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Sheraton Santa Fe, Mexico City

237 reviews
Traveler (127)
Room & Suite (40)
Dining (16)
  • Excellent46%
  • Very good41%
  • Average8%
  • Poor4%
  • Terrible1%
Travelers talk about
“business trip”(16 reviews)
“great hotel”(14 reviews)
“walking distance”(13 reviews)
Breakfast Buffet
Non-Smoking Hotel
Room Service
Fitness center
4.0 Star Hotel
All hotel details
Offers from Sheraton Santa Fe, Mexico City
Special Offer: High speed breakfast pack
Hotel deals
Jan 28Jan 29
1 room, 2 adults, 0 children
Standard Room
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Reviews (237)Write a Review
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All reviewsbusiness tripgreat hotelwalking distancebusiness buildingssmall living roomrooms are spaciousspent five nightsother hotelsthe mexican restaurantdesk areabig mallnice amenitieschoose this hotelfitness centerbreakfast buffetinternet connectionsuite
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1 - 5 of 146 reviews
Reviewed September 2, 2017 via mobile

This hotel is on a walking distance to restaurants and shopping. The rooms are good size including a small living room and walking closet. One thing I didn't like is the Mexican restaurant on the premises. It does not belong to the hotel and does...More

Thank Arturo M
Response from Sheraton238, VIP Leader at Sheraton Santa Fe, Mexico CityResponded September 5, 2017

Dear Arturo, We really appreciate your time We hope that you feel great today; it is amazing to read that you had a wonderful experience with us at Sheraton Santa Fe, and that you could enjoyed the comfort of our renovated rooms, this is great...More

Reviewed July 4, 2017 via mobile

This hotel is never a disappointment . The rooms are spacious , like a suite , where you can accommodate to work comfortable. You have a coffeemaker and complimentary coffee or tea bags . You have hairdryer and iron which are a must have when...More

Thank Alejandra C
Response from Sheraton238, VIP LEADER at Sheraton Santa Fe, Mexico CityResponded July 10, 2017

Dear Alejandra C. On behalf of sheraton Santa Fe, I want to thank you for your valuable comments and your excelent rating. We hope you are doing excellent today; it is amazing to read that you had a wonderful experience with us at Sheraton Santa...More

Reviewed June 30, 2017

Check-In: - Forget to add to the room card the access of Lounge area; go back again - Forget to deliver the welcome gift; remind same person 2 days later still nothing happened Lounge: - Service good and nice snacks - Just only 1 person...More

Thank bumsii
Response from Sheraton238, VIP LEADER at Sheraton Santa Fe, Mexico CityResponded July 3, 2017

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your coments ith the comunity. Our mission is to create the best experiences, even though it is a business area we try to make your stay always the best possible. We share...More

Reviewed May 21, 2017

Stayed here for business, the hotel is nearby a lot of commercial places, restaurants and business buildings are walking distance. The room was surprising spacious and very modern room. The staff could be more friendly but it's ok. The brekfast is not the best I...More

Thank Juan P
Response from Sheraton238, Manager at Sheraton Santa Fe, Mexico CityResponded May 22, 2017

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your comments with the TripAdvisor Community. We are truly glad to hear about your positive impressions about the service provided by our staff, these serve as motivation for us and also as...More

Reviewed May 19, 2017 via mobile

The service is great and the rooms are very spacious and confortable. It is definitely aligned with the Sheraton standards. The only bad thing about this hotel is the restaurant, not so good service and terrible food.

Thank Nicoeu
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Awards & Recognition
Certificate of Excellence
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Center with Gym / Workout Room
Price range
$109 - $231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Mexico City
#35 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
$109 - $231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Mexico City
#35 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (127)
Room & Suite (40)
Dining (16)
Hotel & Grounds (98)
Bathroom (16)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
Questions & Answers
Ask a question
September 21, 2016|
AnswerShow all 4 answers
Response from HelenaMora | Property representative |
Dear Guest, On behalf of Sheraton Santa Fe we appreciate your interest. Answering your question, we do not have kitchenette in the rooms. Hoping this information will be useful for you we remain at your... More
Google Translation
Room Tips
"I stayed in the room facing to the front of the building, I was really happy with that."
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"Ask for a room a little far from the elevators."
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"ask for a high floor. It is worth the view."
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"Consider paying for the top floor - well worthwhile"
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