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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Mexico City Reforma
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#24 of 461 hotels in Mexico City
Location
4.7
Cleanliness
4.6
Service
4.6
Value
4.3
Travelers' Choice
Welcome to our sophisticated Downtown Mexico City hotel, Hilton Mexico City Reforma. Highlights include:
- Rooms and suites listed among the most spacious and comfortable in the area
- Situated in the government and business district, just steps from the Alameda Central Park and Reforma Avenue
- Walking distance to Mexico City Historical Downtown District and Mexico's tradition and culture
- Close to Mexico International Airport
- 25-meter lap pool and indoor heated pool
- Free WiFi in public areas
- Fully equipped fitness center and spa
- Expansive executive lounge with stunning views
- Modern business center with the latest technology
- Largest hotel convention center in the city for meetings of all sizes
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Property amenities
Paid private parking on-site
Free internet
Pool
Bar / lounge
Raquetball
Babysitting
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Paid wifi
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Manicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Hair dryer
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
Contact
Avenida Juarez 70 Colonia Centro, Mexico City 06010 Mexico
Name/address in local language
Getting there
JuárezMexico City Metro3 min
HidalgoMexico City Metro3 min
Rental CarsSee rental cars from $13/day
2890Reviews48Q+A100Room tips
Reviews
Traveler rating
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- 52
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Reasonably priced, included for added price, scrumptous buffet breakfast, live entertainment in lobby two nights a week, safe and refrigerator in room, 4 restaurants on site, one block away from the tour buses that take you to the Chapultepec castle and park and Frida Kahlo's house. Tours available for hot air balloon rides over the pyramids, highly recommend, double tier tour buses one block away with 4 routes of city.
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Date of stay: July 2022
Value
Location
Service
Room Tip: City view, non connecting room, high floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded 1 week ago
Dear Poncena1776, First and foremost, I would like to thank you, for your recent stay at Hilton Mexico City Reforma and for the time sharing your review through TripAdvisor. We are more than happy to read about your experience, and that you enjoyed the privilege location of the property nearby the principal attractions in city, as well the restaurant options and the facilities; this motivates us to continue on the same path in order to fulfill our promise of excellence to all our guests. Thank you so much for the recommendation. It will be a pleasure to welcome you back soon. Sincerely, Alejandra Gamboa PA to General Manager
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Hotel's Favorite
Perfect stay. The room was large and well-appointed. The executive floor lounge with its breakfast and happy hour were great: the service was outstanding, especially from Ulises and Manuel, who remembered me and my typical drink orders and had them at my table almost before I could sit down. The hotel is very well-located next to the Alameda park and it is easy to walk to everything in the historic center of town. Tons of good restaurants both inside and outside of the hotel. Easy to get Uber or taxi, 30-45 mins from the airport depending on traffic and about 15 mins from the Anthropology Museum and other cultural sites
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: ask for a high floor on the Alameda side of the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded Jun 8, 2022
Dear Erik K, First and foremost, I would like to thank you, for your recent stay at Hilton Mexico City Reforma and for the time sharing your review through TripAdvisor. We are proud to read that you have enjoyed your days in our hotel and the privilege location nearby the principal attractions in city. At Hilton we are committed to bring unforgettable experiences to our guests. Thank you so much for the recognition of our staff it will be an honor to share it with them, and as well for the recommendation. It will be a pleasure to welcome you back soon. Sincerely, Alejandra Gamboa PA to General Manager
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Great hotel in the middle of the city center. Walking distance to many sights. We stayed for three nights before we continued to Cancun. Vedy clean, stylish and typical Hilton. Great lobby, friendly staff, especially the concierge was so helpful and suggested great things for us to do with out kids in the city. Food was good. Has a good pool both inside and outside. Will stay there again if we visit Mexico city. Can highly recommend the hop on, hop of tourist bus that goes just down the road and you can see the most important sights of the city in a day.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded 1 week ago
Dear G4009IFVeronica, Thank you so much for your recent visit to Hilton Mexico City Reforma and for the time sharing your review through TripAdvisor. We are proud to read that you have enjoyed your days in our hotel and the privilege location nearby the principal attractions in down town. We are pleased that the pool area in the 6th floor and facilities were to your liking as well as the food and the cleanliness has met your expectations. At Hilton we are committed to bring unforgettable experiences to our guests. Thank you so much for the recognition of our concierge staff, it will be an honor to share it with them, and as well for the recommendation. It will be a pleasure to welcome you back soon. Sincerely, Alejandra Gamboa PA to General Manager
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I was in this hotel from July 10 to 14 /2022 with my husband in room 1129. The hotel location is excellent very close to the center. The room was clean large and very comfortable. The staff was super helpful very professional and friendly. Breakfast and service at the executive lunge was outstanding I will rate it 5 stars specially from Alejandro. Staff is excellent at the front desk specially from Obeh that was very professional and helpful. I will comeback again.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded 3 weeks ago
Dear Bertha and Enriquec504, Thank you so much for your recent visit to Hilton Mexico City Reforma and for the time sharing your review through TripAdvisor. Is great to read that you enjoyed the location nearby to the principal attractions in downtown and the facilities were to your liking as well as the breakfact and, the service at the Executive Lounge was great, specially from Alejandro, thank you so much for the recognition, it will be a pleasure to share it with him. Thank you for the recommendation that you have done. I do hope to have a new opportunity to welcome you back soon. Sincerely, Alejandra Gamboa PA to General Manager
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We really enjoyed our stay at the Hilton Reforma. The rooms were large and comfortable, and the service was great. We ate at El Cardenal and Los Dones several times, and they were very good. There were some noisy restaurants and bars on the street nearby, but our rooms were quiet. The concierge was very friendly and helpful. I did think that the music in the lobby/bar area was too loud. The location of this hotel is very convenient to museums, restaurants, and historic places. I wish we had had a shower stall in the bathroom instead of a deep tub with only a partial glass enclosure.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded 4 weeks ago
Dear CamilleGrace, First and foremost, I would like to thank you, for your recent stay at Hilton Mexico City Reforma and for the time sharing your review through TripAdvisor. We are more than happy to read about your experience, and that you enjoyed the privilege location of the hotel nearby the principal attractions in downtown, as well as the restaurants El Cardenal y Los Dones and, the quality of service from the staff; this motivates us to continue on the same path in order to fulfill our promise of excellence to all our guests, we appreciate your feedback regarding the music in lobby bar and the bathroom. Thank you so much for the recommendation. It will be a pleasure to welcome you back soon. Sincerely, Alejandra Gamboa PA to General Manager
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We stayed at the Hilton Mexico City Reforma for 7 nights and were impressed by the amenities at the property and size of the rooms. We had breakfast every morning at Los Dones, and Victor was a fantastic waiter. Lili went above and beyond in cleaning our room. Nayeli, the concierge, was very helpful and kind. We can’t wait to come back!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded Jul 4, 2022
Dear Inbonakdar, Greetings from Mexico City! We do appreciate the time share with our TripAdvisor readers your review from your recent stay at our hotel. We are proud to read that you have enjoyed your days in our hotel, as well as the facilities and breakfast at Los Dones. Thank you so much for the recommendation and for the recognition to the service of Victor, Lili and Nayeli, It will be a pleasure to share this with them and of course, to welcome you back soon. Sincerely, Alejandra Gamboa PA to General Manager
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The staff at the Hilton Reforma are all incredibly friendly and helpful. Particularly Jesus in the Concierge. Jasmin in the Executive Lounge. And most especially Nico who took care of me and my room, she was amazing! Great place to stay in the Reforma District with great history, culture and restaurants.
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded Jun 27, 2022
Dear L3176SCpauld, Greetings from Mexico City! We do appreciate four your time to share with our TripAdvisor readers your review from your recent stay at our hotel. We are proud to read that you have enjoyed your days in our hotel, At Hilton we are committed to bring unforgettable experiences to our guests. Thank you so much for the recognition of our team member's work, it will be an honor to share it with them, and as well for the recommendation. It will be a pleasure to welcome you back soon. Sincerely, Alejandra Gamboa PA to General Manager
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The food is great. Rooms were clean. Staff is super friendly. Great location!! Adan at breakfast was super friendly and helpful! We were able to have all of our needs met. I would stay here again especially for location.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded Jun 27, 2022
Dear Azucenaglz, Greetings from Mexico City! We do appreciate for your time to share with our TripAdvisor readers your review from your recent stay at Hilton Mexico City Reforma. We are proud to read that you have enjoyed your days in our hotel, as well as the privilege location nearby the principal attractions in downtown. At Hilton we are committed to bring unforgettable experiences to our guests. Thank you so much for the recognition of our staff service, it will be an honor to share it with them, and as well for your kind recommendation. It will be a pleasure to welcome you back soon. Sincerely, Alejandra Gamboa PA to General Manager
Read more
This centrally-located large hotel is situated a 20-minute walk from the Zocalo (main square) and across the street from a park and Sanborn’s, a department store/pharmacy. The lobby is renovated with a bar and plenty of seating space. The rooms are a good size with great views of the city. They were clean but have not been renovated in a while. The bed and pillows were comfortable. The staff is excellent at the front desk. But not the concierge which couldn’t provide a restaurant recommendation in the Roma neighborhood. The food at the hotel is great, including catering. The breakfast buffet ($20pp) has made to order omelettes. There are 2 restaurants: El Cardenal and Sonora steakhouse. Cardenal is popular for brunch so you have to make a reservation in advance. Sonora was good both times we ate there. Room service was delivered timely, warm and delicious. The outdoor pool is long and skinny, only enough for 1, maybe 2 people to do laps. There are loungers. We enjoyed the spa, the massage therapists are skilled. There is a safe, iron and ironing board in the room. During the day walking around is not an issue, but is not recommended at night. Taxis are plentiful and so is Uber. Covid tests are provided on-site at a pricey $40 per person.…
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Date of stay: April 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded Jun 20, 2022
Dear Patna, Greetings from Mexico City! We do appreciate the time share with our TripAdvisor readers your review from your recent stay at our hotel. We are more than happy to read about your experience at our hotel, nearby the principal attractions in Mexico, as you mentioned we are located a walking distance from the Palacio de Bellas Artes, Zocalo, historic center, that is a place where will enjoy all the monuments, murals etc. Thank you so much for the recommendation. It will be a pleasure to welcome you back soon. Sincerely, Alejandra Gamboa PA to General Manager
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+1
Didn't stay for the rooms but I was impressed by the Bar and I simply made a stop at the premise and spent some bucks. The high-ceiling and spacious facilities make it an ideal place for watching soccer matches. Would certainly return again when I am next in CDMX.
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Date of stay: June 2022
Cleanliness
Service
Room Tip: didn't stay for the rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GM Reforma, Guest Services / Front Office at Hilton Mexico City Reforma
Responded Jun 17, 2022
Dear sunsun69s, Greetings from Mexico City! We do appreciate the time share with our TripAdvisor readers your review from your recent visit at our hotel. We are glad to read that you have enjoyed the facilities and the big screen transmission at the Lobby Bar. At Hilton we are committed to bring unforgettable experiences to our guests. Please, do not hesitate in come back soon, we will be waiting for you. Sincerely, Alejandra Gamboa PA to General Manager
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PRICE RANGE
$151 - $174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton mexico city reforma hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCentro Poniente / Alameda / Cuauhtémoc District
NUMBER OF ROOMS
458
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Claim Your Listing Frequently Asked Questions about Hilton Mexico City Reforma
Which popular attractions are close to Hilton Mexico City Reforma?
Nearby attractions include Memory and Tolerance Museum (0.1 miles), Museo de Arte Popular (0.06 miles), and Museo Mural Diego Rivera (0.1 miles).
What are some of the property amenities at Hilton Mexico City Reforma?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Mexico City Reforma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Mexico City Reforma?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Mexico City Reforma?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Mexico City Reforma?
Conveniently located restaurants include Sonora Grill Reforma, Sonora Prime Centro Historico, and Testal.
Are there opportunities to exercise at Hilton Mexico City Reforma?
Yes, guests have access to an indoor pool during their stay.
Does Hilton Mexico City Reforma have airport transportation?
Yes, Hilton Mexico City Reforma offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hilton Mexico City Reforma located near the city center?
Yes, it is 0.9 miles away from the center of Mexico City.
Are any cleaning services offered at Hilton Mexico City Reforma?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Mexico City Reforma offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.