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Isaaya Hotel Boutique

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Calle Dakota # 155 Col. Nápoles, Mexico City 03810 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
$101
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Free cancellation until 07/13/22
Official Hotel
$99
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Traveluro
$72
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Booking.com$101
Hotels.com$101
FindHotel$90
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Traveler (280)
Dining (49)
Room & Suite (46)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Isaaya Hotel Boutique
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 454 hotels in Mexico City
Location
Cleanliness
Service
Value
Travelers' Choice

Looking for a place to stay in Mexico City? Then look no further than Isaaya Hotel Boutique, a family-friendly hotel that brings the best of Mexico City to your doorstep.

Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Isaaya Hotel Boutique makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, room service, and a concierge. In addition, guests can enjoy an on-site restaurant during their visit. As an added convenience, there is free parking available to guests.

For those interested in checking out popular landmarks while visiting Mexico City, Isaaya Hotel Boutique is located a short distance from Chapultepec Castle (1.8 mi) and Zona Rosa (2.2 mi).

When you’re feeling hungry, be sure to check out Pujol, Dulce Patria en Las Alcobas, and Contramar, which are some Mexican restaurants that are popular with locals and out-of-towners alike.

During your visit, be sure to check out La Condesa (1.1 mi), which is a popular attraction within walking distance of the hotel.

We’re sure you’ll enjoy your stay at Isaaya Hotel Boutique as you experience everything Mexico City has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Airport transportation
Rooftop terrace
Baggage storage
Parking garage
Wifi
Restaurant
Breakfast in the room
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Spanish

Location

Full view
84Good for walkers
Grade: 84 out of 100
103Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
550Reviews10Q+A24Room tips
Traveler rating
  • 498
  • 40
  • 9
  • 2
  • 1
Time of year
Traveler type
Language
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  • English
Popular mentions
Karn S wrote a review Aug 2021
4 contributions
I am so glad I booked a stay at this hotel. The entire experience from check-in to check-out was seamless, meticulous, and easy. The hotel is incredibly well maintained, and the common areas and suites are spotlessly clean. The suites themselves are very spacious, and tasteful decorated; the automatic black-out blinds are a great touch! I am so impressed by the staff, who were attentive, professional, and genuinely warm. From the moment I arrived until I checked out, Rafael , Miguel, and Jazmine really took the time to make certain I had everything I needed for a comfortable stay. On the morning I was checking out, I had not received some documentation I required for my upcoming flight; one quick call to Jazmine at the front desk, and the issue was resolved in less than half an hour - thank you!! I really enjoyed my stay here, and will certainly return again!
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Date of stay: August 2021Trip type: Traveled solo
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded Aug 30, 2021
Dear Karn. We are very thankful with you for writing this comment of your pleasant stay. Thank you also for choosing Isaaya Hotel Boutique and for letting us know that you had an unforgettable experience accompanied with an excellent room, location, hospitality and attentive service from all the staff; your message will be sent to Rafael, Miguel and Jazmine. Hopefully we will have the pleasure to see you again soon. Warm regards,
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Quest31836083570 wrote a review Aug 2021
1 contribution
I can’t write enough about the service I received at Isaaya, friendly staff, cleaner that the Ritz facilities. Sr. Rafael Ortega was a charm, breakfast and a chat made it for a great start of my day! Recommend this hotel 100% On my next visit I will choose the patio room once again!
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Date of stay: July 2021Trip type: Traveled on business
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded Aug 24, 2021
Dear guest, We are enchanted to read that you had a lovely experience at Isaaya Hotel Boutique where you recognized the service from the staff and our hospitality; your congratulation will be sent to Rafael Ortega. ¡We hope that your next stay is just around the corner! King regards,
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Günter K wrote a review Jul 2021
Germany8 contributions14 helpful votes
… is when the customer comes back and not the product! ;-) ;-) I was here in November last year and I was fascinated about the friendliness and passion of the people who make this hotel such a special place. Despite the hotel with the rooms, cleanliness, breakfast and other services itself, the speciality in this hotel is how much the people working here give to make you feel welcomed and feel like home! Even though they have a hard and lots of work, they let you feel super good and make your stay something very special! Special thanks to Miguel, Rafael, Jasmin and all the others in the background for treating and helping us so nicely! The only thing we missed was that Antonio was not there! ;-) Looking forward to return and we can highly recommend it to everyone!
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Date of stay: July 2021Trip type: Traveled as a couple
Room Tip: If you need any kind of help or hints during your stay, just speak toothed people working there -...
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1 Helpful vote
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded Jul 26, 2021
Dear guest, What a lovely comment and we truly appreciate your words. Thanks for choosing Isaaya Hotel Boutique to stay in México City and for letting us know that the service from the staff and our hospitality were beyond your expectations; your congratulations will be send to Miguel, Rafael and Jasmin. We will be more than glad to see you again and continue to create together memorable moments. Best wishes,
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Karlos L wrote a review Jul 2021
1 contribution
Super clean hotel with exceptionally friendly staff. Excellent room size with comfortable bed and large shower. Restaurant food and drinks were amazing!! Staff made us feel like family and were very attentive. WTC, restaurant's, shops, banks and grocery store all within walking distance. Will definitely stay here again.
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Date of stay: July 2021Trip type: Traveled on business
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded Jul 13, 2021
Dear Karlos, Thank you for taking the time to share your last experience on TripAdvisor. We are extremely glad to hear that everything was above your expectation; that our wonderful staff, location, comfortable rooms and the restaurant were to your liking. We are looking forward to welcome you back again in the near future. Warm regards
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Greg B wrote a review Jun 2021
7 contributions4 helpful votes
The Good: Beautiful rooms Comfortable beds Wonderful breakfast Friendly and accommodating staff Free water and apples on every floor Good restaurants in neighborhood The Bad: The gym has only one working arobics machine. But the worst part is that the floor is made of the type of black rubber that emits toxic gasses and makes working out very unpleasant. The hotel room can get cold when it's cold outside, however they provide a portable heater in the closet which is sufficient to keep warm Suggestion for Hotel: Replace the black rubber floor in the gym with tile or carpet, something that doesn't emit odors Add a treadmill to the gym
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: There is less noise in the back of the building
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded Jun 29, 2021
Dear Greg, Thank you for taking the time to address your opinion on TripAdvisor. We are glad that you appreciated your stay with us, where the attentive service, comfortable beds, amenities on each floor as well as the breakfast were to your liking. About the areas of opportunity mentioned, we will take them into account in order to continue improving our installations. It would be a pleasure to welcome you back in the near future. Kind regards,
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PRICE RANGE
$88 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel and suites del parque, hotel del parque
FORMERLY KNOWN AS
Hotel & Suites del Parque
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityNapoles / Lomas de Chapultepec 5
NUMBER OF ROOMS
26
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Frequently Asked Questions about Isaaya Hotel Boutique
Which popular attractions are close to Isaaya Hotel Boutique?
Nearby attractions include Polyforum Siqueiros (0.2 miles), Desértika Spa (0.2 miles), and Cinemex Platino WTC (0.2 miles).
What are some of the property amenities at Isaaya Hotel Boutique?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Isaaya Hotel Boutique?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Isaaya Hotel Boutique?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Isaaya Hotel Boutique?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Isaaya Hotel Boutique?
Conveniently located restaurants include Suntory Del Valle, Cielito Querido Cafe, and Nagaoka.
Are there opportunities to exercise at Isaaya Hotel Boutique?
Yes, guests have access to a fitness center during their stay.
Does Isaaya Hotel Boutique have airport transportation?
Yes, Isaaya Hotel Boutique offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Isaaya Hotel Boutique?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Isaaya Hotel Boutique?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Isaaya Hotel Boutique?
Many travelers enjoy visiting Historic Center (Centro Historico) (3.6 miles), Metropolitan Cathedral (Catedral Metropolitana) (3.6 miles), and National Palace (Palacio Nacional) (3.9 miles).