Antonio ensured that our check in was a breeze. our luggage was completely taken care of and he swapped our room without hassle. he also has great taste in music which was playing the lobby. He spoke fluent English also!
Stayed here for 4 nights with the intention of being base close to gay nightlife. Excellent hotel and nice room with a big sofa. The breakfast was excellent and Antonio at the front was happy to check me in earlier and make my stay pleasant. Gym is quite small and basic, and can be a little noisy but an good choice if you want to be central to nightlife.
Hotel is adequate appearance-wise. A bit worn around the edges but in a great location. However, the sewage smell in the hallways, rooms, and especially bathrooms was suffocating. Really detracted from the visit.
I stayed in a deluxe room at this hotel. The room and bathroom were huge. There was a good desk for working on. I could not hear anything from the street below. The room was immaculately cleaned every day, even if I only left the room for lunch that day. Breakfast was nothing special but it was conveniently available from 7am to 12pm. The hotel was located in an area with many excellent restaurants. Jessica, Francisco and the rest of the staff were all welcoming and helpful, making the stay easy and comfortable.
This hotel is in a very quiet area with many bars and restaurants around. The rooms are nicely decorated, big, very comfortable and clean and the staff is really nice and helpful! Breakfast is simple but with good products and well prepared.
The hotel rooms were ok, spacious and clean. However, the hotel is located in the busiest street of La Zona Rosa, music from the bars across the street is extremely loud all night long (I was on the 11th floor and I could still hear the music). Air conditioning wasn’t working, which means that you have to open the windows making the noise situation even worse. None of the appliances in the room were working. We reported to the staff and they didn’t do anything about it. The staff was fine, but they they were not helpful even with the simplest request, like getting us some bottled water. There are much better options to stay in that area, which is well located for tourists. I wouldn’t recommend this hotel.
we just finished a really lovely five night stay at this hotel. First, a few things to consider as you decide whether this is the hotel for you, then I will address "things you should know to make your stay better" if you decide to stay. First: is this the hotel for you? The hotel is clean and comfortable, with one of the most comfortable hotel beds I have ever slept in. Holy cow was it comfortable. We were in a penthouse suite, 1302, which has a huge sitting area, dining table, 1.5 bathrooms, two tvs, and an enormous bedroom. Wonderful room, no complaints. I was a bit disappointed to learn that the two sliding doors leading to the enormous balcony were locked, and as the guest booked into the room we could not access the balcony, or even open the window for fresh air. That was a big disappointment because we like open windows. The location is not for us. It is a neighborhood full of gay dance clubs, and so we felt there was nowhere nearby where we could sit and enjoy a grown-up cocktail in a quiet bar or even a hotel bar. It was just thumping nightclubs advertising their cheap cheap cheap beers and drinks. Again, nothing wrong with that, that's just not the age and stage of life we are in. 20 years ago I would have been first in line, but now, it just wasn't for us. What this meant is that after we ubered back after dinner, there was nowhere for us to go and sit, people watch, enjoy a drink. On night we walked up our street and back down, and at least five times we were approached by folks from the clubs asking us what we were looking for, drinks, dancing.... They were very polite and "no gracias" and they moved on. It never felt dangerous or threatening, but in the end, the location of the hotel meant that we didn't really have much to do or see after dinner. If you travel differently than we do, or if you're younger than I am and like the club scene, this might be the perfect spot for you! Now, if you decide to stay: the penthouse is huge, comfy, clean, and lovely. The bathtub takes literally at least 20 minutes to fill. Wake up, and as you stop in the toilet, start the tub, get back in bed, and set an alarm for 10-15 minutes. It will not be full yet. Plan ahead. The tub and shower in the penthouse is slightly elevated (about 1") above the rest of the bathroom floor. My partner and I each stubbed our toes about 10 times. It is nearly invisible--if they had tiled it to maximize the amount of injury on purpose, it could not have been any worse. We eventually took to laying bathmats over the lip as a sort of hazard warning to ourselves. OUCH. The room has a toilet and a bidet, behind glass. That means a person in the shower has a front row view to anything a person might be doing on the toilet. It is totally weird and bizarre. It was livable because of the toilet in the front room, and we made a solemn agreement that the toilet in the front room was for two-sies and the toilet in the bathroom was for tinkles only. The room had an iron and an ironing board. There was a built in sound system that seemed to need an aux cord. We didn't have one so didn't get to try it. Very cool idea, though! Otherwise, there was no speaker to hook into to play your music. Unusual for a hotel of this quality lately, I think. Hair dryer was fine, no diffuser, though. Breakfast was great. Help yourself to daily items of fruit, three kinds of cereal and milk, several kinds of yogurt, coffee, tea, toast, and rolls. Every day had a hot buffet dish of scrambled eggs, and pancakes and syrup. There was a rotating set of other hot breakfast items, such as fried beans, a tomatoey chicken stew, a beef stew of some kind, and potatoes and chorizo. One day had bacon but it was not great bacon, for my tastes. You could also order fried eggs from the waiter. Breakfast was fresh and filling, and I always found plenty to make me happy. The portions that they set out were small, but they refilled the trays frequently. I like to eat a lot of fruit (I do at home, too), and so at first I felt a little bad about taking as much of the sliced watermelon as I wanted, but after a day and seeing how they replenished it, I just took what I wanted and was very very happy. Breakfast included a bucket of ice and a pitcher of water. I asked and they told me it was from a bottle, and we drank it every morning with no trouble. We did not drink from the bathroom faucets. We stopped by the nearby Circle K and got bottles of water and snacks for the room. Wonderful polite staff, very helpful. Most spoke English, or at least enough that with my high school spanish we could get by. Front desk clerk always seemed to be someone fluent in English. No bar in the hotel, and no restaurant (other than for the breakfast). If we had wanted a drink or a late night snack, there was no option within the hotel. Ubers from the hotel to Roma and Condessa were cheap and easy. The one way street the hotel is on can get pretty congested so to save time, I would encourage you to look at the Uber route, and then meet the driver on the cross street on one end or the other, depending on which way you're going. About 2-3 blocks away is a pedestrian route with little restaurants and vendors. We had amazingly delicious (and super cheap) tacos and quesadillas at nearby Tacotenta, which is an excellent stop for a casual outdoor lunch. Other reviews say it can be hard to find a table, but we ate there twice around 3PM both times (so, off hours) and the place was wide open. It was excellent to have that as a nearby option, and again, delicious delicious food.…
always stay in this hotel when I travel to Mexico City. It is located in Zona Rosa (lots of restaurants around, gay area as well). Very nice hotel with good service. When you need something they will try to help you in the best way they can.
Stayed for 4 nights and found this hotel in a great location, very clean and with very friendly staff who were extremely helpful. The room was large and well appointed, the only downside was the noise from the clubs outside until the early hours of morning. This would probably be deadened if you took a room facing the back. Overall I'd definitely stay again.
I stayed at this hotel with my husband and 2 friends for Dia de los Muertos. We had three rooms in total. On the last day when we were checking out my friend checked the safe where she had been storing her MacBook laptop and Bose headphones, and they were missing. Admittedly, the safe was unlocked, but we assumed that the hotel would prevent anyone from going in the room or that they had trustworthy staff. We begged the hotel staff in the lobby to help us, and they acted like they didn’t care and said many times it was “impossible” that it was stolen. They either don’t care about their guests, or they’re in on the theft and were trying to shut us down. Later, after my friend remotely locked her laptop and reported it missing through FindMyMac she received a notification that it was still in CDMX and someone was using it. This experience made all of us feel extremely unsafe. I recommend that anyone reading this stays away from this hotel, and if you do stay there be on guard and protect your belongings.…