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InterContinental Presidente Mexico City

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Campos Eliseos 218, Mexico City 11560 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (927)
Room & Suite (537)
Dining (129)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Presidente Mexico City
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 416 hotels in Mexico City
Location
Cleanliness
Service
Value
Travelers' Choice
Presidente InterContinental Mexico City is an award-winning hotel in Polanco, one of the capital's most dynamic cultural, business and shopping areas. This prestigious building is close to the National Museum of Anthropology, Chapultepec Park and Castle and the National Auditorium. Nearby Mazaryk Avenue and Antara Mall are also worth seeing.
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Room & Suite (537)537
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Airport transportation
Paid private parking on-site
Wifi
Paid wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Neck massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, Spanish
Hotel links
Special Rate:Reserve ahora, pague al llegar

Location

Full view
100Great for walkers
Grade: 100 out of 100
143Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
1,997Reviews31Q+A100Room tips
Traveler rating
  • 1,073
  • 561
  • 225
  • 85
  • 53
Time of year
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Popular mentions
asmaa l wrote a review Feb 2021
1 contribution
This hotel is good, the food is Good, her staff also good, the hotel views also good, one steff also good rifat also good he like also friendly my room number 3510 this room also varw clean everything is good
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Date of stay: February 2021Trip type: Traveled with family
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Response from jean prioux, Propietario at InterContinental Presidente Mexico City
Responded 3 days ago
Dear 56asmaal, It is always glad to read that our guest's had an extraordinary stay. I am pleased to hear you enjoyed our well-located property, the great job of our housekeeping team and the excellent quality of our gastronomy. We will be glad to welcome you again with open arms when your travel plans bring you back to Mexico City. Warm regards, Jean Christophe Prioux Hotel Manager
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WondererBird wrote a review Mar 2020
Mazatlan, Mexico62 contributions85 helpful votes
Hotel's Favorite
Absolutely the best from the moment we got there till we left, the restaurants are top class, the bell guys are super sweet, room service is delicious, the view is awesome. Best hotel in the intercontinental chain that we ever stayed. The staff is always one step ahead, they truly make the difference!! everything about our stay was wonderful, we hope to be back soon❤️
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Date of stay: March 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Guillermo V, Gerente at InterContinental Presidente Mexico City
Responded Mar 23, 2020
Dear WoohooWanderlust, Thank you for staying with us and for taking the time to share your comments about Presidente InterContinental Mexico City. I am pleased to hear you enjoyed the beautiful view that our property offers, the great job of our team and the unique and particular gastronomy of our 6 restaurants and Room Service. We are committed on providing the best service for all our guests by creating special details to ensure that each stay is completely fantastic. We will be happy to welcome you on your next stay. Guillermo Valencia V. General Manager
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Worldwide Traveller wrote a review Dec 2020
London, United Kingdom76 contributions73 helpful votes
This is a review I am truly sorry to make as this hotel has always been a favorite. Unfortunately, the management of the hotel has taken covid measures over the top and simply reduced the quality of the experience while keeping rates as before, hence the value proposition has been gravely impacted. While I would not have hesitated to recommend buying up a Club Intercontinental room in the past, I do not quite think it's worth the extra expense right now. Granted, you'll have a bit of a larger room with the TV in the washroom mirror yet that simply does not justify the extra expense. Breakfast at the Lounge was truly poor and key items were missing. Staff in general did not seem as accomodating and service-oriented as they've always been. I guess I'll probably give the hotel another chance in a return visit to Mexico City yet if they don't deliver, I'll start searching for another hotel to stay at.
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Date of stay: November 2020
Value
Location
Service
Trip type: Traveled on business
Room Tip: Polanco view rooms are not as warm as the Chapultepec ones
See more room tips
2 Helpful votes
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Response from Guillermo Valencia, Propietario at InterContinental Presidente Mexico City
Responded Dec 24, 2020
Dear nostopping1234, Thank you for your preference and choosing us every time you visit Mexico City. I'm sorry to hear that your last stay with us did not meet your expectations. Unfortunately, the current situation has forced us to implement very strict safety and hygiene measures as well as to reduce some of our services such as the buffet, however, our goal is that you, our dear guests, feel comfortable and do not notice this absence on the contrary, that our service been more personalized and you feel at home. It will be a pleasure to welcome you again soon. Sincerely, Guillermo Valencia V. General Manager
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rtw123 wrote a review Dec 2020
San Francisco, California145 contributions124 helpful votes
Excellent hotel in a great location. Fantastic views. Park to walk and run in is right next door. Easy several-stop rapid bus ride to the old pat of Mexico City. staff speaks English. A perfect location for a regular tourist willing to pay extra for a brand hotel. Though, there are lots of cheaper options, of course.
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Date of stay: December 2020
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Guillermo Valencia, Propietario at InterContinental Presidente Mexico City
Responded Dec 14, 2020
Dear rtw123, Thank you for staying with us and for taking the time to share your comments about Presidente InterContinental Mexico City. I am so happy to hear that you enjoyed your stay in our facilities, as well as our excellent location and the service provided by our staff. We want to thank you again for choosing us and we will be happy to welcome you back soon with open arms. Warm regards, Guillermo Valencia V. General Manager
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jlnnmadrid wrote a review Mar 2020
Los Angeles, California2 contributions2 helpful votes
Since the moment we arrived, Front Desk agent very helpful and attentive, immediately we were referred to Pedro (bellman) who walked us to the room was very helpful and gave us a complete description of amenities and services the hotel offers, eventually after dinner in our first night we found him at the lobby, we ask him who will be able to help us with a tour to Teotihuacan, then he took us to the concierge desk and introduce us to Monica Sanchez (Chief Concierge) who since the very beginning very friendly and helpful, she array for us a tour to Teotihuacan in a matter of minutes, besides she gave us guidance of whereabouts of different places to visit in our stay, if you need any guidance or suggestions of what to do or where to go, Monica is the person to ask. The Presidente Intercontinental is beautiful and a very convenient location , the room we had; impeccable, with all devices and amenities we needed. I must say that " all the staff in every department that i had the occasion to talk to, always attentive and friendly, i really had a great time staying in Presidente Intercontinental CDMX
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Date of stay: February 2020
1 Helpful vote
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Response from Guillermo V, Gerente at InterContinental Presidente Mexico City
Responded May 27, 2020
Dear jlnnmadrid, What an astounding review! Thank you so much for your wonderful words. It is great to read how much you enjoyed your stay with us. We truly believe that hospitality is personal and it all starts with a dedicated and caring team. I do appreciate the recognition that you have shared about Front Desk agent, Pedro and Monica. We will look forward to welcome you a future visit to Mexico City. Sincerely, Guillermo Valencia V. General Manager
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Previous
PRICE RANGE
$165 - $430 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental presidente mexico city hotel mexico city, intercontinental mexico city, mexico city intercontinental
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityMiguel Hidalgo / Polanco
NUMBER OF ROOMS
700
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Frequently Asked Questions about InterContinental Presidente Mexico City
Which popular attractions are close to InterContinental Presidente Mexico City?
Nearby attractions include Auditorio Nacional (0.2 miles), Lago del Bosque de Chapultepec (0.1 miles), and Parque Zoologico de Chapultepec (0.2 miles).
What are some of the property amenities at InterContinental Presidente Mexico City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Presidente Mexico City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Presidente Mexico City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Presidente Mexico City?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to InterContinental Presidente Mexico City?
Conveniently located restaurants include Agua y Sal Cebichería, RosaNegra Polanco, and Casa Portuguesa.
Are there opportunities to exercise at InterContinental Presidente Mexico City?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does InterContinental Presidente Mexico City have an airport shuttle?
Yes, InterContinental Presidente Mexico City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Presidente Mexico City?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Presidente Mexico City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Presidente Mexico City?
The staff speaks multiple languages, including English and Spanish.