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Gran Hotel Ciudad de Mexico

Certificate of Excellence
Hotel website
Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
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1,950 Reviews from our TripAdvisor Community

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Showing 1,096: English reviews
Houston, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Gran Hotel has been such an AMAZING experience. From the very beginning, everybody we have encountered here has been EXCELLENT. The bellhops are extremely helpful and the maids always make sure our room is very clean. Our favorite part has been going to breakfast and dinner at the hotel. Hugo took care of us every morning for breakfast and... More 

Helpful?
Thank jtatum3
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service, we are glad to know that this experience in Gran Hotel Ciudad de México was for you a unique one and we are so glad to hear that you enjoyed your accommodations, as well as the... More 

West London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here in June and really glad we did. Very unique setting with the view over the main square a real treat. The raising of the flag each morning was great to see as well as the magnificent glass Tiffany roof and antique lift. The staff in the restaurants were professional and attentive and the view from the rooftop... More 

Helpful?
Thank honesadvisor
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We look forward to welcoming you back to our hotel in the future, Best regards. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Staying at the Gran Hotel made our honeymoon that much more magical and comfortable. First off, it's a beautiful hotel with excellent service. The room was well kept and gorgeous. We had a wonderful view directly to El Zocalo and it was walking distance to Bellas Artes and the great Avenida Madero. The breakfast that was included in our stay... More 

Helpful?
1 Thank Mayra C
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We feel happy of being able to show part of the Mexican history though our building, our hotel aims to... More 

Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

What a special hotel Sensational position Friendly staff Great restaurants and bars- roof top Great rooms Best position General manager came to say good bye We had one minor issue via Expedia He fixed it in 10 seconds- no hassle Would stay here next time Loved city Loved horel

Helpful?
Thank Yehuda F
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. We are pleased that you enjoyed your stay, and hope that we can be your destination of choice for future stays in Mexico City, Best Regards More 

---
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great service and welcoming. Also, thinking Daniel Craig used the same elevateur and wifi is funny...! When we think of Spectra first minutes... I really enjoyed the view from the terraza restaurant...😍 although the main zocalo plaza was covered with tents from an exposition...A person explained to us that this is to avoid people to manifestate against the government and... More 

Helpful?
1 Thank caminante56
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We thank you for your candid comment, we will take it into consideration. We really hope you can give us an opportunity to change this experience you had with us. As a valued... More 

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Top marks for service and presentation - peaceful hotel on the inside with vibrant city on the outside. Highly recommended if you are staying in Mexico City.The roof terrace restaurant had a great selection of food and perfect view of the main Zocalo square.

Helpful?
Thank Brett_P9999
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service, we are glad to know that this experience in Gran Hotel Ciudad de México was for you a unique one and we are so glad to hear that you enjoyed your accommodations, as well as the... More 

Washington
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We arrived late on a Sunday night after using the transportation arranged by the hotel from airport. The driver was on time and exactly where they said he would be. The check in was quick and the room was huge. We had a window over the looking the main square and the view was amazing. Breakfast in the morning was... More 

Helpful?
Thank Tim G
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We look forward to welcoming you back to our hotel in the future, Best regards. More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The service was absolutely flawless with smiling staff always ready to help! The stunning interior of the hotel makes the experience truly magical with stunning views of the city! The terrace is also a must-visit! Some particularly helpful staff included: Jessica and Cynthia at the reception as well as Jaime, who greets you at the door. Additionally, the lovely chefs... More 

Helpful?
Thank shirdishankar
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service, I am so glad to hear that you enjoyed your stay with us, as well as the guest service provided by our staff. Thank you for choosing us and of course for recommending our hotel. Please... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I visited for my first time la terraza. Where i will revisit soon due to great service and delicious food. I want to thank my waiter Alex Z. for being so alert. Very nice. I also want to thank Irma and Hugo for checking up on us every so often to make sure everything was going great. The Foood is... More 

Helpful?
Thank Tonishia B
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write us such an amazing review. We were glad to read this amazing comment about our property and staff. We are glad to know this experience with us has been unique and memorable. It is always a pleasure to have people from around the world... More 

Aarau, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

legendary place great location rooms with view to Zocalo square awesome roof terrace splendid service AAA food excellent bargains and offerings good coffee in the room fast internet I like this place soo much and at the roof bar you get delicious margaritas in a huge bowl for only $5.50

Helpful?
Thank Christian K
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We look forward to welcoming you back to our hotel in the future, Best regard More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro Historico

Neighborhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Discover the Old World elegance of the Gran Hotel Ciudad de Mexico, an exquisite turn-of-the-century property perfectly located in downtown Mexico City. You can feel the history from the moment you step inside. From the Art Nouveau decor to the gilded open elevators and immaculate stained-glass ceiling in the lobby, every inch of the Gran Hotel Ciudad de Mexico pays tribute to the past while providing the comfort you expect from a fine luxury hotel. The palatial ambience continues in the guest rooms. Enjoy a unique blend of traditional and contemporary decor as you sink into a plush bed. Many rooms also feature stunning views of the vibrant Zocalo square just outside the hotel. You can also marvel at spectacular scenery from the Terraza Restaurant, which is perched on the fifth floor. When it's time to explore, ask our knowledgeable concierge for recommendations on the best shows, events and attractions in Mexico City. A 24-hour fitness area and well-equipped business center are among the other amenities you can enjoy. We also provide the perfect starting point for exploring everything Mexico City has to offer. Delve into Mexican culture at the Palacio de BellasArtes, explore Old Corpus Christi or embrace the charm of the Casino Espanol De Mexico. Stay at the Gran Hotel Ciudad de Mexico and savor a unique blend of comfort, service and style. ... more   less 

Additional Information about Gran Hotel Ciudad de Mexico

Address: Av 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: $115 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City
Hotel Style:
#1 Family Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#9 Business Hotel in Mexico City
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