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Stella Maris

#107 of 305 Hotels in Mexico City
Certificate of Excellence
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Stella Maris
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91 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Level Contributor
9 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Was very scared to stay here the night I checked in because 3 blocks before pulling in saw about 30 prostitutes. Once I came in I was uneasy about the location but the front desk guy was patient and explained that in the hotel I wouldn't see such and that Mexico City has a few "tolerant streets". My sister and... More 

Helpful?
Thank Rachell D
SergioBastar, Director de Relaciones con Clientes at Stella Maris, responded to this review

Hi, good day. Thank you very much for your feedback, the issue about the mattress it´s because they are new. We appreciate your comments and we´ll try to get better every day. Regards. More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 10, 2016

Convenient location for sightseeing as it is within a short walk of both the metro and metro bus and La Reforma with many shops and places to eat. The hotel itself is clean, quiet and comfortable offering great value for money. The pool area is a little small and not as well kept as other parts of the hotel. Good... More 

Helpful?
Thank Christine F
Mexico City, Mexico
1 review
3 of 5 stars Reviewed April 14, 2016

We just feel unsatisfice because the hotel service. We asked room service for a couple of lemons and they charged us 5 dollars for it!!! They also up the cost of a beer after one day. Pool is cold and not to much clean, but they have a nice...view. Air condition doesn't work at all. Thank you.

Helpful?
Thank mileditoujoursalle
SergioBastar, Director de Relaciones con Clientes at Stella Maris, responded to this review

Good day. Thanks for your feedback, we have done what is necesary to prevent the restaurant issue from happening again. we had a problem with air condition, now is operating on regular basis. Once again we aprreciate your comments, it help us to give better service. More 

Merida, Mexico
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 29, 2016

Despite the services listed under on here as well as on other websites including hotels.com, this is NOT a wheelchair accesible hotel! My fiance is a paraplegic and when we made our reservation online we chose a wheelchair accessible room. Two days before our arrival, we also made a phone call to the hotel just to confirm our wheelchair room... More 

Helpful?
Thank paulynnita
SergioBastar, Director de Relaciones con Clientes at Stella Maris, responded to this review

Good day. We are terribly sorry about this situation. we had an internal communication error and this led to give you a room without the specifications you asked, likewise, we have recommended to our sales channels assosiates to add a filter, because you was offered a type room that did not meet the specifications for wheelchair. We care about our... More 

Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 8, 2015

The room was clean, comfortable bed, the staff are helpful. The breakfast was nice, but not of the best. I recommend to family and couple. The internet was good. The price was right. The swimming pool is not conserved, that's a shame.

Helpful?
Thank Brasileirarj
SergioBastar, Director de Relaciones con Clientes at Stella Maris, responded to this review

Good day. Thanks for your feedback, we are working at the pool area so it can be nicer. have a nice day. More 

San Anantonio, TX
2 reviews
4 of 5 stars Reviewed June 11, 2015

My wife, two kids and I stayed a week in May 2014. The facilities are a bit dated but well kept. The room was spacious enough, it was only used to sleep as we spend most of the day walking around the city. The beds are soft and cuddly. The WiFi was great compared to Telcel's 4G. Water pressure was... More 

Helpful?
Thank georgie683
Cape Cod, MA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 1, 2015

This is just a great hotel and it offers a lot of value for those who aren't looking for a lot of amenities. It's very clean, has a nice little lobby and a good restaurant. The rooms are small but nice and the bathrooms are modern and clean. I was very pleasantly surprised by this place. As a solo traveler... More 

Helpful?
2 Thank Margot62
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 16, 2015

We stayed at this hotel for two nights back in November. It was just as described and possibly even better! Everything was extremely clean, service was great, and we slept extremely well. The bed was comfortable, there was no noise to wake us up, and they had decent enough curtains to block out most of the sunlight. The only negative... More 

Helpful?
Thank absquenomina
Sydney, New South Wales, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed December 27, 2014

Internet in room is barely working, you can log in and very very slowly load some basic web pages, but something like Skype or image-heavy like Facebook - forget about it! too slow. So the internet, yes, exists and you can connect to it, but it's not really usable. I went to lobby where signal strength is better and got... More 

Helpful?
Thank Roman R
Madison, Wisconsin, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 6, 2014

I did not have high hopes for this hotel. I booked it two days before arrival, so my hotel options were limited. My husband and I were on a budget and did not want to spend too much on a hotel knowing we would be outdoors most of the day. This hotel fit our needs perfectly. Yes, the rooms are... More 

Helpful?
2 Thank Kim N
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Stella Maris

Address: Sullivan No. 69, Mexico City 06470, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $45 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Stella Maris 3.5*
Number of rooms: 114
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Also Known As:
Stella Maris Mexico City
Hotel Style:
#21 Best Value Hotel in Mexico City
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