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Emporio Hotel

Avenida Paseo de La Reforma 124, Mexico City 06600 Mexico
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Traveler (556)
Room & Suite (168)
Videos (1)
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About

#35 of 849 hotels in Mexico City
Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.3
Travelers' Choice

Finding an ideal charming hotel in Mexico City does not have to be difficult. Welcome to Emporio Reforma, a nice option for travelers like you.

Close to some of Mexico City's most popular landmarks, such as Chapultepec Castle (1.5 mi) and Zocalo (1.6 mi), Emporio Reforma Hotel is a great destination for tourists.

Emporio Reforma is a charming hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a 24 hour front desk, room service, and a concierge. Plus, guests can enjoy a fitness center and a lounge, which have made this a popular choice among travelers visiting Mexico City. For guests with a vehicle, parking is available.

If you like cafes, Emporio Reforma is conveniently located near Que Bo!, Cafe de la Gran Ciudad, and Ojo de Agua.

During your visit, be sure to check out popular attractions like Palacio de Bellas Artes (1.0 mi), Paseo de la Reforma (0.3 mi), and Zona Rosa (0.7 mi), which are all within walking distance of the hotel.

Emporio Reforma looks forward to welcoming you on your visit to Mexico City.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Spanish
2789Reviews22Q+A70Room tips
Traveler rating
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Pat L wrote a review Nov 2023
1 contribution
Our fifth stay at Emporio Reforma. Impressed with friendly staff, dining room, front desk, housekeeping Edith, Reservation Director Martin, Bell boys Ramon, Fernando. Always a positive experience. Highly recommend this hotel.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Asistente Direccion, Guest Services / Front Office at Emporio Hotel
Responded 1 week ago
Dear guest, It is a really privilege to receive news from our guests. We thank you very much for the time dedicated to share your experience with us. We are glad to hear you enjoyed the facilities and the location was convenient for you. We look forward to seeing you on your next trip. It will be a pleasure to host you again. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lateleapagada wrote a review Aug 2022
Ensenada, Mexico110 contributions53 helpful votes
Hotel's Favorite
If you are looking for beauty of the old kind, a pleasant stay and a great location. This is the place to go. Although the room we used was small, it was practical and the decoration and lighting extraordinaire. The wedding party Saturday night did not keep us awake, although it could be heard. The service by Mr. Ramón Cobos is commendable. He went out of his way to move out bags in and out of storage as many times as it was needed. Breakfast in the premises are not recommended. Fortunately, there are many great places to eat within a 15 minute walk. We arrived past midnight, the door was opened promptly, before we dispatched the Uber service, and the registration was a breeze. So was check out. Highly recommended, we will be back.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: If you can afford it, a front room with a great view of the iconic Reforma Avenue.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Hotel
Responded Aug 19, 2022
Dear guest, Receive a warm greeting. It is a pleasure for us to receive news from our guests. Thank you very much for the time dedicated to share your experience with us. As your hosts we are more than happy to know that you had an unforgettable. On behalf of all associates, especially Mr. Ramón Cobos, we greatly appreciate your preference. We will recognize their great participation in the next monthly meeting. For us it is a pleasure to serve you. We are glad to hear you enjoyed the facilities and the location was convenient for you. We look forward to seeing you in your next trip to Mexico City. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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freddysg wrote a review Nov 2023
Singapore, Singapore484 contributions181 helpful votes
I stayed at the hotel for three nights. The hotel looked quite old but was reasonably well kept. The rates were very reasonable for CDMX. The location was okay. It was right off Reforma. It was easy to get an Uber.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Direccion Emporio, General Manager at Emporio Hotel
Responded 2 weeks ago
Estimado huésped, Reciba un saludo de nuestra parte, nos complace mucho saber que el Hotel Emporio Ciudad de México haya cumplido con todas sus expectativas. Esperamos tenerlo muy pronto de regreso. Cordialmente, Lic. Esmeralda Manrique Aguirre Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Avril S wrote a review Nov 2023
4 contributions
I stayed at the hotel for a week. It is a great location to n avenue Reforma close to Zócalo, malls and other Colonias. Some parts of hotel need to be updated but they have very close attention to keeping up with maintenance on a regular basis. I will say that the hotel staff were very friendly and helpful. The reservation manager Andrea was great at organizing the rooms that were needed. The bellman at the front desk were always willing to offer advice on where to go to and to help arrange taxis when needed. Especially Martin, Leo, Oscar and Yessenia. I was very glad that they had security to watch the doors and people coming in and out of the hotel. This was especially the case during the day of the dead parade with thousands of people walking by. The security at the front door was very strict as did they try to watch for people begging for money on the patio. I would recommend staying at this hotel for these reasons. They also will say they did a tremendous job in decorating for day of the dead and put up multiple shrines in the lobby to make it look very festive. I think just as nice or better than some of the larger hotel chains. It was good price for the location, and service. The beds were comfortable too, wifi newer tvs and some rooms had nice onyx lights. The only downside is with an old builder and some of the rooms did not have a view but if you are outright seeing this was not such as issue.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Direccion Emporio, General Manager at Emporio Hotel
Responded 3 weeks ago
Dear guest, It is a really privilege to receive news from our guests. We thank you very much for the time dedicated to share your experience with us. We are glad to hear you enjoyed the facilities and the gastronomy was convenient for you. We look forward to seeing you on your next trip. It will be a pleasure to host you again. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marianne G wrote a review Oct 2023
Chicago, United States16 contributions5 helpful votes
We went a little too budget friendly by staying at this hotel. The room was very dark and the carpet was not the cleanest. We saw a very large cockroach crawl out of the bathtub drain and scuttle under the bed. Also, they were oddly stingy about the bottled water. We didn't get any the second day and needed it to brush our teeth. We had bought some but didn't have enough left. The maid was very upset with us for asking for water and accused us of taking it out of the hotel. Very weird and stingy on the water. Anyway, we won't be back.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Asistente Direccion, Guest Services / Front Office at Emporio Hotel
Responded Oct 27, 2023
Estimado huésped, Reciba un cordial saludo y agradecemos el haberse tomado el tiempo en responder nuestra encuesta y retroalimentarnos en nuestras áreas de oportunidad detectadas durante su estancia con nosotros. Como anfitriones del Hotel Emporio Ciudad de México tenemos un compromiso, que cada uno de nuestros huéspedes y clientes regrese a casa completamente satisfecho. Esto nos motiva a seguir ofreciendo el servicio que nuestros clientes merecen. Tomaremos cartas en el asunto que experimentó y le aseguró que los Departamentos correspondientes ya están informados y a su vez trabajando para corregirlo. Para nosotros es un placer poder atenderle y esperamos en un futuro cercano nos permita hacerlo nuevamente. Cordialmente, Lic. Esmeralda Manrique Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David B wrote a review Oct 2023
San Pedro Cholula, Mexico1 contribution
The breakfast is excellent! Great variety, great taste. The waiters are very attentive. Alejandra Calderon was very helpful and pointed out different things we shouldnt miss. Make sure to try their bread which they make themselves. Will definitely come back.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Asistente Direccion, Guest Services / Front Office at Emporio Hotel
Responded Oct 17, 2023
Estimado huésped, Reciba un saludo de nuestra parte, nos complace mucho saber que el Hotel Emporio Ciudad de México haya cumplido con todas sus expectativas. Esperamos tenerlo muy pronto de regreso. Cordialmente, Lic. Esmeralda Manrique Aguirre Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Manoloatala wrote a review Oct 2023
Mexico City, Mexico33 contributions24 helpful votes
Great service and experience! Staff is very kind and friendly. Alejandra Calderón is awesome and very attentive. Dinner was good, but the dessert was a highlight. Ambiance and place is well and location is imbatible. Highly recommended place!
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Asistente Direccion, Guest Services / Front Office at Emporio Hotel
Responded Oct 17, 2023
Estimado huésped, Reciba un saludo de nuestra parte, nos complace mucho saber que el Hotel Emporio Ciudad de México haya cumplido con todas sus expectativas. Esperamos tenerlo muy pronto de regreso. Cordialmente, Lic. Esmeralda Manrique Aguirre Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NURIA P wrote a review Aug 2023
1 contribution
Very clean, the staff is really nice and helpful. Located in Reforma, very close to the cozzy restaurant area "Roma" and still in a vast and well-communicated avenue. The building is interesting, art-deco. The buffet was delicious. Super comfortable pillows and mattresses. Only, our rooms were not very big; but it is worth going.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Asistente Direccion, Guest Services / Front Office at Emporio Hotel
Responded Aug 14, 2023
Estimado huésped, Reciba un saludo de nuestra parte, nos complace mucho saber que el Hotel Emporio Ciudad de México haya cumplido con todas sus expectativas. Esperamos tenerlo muy pronto de regreso. Cordialmente, Lic. Esmeralda Manrique Aguirre Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ana M wrote a review Jul 2023
3 contributions
Ive stayed here twice and the service and location is great. The room will be nice depending on which one you get. I’ve stayed in both a nice room and a small not so great room. I love the restaurant at the hotel and ubers are always just a couple mins away.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Direccion Emporio, Director General at Emporio Hotel
Responded Jul 11, 2023
Dear Guest, Thank you very much for your time dedicated to share your experience, We appreciate your feedback and please be sure that your comments will be transmitted to thedepartments to work on them immediately. We look for another opportunity to serve you better in the nearest future Please accept our most sincere apologies for the inconveniences in your stay. Our Executives Housekeeper has taken note of this and will make sure it is not happening again. Thank you very much for your feedback and your kind words. We reiterate our apologies for not meeting your expectation but please rest assured we are already working in making things better. Best regards, Lic. Esmeralda Manrique Aguirre Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diego B wrote a review Jun 2023
Queretaro City, Mexico56 contributions34 helpful votes
The heat was impossible, condition air is not enough. The hotel is very old, with poor maintenance. Not a plase to stay. ALso there is carpet at the room, so it is very smelly. The price is higher than what should be for this property
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Condition air is not enough for this kind of weather
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Direccion Emporio, Director General at Emporio Hotel
Responded Jun 26, 2023
Dear Guest, Thank you very much for your time dedicated to share your experience, We appreciate your feedback and please be sure that your comments will be transmitted to thedepartments to work on them immediately. We look for another opportunity to serve you better in the nearest future Please accept our most sincere apologies for the inconveniences in your stay. Our Executives Housekeeper has taken note of this and will make sure it is not happening again. Thank you very much for your feedback and your kind words. We reiterate our apologies for not meeting your expectation but please rest assured we are already working in making things better. Best regards, Lic. Esmeralda Manrique Aguirre Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$62 - $95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emporio reforma mexico city, emporio reforma hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Cuauhtémoc District
NUMBER OF ROOMS
145
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EMPORIO HOTEL $57 ($̶1̶0̶5̶) - Updated 2023 Prices & Reviews - Mexico City

Frequently Asked Questions about Emporio Hotel
Which popular attractions are close to Emporio Hotel?
Nearby attractions include Museo de Cera de la Ciudad de Mexico (0.2 miles), Centro Santa Fe (0.10 miles), and Museo Ripley's Ciudad de Mexico (0.2 miles).
What are some of the property amenities at Emporio Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Emporio Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Emporio Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Emporio Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Emporio Hotel?
Conveniently located restaurants include La Distral, Restaurante Condimento Emporio Reforma, and Lucerna Comedor.
Are there opportunities to exercise at Emporio Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Emporio Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Emporio Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Emporio Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Emporio Hotel?
Many travelers enjoy visiting Basilica de Santa Maria de Guadalupe (4.6 miles), Historic Center (Centro Historico) (1.1 miles), and Catedral Metropolitana de la Ciudad de México (1.3 miles).