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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Mexico City Reforma
Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#25 of 439 hotels in Mexico City
Location
Cleanliness
Service
Value
Travelers' Choice
Visit the heart of Mexico's historic center from Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar.
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Property amenities
Paid private parking nearby
Free internet
Pool
Bar / lounge
Raquetball
Airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Paid wifi
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Manicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
Contact
Avenida Juarez 70 Colonia Centro, Mexico City 06010 Mexico
Name/address in local language
Getting there
JuárezMexico City Metro3 min
HidalgoMexico City Metro3 min
Rental CarsSee rental cars from $12/day
2754Reviews40Q+A100Room tips
Reviews
Traveler rating
- 1,797
- 673
- 172
- 62
- 50
Time of year
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Selected filters
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Popular mentions
Thank you Hilton Mexico City Reforma, what an amazing service from the professional gentleman that checked me in too the funny bartender that made September 15 memorable! Thank you for this experience, Carlos from Housekeeping ensured that my room was well cleaned and fresh and finally I did not get the name of the waiter at the lobby bar but he was also very professional and made some good recommendations for food. The plant base burger is delicious one of the best so far outside the U.S. E. Romero
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Date of stay: September 2021Trip type: Traveled with friends
Helpful
Hotel's Favorite
Longtime Diamond Hilton and have stayed at a lot of their properties and this one was an all around excellent hotel - staff was super helpful, all fluent in English and took care of setting up a COVID test for my return to the US. Room was spotless, excellent safety measures in place for COVID. Great location, easy walking to tons of shopping, even Zona Rosa (about a 30 min walk). Sonora Grill was top notch, as was the breakfast on the 6th floor. Get a room facing the park across the street if you can (odd numbered rooms).
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Room Tip: Ask for room with view of the park across the street (odd numbered rooms I believe)
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2 Helpful votes
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded Jul 8, 2021
Dear Kravmaguffin, Greetings from Mexico City! We do appreciate the time share with our TripAdvisor readers your review from your recent stay at our hotel. As a Hilton Honors Diamond member, we are proud to read that you have enjoyed your days in our hotel, as well as the service of our team members. We have a great location, nearby to many attractions, like Bellas Artes, Historic Center, Alameda Park, museums, etc. and due the situation, it is a pleasure to our staff to help you with the COVID test to have a prompt and safety return to home and, with your beloved ones. Thank you so much for the recommendation. It will be a pleasure to welcome you back soon. Kind regards, Mathieu Seigle Director of Operations
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Conclusion: Hilton Reforma is a standard Hilton hotel. Everything except the breakfast was perfect. Easy check in, a nice room and great service. The breakfast was a nightmare. I can easily stay at this hotel again. Review: I stayed at Hilton Reforma for 6 night. The hotel is located 30 min drive from the airport. I took a taxi from the airport, which was safe. You can not use Uber from the airport. I was told that the subway is not safe. The hotel is located close to the historical area, where you can walk to most sites. The are a lot of shops and restaurants in the neighborhood. It is easy to take a Uber from the hotel, if you want to go to other areas of Mexico city, which I will recommend. Uber is safe. The check-in was fast and staff was really kind. Also the check out is really fast. They offered me an upgrade for a cost. I got a huge room at 26. floor. The room was clean and wifi worked perfect. The room had an amazing view. Only issue was that the elevators did not work for a couple of hours after an earthquake. As a gold member i had breakfast for free, but the breakfast restaurant is totally chaos. It is too small compared to the size of the hotel, and they should have hired a waiter or two more, because you can wait up to 30 min, before they are ready to serve you. In general the food was good. The hotel also have two other restaurants, but I did not pay them a visit. The hotel has a pool area on the 3rd floor. It is nice to have, if you want to relax in the sun in the afternoon after a long day in the city.…
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Date of stay: September 2021
Location
Service
Sleep Quality
Helpful
Great hotel with helpful staff, the food it’s good at the club level. The rooms are big and with a great view. I would come back! Clean, nice staff, good view and yummy food 🥘 I asked for a ride to the airport, I briefly mentioned I had lots of luggage and got a big van, really good service!
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Date of stay: October 2020Trip type: Traveled as a couple
Room Tip: Club level is great!
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Helpful
It was a memorable stay and the place is nice as well, i was shocked that this was a 4 diamond hotel, employees are nice even the concierge is very helpful,the ambiance is good as well, i just hope they have a heated pool and a jacuzzi and the lounge is open but it’s understandable during pandemic, we will definitely stay in here again
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded 1 week ago
Dear Ishmael B, Greetings from Hilton Mexico City Reforma ! Thank you so much for your recent visit to Hilton Mexico City Reforma and for the time sharing your review through TripAdvisor. We are proud to read that you have enjoyed your days in our hotel and, the privilege location. At Hilton we are committed to bring unforgettable experiences to our guests. Thank you so much for the recognition of our staff it will be a pleasure to share it with them, and as well for the recommendation. It will be a pleasure to welcome you back soon. Sincerely, Mathieu Seigle Director of Operations
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PRICE RANGE
$136 - $266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton mexico city reforma hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCentro Poniente / Alameda / Cuauhtémoc District
NUMBER OF ROOMS
458
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Claim Your Listing Frequently Asked Questions about Hilton Mexico City Reforma
Which popular attractions are close to Hilton Mexico City Reforma?
Nearby attractions include Memory and Tolerance Museum (0.1 miles), Museo de Arte Popular (0.06 miles), and Museo Mural Diego Rivera (0.1 miles).
What are some of the property amenities at Hilton Mexico City Reforma?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Mexico City Reforma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Mexico City Reforma?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Mexico City Reforma?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Mexico City Reforma?
Conveniently located restaurants include Sonora Prime Centro Historico, Sonora Grill Reforma, and Testal.
Are there opportunities to exercise at Hilton Mexico City Reforma?
Yes, guests have access to an indoor pool during their stay.
Does Hilton Mexico City Reforma have an airport shuttle?
Yes, Hilton Mexico City Reforma offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hilton Mexico City Reforma located near the city center?
Yes, it is 0.9 miles away from the center of Mexico City.
Are any cleaning services offered at Hilton Mexico City Reforma?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Mexico City Reforma offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.