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Hotel Fontan Reforma

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Hotel Fontan Reforma
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651 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Miami, Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second time this year at Hotel Fontan Reforma and once again, my expectations were met with ease. The staff is extremely helpful and courteous and the location truly cannot be beat. You are steps away from the Hidalgo Metro station where you can take either line 2 or line 3 which can connect you to just about... More 

Helpful?
Thank Inaser
Managua, Nicaragua
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I were touristing in Mexico city and we first booked at a terrible hotel near Plaza Garibaldi. It was more like a motel than a hotel in a dangerous neighborhood. We decided to move out that same night and we read about Hotel Fontan in TripAdvisor. It was a savior for us. What a NICE hotel to... More 

Helpful?
Thank Rodrigo C
New York City, New York
Level Contributor
7 reviews
4 of 5 stars Reviewed August 23, 2016

This hotel is located next to the Reforma Ave. walking distance (1 block ) to the Hildago subway station, and the bus stop. the location is awesome, the facility is in good condition. I usually stay in a Hotel to sleep, so I dont require a Luxury Hotel, since I will be out the whole day. I only look for... More 

Helpful?
Thank Enrique C
Senec, Slovakia
Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed August 19, 2016

We spend 2 nights in this hotel during our trip through Mexico. The check in was an endless story. After 1,5 hour which we spent on the reception we received a room which was occupied. We entered the room end the previous guests were there.... The whole hotel, and the rooms expecially smelled as urine. The bathroom was dirty. There... More 

Helpful?
Thank 1974simi

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 6, 2016

The location is great, very close to the metro or even walking distance to the Zocalo (about 30-40 mins). Very helpful staff, and the bell boys deserve a special mention. Breakfast is quite nice, decent wifi. However the standard rooms are not that nice, they remind me of an old concrete bunker or something. Also, it's very noisy as there... More 

Helpful?
Thank Stefan B
RECEPCIONFM, Director General at Hotel Fontan Reforma, responded to this review

distinguished guests It is very important for us to achieve a balance in quality between facilities and service, I welcome that the service provided by our staff is to your liking and asked us the opportunity to improve these points so kindly pointed out to us and confirm this personally in his next visit I truly look like your next... More 

California
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 21, 2016

Loved our stay recently and would highly recommend! Staff was friendly and efficient! Enjoyed dinner on the 10th floor! Excellent food and great service! Fantastic breakfast included in price of the room for a small charge! Loved the whimsical bicycle theme throughout the hotel! Will definitely consider staying there again!

Helpful?
Thank travelinOma3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2016

People working at the hotel were gracious and kind. Specially our waiter Augustin! He rocks! He gave us advice about sightseeing and getting around the city. Overall hotel accommodation were good, modern and stylish. It is a good value for the price!

Helpful?
1 Thank Roscoe R
RECEPCIONFM, Director General at Hotel Fontan Reforma, responded to this review

dear Guest your comments are of great value to us, besides helping to correct flaws in our processes of care are motivating for our employees, we hope to welcome you again in the future in this home to greet and serve you with the same care Cordially Pedro Maza director More 

Auckland, New Zealand
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 23, 2016

I've given this Hotel 5 stars based on the great value it represents. Wife & i stayed here initially for 3 nights then extended for another 3 nights - price included breakfast which was good .Plus for those that like to sleep-in breakfast runs right up to 11am and checkout is 1 pm. WiFi here is excellent and they also... More 

Helpful?
Thank andrewilson
RECEPCIONFM, Director General at Hotel Fontan Reforma, responded to this review

Dear Guest I appreciate your comments and I will check if we have technical problem in the programacuioin of keycards (keys) or deficxiencia process of our staff, me is very valuable your comment for the opportunity it provides me to detect flaws in our procedures, I would very pleased to welcome you again in the very near future and greet... More 

Guatemala City, Guatemala
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 3, 2016

Upon my arrival, they were unable to find my (paid) reservation for almost two hours. Not to mention I did call by phone a week before to verify if they had confirmed my reservation and online payment and I had a print of the email the webpage sent to me with all the reservation details. The room I got are... More 

Helpful?
1 Thank jachguate
RECEPCIONFM, Director General at Hotel Fontan Reforma, responded to this review

distinguished guests I regret not having more information to give satisfaction to the problems he had during his arrival at the hotel for my very important would be to know why, if in advance I confirm your reservation, upon arrival this was not in our systems and especially in then have offered an explanation, I reiterate my willingness to promptly... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 21, 2016 via mobile

I booked a deluxe room for two nights. first they assigned me a standard single room but i refused. The deluxe room was painted ugly boring grey with grey furniture and it was not really that big to call it delxe. The first nigh we were in dark for three hours...no power, no light. The staff were too rude and... More 

Helpful?
2 Thank Jamileh Y
RECEPCIONFM, Director General at Hotel Fontan Reforma, responded to this review

distinguished guests Recently I find the problem that sucitó to leaving the hotel, and I regret not having had the opportunity to assist you personally, but unfortunately it is true that hair dye is not removes stains towels provided to you for your service, if they could have negotiated a solution without going to the extremes that you mention understand... More 

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Staying in Alameda

Neighborhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Conference Facilities
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Fontan Reforma

Address: Paseo de la Reforma 24, Mexico City 06040, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $37 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fontan Reforma 3*
Number of rooms: 245
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Also Known As:
Hotel Fontan Mexico City
Hotel Fontan Reforma Mexico City
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