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    Hotel Royal Reforma

    Calle Amberes - Zona Rosa 78 | Colonia Juarez, Mexico City 06600, Mexico
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    2/4/2018 2/5/2018
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    $75
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    Traveler (299)
    Room & Suite (144)
    Dining (60)
    Overview
    • Excellent12%
    • Very good42%
    • Average30%
    • Poor9%
    • Terrible7%
    Travelers talk about
    “small pool” (4 reviews)
    “rooftop bar” (6 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Facilities for Disabled Guests
    Business Center
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (543)
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    1 - 5 of 126 reviews

    Reviewed 1 week ago via mobile

    Staff was friendly and helpful. Location was fantastic-seemingly safe with plenty of shops/restaurants within a couple blocks. Restaurant on site was decent, nothing spectacular. Really enjoyed the rooftop pool and bar (although the pool was quite tiny). Room was dated, beds and pillows were stiff....More

    Thank Jessica B
    Reviewed July 10, 2017

    I stayed at #910 for myself, it's big enough for one person and has a bathtub. Very convenient for shops and subway. Staffs are very friendly and nice. There are many convenient stores, like Seven-Eleven, Circle K and OXXO. Also they give you free bottle...More

    1  Thank 408yukaa
    Management response:Responded July 24, 2017

    Thank you so much for your kmd comments , it is so nice to know that we reach our services goals . We look to see you soon again . Cordial greeting

    Reviewed May 31, 2017

    AC didn't work, mattresses in some rooms were old and hard but we were told they were the same in all rooms. When we switched rooms because the AC supposedly worked better in that part of the hotel, the mattresses were new and comfortable! But...More

    Thank Sean P
    Management response:Responded July 24, 2017

    We really appreciate your feedback . We are sorry for all the inconveniences. Be sure that we work hard to improve our services day by day. Cordial greetings

    Reviewed May 21, 2017 via mobile

    I am not too picky, I come to Mexico a lot. I don't expect much but this is really bad!! I'm walking around clearly upset, and not a single staff person, not once in three days asked me if everything is ok. Pros: Bell boy...More

    Thank Leo V
    Management response:Responded June 2, 2017

    Good morning , Please accept our apologies as your stay did´t meet your expectations. I appreciate all of your open and honest feedback wich I´ll be making sure we will work on improving those areas .

    Reviewed April 20, 2017

    The place is old and a little overpriced, but the location is what makes it great. Right next to the subway. A couple of streets south from Reforma (the main touristic avenue) and lots of uber drivers in the area.

    Review collected in partnership with this hotel
    Thank CHRISTENPOMPA
    Response from Royal R, Sales Manager at Hotel Royal ReformaResponded April 22, 2017

    Dear Customer, First of all thank you for your visit. I'm so sorry to hear that your stay did not meet expectations. Royal Reforma appreciates many of your comments.

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $65 - $101 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Luxury Hotel in Mexico City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 162
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Travelocity, Priceline, Evoline ltd, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Hotel Royal Reforma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City >
    • Reforma / Zona Rosa
    • Also Known As
    • Hotel Royal Zona Rosa ,
    • Best Western Mexico City ,
    • Hotel Royal Reforma Mexico City
    Add Photo Photos
    Traveler (299)
    Room & Suite (144)
    Dining (60)
    Pool & Beach (23)
    Hotel & Grounds (233)
    Bathroom (20)
    Family and Play Areas (4)
    Business Center & Event Rooms (2)
    Nearby
    Reforma / Zona Rosa
    Equipped with some of the best discotheques, bars,
    boutiques and bistros, Zona Rosa is perfect for those
    looking to have a great time to socialize, have fun
    and be part of the great LGBT community in Mexico
    City. Day or night, it’s possible to spend the entire
    time exploring, drinking, dancing and shopping while
    being amazed by its classic yet eclectic European
    style. Reforma’s luxury hotels and world renowned
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Clarence E
    May 16, 2017|
    Answer
    Response from galanmiguel | Property representative |
    Dear Clarence: Yes, we have indoor parking. For cars there is a fee, but for motorcycles is free.
    0
    Votes
    Google Translation
    Ariel B
    April 21, 2017|
    Answer
    Response from Ariel A | Reviewed this property |
    Sí. Frío/calor.
    0
    Votes
    Google Translation
    Room Tips
    "I have stayed a couple of times at this place and the rooms seem standard."
    Read review
    "Avoid this hotel, rooms are very noisy starting from the air conditioning"
    Read review
    "The views on the higher floors are insane!"
    Read review
    "Again....clubs are every-night, so go high"
    Read review
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