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Hilton Mexico City Reforma

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1,409 Reviews from our TripAdvisor Community

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Showing 771: English reviews
Sydney, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Loved this hotel, its in the most convienent part of town. The staff were very pleasant, and extremely helpful and couldn't seem to do enough for you. From check in to check out it the service was pretty seamless. If i have an opportunity to come back to Mexico i wouldn't hesitate to stay here again.

Helpful?
Thank Greg F
Denver, Colorado
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I arrived at the Hilton Reforma late at night and was greeted enthusiastically by both the bellboys and the front desk staff. Everyone was helpful, spoke perfect English and made both check-in and check-out a breeze. Although I didn't have much time to explore the city, the Hilton Reforma seems ideally located. I'll definitely be returning on my next visit... More 

Helpful?
Thank ZReff
San Juan Metro Region, Puerto Rico
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

excellent location, facilities, view and service; in front of the larger Alameda Park, Bellas Artes, next to Torre Latinoamericana, Sambors of the "Azulejos", museos, stores, and cheap restorants, in addition by the weekends you have opportunities to buy Mexicans artcrafts at Alameda Park. I've twice at this hotel.

Helpful?
Thank bcamejoreyes
Chapel Hill, N.C,, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The people in the Executive Lounge were exceptionally professional, helpful, friendly and thoughtful. The view from the Executive Lounge is excellent. The hotel is in an very good location, convenient to downtown and many restaurants andtourist sites. Overall, my stay was nothing short of excellent. Highly recommended.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Richard C
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Richard C, Greetings from Mexico City !!!! Thank you for your staying with us, it´s a pleasure to read that you really enjoyed your experience at our Executive Lounge at the 26th floor, be assure that we will share your comment with all the staff. Is good to know that our privileged location was perfect for you, as you... More 

Grand Cayman
Level Contributor
297 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A place to stay, large and full property, full of amenities, including one of the largest and best gym in the Americas, great staff, too service in the Club Floor, rooms and beds are wonderful, much more that one can say. The restaurants are great, top of the line.

Helpful?
1 Thank wrp57
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear wrp57, Is wonderful to see that we met your expectations during your last stay with us, as you wrote in our 6th floor we have our beautiful and big gym, with the pool area, and spa services is good to know that you really enjoyed it. And also to read that our staff was really helpful specially at the... More 

Miami, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very well located and very competently run. Has several very good restaurants, so fine dining is never an issue. The staff at Hilton Reforma are efficient and friendly. The rooms are spacious and calm. Décor is a bit old fashioned but this is offset by being very clean. The gym gets busy but functions well. I particularly appreciate the Terraza... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Veronique V
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Veronique V, Thank you for let us know that we met your expectations, is great to read that you really enjoyed your stay with us, and that our staff was friendly during your stay, they work so hard every day to show the blue energy of Hilton Mexico City Reforma. As you mention our Terraza Restaurant has an excellent... More 

Dubai, United Arab Emirates
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel good city location in the heart of mexico city and close to the tourist destinations. Extremely helpful and courteous staff. They have a great mexican restuarant on the property which is worth a visit.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank sanjay n
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear sanjay n, Thank you so much for the time to share this nice review about your last stay with us. As we can see probably we met your expectations, as your mention we are located in the heart of Mexico City, with many places to visit. For our team members the guest recognition is one of the most important... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The Hilton Reforma is so wonderful. We were welcomed by Erick at the front desk who was very kind and got us quickly into a room way before check in time. He always made sure we were taken care of, and as a Hilton employee I greatly appreciate it The cardinal restaurant was delicious and the beds were very comfy.... More 

Helpful?
Thank Robert F
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Robert F, Thank you very much for writing such an awesome review. We are really happy to know that we met your expectations, and that our professional staff was really helpful for you, specially Erick, we will share your comments with all the team thank you so much. Also that our concierge help you with everything you need, we... More 

San Clemente, California
1 review
5 of 5 stars Reviewed 1 week ago

Great location, about 35 min to the airport and surrounded by city landmarks; museums, theaters, restaurants and more. The hotel features great restaurants, a well equipped gym, and some of the best views of Mexico City.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank ejpm2016
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear ejpm2016, We really appreciate your nice review about your last stay at Hilton Mexico City Reforma, as you mention, our location is perfect, if you come for vacations you can enjoy a lot of places to visit, if you come for business we are at the downtown an the hotel has all the facilities for business people. Thanks you... More 

Minneapolis, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Mexico City Reforma in January 2016. The location was excellent, many attractions were within walking distance. The hotel was clean, comfortable and the staff was very attentive. We enjoyed the concierge floor with breakfast in the morning and hor dourves in the evening. I would recommend this hotel for people traveling to Mexico City.

Helpful?
Thank Todd A
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Todd A, Greetings from Mexico City !!!! Is good to know that you share your comments about your visit on January, thank you for remain your stay with us, and for the recommendation for all the people who want to visit Mexico City, as you said, we are the option at the downtown. And our staff are always waiting... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Alameda

Neighborhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from the five-star Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Col. Centro, Mexico City 06010, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $130 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
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Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#10 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
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