We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Royal Reforma

Traveler (359)
Room & Suite (184)
Dining (68)
About
Location
Cleanliness
Service
Value
The Royal Reforma Hotel is conveniently located, surrounded by shopping centers, shopping and entertainment. The property is 1 block from Chapultepec Avenue, 2 blocks from Insurgentes Avenue and within walking distance of the "Paseo de la Reforma". All rooms feature amenities such as alarm clock, cable TV with movie channel, hair dryer, desk, free WiFi and minibar (with deposit). Smoking is not allowed in the rooms. The property features a meeting room for 130 people and offers special prices for parking. There are 2 restaurants in the hotel. Tezka serves Basque cuisine and Primavera proposed Mexican and international dishes. There are also 2 bars. One is in the lobby and the other is on the terrace, which offers a spectacular view of the city. The Angel of Independence, the US Embassy, ​​the Insurgentes roundabout and Plaza Reforma 222 complex is located 5 minutes from the hotel. The Museum of Anthropology in Chapultepec is located 15 minutes.
Read more
Property amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Show more
Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Great View
HOTEL CLASS
Location
Full view
Neighborhood
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Read more
See all nearby hotels
640Reviews
572Photos
11Q+A
25Room tips
Traveler rating
  • 93
  • 250
  • 185
  • 66
  • 46
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
The place is old and a little overpriced, but the location is what makes it great. Right next to the subway. A couple of streets south from Reforma (the main touristic avenue) and lots of uber drivers in the area.
Read more
Review collected in partnership with this hotel
Response from Royal R, Sales Manager at Hotel Royal Reforma
Responded Apr 22, 2017
Dear Customer, First of all thank you for your visit. I'm so sorry to hear that your stay did not meet expectations. Royal Reforma appreciates many of your comments.
Read more
We stayed here for two nights and found this hotel to be OK. Rooms were clean and tidy, if a little dated. Staff were reasonably helpful , but struggled with the language barrier. (Spanish to English !) Conveniently located in the Zona Rosa area of the City, it had many bars
Read more
Response from Royal R, Sales Manager at Hotel Royal Reforma
Responded Apr 22, 2017
Dear Customer, First of all we appreciate your visit. It is good to know that you enjoy our rooms. That our location was to their liking but we very much regret the problem that was generated during their stay and that was perhaps disturbing, but it is good to know that it was resolved before they returned to their country. Best regards!
Read more
The zona Rosa is a great place to stay, lots of places to eat, close to the metro (which is good but you need a MAP!! MAKE SURE YOU GET ONE!), we had to ask - at this hotel NOBODY provides you with any help or information, you need to ask for it. THe rooms are old and noisy..
Read more
Response from Royal R, Sales Manager at Hotel Royal Reforma
Responded Apr 22, 2017
Dear Andrea, It is unfortunate to hear that your stay was bad with us. That you could not rest in our rooms and that our staff did not give you the attention you deserved. But thank you very much that you did not let him know to work on it.
Read more
+1
Stayed here for 7 days/nights. Rooms cleaned daily. Sheets/blanks are a bit thin so you can get cold at night with AC on... Breakfast in basement restaurant was ok, but not great. Worked out at the rooftop gym and it was good. There's also a rooftop bar with lounge and a
Read more
Response from Royal R, Sales Manager at Hotel Royal Reforma
Responded Feb 22, 2017
Dear Customer, Thanks for your comments. We appreciate your visit. Your good and bad opinions are important to us, they help us to improve. Your comments will be shared with the departments involved. Best regards!
Read more
Everything about the hotel was cool. Great location, cool little gym and pool area on the roof, good wi-fi, AWESOME view. I was going to knock some points off my review b/c of the lack of potable water (you can't drink from the tap here). On the 2d night, there were no
Read more
Response from Royal R, Sales Manager at Hotel Royal Reforma
Responded Jan 16, 2017
Dear Customer. We greatly appreciate the time taken to leave your comments. Each and every one of your comments is important to us, even though you had inconveniences during your stay, it is good to know that they solved it giving a good attention to your request.
Read more
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Royal Reforma
The 2 bed standard at the Hotel Royal Reforma
Professional photo exclusively commissioned by TripAdvisorHotel Royal Reforma
The 1 bed standard at the Hotel Royal Reforma
Photo provided by managementHotel Royal Reforma
Habitación
room
PreviousNext
12345637
Is the Royal Reforma Hotel's swimming pool heated? Thank you.
Hi is reception open 24hrs?
Thank you for contacting us, If you are in service 24 hours
0 votes
Show all answers
Thank you for contacting us, it is the weight that is handled for the serving portion (grams), we remain attentive to any other doubt.
0 votes
Dear Clarence: Yes, we have indoor parking. For cars there is a fee, but for motorcycles is free.
0 votes
PreviousNext
123
"At the top floors, great views. Never bother by traffic noise"
"top floor offer great view"
"On top floors - but be familiar with stairs in case of earth quaque"
"I have stayed a couple of times at this place and the rooms seem standard. "
"Avoid this hotel, rooms are very noisy starting from the air conditioning"
PreviousNext
12345
PRICE RANGE
$67 - $109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel royal zona rosabest western mexico city
FORMERLY KNOWN AS
BEST WESTERN Royal Zona Rosa
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarezReforma / Zona RosaCuauhtémoc District
NUMBER OF ROOMS
162
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing