Yes it’s GORGEOUS, historic, and elegant. That’s it!!! Rooms are big but outdated. You gotta use the regular ordinary elevator, that old fancy one you can only use it once. If you want to use it again, you get an attitude. Check in was fast and with a bubbly. You get a really cool dessert with your last name, so pretty you don’t want to eat it. Everyone that is outside greeting people are VERY KNOWLEDGEABLE, speak English, and will give you great suggestions. The top level is a bar restaurant, amazing view ….. blah food. Drinks were not what I expected even for a very basic margarita for crying out loud!! I was extremely disappointed on the beverages! It’s in a great place though, but I’m my opinion not worth the price. It’s close to the palacio de Bella’s artes, torre latino, desserts shops, mini mall, Mercado de artesanías , palacio postal, templo mayor, china town, fancy restaurants and mom and pop’s eateries with amazing food. You must be willing to walk, if you’re used to walking no big deal. If you need a taxi, they can get one for you.…
We spent 3 nights at the beautiful Gran Hotel Ciudad de Mexico, This is one of the most beautiful places at which we've ever stayed. The public spaces are truly grand especially the stain glass ceiling. The rooms were well appointed, beds comfortable and the Terrace Restaurant offered a terrific view of Zocalo Square. But the best part was the staff.. from check-in to check-out our experience was wonderful. We had a slight issue with the room air conditioning and could not have been more pleased with the fast, professional response. Truly a first class hotel! We were especially pleased with staff members Cynthia at the Front Desk, Bellman Victor and Doorman/Bellman Jose Luis. They remembered our names and addressed us each time we entered and truly provided great personal and professional service. We hope to be back soon!…
My husband, daughter and I stayed for 4 nights at this truly grand hotel. The interior is gorgeous, especially the stained glass ceiling. The restaurant on the top floor had open-air views of the Zocalo. Breakfast (included) each morning featured a vast buffet of Mexican specialties as well as eggs cooked to order. The staff was courteous and very helpful, especially Victor the doorman and the front desk staff (Rosa, Daniela, and Enrique). We were welcomed with bubbly and a plate of sweets. The only glitch was a very uncomfortable sofa bed but the staff quickly brought a comfortable cot. We highly recommend this hotel.
First impression is the four story lobby covered with stain glass. The rooms are quite large and of a grand style of of older hotels. A buffet breakfast is served on the rooftop overlooking the Zocola which is very active with gatherings. Choice for nearby dinning spots for dinner are limited, with most closing in the late afternoon, but the hotels rooftop restaurant is a good, convenient choice. The hotel is a great location in the center of Mexico City.
What a nice place. The food is incredible and it is a price-quality place, if you are thinking of visiting Mexico City this hotel is the best of all not only for the price but also for the excellent location it has and the pleasant attention it receives of each and every one of the employees of the place, it has an impeccable cleanliness considering how we are currently due to the pandemic in addition to the fact that the rooms are perfectly tidy and clean, without a doubt one of the best places where you can stay for know each of the paradises of Mexico City
Daniel Zamudio was amazing! Very helpful and great views! As he told us, VERY James Bond vibes! Definitely recommend you come to eat before going to the museums! Such friendly people! They serve excellent coffee and waters with specialty cocktails, must have!
Alfredo Guzman,Bruno , provided fantastic service at The Grand Hotel Terrace Restaurant. It has a Amazing view of the Zocalo . The food was delicious, Margaritas are a must . We had our own salas prepared for us at our table.. My daughter added it to all her dishes because it was so good.
This place has one of the best restaurant views in the historic district overlooking the zocalo. Amazing vibes and interior design. Marlene the hostess offered world class service, super professional and courteous at the same time, she made sure to explain to me how to get to the restaurant and translated my request to sit next to the balcony to restaurant staff, her English was great which helped a lot too. Will be back.
Greatest service from Ventura and Rubén and delicious food. The Baked Alaska for dessert is unbelievably good. A nice detail above and beyond with the surprise dessert of carrot cake to share for our 43rd anniversary. Great view of the Zocalo.
The waiter Laceró Rodriquez recommend the strawberry water and it was really good! Recommend this spot waiters friendly and food is delicious! It was also close to main attractions and historical views