We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

InterContinental Presidente Mexico City

Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Jetsetter to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
InterContinental Presidente Mexico City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,205 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 641: English reviews
Boca Raton, Florida, USA
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location was great, but the service and the cleanliness was better. I would stay there again. The concierge was helpful and nice. The front desk check in and out was smooth. Lots of security standing in and out of the hotel.

Helpful?
Thank Simchafirestone
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thanks a lot for your preference and for taking the time to share your great opinion with us. I am pleased to know that you enjoyed your stay and mostly the service provided by our staff, specially of our Front Desk, Concierge, Housekeeping and Security. We will be looking forward to welcome you back soon and provide you... More 

San Diego, California
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Quality hotel - well run - located near a big park for a morning run - close to higher end Sante Fe neighborhood - good for business trips - staff speaks good English for American travelers - would recommend this location.

Helpful?
Thank James M
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear Guest, Thank you for your preference to Presidente InterContinental brand and for taking the time to share your comments with us. I am happy to know that you enjoyed your stay at our brother hotel in Santa Fe, as we are located in Polanco. I am going to share your great comments with Presidente InterContinental Santa Fe in order... More 

Sao Paulo, SP
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Intercontinental is a good option if you are in Sta Fé, with great space on the room area, but limited in areas such as breakfast and gym. In both cases we have limited area and not compatible with the hotel. The reception service has space for improvement and it will be a real four stars. The Palm is a... More 

Helpful?
Thank FernandoFaria
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference to Presidente InterContinental brand and for taking the time to share your comments with us. I am pleased to hear that you enjoyed your stay at Santa Fe, as we are located in Polanco. I am going to share your great comments with the team of Presidente InterContinental Santa Fe in order to... More 

Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has one of the best views of Mexico city, with the Chapultepec park across the street it gives you a break from the urban scene. Lobby has a majestic entrance and the service at the front desk was flawless regardless of our Ambassador status. Room service was available even close to midnight and the food was delivered with... More 

Helpful?
Thank Edson R
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your loyalty to InterContinental brand and for taking the time to share your comments about your recent stay with us. I am happy to know you had a great stay, felt welcome and recognized as an Ambassador member; also that you liked Room Service, our recently refurbished Gym and Breakfast services. I wonder if your... More 

Danville, California
Level Contributor
228 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel maybe 10 years ago and the remodel is great. Am here as a tourist. The rooms have contemporary furnishings, nice shower area (with regular shower head and rain shower),very clean, nice lobby, lots of machines and space in the gym. The attendant helped me set up the spin bike. Was able to use the Concierge... More 

Helpful?
1 Thank SandraBaja
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you so much for your loyalty and for taking the time to share your comments with us. I am pleased to hear that you enjoyed your stay, our updated rooms, Club Lounge breakfast, Gym (which has been recently refurbished and extended in order to satisfy most of our guests' needs) and service provided by our staff. I... More 

Pardubice
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel with 6 restaurants offering meals from Asia till France. Hotel is in Polanco on quiet place with good distance to park, Museo Nacional, Castle but near to Reforma street. Hotel is offering any kind of service you need. They refurbished most of the rooms within last 3 years. If you stay on top floors you have free entry... More 

Helpful?
Thank MartinN
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente Intercontinental Mexico City Hotel and for taking the time to share your comments with us about your recent stay. I am glad to know you had a great experience and enjoyed our updated facilities such as Club Lounge, our 7 restaurants, awesome location and the extraordinary service provided by our staff. We will... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is located in Polenco and offers and superb view of Mexico. Has about 6 restaurants inside and offers many options just at walking distance. Rooms are spacious, well set up and integrating a massive window with view over Mexico City. Palm restaurant is certainly worth an evening dinner with walls decorated by personalities and stars. Lobby offers relaxing... More 

Helpful?
Thank Dominique P
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and mostly for taking the time to share your great comments. I am happy to hear you had a wonderful stay, enjoyed our renovated rooms with its magnificent views of the City, great location and the service provided. I am glad you visited our specialty restaurant “The Palm” which offers an exquisite menu... More 

Miami, Florida
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stay at the hotel frequently when in business in Mexico. It has always been a good experience. This time I checked in on my birthday. I was upgraded to a better room and a (very good) cake was sent to my room. Unnecessary, but such a nice touch...made me feel special. The rooms are ok, great views and service... More 

Helpful?
Thank RGN_7228
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you so much for your preference and for taking the time to share your experience with us. I am glad you had a wonderful stay, enjoyed our updated rooms and that we made you feel celebrated for your birthday. We will be looking forward to welcome you back again soon and provide you the same great service... More 

Santiago
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Is a big business hotel but not charming at all. There are many options in the same block and this is not the best. Noisy, service not so good, lobby looks un updated and the bar is extremely expensive. I prefer the neighbors. Location is excellent.

Helpful?
Thank Fasani
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City and mostly for taking the time to share your comments about your recent stay. I am glad to know you enjoyed our privileged location and about our Lobby, we will renovate it in a short time. I apologize we did not met your expectations, as that is not up to... More 

Crawley,West Sussex
Level Contributor
200 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We thoroughly enjoyed our time and our Platinum Ambassador status afforded us an upgrade to a suite - ours on the 29th floor had been very recently refurbished and was spacious and comfortable The Club lounge on the 39th floor is a little oasis with a very good breakfast and so much choice of hot and cold . The staff... More 

Helpful?
Thank AndyDave
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your loyalty, preference and for dedicating the time to share your candid review with us. I am glad to know you had a good and comfortable experience with us enjoying our restaurants, Club Lounge, updated rooms and also the services provided by our staff. I would like to apologize for our Mini bar service and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

560 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (421)
Viewed
Hotel & Grounds (59)
Viewed
Bathroom (21)
Viewed
Room/Suite (116)
Viewed
View from Room (56)
Viewed
Dining (25)
Viewed
Business Center/Function Rooms (6)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (5)
Viewed
Other (131)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (139)
Viewed
Bathroom (8)
Viewed
Room/Suite (48)
Viewed
Dining (28)
Viewed
Hotel & Grounds (26)
Viewed
Business Center/Function Rooms (6)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Mexico City hotels
Polanco
Hyatt Regency Mexico City
Hyatt Regency Mexico City
#8 of 305 in Mexico City
4.5 of 5 stars 1,297 reviews
Polanco
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City
#6 of 305 in Mexico City
4.5 of 5 stars 879 reviews
Polanco
W Mexico City
W Mexico City
#30 of 305 in Mexico City
4.0 of 5 stars 748 reviews
Show Prices
Show Prices
Show Prices
Polanco
Las Suites
Las Suites
#35 of 305 in Mexico City
4.0 of 5 stars 269 reviews
Marquis Reforma Hotel & Spa
#15 of 305 in Mexico City
4.5 of 5 stars 849 reviews
Show Prices
Show Prices
Show Prices

Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Presidente InterContinental Mexico City is an award-winning hotel in Polanco, one of the capital s most dynamic cultural, business and shopping areas. This prestigious locale is close to the National Museum of Anthropology, Chapultepec Park and Castle and the National Auditorium. Nearby Mazarik Avenue and Pasaje Polanco shops are also worth seeing. ... more   less 

Additional Information about InterContinental Presidente Mexico City

Address: Campos Eliseos 218 | Colonia Polanco, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $138 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Mexico City 4*
Number of rooms: 659
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Priceline, TripOnline SA, Hotwire, Orbitz, Despegar.com, Expedia, Travelocity, Cheap Tickets, Odigeo and Jetsetter so you can book your InterContinental Presidente Mexico City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Presidente Mexico City Hotel Mexico City
Intercontinental Mexico City
Mexico City Intercontinental
Hotel Style:
#14 Luxury Hotel in Mexico City
#19 Business Hotel in Mexico City
#30 Family Hotel in Mexico City
#31 Romantic Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay