Hotel Geneve Mexico City
Londres 130, Col. Juárez, Mexico City 06600 Mexico
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Room & Suite (210)
Dining (94)
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About
#91 of 850 hotels in Mexico City
Location
4.5
Cleanliness
4.3
Service
4.3
Value
4.2
Travelers' Choice
Experience the most legendary hotel in Mexico. Avant-garde elegance and first class service are characteristics that the Hotel Geneve has maintained throughout the more than one hundred years since its inception. The architecture and decoration bring to mind a classical European style. The many antiques and pieces of art have become an integral facet of this museum hotel. Located in the heart of the famous Zona Rosa, the hotel is just a couple of blocks away from one of the most important avenues in the country, the well known Paseo de la Reforma. The Hotel is within walking distance of business and leisure areas which include many restaurants, bars, clubs, museums and the Centro Historico, or Historic City Center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Spa
Valet parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Cable / satellite TV
Bath / shower
Telephone
Iron
Laptop safe
Private bathrooms
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Historic Hotel
Languages Spoken
English, Spanish
Location
Londres 130, Col. Juárez, Mexico City 06600 Mexico
Name/address in local language
Hotel Geneve Mexico City
Getting there
Great for walkers
Grade: 96 out of 100
96
Juarez Intl Airport
6 mi•
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Toluca Airport
26.9 mi•
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Insurgentes
3 min•Mexico City Metro
Rental Cars
208 Restaurants
within 0.3 miles
1393Reviews36Q+A100Room tips
Reviews
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Desperate need of an update, the pictures are nothing like the real thing - except the lobby. Rooms were so outdated, I understand it's a "historic hotel".. historic doesn't mean you should have broken leaking fixtures, shower liner that's well over 50 years old, tile is cracking, shower curtain way too small to where water floods outsode the tub, cheap spring mattress, and carpet that is old and dirty. I would never stay here again or recommend to anyone. Only thing good and actually matches the pictures is the lobby bar area, the staff is also friendly.. particularly the bellman Daniel.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The area is a bit sketchy.. you're across the street from Chili's and Hooters... lots of homeless...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luis Felipe Barrera Amores, Director General at Hotel Geneve Mexico City
Responded 2 weeks ago
Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great classic hotel in the middle of Mexico City. Although we were in the center our room was very quiet. The hotel is historic. Winston Churchill stayed here back in the day. Our room was a bit dated, but that wasn’t a problem for us. Breakfast was just okay. Highly recommended.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luis Felipe Barrera Amores, Director General at Hotel Geneve Mexico City
Responded Nov 1, 2023
Thank you very much for your review
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I booked this hotel without much research as a last minute place to stay near the pickup point for an all day tour we were doing, and WOW! I was so blown away! This place is like being transported back to the 1920s and is so luxurious. I literally double-checked my receipt because I couldn't believe how inexpensive it had been for the setting. Just the decor is unreal, gorgeous. Staff is 5 star, valets in suits everywhere. So many quirky little touches like the old phones on the walls and the safes behind the concierge desk and the tiny barbershop in a random back corner of the hotel. The Phone Bar felt so swanky with great live music, and the breakfast place attached, Buenos Diaz, was so charming as well (the checks were given on tiny musicbox typewriters!). I loved it so much here, I wish we had been able to stay longer.…
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luis Felipe Barrera Amores, Director General at Hotel Geneve Mexico City
Responded Oct 17, 2023
Thank you very much for your review, we are pleased that our service covered your expectations, We sincerely appreciate the time you took to write about your experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really beautiful interiors with lots of old world charm, the hotel looks and feels like a Victorian hotel. There are lots of options for eating and drinking. We had a problem with the aircon not working - the manager immediately upgraded up to a suite, really satisfactory rectifying of a problem.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luis Felipe Barrera Amores, Director General at Hotel Geneve Mexico City
Responded Oct 2, 2023
We really appreciate the time to write about your experience Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s a pretty impressive hotel in the middle of the Zona Rosa. Kind of like having an old style London Hotel in the middle of Bourbon St. The rooms are a bit dated but the decor is impeccable. Breakfast is your typical buffet with American and Mexican food. The WiFi is spotty at best, unreliable at worst. I was initially told that check out was at 1 pm but had a housekeeper banging on my door at 10 and 11 am! Other than that it was a good experience.
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Date of stay: August 2023Trip type: Traveled on business
Room Tip: Make alternate arrangements if you need to work because the WiFi is awful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luis Felipe Barrera Amores, Director General at Hotel Geneve Mexico City
Responded Sep 4, 2023
Thank you very much for your feedback we appreciate it
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent historical hotel with very reliable staff. Ask for Julio, he will explain the whole history of this Hotel where so many politicians stay thru 116 years. Amazing location, safe to walk around and good service. I loved this place. They make us feel like home.
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Very good location! And excellent service! They make you feel like home! Unique experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Luis Felipe Barrera Amores, Director General at Hotel Geneve Mexico City
Responded Aug 24, 2023
Thank you very much for your review, we are very pleased that you enjoy your stay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a disappointment! Seduced by the website photos I was looking forward to my stay but the rooms and quality of the hotel are below par, especially for the price. This hotel claims it is 5 stars. A hundred years ago, maybe it was, now it is 3 stars at best. The breakfast food is stodgy and bland, like a boarding school’s. The concierge is clueless. The rest of the staff were nice enough but not particularly helpful. But the room was the biggest disappointment, small and dated and tired. Very poorly managed hotel and very poor value for money. Also the location, while central is quite seedy at night.
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luis Felipe Barrera Amores, Director General at Hotel Geneve Mexico City
Responded Jul 3, 2023
Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Truly a ghastly old relic of a hotel . Arrogant staff trained badly , no one even tried to speak English . Shocking bedrooms and even worse bathrooms . Filthy bedroom carpets , corridors stank of cleaning products , smoke and mould . Bathrooms are totally disgusting with rusting broken pipes taps and tiles , shower sprayed everywhere on the floor , water from taps and shower tasted and smelt disgusting like mould ! Don’t waste your time or money until it’s had a major revamp and facelift . It’s hideous ! The only good point was the excellent chef in the main dining room , excellent food alas you have to deal with the ignorant waiters who can’t speak a word of English , at least not the one we had who brought us the wrong main course … even though we were the only ones in the restaurant ! Major communication problem ! But always eager to demand a tip !…
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Avoid the hotel ! We had an awful experience ! Would never stay there again . It’s history does...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Luis Felipe Barrera Amores, Director General at Hotel Geneve Mexico City
Responded May 23, 2023
Thank you
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful staff! Beautiful hotel and great service! They upgraded us to a suite, it was unbelievable and made our trip that much more memorable! The hotel is gorgeous, and centrally located. Close to a lot of great places to eat and it was easy to find transportation!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luis Felipe Barrera Amores, Director General at Hotel Geneve Mexico City
Responded Mar 28, 2023
Thank you very much for your review, we are delighted that your experience was as expected
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
neflyer13 wrote a review Mar 2023
Kinshasa, Democratic Republic of the Congo40 contributions42 helpful votes
Beautiful and very historic hotel in fantastic neighborhood. Some fussy kinds of restrictions--e.g. gym only opens at 7 am. But worth staying in for special ambiance. Ask for a quiet room and you can get one (or I did anyway...)
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Gym only opens at 7am
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Luis Felipe Barrera Amores, Director General at Hotel Geneve Mexico City
Responded Mar 28, 2023
Thank you very much for your review
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Mexico City area.
PRICE RANGE
$88 - $125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
geneve hotel mexico city, geneve mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Reforma / Zona Rosa / Cuauhtémoc District
NUMBER OF ROOMS
222
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Claim Your ListingHOTEL GENEVE MEXICO CITY $81 ($̶1̶9̶5̶) - Updated 2023 Prices & Reviews
Frequently Asked Questions about Hotel Geneve Mexico City
Which popular attractions are close to Hotel Geneve Mexico City?
Nearby attractions include Zona Rosa (0.07 miles), Ambarte (0.08 miles), and Plaza del Angel Centro de Anticuarios (0.1 miles).
What are some of the property amenities at Hotel Geneve Mexico City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Geneve Mexico City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Geneve Mexico City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Geneve Mexico City?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Geneve Mexico City?
Conveniently located restaurants include Balta, La Mansion Marriott Reforma Steakhouse, and Condimento Restaurant.
Are there opportunities to exercise at Hotel Geneve Mexico City?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel Geneve Mexico City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Geneve Mexico City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Geneve Mexico City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Geneve Mexico City?
Many travelers enjoy visiting Historic Center (Centro Historico) (1.6 miles), Catedral Metropolitana de la Ciudad de México (1.8 miles), and National Palace (2.2 miles).