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Room Mate Valentina

Calle Amberes 27 Zona Rosa, Mexico City 06600 Mexico
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Guests1 room, 2 adults, 0 children
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$58
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$91
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Traveler (400)
Room & Suite (281)
Dining (36)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Boutique Hotel in Mexico City
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast buffet
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Free internet
Wifi
Internet
Newspaper
Non-smoking hotel
Ironing service
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Room features
Non-smoking rooms
Suites
Soundproof rooms
Air conditioning
Telephone
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Spanish

Location

Full view
Neighborhood
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
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1,188Reviews15Q+A100Room tips
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Popular mentions
This is a nice and stylish hotel in the heart of Zona Rosa. I stayed in a suite on the 12th floor. I really appreciated being on a higher floor to lessen the noise from the bars on the street. The room is very large with an interesting design. Bed is comfortable and bathroom is large. The front desk staff are very nice and helpful. With all the great cafes in Roma just a 15 minute walk away I did not try the hotel breakfast. The hotel is within easy reach of the museums in Chapultepec Park. Do try and bike on Avenida Reforma on Sunday when they close the street.
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Response from rmvalentina, Front Office Manager at Room Mate Valentina
Responded 3 weeks ago
Dear Johna Thank you very much for taking a few minutes of your time to give us a wonderful comment about your experience with us. It was a pleasure to have stayed with us. Thank you very much for your comments Mario Marquez Front Desk Manager
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I spent 1 week at Room Mate Valentina for work - I had a positive experience and highly recommend the hotel and personnel. The location is excellent, close to the Party scene and close to Reforma (where my client was based - which helped a lot). I was afraid that the place would be noisy: to my surprise, it was not (you don't hear much when you're in your room). I had the surprise of being upgraded when I checked in, which was much appreciated considering I had travelled from France and was exhausted. It was a week of hard work in Mexico City: being at Room Mate Valentina helped a lot, as I was able to relax as soon as I stepped into the hotel at night.
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Response from rmvalentina, Manager at Room Mate Valentina
Responded Aug 9, 2019
Nicolas a pleasure hearing these words Our only goal is have all our guests as friends no as simple visitors, so I can see this time we nailed it Thanks a lot for your recognition Fernando Ruiz-Casaux Director
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Excellent hotel with colorful personality! The hotel is located in an excellent location, in Zona Rosa close to the party scene. The rooms are very nice, clean, and spacious. The staff was extremely friendly, nice, and professional. Will be back!
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Response from rmvalentina, Front Office Manager at Room Mate Valentina
Responded Aug 1, 2019
Dear guest, Thank you very much for taking a few minutes of your time to give us a comment about your experience with us. We are very happy to know that your stay was wonderful, it was a real pleasure to have had it as a guest. We will be waiting for you very soon Mario Marquez Front Desk Manager
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I was originally planning to say in la Condesa neighborhood in Mexico City but waited until the last minute and there were no rooms. I had read good reviews of Room Mate and decided to stay in Zona Rosa. The room was very clean and in a great location. There were bars and restaurants opened until late and I never felt unsafe (blonde hair, blue eyed) walking the streets late at night. The subway station was close and I could walk to Chapultepec Park. My only two complaints would be that the staff all acted like they didn’t want to be there, and the single beds were so small I was afraid I would fall out. Overall, I would say the price was worth the stay and given the opportunity I would stay there again
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Response from rmvalentina, Front Office Manager at Room Mate Valentina
Responded Jul 31, 2019
Dear Stacy, Thank you very much for taking a few minutes of your time to give us a comment about your experience with us. We are pleased to know that the cleanliness of the room was wonderful, as well as our central location near the tourist, business and transportation places and especially as you well tell us about the security in the area where we are. Personally I will review the topic that makes us please comment on the attitude that the staff had with you, I will even take the liberty of contacting you via email. Thank you very much for your comments. Mario Marquez Front Desk Manager
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The hotel is listed as a 4-star on most sites, but it is probably more like a 3 star hotel. Given the price and the location, however, I would say it's as I would have expected, so no complaints there. We already knew that this hotel was on a street where loud music would be played till later hours. We were given a higher floor, which minimized the effect of the music. Where I think the hotel can improve tremendously is the service, especially, the service of the front desk person during nights (post 9pm). The guy behind the counter was constantly rude and did not want to help in any way. I called for a coffee maker on the first day (it was mentioned as a room amenity, but was not provided), but the front desk person just said it was not a part of the room type despite us showing him the amenities section on their own website. This problem was solved next morning by the much more helpful lady at the desk. We also noticed this behavior when we called for toiletries at nights. We never received any, so we had to wait till the helpful person comes in the next morning. The hotel overall is fine, but nowhere close to a 5 star rating because of the service problems.
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Response from rmvalentina, Front Office Manager at Room Mate Valentina
Responded Jul 29, 2019
Dear guest, Thank you very much for taking a few minutes of your time to give us a comment about your experience with us, I tell you that I will personally review the situation that makes us please comment, however I comment that in our simple rooms we do not have a coffee maker, We only have superior rooms with coffee maker. Thank you very much for your comments. Mario Marquez Front Desk Manager
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PRICE RANGE
$68 - $118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
room mate valentina hotel mexico city, marco polo mexico city, hotel marco polo
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Reforma / Zona Rosa / Cuauhtémoc District
NUMBER OF ROOMS
76
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