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Hotel Imperial Reforma

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196 Reviews from our TripAdvisor Community

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Showing 73: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The place seemed ok in the pictures but in person it was a complete disaster. I got the master suite which is their best room. My original plan was to stay here all week. We ended up going to holiday Inn on day 2. Couple of issues were. - the master suite comes with a jacuzzi tub. The tub was... More 

Helpful?
1 Thank Marco B
Ann Arbor, Michigan
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I got a special price for one week through Expedia $33 per night (I paid $70 for the same room in February 2016). Carpet is not very clean, the safe deposit box is very old and it was very difficult to close every single time. No gym, not good room service. Very problematic for transportation because protesters close the streets... More 

Helpful?
1 Thank MarcelaToledo
Israel
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in the hotel for 3 nights. The room was clean and big. The breakfast was not included, but we had one breakfast for the additional charge of 160 pesos per person - good food and very nice stuff, but it's expensive for the local prices. The location of the hotel is not so far from the historical center,... More 

Helpful?
Thank Natalie M
Cancun, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 16, 2016 via mobile

The building is very nice, more than 100 years construction. The service is great. Needs update. I was afraid to charge my phone. The carpet is nasty and needs to be change. Not enough hooks in the closet. Too many updates to do. While we were there, too much noise outside. Don't know what they are doing on the roof... More 

Helpful?
1 Thank Valerie Z

Travelers are raving about these Mexico City hotels

London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 13, 2016

The hotel is good value for money, but nothing special- we didn't eat in the restauraunt! Nice old style interiors. We had great trouble getting to sleep because of the traffic outside. The staff spoke good English and were helpful in meeting our needs. The rooms were clean and very spacious.

Helpful?
Thank James P
1 review
3 of 5 stars Reviewed April 13, 2016

The hotel looked very pretty inside! The rooms are standard, good value for money, but nothing really special about the place. We didn't eat in the restaurant. The room was facing the Reforma, and therefore had VERY bad troubles getting to sleep at night as the traffic outside was so loud! The rooms were cleaned to a average standard and... More 

Helpful?
Thank James P
Halifax, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 3, 2016

I loved this hotel! The public areas were gorgeous with over-the-top flowers at reception. The service was excellent and I found all the staff to be friendly and helpful. My room was large (Superior King Room) with a dressing room, and, important if you smoke, a balcony. When I travelled in early March I paid only $85 Cdn a night,... More 

Helpful?
Thank Haligrrl
Nova Scotia
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 27, 2016 via mobile

You can see glimpses of this grand hotel's past splendor, but even that is rapidly fading. If only it was kept up, but the carpets need changing, the lighting is very dated, even the glass frames showing the history of it's former glory displnly. ayed in the cafeteria are cracked and faded. This must have been a posh place once,... More 

Helpful?
Thank NSBiker
Sydney, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 6, 2016

Absolutely loved this hotel, we came here just before Christmas - just magical. The Christmas tree was stunning! Service was top notch. We loved our room and loooved the location. Loved the external and internal architecture very European! It is 7-8 mins from some very famous sites Bella artes etc. You can catch a bus to Zocalo and Museum of... More 

Helpful?
Thank nparvez
Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 20, 2016 via mobile

Struggled to find anything positive with this hotel. Rude and unhelpful staff. Room was very average and sink kept blocking up. Advertised room service but when called to order got no response, were put on hold and then hung up on, repeatedly.

Helpful?
1 Thank EmmyKris
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Imperial Reforma offers a cozy and relaxing environment due to an strategic location and a personalized treatment. Located under 30 minutes to the city airport,5 minutes to the American Embassy, just a street far from the Expo Reforma and 10 minutes walk from the historical center. For this and much care, the Hotel Imperial Reforma has and always will be a legacy from Mexico to the world ... more   less 

Additional Information about Hotel Imperial Reforma

Address: Avenida Paseo de La Reforma 64 | Colonia Juarez, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $47 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Imperial Reforma 3.5*
Number of rooms: 65
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Also Known As:
Imperial Reforma Hotel
Imperial Reforma Mexico City
Hotel Imperial Reforma Mexico City
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