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InterContinental Presidente Mexico City

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InterContinental Presidente Mexico City
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1,246 Reviews from our TripAdvisor Community

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Showing 659: English reviews
Chicago, Illinois
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great views from my room. Hotel safe and comfortable. Staff very well trained and helpful. Jaii Israel Salos Cruz went out of his way to be helpful to me. The Executive Lounge had a wide variety of foods and drink.

Helpful?
Thank 65Laurie65
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you so much for choosing us and for sharing your comments about your recent stay. I am happy to hear you enjoyed your stay with us, our magnificent views from our update rooms, the Club Lounge, which has a completely new concept, and the remarkable service provided by our staff. We will be looking forward to welcome... More 

Ottawa, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This was at least the 8th stay at this hotel. Had some excellent experiences in the past, but the last stay revealed the hotel was no longer first-class in service and some other components. Checking in was very slow. I am an ambaasador spire member. Two people were each checking in one client at four stations--must have been training as... More 

Helpful?
Thank Howard A
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and mostly for sharing your feedback with us. I apologize for the inconveniences you faced during your check in and for not meeting your expectations; we do value your comments, so we will make the necessary enhancements in order to avoid these situations in the future and provide a better service. We will... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is fabulous. The rooms are clean, comfortable and modern. I tried the Spa and was very satisfied. It has great restaurants and the best breakfast buffet. The staff is professional and caring which made my stay even more pleasant. Can't wait to go back!

Helpful?
Thank Claudia S
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, I appreciate your preference and the time you dedicated to share your experience with us. I am happy to know that your stay was excellent, that you enjoyed our Hela Spa services, the variety of breakfast and the service provided by our staff, I will congratulate all of them for making your experience incredible. We will be pleased... More 

Nottinghamshire, United Kingdom
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago

Fantastic room - big comfy bed, lovely shower, mine also had great views of the Auditorio National and Chapultepec park. Staff could not have been nicer and I organised a number of day trips through concierge very smoothly Gym facilities were ample, although there is no pool

Helpful?
Thank JMExley
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you so much for your preference and for taking the time to write about your recent stay. I am happy to know that you felt welcome at our hotel and also to hear your experience with us was amazing, enjoying our updated and modern rooms with magnificent views of the city, our refurbished GYM extended in order... More 

Plymouth, Michigan
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is nice and you cannot beat the location. I stayed here for the first time in July 2016 for three nights. The room was very quiet and comfortable. I believe the wi-fi costs extra as does breakfast. I didn't dine in the hotel for breakfast as there is a Starbucks across the street, so I went there each... More 

Helpful?
Thank ead_angel
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City Hotel and for taking the time to share your comments. I am glad to know you enjoyed our updated rooms, the wonderful location near the main attractions offered by the city, restaurants and service provided by our Bar staff, also I am happy to know that you had a wonderful... More 

Venlo
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The title says it all. Very nice rooms (my room overlooked the city), good bar, very good breakfast, nice and helpful staff. Also located in a nice area in the city. I enjoyed staying here and will book this hotel again on a next business trip.

Helpful?
Thank kleinrichard
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you so much for choosing Presidente InterContinental Mexico City Hotel and for taking the time to share your great comments about your recent visit. I am glad to know you had a wonderful stay, enjoyed our renovated rooms with its magnificent views of the City, awesome location, our breakfast services and the extraordinary service provided by our... More 

London, United Kingdom
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best part of this hotel is it's location but that's not to take away from the good restaurants and very friendly service. As with most hotels in DF the public areas and reception are huge so it's a little like an airport but that's true of most here. Get a room facing the park and the huge Mexican flag... More 

Helpful?
Thank Muzza5303
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City Hotel and for sharing your experience with us. I am happy to know that you enjoyed our privileged location, service provided, astonishing views and our French restaurant specialty "Au Pied de Cochon" which, as you rightly pointed, is 24 hours. We will be pleased to welcome you back again and... More 

Philadelphia, Pennsylvania
Level Contributor
359 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a wonderful hotel. The lobby is big and beautiful, with lots of great options for shopping and dining right inside the hotel. The rooms were new, modern, and beautifully decorated. Wi-fi is not included. The price is right for what you get, I would highly recommend this hotel, you will enjoy your stay here.

Helpful?
Thank Dana S
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thanks a lot for your preference and for taking the time to share your opinion with us. I am pleased to know that you enjoyed your stay, our updated rooms and our incredible location. We will be looking forward to welcome you back soon and provide you the same excellent service you deserve. Best regards, Guillermo Valencia V.... More 

Cincinnati, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very good hotel right on the Campos Eliseos hotel section of Polanco. It may not be the most modern looking in the row of large hotels (Hyatt Regency, Intercontinental, JW Marriott and the W), and while they all have pros and cons (I've stayed at all on that row except the W so far) I continue to... More 

Helpful?
Thank Erik120
Frankfurt, Germany
Level Contributor
216 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

It is one of these Intercontinental hotels that once we're landmarks and time passed, but the hotel stayed the same. The rooms definitely need refurbishment and you see that in the soulless lobby and other general areas already. The staff though still has the attitude of working for a grand hotel. Well: that doesn't make things better.

Helpful?
Thank Fabian K
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing InterContinental brand and for taking the time to share your experience with us. I am so sorry for not meeting your expectations, I would like to share with you that our renovation included our 700 rooms and we did it to provide a better and unforgettable experience for our guests. As you rightly pointed,... More 

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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Mexico City is an award-winning hotel in Polanco, one of the capital s most dynamic cultural, business and shopping areas. This prestigious locale is close to the National Museum of Anthropology, Chapultepec Park and Castle and the National Auditorium. Nearby Mazarik Avenue and Pasaje Polanco shops are also worth seeing. ... more   less 

Additional Information about InterContinental Presidente Mexico City

Address: Campos Eliseos 218 | Colonia Polanco, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $144 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Mexico City 4*
Number of rooms: 659
Reservation Options:
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Also Known As:
Intercontinental Presidente Mexico City Hotel Mexico City
Intercontinental Mexico City
Mexico City Intercontinental
Hotel Style:
#13 Luxury Hotel in Mexico City
#18 Business Hotel in Mexico City
#29 Family Hotel in Mexico City
#30 Romantic Hotel in Mexico City
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