

Reviewed 1 week ago

Everyone was very helpful and attentive from the time we arrived until the we departed. My wife needed special attention because she is partially handicapped and all accommodation was provided to make her moving around easy. The Executive level and the Club Room was outstanding.

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Thank 803shelbyb
San Salvador, El Salvador
Reviewed 1 week ago

Hotel facilities are among the best I've stayed in Mexico City. Rooms are extremely clean and wooded floors give them a classy touch. Location is great on the heart of Reforma. Staff is super friendly and I would definitely stay again on my next visit.

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Helpful?
Thank Diego A
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Diego A: We are honored that you have chosen Hilton Mexico City Reforma during your last stay. We would like to thank you for your time on writing this great review, and for giving us the opportunity to know more about your experience during your visit. For us it´s very pleasant to know that we have met all your...

rancho cucamonga, United States
Reviewed 1 week ago

I stayed here for 2 nights and had a wonderful time. The staff was very friendly and outgoing. Rooms were amazing. I love the wooden look flooring. The restaurant "El Cardenal" I believe the name was not only was good but the price was cheap. I was actually was pleasantly surprised.

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Helpful?
Thank Anthony V
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Mr. Anthony V: Thank you for writing this amazing review, we´re very pleased to read your comments, especially to know that your stay with us was excellent. As you mention, the restaurant El Cardenal wich is a partnershp, it´s one of the best traditional restaurants in the city. Hoping to serve you in the future. Jorge Gutierrez General Manager

Atlanta, Georgia
Reviewed 1 week ago

This is a great hotel the location is wonderful, the park right across the street, is beautiful, getting around via Uber is so easy. The rooms are nice clean, the beds are comfortable and the bathroom has decent counter space. The only issue was like most bathrooms the lighting is average when trying to put on makeup. The staff was...

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Helpful?
Thank Kate F
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Kate F: Thank you so much for the time you gave us on writing this amazig review, at Hilton our guests are our biggest priority so we´re delighted to know that we met all your expectations and that we provided you with a good service. As you already mention, we´re privileged with a great location and amazing views from...

Cincinnati, Ohio
Reviewed 1 week ago

This hotel is located in heart of the city. Right across the street from Alameda central. And a short walk to Zocalo and other sites. Hotel was very clean and staff very friendly. Bartenders and drinks good. Helped organize private tour of pyramids which was best way for us to go. Would definitely stay here again.

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Helpful?
Thank KLM1914
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear KLM1914, We would like to thank you for the time you gave us on writing this review and for choosing Hilton Mexico City Reforma during your last stay. We´re very pleased to know that your experience with us was nice and that we provided you with a good service, also that you enjoy our bar service and concierge too;...

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Staying in Alameda

Neighborhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from the five-star Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Mexico City 06010, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $116 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Cancelon, Expedia, HotelTravel.com, Odigeo, Travelocity, Priceline and Jetsetter so you can book your Hilton Mexico City Reforma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#9 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Mexico City Reforma staff and other travelers.
21 questions
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Questions? Get answers from Hilton Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a high floor if you can. A city with so much scenery. The higher the better.”
 of 5 bubbles 915anthonyv, 1 week ago | Read review
“Ask for a room on a nigh floor in the 20s”
 of 5 bubbles katef577, 1 week ago | Read review
“Ask for a room high up with a view”
 of 5 bubbles joe1212, 2 weeks ago | Read review
“Best rooms 26th floor facing Alameda Park”
 of 5 bubbles RamonSalcido, 2 weeks ago | Read review
“Incredible Executive Lounge View”
 of 5 bubbles bonnington77, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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