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Avenida 16 de Septiembre #82 Centro, Mexico City 06000 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
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$124
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Free cancellation until 12/14/21
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$124
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Free cancellation until 12/15/21
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Free cancellation until 12/12/21
Expedia.com$124
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ZenHotels.com$127
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (3365)
Room & Suite (673)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Gran Hotel Ciudad de Mexico
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 436 hotels in Mexico City
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Discover the Old World elegance of the Gran Hotel Ciudad de Mexico, an exquisite turn-of-the-century property perfectly located in downtown Mexico City. You can feel the history from the moment you step inside. From the Art Nouveau decor to the gilded open elevators and immaculate stained-glass ceiling in the lobby, every inch of the Gran Hotel Ciudad de Mexico pays tribute to the past while providing the comfort you expect from a fine luxury hotel. The palatial ambience continues in the guest rooms. Enjoy a unique blend of traditional and contemporary decor as you sink into a plush bed. Many rooms also feature stunning views of the vibrant Zocalo square just outside the hotel. You can also marvel at spectacular scenery from the Terraza Restaurant, which is perched on the fifth floor. When it's time to explore, ask our knowledgeable concierge for recommendations on the best shows, events and attractions in Mexico City. A 24-hour fitness area and well-equipped business center are among the other amenities you can enjoy. We also provide the perfect starting point for exploring everything Mexico City has to offer. Delve into Mexican culture at the Palacio de BellasArtes, explore Old Corpus Christi or embrace the charm of the Casino Espanol De Mexico. Stay at the Gran Hotel Ciudad de Mexico and savor a unique blend of comfort, service and style.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Children's television networks
Airport transportation
Business Center with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Snack bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quaint
Languages Spoken
English, Spanish
Hotel links
Special Rate:Special rate available
6485Reviews79Q+A100Room tips
Traveler rating
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Popular mentions
Patricia B wrote a review Yesterday
1 contribution
Everyone in the hotel was extremely nice and helpful. The room was beautiful, bed comfortable and clean. The terrace has an amazing view of the zocalo and the food was divine. the salsa is made fresh at the table. Very clean and comfortable. It feels like you went back in time with all the glamour of this hotel. Was there for a week with my husband and daughter. Was able to book all our trips with the hotel which were safe and the price was reasonable. The last day we even got a massage schedule in the room. Was fantastic before heading home. Special mention to Diego, Jonathan, Jose Luis and the lady at the front desk.
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Date of stay: June 2021
Value
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Response from Gerente General, Otro at Gran Hotel Ciudad de Mexico
Responded yesterday
Dear Patricia, Thank you for taking the time to share with us your detailed review about your stay at Gran Hotel Ciudad de México. We are thrilled to read that you appreciated the attentive service from all the staff, the dishes served at the Terraza restaurant as well as the view. It was also a pleasure that the cleaning, the ambiance, the massage and the trips were beyond your expectations; we will send your congratulations to Diego, Jonathan, José Luis and Cynthia. We hope that you would never forget this experience and do not hesitate to contact us if you need help with your next reservation. Kind regards,
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rivieramayaguy wrote a review Aug 2020
ATLANTA, GA29 contributions37 helpful votes
Hotel's Favorite
We spent 3 nights at the beautiful Gran Hotel Ciudad de Mexico, This is one of the most beautiful places at which we've ever stayed. The public spaces are truly grand especially the stain glass ceiling. The rooms were well appointed, beds comfortable and the Terrace Restaurant offered a terrific view of Zocalo Square. But the best part was the staff.. from check-in to check-out our experience was wonderful. We had a slight issue with the room air conditioning and could not have been more pleased with the fast, professional response. Truly a first class hotel! We were especially pleased with staff members Cynthia at the Front Desk, Bellman Victor and Doorman/Bellman Jose Luis. They remembered our names and addressed us each time we entered and truly provided great personal and professional service. We hope to be back soon!
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Date of stay: August 2020
Location
Service
Sleep Quality
2 Helpful votes
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Response from Gerente General, Otro at Gran Hotel Ciudad de Mexico
Responded Aug 17, 2020
Dear guest, Thanks for sending your comment. We are more than happy to know that this experience at Gran Hotel México was beyond your expectations and you could appreciate the stained glass ceiling Tiffany's style, the Terraza restaurant with its unique view and the rooms. The guest service provided by our staff is always friendly, polite and helpful in order to feel better than at home; Cynthia, Victor and José Luis will receive your congratulations. We look forward to welcome you back in the near future. All the best,
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tonav wrote a review Yesterday
La Verne, California107 contributions26 helpful votes
We stayed in Rm 302 for 4 nights. View was amazing overlooking the Zocalo and the Presidential Palace. To top it off there is an Opera singer in the street every evening around 7:00PM across the hotel entrance. We call it the opera lane as there is also an opera singer a block away. The Terraza which is their restaurant is just on top. Breakfast is good. Unfortunately every night around 11:30 pm to maybe 12MN you can hear them cleaning the grill from their pressure washer. Woke me up on the 1st night but got use to it on the succeeding nights. The location is excellent. You take the iconic elevator upon your check in. Remember James Bond Movie "Spectre". Don't look for the room 327 as there is none.
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Date of stay: July 2021
Rooms
Location
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Response from Gerente General, Otro at Gran Hotel Ciudad de Mexico
Responded yesterday
Dear Tona, It was an absolute pleasure accommodating you and your family at Gran Hotel Ciudad de México. We are delighted that we could provide you all with an exceptional stay where you enjoyed the view of the Zócalo, the location, the Terraza restaurant as well as the hospitality. We are sorry about the noise that you heard at night; we will verify this situation so that every guest can have a peaceful as well as silent night. It would be a pleasure to welcome you back in the near future. Warm regards,
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florca wrote a review Jul 25
Santa Barbara, California261 contributions25 helpful votes
We stayed 5 nights with our 9-year-old. We love this hotel. It is a safe, walkable location, the building is gorgeous, the rooms are comfortable, and the service is friendly. Our room faced the side street, but in the evening opera singers and violin players would sing in the street below our window. The restaurant has beautiful views and pretty decent food. Very good drinks and dessert. A full hot breakfast was included. The selection is huge— Pan Dulce, egg dishes, cereals, waffles, tacos, tamales, fruits, etc. The staff make an effort to learn how you like your coffee and to chat about your plans. COVID protocols were strict, which we appreciated. The front desk staff were happy to call a safe cab for you to go out and enjoy the city. They have affordable tours you can sign up for as well (though we had already books ours). There were bottles of water and green apples in the hallways, and a Nespresso machine in the room. The streets around the hotel are full of restaurants and higher end stores. It’s an easy walk to Alameda, Palacio de Bellas Artes, Torre Latino, and Museo Mural Diego Rivera. I can’t imagine staying anywhere else.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: Chilaquiles and atole for breakfast.
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Response from Gerente General, Otro at Gran Hotel Ciudad de Mexico
Responded yesterday
Dear Flor, Thanks for your positive comments left on TripAdvisor. We are so glad to hear that your stay was beyond your expectations and you appreciated every aspect of the Gran Hotel Ciudad de México. It is such a pleasure to read that the room, the buffet breakfast, the tours, the amenities on each floor as well as the service had created such a good impression on you. We are also really proud that you felt safe during your stay and you recognized our hygiene protocols/ measurements in all areas of the hotel. It was amazing to know that our location allowed you to discover the main tourist attractions a few steps from the hotel. It would be a pleasure to welcome you back and continue to create together memorable moments. Warm regards,
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AnetteB1962 wrote a review Jul 25
Vedbaek, Denmark23 contributions35 helpful votes
Excellent location. We booked a room with a view to El Zolaco, what a beautiful view⭐️. The breakfast at the roof top bar was super delicious and the view fantastic. The staff was very helpfull in any sense. The place kept all the protocols as needed, very safe.
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Date of stay: July 2021Trip type: Traveled as a couple
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Response from Gerente General, Otro at Gran Hotel Ciudad de Mexico
Responded yesterday
Dear Anette, Thank you for sharing your comments. We are so glad to hear that you enjoyed your stay with us! It was wonderful that you appreciated the amazing view from your room and from the Terraza restaurant. Your safety is our priority that is why we have implemented protocols of hygiene and measurements in all areas of the hotel. We hope to see you again at Gran Hotel Ciudad de México. Best wishes,
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PRICE RANGE
$124 - $224 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCentro Histórico / Cuauhtémoc District
NUMBER OF ROOMS
60
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Frequently Asked Questions about Gran Hotel Ciudad de Mexico
Which popular attractions are close to Gran Hotel Ciudad de Mexico?
Nearby attractions include Museo del Templo Mayor (0.2 miles), Gran Hotel Ciudad de Mexico (0.01 miles), and Sagrario Metropolitano (0.1 miles).
What are some of the property amenities at Gran Hotel Ciudad de Mexico?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Gran Hotel Ciudad de Mexico?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Gran Hotel Ciudad de Mexico?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Gran Hotel Ciudad de Mexico?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Gran Hotel Ciudad de Mexico?
Conveniently located restaurants include Restaurante El Cardenal, Balcón del Zocalo, and Casino Español.
Are there opportunities to exercise at Gran Hotel Ciudad de Mexico?
Yes, guests have access to a fitness center during their stay.
Does Gran Hotel Ciudad de Mexico have an airport shuttle?
Yes, Gran Hotel Ciudad de Mexico offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Gran Hotel Ciudad de Mexico located near the city center?
Yes, it is 0.09 miles away from the center of Mexico City.
Are any cleaning services offered at Gran Hotel Ciudad de Mexico?
Yes, dry cleaning and laundry service are offered to guests.
Does Gran Hotel Ciudad de Mexico offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.